Honest and friendly, I recommend Teddy's for water heater repair. I have an older water heater with a mechanical control and the pilot wouldn't stay lit. I was hoping to avoid an expensive replacement. Teddy responded promptly and Sam was at my house within the hour. Sam fixed the broken part (thermocouple) at a very reasonable price and had it done in about 20 minutes. Great value and good service! read more

My husband contacted them via Yelp to take a look at our water heater since it stopped working. It's a pretty old water heater and we had someone else come check it out over the weekend since Teddy and Sam were tied up. Immediately, that other company suggested that we replace the unit as soon as he looked at the water heater. No inspection, no looking around, no anything. A straight up sell. We decided to pass on them and waited for Teddy and Sam. Sam came through and troubleshooted the issue. He was able to fix the water heater. I love their quick and friendly service and they were really good at communicating via Yelp, text, phone and any other means. Honestly, I would recommend them to anyone. They are our go to Water Heater Installation/Repair company. read more

Our water heater was not working. It's been a while since I have had issues so I decided to go on Yelp to see who was out there to help me out. Teddy responded promptly and explained to me via the phone the options available and some price estimates. All the pricing sounded very reasonable and I can tell he's a very honest man. He had his technician Sam come here the following morning and everything was fixed in a blink of an eye. 100% recommend Teddy and his team and would hit them up again if I ever have issues. read more

Short of it is, I called yesterday for a water heater install and it was installed today by noon. As scheduled, no surprises in the final invoice. When I first called, Teddy (?) answered the phone. I explained the details, his first instinct was to consider repair options, but when I explained it was 13 years old we agreed on replacement. If I had called earlier, solid chance he could have delivered same day. Sam D. called 30 minutes before arriving as scheduled. Assessed the replacement job steps , removed doors , had trouble draining the tank because of calcium deposits, so he removed on dolly which was a demanding task because it was 50 gal and full. Worked some magic to make the electrical connection by reworking the cable path to get more slack. Sam cleaned up, packed up, and left 2 or 3 hours after arriving carting away the old tank leaving nothing behind. Sam was professional, clearly experienced, and remained affable the whole time. I highly recommend Teddy's. read more

Teddy was prompt in responding via Yelp when I contacted him. I was able to schedule an appointment right away to get my water heater drained. The technician who came out was fast, friendly, honest and professional. He came early within the two hour window that he said he would. He also gave us a 30 minute heads up of when he would be arriving. He drained our water heater three times and got tons of minerals out! He seemed to know exactly what he was doing. Our hot water works great! I highly recommend them and will definitely be using their services again in the future! Thank you for the excellent service! read more

My 20 year old water heater was leaking and needed to be replaced. I took a friends suggestion and contacted Teddy, he gave me a great price. Sam replaced the water heater , he was fast, friendly and professional he did a great job. Highly recommend! read more

I've been battling w/ my water heater for like two months. it would go out on me.. then I'd have to sit in front of my Rheem tank and hope the the pilot would light. Eventually it would turn on and be good for two weeks then no hot water. Flash code gave me the chamber sensor needed replacement. I ordered the part and then no hot water again. This was it. Time to call a professional. I saw the reviews on Yelp and so I reached out to him and others. I messaged Teddy via Yelp on a Sunday and he sent someone the next day, Monday morning. Took less than 20 mins. And done. That was almost two months ago and it's been working ever since. They gave me a really great price. Excellent communication. My tank is up there in age and I'll for sure reach out to them if I need any work on my water heater. Thanks guys! read more

Its been a rainy winter lately and my water heater would make some whirling noises every-time I use hot water in the house. I think due to the rain, water got into the unit and creating these vibrating noises. I called up and Sam was here to help and seal the unit to avoid any more water getting in. Very friendly, quick and local service. He was also communicative with timing and scheduling that was greatly appreciated. read more

When plumbing and hot water tank issues, come up, I immediately think how I'm going to get ripped off. This did not happen, this time around. I can't find a better company nor give a better recommendation than Teddy, Water Heater Repair. Teddy surpassed my expectations on communication, and his technician Sam, was right on time, super fast, clean, And write at the quoted price points, without any of the extra nonsense. You do not wanna call anyone else other than Teddy !!!! read more

Water heater suddenly stopped working so I found Teddy's Water Heater on Yelp. Decided to give them a call because of the reviews and Teddy's did not disappoint! Called them on slate Sunday afternoon and was able to get an appointment for the next morning. Teddy explained what problems I might have and my options without feeling pressured to buy or do anything. Ended up replacing my water heater because it was getting old and didn't want to deal w/ other issues, so we had Sam, one of Teddy's guys come and replace our water heater. Sam was friendly, punctual and professional. Was in and out with in an hour or so. Explained what he did, what to expect and left the place cleaner than it was when he arrived! Would highly recommend Teddy's if your in need of a new water heater or to have it checked and repaired. read more

