Once again i am disappointed in this restaurant. Everytime we come here, they serve the salad and no sooner as you take 2 bites your meal comes out. Stop rushing the guests! Let us enjoy the salad, then bring our meal. If you continue to eat your salad then your meal gets cold. If you jump into the meal, then the salad gets wasted. If i wanted fast food, i would go to a fastfood restaurant. I did not enjoy my meal. I felt rushed. Sorry to say, but i will think twice before spending my money on a restaurant that just wants your wallet. Without loyal customers your restaurant is nothing. read more

Enjoyed the calzone, stuffed with lots of cheeses and meats. Hot from the oven. Delicious. Reasonable prices. Four or five beers on draft and more to choose from in bottles. Good service. A casual place to relax and enjoy the food. My table mates enjoyed their pizza. Easy parking. read more

I've been to every Al's pizza around Jax and never had my pasta so watery with Alfredo juice. Very disappointed but I already had a feeling to check my food before I left because when I came in the customer service was super dry and every worker looked at me and my wife like they had seen a ghost but didn't speak just kept staring. I posted 6 different pictures of the pasta and took the noodles out so you can see how much Alfredo juice they gave me, I'm so used to going to the other Al's pizza and getting a CREAMY DELICIOUS CHICKEN ALFREDO PASTA! WELL NOT HERE AS YOU CAN SEE GOD BLESS BE CAREFUL!!!!!! read more

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From the young man who took the order to the young woman who delivered my order, both were super nice and attentive. The food was very good and arrived piping hot. It was delivered in only 30 min. on a Friday night. That was a great experience. Highly recommend Al's Pizza on Beach blvd., San Pablo area. read more

While I appreciate the staff and servers wearing masks, they should also have gloves on when handling your food plates, geez c'mon people ! How do I know if they've washed their hands? To me it means .."we aren't all that serious about Corona." BTW pizza was delicious. read more

The pizza is so good but so expensive! I debated giving it 4 stars for that reason but ultimately decided the pizza is worth it . So the pizza is cooked to order and using them for a family pizza night is definitely going to cost than your typical pizza delivery joint, but this is a full restaurant with a full menu and pizza cooked with love lol. If you haven't eaten at Al's I'm not sure what you are doing with your life read more

Al's pizza is definitely delicious. I'm a fan. The cheese melts in your mouth every time. The service is usually slow, but they are making it by hand so it's expected. Very friendly staff. I'll be back! Love the beach location too! read more

This is the Al,s Pizza on the corner of Beach and San Pablo. We went for a late lunch, so they weren't busy at all. The slices were made fresh right in front of us, so that is cool. The ingredients are fresh, but it didn't seem like they were generous. Gotta have the cheese! What made me give them 2 stars was the crust. Which I know is a personal topic. Theirs was the thinner crust, and I know a lot of you guys like that. I do not. I like hand tossed or even a little thicker. The restaurant is nicely decorated and very clean. The booths are comfortable. My whole visit was pleasurable, but with that crust, I will go somewhere else for now. read more

Al's Pizza - Pizza Near Me - Jacksonville Beach, Florida

The manager, Ashley, was quite possibly the most rude woman, an I use the term lightly, has made sure I will never patronize this business again. I waited over 3 hours for a pizza. I called them and they told me they delivered to the billing address. They saw their error, and offered to comp my pizza. An hour later. No pizza. I again call and speak with Ashley, who proceeds to walk me through the same scripted questions. I told her she had just spoken to me. We're a little fucking busy" was no the response I was looking for. A cold shit pizza was just thrown on my doorstep. Call three. Told Stephanie I want my money back. She told me she wants "her fucking pizza back. " I'm appalled. I wouldn't recommend this woman to wash clothes at a prison. I still want my money back for worthless shit in a box. read more

Hands down best pizza in Jacksonville. The servers always remember us and are always friendly. Monday night pasta night is great for a mini date night to kick the week off. read more

Al's Pizza - Cheese bread appetizer - Pizza Near Me - Jacksonville Beach, Florida

Awesome pizza and even more amazing people working there!! Kelly and Bryan are incredible folks who truly care, which is in very short supply these days. Cannot highly recommend more! read more

My husband and I really enjoyed our pizza from Al's tonight! It was so delicious and it was delivered faster than expected! Al's has won us back! read more