We had a great experience when we had to replace our water heater. Teddy was communicative, and his guy did the job well and quick. They are competitively priced as well. read more

Teddy's water heater repair did a really great job with placing our very old and outdated water heater. They helped us out last October and I didn't want to forget to write the recommendation. They provided great service and worked with us with the price. He was very reliable and I would definitely recommend them to anyone looking for looking to replace their water heater. You can tell he really values his customers and believes in quality service. He provided the most quality water heater and provided service for a very competitive price. Excellent service! read more

Our water heater died around the holidays, and we were having trouble getting installers and our HOA to give us a straight answer about how to install according to code. We had to get a hotel room for a hot shower. Teddy came within a day and got the job done. He arrived when he said he would and charged what he quoted me and finished quickly. read more

I didn't can to return the water heater gas valve. And I have suspicious that the seller guy specially created the situation with loosing parts. Actually the pocket not have this part. read more

I called Teddy's because I had no hot water! I called a different repair company(I won't say their name) and they quoted me an outrageous price to fix my water heater. When I called I left a message and was worried I wouldn't get a call back right away! They called me back right away and said they would send Dave in the morning. I had to have him come in early in the morning before work and boom he was on time. He was so detailed with what the issue was which made me feel better! It took him only 15 minutes to get the water heater fixed! He also told me what exactly to do to prevent this issue! Anytime anyone has an issue with their water heater I will give them their number and make sure they ask for Dave! I am excited there is a company out here that will not be dishonest and overcharge. I noticed most companies who see a woman who lives alone and doesn't know much about what's going on, however I am glad I was able to trust Dave and Teddy's! If there was an award for excellence I would definitely give them one! read more

My 90 year-old mom's water heater died late Tuesday afternoon. Called Teddy's Water Heater Repair and they worked my mom's repair in on Wednesday morning! Super-fast replacement of her water heater at a very competitive price. Very grateful that they worked her repair in so quickly considering her age and need for hot water. Great communication with the company and you can tell they are honest and proud of their work and business practices. Got to love an honest company with old fashioned values. Super friendly and trustworthy company. Will be our "go to" hot water heater repair company going forward! Thanks Teddy's for the quick and friendly service! read more

The five star review is definitely earned for this company. Simply put, they are genuine people who care about their customers and making sure they are happy. I was really trying to find someone to help me repair my hot water heater before the weekend began and it seems like everyone was booked up or just not answering their phones. When I finally called Teddy's Water Heater Repair, they made sure to take care of me within just a few hours of calling. When the technician came to my house, he was very kind and made sure I knew the price and what he was going to do before he started. I really appreciated that. I'm really happy this company was able to repair my hot water heater so quickly and I wanted to write this review so that hopefully other people can see this and get just as great as an experience as me. The company has intelligent employees, fast repair times, and genuinely connects with their customers. A five star review is necessary for this business. read more

These guys are AMAZING!!! Seriously I was so worried about not being able to get a new water heater before I had to leave out of town and these guys SAVED THE DAY!!! When I called they had one more appointment available and said they could have my new water heater installed no problem. Keith came over, unloaded a few things, took out my old water heater and installed my new one so fast. It seriously took like 30 minutes. I was so IMPRESSED!! Perfect service. They did amazing all around. Make sure to call Keith for any hot water repairs or replacements!!!!!!!!!!!! read more

I am so relieved that the reviews for Teddy's came through when I was searching for a water heater repair shop in Burbank! A family member of mine lives in Burbank and needed help finding a legit person/company to diagnose and fix their water heater. We called Teddy's and they were very responsive and sent Keith out right away. I was a bit nervous at first because my family member is older and I know nothing about water heaters so I didn't know what to expect. Thankfully, Keith was excellent in walking us through everything he did and even went the extra mile in explaining how some of the things in a water heater work so we could better understand the issues we were having and how to prevent other issues from arising in the future. We ended up going with this company after being quoted a price, and I felt good about that decision throughout the process. At no point did Keith try to pressure us to do additional work on this older water heater; I truly felt we were in good hands. As others have mentioned, in addition to being familial, Teddy's is professional and thorough. Keith was prepared and was able to fix the water heater in the one visit, which was super convenient. I'm so thankful to have a trustworthy, go-to water heater repair in Burbank now for my family. Highly recommend! read more

Best plumbers here! If you need someone to repair your water heater make sure to call them. I took a ton of time calling around and I can easily say these guys were my favorite! Save yourself the trouble and call them first! The receptionist was awesome too! She got my appointment for the next day - under 24 hours! My plumber Keith was in and out of my house in no time. Keith was helpful, friendly and just seemed like a nice, down to earth guy. Oh and they will give you a free estimate through texting. So nice. read more

These guys are awesome! They made the whole process of getting a new water heater quick and painless. Amazing service! A couple of years later, I needed a part replaced and they came out right away and took care of it. Sam and the other guys from Teddy's Water Heater Repair are super friendly and you could tell they genuinely appreciate their customers. read more

I was a little anxious about the water heater repair i needed done as i have never had to deal with this before but from the moment i called Teddy's until the repair was all done it was pleasant and professional all throughout! You have to book our tech Dave! Seriously, i learned so much from him and he really went over and beyond educating me on how to maintain my water heater to make sure it runs smoothly in the years to come. Highly recommended!! read more

I enjoyed using Teddy's Water Heater Repair Company for my water heater repairs. They were punctual when arriving and the worked swiftly but carefully. I was able to easily schedule an appointment. They were able to fix the leak i had and they were very reason when it came down to pricing. read more

They were seriously SO good here. It was my first experience using any type of company like this and they made it a good one. I needed a new hot water heater and Teddy came out the next morning to replace it. I was shocked at how fast he got the job done. He was knowledgeable and helpful when it came to explaining things I didn't understand. Thank you for the fast service in my new water heater!! Overall they had competitive prices compared to other larger companies I called! read more

I knew my hot water heater was approaching its last drip. well, after 21 years it was time to replace the old girl. i searched yelp for suggestions. I favor the smaller Mom and Pop businesses. I read some outstanding reviews about Teddy's hot water heater replacement Company. I called, described the problem and had a new water installed by evening. Thank you to Sam for installation. the price was very fair. No added fees for any miscellaneous parts etc. Thank you to Teddy's. read more

Awesome service! I got a text letting me know the arrival time. They pay attention to the details and said my water heater should last a few more years at least, which is such great news! These guys are truly skilled and professional, highly recommend!!! read more

These guys were awesome!! I called in about getting my hot water heater repaired but they helped me figure out a few things over the phone actually! They didn't even have to come out or charge me at all. I would definitely use them, nicest guys ever!!! read more

Of course I turned to yelp when it came to getting our water heater repaired and I found this place! Teddy was the plumber that came by to fix it for us and he was amazing! Normally in this kind of business it's hard to get answers for all my random questions but Teddy was so welcoming first of all, walked us through the process before I even asked, then asked if we had any questions and answered them all for us! Right away, we felt comfortable with him. He was super helpful and warm the whole time, never acted like we were bothering him and just genuinely happy to help us! He showed up with all the tools and necessities he needed to fix the water heater. He was very organized and I'm impressed with how quick and easily the situation got taken care of! Of course this isn't something that is exciting to do or something someone worries about but he explained all the options to us and what options were best for us in his honest opinion which we really appreciated and so glad we went with this company! He had tons of knowledge and so glad he explained it the way he did! Once we reached out they booked us right away, which was great! Thank you guys so much for taking care of our water heater quickly! read more

Back when I lived in my first house in Van Nuys my hot water stopped working just as COVID was starting. My landlord recommended Teddy's Water Heater Repair so I gave them a call. They were extremely friendly, knowledgeable and timely to make an appointment. Teddy was able to come the next morning and informed me that our water heater would need to be replaced. He was able to replace the water heater the same day and for a very fair price. Since it was the start of the pandemic, he carefully followed all COVID protocols, which was of course appreciated. I Would highly recommend supporting this local business to anyone in the Valley that needs a water heater repair or replacement. read more

Fast response, efficient, easy to work with - good communication skills ahead of the work... this is a how you run a successful business! Totally recommend them... read more

****OVERALL, Great service. Get your money's worth*** I recently had an incident with my water heater. I was recommended to contact Teddy's Water heater repair for service. Not only was the repair successful, but the service was extraordinary. Keith was beyond helpful when it came to my inquiries pertaining what was wrong all the way to contact info, should I have additional questions regarding the service. Thank you all at Teddy's water heater for the repair and the customer service. Will definitely recommend to family and friends. read more

I knew I had to write them a review. Their service was just that good. When I called in late Monday night, they called me back right away. I was telling them how I was dealing with just warm water, honestly, almost cold. No matter what I did I could not for the life of me get the hot water working again. At first I thought I had just done too much laundry but after waiting an hour or so to try to take a shower again I knew something was up. Sometimes when you see all 5 star companies you think, man, too good to be true. Well that is indeed not the case for these guys. Not only did they show up the next day but when I ended up texted them back an hour after our original phone call they still managed to change my morning appointment around. Honestly, it was just too early for me so I was worried about not waking up. Their employee was friendly. He just came in and got to work. After everything I paid him and he was on his way. Simple as that. No hassle and no frustrations. They are flexible and offer good prices. I would call them. read more