Terrible service. Server had an attitude. Canceled our order and left. If I could leave zero stars I would. Perhaps our server should leave her attitude at home and serve, instead of being rude and abrupt. I'm a server also, and find this to be intolerable. She would have gotten an extremly generous tip from me if she could've done her job halfway, won't be back. read more

First, let me say that I have never written a negative review of any business. We have eaten at Al's for years, and have always enjoyed it. After not ordering for a while, I received an email coupon which clearly says BOGO (as in buy one, get one free). Since they rarely issue these coupons, we jumped at the chance to use it (since their pizza isn't cheap). I called to place an order, only to be told that the coupon really meant buy one, get the second half off. As you can see from the attached photo, this is clearly wrong, and after explaining that several times to the person taking my order, she refused to honor the coupon. Needless to say, I was very disappointed with their response, cancelled my order, and instead ordered from Domino's. read more

Al's Pizza - Coupon - Pizza Near Me - Jacksonville Beach, Florida

Never order delivery the pizza will be cold even if you live a block away. Poor management the quality has gone down. I should have ordered Pizza Hut the service is better and the pizza is hot. read more

We buy from Al's pizza all the time. Never had a problem before but we had some friends from out of town and decided to order from Al's like we always do. We place our order on line. After waiting for one hour and 40 minutes and no pizza delivered we called. To our surprise the lady was super rude over the phone and told us that they never got our order because their IPads were not working and they were so busy that if we wanted to re-order our pizzas will take another hour or so to deliver to our house!!!! We were so hungry and did not wanted to wait that long so we cancel our order and requested a refund. Turns out they will only refund the pizzas not the tips we left for the delivery that was NEVER made!!!!!!! I've NEVER heard of such a thing!! The order total was $66.99 and they only refunded $50 dollars!!!!!!!!!! Unbelievable!!!!!!!! Will never buy pizza from them AGAIN! read more

Pizza was expensive and bad. Tasted like something from the frozen food isle at Winn Dixie. Ordered pizza with everything but got about 1/2 of everything. Medium pizza and 10 wings for 45$. You do the math. Lots of pizza choices in the area , never again for here read more

Stopped in for a fast lunch, just a slice while I worked on my computer. The staff was great and the so was the pizza. I will return and bring friends. read more

This place is great if you like waiting 2 and a half hours for pizza and being repeatedly lied to about when exactly it is supposed to arrive and when the delivery driver has left! Pizza was good, but I think only because we were so hungry after waiting that really anything would've been great. read more

First time at this location. Same specials as other. Came a little before 7 pm so the wait was 20+ minutes. HOWEVER cannot beat dollar glasses of wine. The layout was strange to me, the restroom needs some upkeep but service was great. I'll be back soon! read more

Is there a 0 stars option ? Overpriced and the pizza tasted freezer burnt. Ordered a Hawaiian pizza , the waitress came back with a margarita Pizza , we explained that we didn't order that. Then came out the most lazily cooked, sloppy pizza I've ever had in my life. The breadsticks were better than the pizza and even that wasn't great. Never coming back again and disputing the charge on my card. read more

Not sure whether they gave away or threw away my order that I initially waited 25 minutes for in the parking lot. The response I got was, "Sorry, I can make you another one. Want a drink?" I'm currently waiting for an additional 15 minutes... WELL, they just gave it to me for free.... So, that helps. I guess I will return after all. Customer service matters. --I sure hope my order is tasty & correct. read more

Horrible experience and did not even got even to seat. NEVER AGAIN. We waited standing at the door for a good 20 min. The person making the pizza said "are you dinning in?" We indicated yes. A blond short hair waitress came and said she was going to be with us in a minute, minute passed and she came and said "really, like, ehhh if you see a table,like, just seat like wherever you want". You can clearly tell they dont want to work. So rude, trashy and disrespectful waitress. I am here to pay for a service not to work for you. We left and we will never come back! read more