I've searched through all of Burbank to get help replacing a water heater from a plumber. After a long search, Keith from Teddy's Water Heater Repair was the best! Even with my insane schedule, whether weekends or after-hours, Teddy's was available over the phone to help me explain my water heater situation. The customer service was great as Keith offered practical solutions and a reasonable quote with a friendly tone. He was very understanding about my financial situation and that my funds were limited. All the tools and equipment needed to fix a water heater were already in the van that came to my house. I was very impressed that they were ready to work, replace my water heater, and get me back on my regular schedule. In plain English and with simple terms, Keith showed me exactly what he was fixing and replacing. He also explained my options if I wanted to spend more money and get better quality products. Kind. Clean. Great communication! I'm glad my problem was solved quickly and I was able to move on with my life. read more

My water heater was leaking so I needed someone to come help fix it before it flooded my house. I reached out to Teddy's water heater repair based on what I had read in prior yelp reviews. They were able to quickly schedule a time when they could come out to help fix my issue. One of the pipes leading to my water heater had corroded and needed to be replaced which they were able to quickly and inexpensively replace. They showed up when they said they would, worked quickly, and did not try to upsell me. Hopefully my water heater does not have issues in the future, but if it did I would go with them again. read more

Great! They did a fantastic job. Our hot water heater conked out and they had it replaced within a couple hours -- fast, polite, fair price -- fully recommended! read more

Our water heater randomly stopped working one day giving us quite a fright as purchasing a brand new water heater can become expensive and time consuming. A co-worker of mine had recommended we call Teddy's and have them come and look at it. Keith was on time and extremely professional and had great recommendations as to if we should replace or just repair our current water heater and in no way did he try to peer pressure us into doing something we didn't seem to fit our budget and our needs. In the end we went with his recommendation which was to just repair our current water heater, he insisted that it still had some life to it and even though it was a more time consuming repair, it was worth it to get every last bit of life out of the water heater that we could. Everyone at Teddy's Water Heater Repair is professional and willing to take the time to fit your specific needs. read more

Sam came out and swapped my old water heater for a new one. Excellent service. Competitive price. Nice people who are local.

These guys seriously did an amazing job. I've had bad experiences with plumbers in the past and I'm just so relieved this was actually a great one. Dave was able to get my hot water heater working again with no issues. Not only that but he was at my place within a few hours of calling. Talk about FAST service. They will always be the people I call for water heater problems!!! read more

I had the best BEST EXPERIENCE with Teddy's Water Heater Repair!!! If you are someone who feels distrustful of the bids or hoops you must jump through for competent, responsive, honest work please call Teddy! I had a 40+ year old water heater that had increasing leaking and more frequent problems with the pilot light. I had called over the years to other water heater places asking for pilot lights to be relit but EVERYONE demanded they would not re-light such an old unit. Quotes I was getting over the phone were insane! It's a small house and my budget just couldn't stretch. One time I even had a handyman out to the house for other work and I'm pretty sure he PUT OUT the pilot light while I was gone and was adamant I needed to replace such an old unit. I was sure he saw an opportunity to make some extra cash. As a woman, I felt like I was always being talked down to and possibly even taken advantage of. Enter Teddy's!!! I contacted over Yelp and within a couple minutes had a polite email-- with no weird requests or stipulations. Another service provider got back to me with a really aggressive tone demanding to see photos, etc, but I work and wasn't able to send. Teddy, on the other hand, had an exceptionally calm and understanding demeanor over the phone. He didn't pressure me into a new unit right away but when I asked him how much a new install would cost he was significantly more affordable than anyone I had conversed with over the last year. The very next morning he sent out Sam who was equally as calm and kind who did a fabulous job taking out my old water heater and even clearing a root system that had grown into the exterior closet! Needless to say, after a hot shower this morning I just want everyone who feels tired of know-it-all service people that Teddy and his crew had the expertise without the attitude! Thank you, Teddy and Co! read more

I want to give it up to the customer service here and the help! Keith is very attentive and he's amazing at what he does. Very friendly and very knowledgeable. I am not that informed with anything but Keith was. He made sure to show me everything step by step and again really knows what he is doing. He showed me what was wrong and better ways to the water heater. Good tips and well worth every penny! I would definitely call them again and recommend them to everyone. Keith was amazing I was very satisfied and buying a new water heater was again well worth it because of the type of customer service that it comes with! Thanks again read more