We order from Als fairly often in an effort to support local. The food isn't good or bad. It's okay. We recently ordered from this location and a gentleman named Brian which I assume is their manager made it very clear that they do not need or want our continued business. We ordered a pizza for delivery which took about 90 minutes but that's not unusual for this location. The pizza was not what we ordered so I called them and they said they'd deliver a new pizza which they did within about 20 min. The second pizza was still not correct so I called them again. At first a girl answered and told me the pizza was made correctly and that we must just not be seeing the toppings. I explained that two adults are looking at it and the toppings we ordered and paid for were not there. She then put me on hold but never returned. I called back again and after waiting on hold for a long time Brian answered. He argued that it was very "convenient" that we were sent the wrong pizza a second time insinuating that we were either lying or complete morons. I asked if they'd like to see a picture or come back and see for themselves. Brian initially declined both but then sarcastically indicated that he might just show up at our house. He declined to refund so I took the pizza back up to this location to show them for myself. Upon arrival Brian ignored me even though he was literally standing 2 feet in front of me. When he finally partially acknowledged me he took the pizza and realized I was in fact correct. The person making the pizzas said "he didn't make that pizza". I couldn't make this up! Brian then said yeah, yeah, yeah we'll refund your money and proceeded to mock me for proving that I'm not a liar or a moron. When I told him I'd be writing a review he waived his hand at me as if he was shooing me away and basically said he didn't care. This would not have been an issue if he would have managed the situation properly. If the standards are this low for who represents this business I can only imagine the food quality standards and how the employees are treated. read more

Sorry, Al. This pizza just didn't live up to the hype at all. At least not at this location. Maybe the Neptune Beach version is better, but I'm skeptical. You can keep all those Best of Jax awards (just like La Nope). I think I might have to take a break from pizza in Jax. I don't say that to be a pizza snob or anything. I can go for the Mellow Mushroom's gourmet style now and then. I'm just getting tired of striking out when it comes to the New York style. Fortunately, we happened upon Delosa's Pizza in Madiera Beach on our recent Tampa trip. Delosa's proved that excellent New York style pizza can still be found in Florida; only problem is that it's 250 miles west of Jax so they probably won't deliver here. Maybe I can convince them to open a franchise in the old Siena's Pizza shop on Kernan (RIP). Back to Al's, who cares if the service is OK, or if the tomato sauce on the pasta is good, if the pizza is average at best and not worth a return trip? I'm not recommending this location to anyone with pizza standards. read more

Not sure what all the bad press is on this Al's. Seems about the same as all of the other Al's, but with better parking and usually less crowds. If you haven't made it to Al's, it's a local pizza chain in Jax. I wouldn't say it's the best pizza in town but they put together a decent slice. The crust always has a nice crunch, and the dough is nice and springy. The quality of the ingredients is good. All of the veggies I've eaten have been fresh and crunchy and the meats are about what you would expect. I like this location in particular for a few reasons. They do dollar slices/dollar beers on Thursdays just like the other Als, but this one is less crowded. You probably won't have to wait long to get a table. The last time I went we had a party of 9 on a busy Thursday and we were sat within probably ten minutes. The waiters have all been friendly and the food comes out pretty quickly. The draft list at this location is smaller than the ones at the beach or in Riverside, but it still gets the job done. You can find a few local brews along with some of the bigger domestics. All things considered, I like this location of Als Pizza. I would probably rank it below V, Carmines, or Moon River but if you have one in your neighborhood I would definitely recommend supporting the local business over ordering Papa Johns or Dominos. read more

I personally love Al's pizza. I've eaten at Al's my entire life, I'm a huge fan. However this location is awful. Every time I go the service is horrible and the food is never as good as it is at other Al's locations. Last night my family and I decided to go to this Al's because it's a closer location to our house. Our salads were wilted and horrible and our server was awful. I really hope they start to pay attention to their customer service or they will lose a lot of business. read more

Veggie pizza tastes like tomato soup on white toast -nasty . The vegetables were just ok . The place could have been cleaner .. I can see why folks go there when they have coupons --and they always have coupons . Vito's on Monument Road not cheap, but much closer to the pizza we eat in Italy .. read more

Three stars for having delicious flavors from fresh ingredients, and for being a local chain. Minus two for the crust--chewy, almost rubbery, and sopping wet in the middle of the pizza. Don't get me wrong. I am a pizza lover, in all of its manifestations. I usually favor thick crust, but I have never turned down a slice that was thin. Al's does a fair job of imitating NY style pies, but there is something wrong with their crust. All too often, the center of the pizza gets soggy and droops, usually leaving toppings and cheese behind as well. I have had pizzas there where the crust just fell apart completely in the middle. I've had this happen at both the Beach Blvd. and the Atlantic Beach location. A true NY style crust should dip a little when you pick it up, but not dribble all over the plate. I can't pin down what causes this problem (maybe they use too much sauce?), but it tends to make Al's a second choice when I'm looking for pizza. read more

Went back to Al's on beach for the first time in 5+ years. I stopped going because the pizza had gotten progressively worse over the many years I had been eating there. I could never understand why the couldn't get the dough cooked. I was hoping they had fixed their problems. I had a small sausage pizza and my wife had the Italian sub. The pizza was exactly as I remembered. The bottom had the consistency of a wet piece of paper. It was not edible. Do not go here for pizza. Wife's Italian sub was pretty good. It may be another 5 years before I go back. Very disappointing! read more

Great NY style pizza... Coupons usually available and nightly specials... Beer and wine. Nice service. read more

Al's Pizza - Frontage - Pizza Near Me - Jacksonville Beach, Florida

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Pizza is always good. Service is fast and efficient. Negative of the location is accoustics are very bad in restaurant and its very loud. Kidds running around and loud obnoxious patrons distract from a relaxing meal. Eat else where. read more

Al's Pizza - From back of restaurant looking out. - Pizza Near Me - Jacksonville Beach, Florida

Costumer service is their number one priority. You are greeted with a very warm welcome when you walk in, checked on while eating and get a very pleasant good bye with a "come again" spirit. I was overly impressed with the managers. My family is in the restaurant business, and we know it is hard to come by attentive managers, so Als better realize what they have!!! Example A.. right as we were walking in, a young woman spilt her drink, and instead of asking one of the employees to clean it up, the manager had a mop and a bucket there immediately. Usually employees stand around and wait for someone to take the initiative, but not in this situation. It was cleaned up before it ever even had time to finish splattering! Al, I am sorry to do this to you, but I had to deduct one star for the pizza. I am very conflicted in doing so, because the pizza slices are only ONE DOLLAR!!!!!!! but maybe you should consider making better quality pizza and upcharging. The pizza is alright, but it is wayyyy tooo thin! I like to bite into something. The slices are no thicker than a quarter. They are very large slices, but it is just not the same. In just reading other reviews I can tell I am not the only one who thinks so! PS: I'll still continue to eat here though :) read more

Was encouraged to have the BLT pizza. It was terrible! No flavor. Bad crust. Insufficient bacon How dare they charge $27 for bad bread and lettuce. Also service was far too casual and slow. Very noisy place. read more

I've loved Al's pizza for many years However the last few times, it was very bad.. Its horrible. And ordered delivery yesterday. My pizza was burnt and cold, how is that even possible. Sorry but everything can't be blamed on covid. If a restaurant can't accommodate then they should let that be known. read more

I started with their version of bruschetta bread, it was okay..but it had that pungent taste of vinegar, like there was just a tad too much. It was pasta night and I ordered the stuffed shells with spinach. I am not sure what the food was missing but it was bland..very bland. The portion sizes were great, the food was just bland. :/ I don't think I will be visiting on pasta night anymore...I will give Al's another shot. read more

Did this Als pizza get sold? 2nd time in a month that I've ordered from here and the food and service is awful and not the same quality. First time we ordered pizza, wings and salads and I sent my son to pick up. When he got back they didn't give him the whole order and when I called they tried to claim we didn't order what was missing. A big inconvenience as I Went back and showed them the receipt. Never got an apology or any way to make it better, plus the food was awful Today I thought I'd give them another try. Ordered a slice of pizza and side garden salad. Ran up there real quick to pick up so I can make it back for a conference call. When I got home I opened the pizza box and .... it was so overly cooked the bottom and crust was blackened, there was hardly any cheese or sauce , it was like it evaporated and the mushrooms tasted funny !!! Sorry but will not be going back there anymore. read more

They make a fresh simple, thin pizza pie that I like. They also make great salads. My kids like their pizza and caesar salad, my husband tolerates it. He's more of a deep disher. I have had their turkey salad the last few visits and it is really good and full of toppings listed on the description. Like a good turkey sandwich without the bread. The staff is super friendly and competant so swinging by to dine in is always easy and relaxed. Everyone can find something to enjoy. read more

Love al's happy hour!!! Tasty pizza, a draft blue moon and zeppolis to top it off!!! A perfect Wednesday night! read more

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We ate here last night and recommend you try this place if you want good thin crust pizza without pretense. Service was very good too.