We were driving from Florida to California when the plastic splash shields under my girlfriend's…read moreHonda Civic broke in several places due to some rocks falling out of a truck in front of us. They were hanging and scraping the ground so we were unable to drive. Some of the clips were broken/missing and some of the mounting holes were completely torn out We got the car towed to 2033 Express at the recommendation of our AAA tow truck driver Blake from Miller's Towing. It was a Friday evening but luckily 2033 is open on Saturdays (pretty rare around here). We stayed at the motel nearby until morning. We pulled in late Saturday morning and I asked if maybe they would be able to use some clips and/or zip ties to reattach the shields to get us back on the road. They immediately put the car on the lift and drilled some new bolt holes/zip ties where possible. It took them all of 10 minutes. The owner's mother (I forgot her name, sorry!) and I believe Chris were the ones who helped us out. Super kind, honest people. They did us a major favor and just got us back on the road quickly without having to spend a bunch of money. Now we will get home on time and won't have to miss work. I would not hesitate to bring your vehicle here.

Completely mixed diagnosed my vehicle. Complaint did nothing about fixing the problem took it to…read moreanother shop turned out It was too late for that problem caused more problems outcast over $8000 to fix it.

Had my vehicle towed in because it was not running. They did their diagnostics on it and said it…read moreneeded an alternator. We agreed to the repair. Called to check on the repair two days later and the lady who answered seemed annoyed that I was calling for an update. $1052 dollars later it had a new alternator. Get 10 minutes down the road and the vehicle died. Called them and they basically said sorry about your luck. I said well something is obviously still wrong with it and he replied, would you like me to put the old alternator back on? Paying over a thousand dollars to still have the vehicle not run and they say sorry, SOL, is criminal. Will not do business with these crooks again and will be sure to spread the word to all those looking for a reputable mechanic. They should be ashamed.

My vehicle had the check engine light on and I could not get it inspected. I just knew it was going…read moreto cost a fortune to get it fixed. Birdwell Lube & Automotive quickly diagnosed the problem, fixed it the same day and it was extremely reasonably priced! Thank you Birdwell Lube & Automotive! You will always be my "go to".

I made an appointment to get my car worked on but when I showed up they told me they couldn't work…read moreon my car for several hours and it wouldn't be done by the time they told me initially. They do not honor appointments or value your time here.

I came up here and I asked for them to take a look at something on my car, and they basically…read morelaughed at me and told me they were a little too busy right now doing Big Boy work. I think they're sexist pretty rude.

Called for a last min AC evacuation/recover and recharge. With only about an hr before closing they…read moreopenly encouraged me to come and get it knocked out. I drove from Azle to the shop and they sure enough got me in and out. The tech was extremely friendly and knowledgeable. We talked cars and shop for a few mins while the machine was doing its job. Quick, simple, extremely well priced and friendly service! I will definitely return for future automotive needs.

Quick reply and price out the door given. I feel they are honest about everything. Very friendly…read morepeople and get the job done in a timely manner.

Todd and company checked my car. It was making a lot of noise. Turns out the front wheel lugs were…read morecoming off. His crew fixed me up right away FOR FREE! Phew! You can be sure I'm going to call the last company that had repaired my brakes. Thanks again Todd!

I went there with an emergency road service request; I needed a rare sized tire for a 1957…read moreChevrolet broke down on the highway. They got me fixed up with an excellent tire for just $35, and although it was used, it looked terrific and did the job. We made it to our location safely, and I appreciate the excellent service, the speed with which they got me fixed up, and the price which was very fair.

Called the shop yesterday late because of a broken exhaust pipe on my truck. Andy said bring it in…read moretomorrow and will take a look. Got there today around 9:00 and it was repaired in less than 30 minutes. That was just awesome along with a great price! My go to place from now! Highly recommended!

Got quote for $400 Install:…read more 1. Front bumper with fog lights and light bar 2. Install small wench 3. Install bumper grill 4. Hook up reverse lights on back bumper. 5. Hook up reverse sensors on back bumper. Told me wench was too small for bumper so it wasn't installed. All the following I wasn't told about and had to find out later. Sensors constant screaming - he said it was my after market bumper. It was not. I repositioned them so they now work correctly. Got home and had to call them back. I found the light bar wasn't even hooked up. He said it needed an adapter and he didn't feel comfortable hooking it up in case of fire. Didn't offer to get one, so going through the bumpers seller I ordered it myself. The fog lights they put in the bumper were all 4 very loose. The bumper has seam covers which are screwed in with 12 bolts on both sides. They threw those in the back of my truck and I had to go back to get my bolts. When I picked them up I told him I ordered the light bar adapter. He said he'd charge me $125 to install it. Really? 1. The wench wasn't installed. 2. The fog lights were not tightened, I'm glad I didn't loose them. 3. The light bar was part of the install for the bumper. 4. Neither one of the seam covers for the bumper were done. 5. The parking sensors just needed adjusted, it wasn't the 'after market bumper'. I go back in to talk to him and one of his employees that did the install tells me the wrench was part of the bumper and I said no it wasn't. It was an add on and was too small. Not that, that has anything to do with I've already paid for the lights. He said, "I don't know what to tell you" All this and you're going to charge me more to put on the lights?? From talking to my customers it appears this isn't a 1 off issue. I won't be back to Viper.

Very disappointed with my experience here. First got an oil change and they replaced the cabin…read morefilter. Whe I got my car back the ac fan was super loud so I got out and asked the mechanic about it. He said he thought something had dropped down but it should go away in a couple of days. It didn't. So two weeks later my engine light goes on and took it back to see what it was and they told me a vacuum seal needed replacing. They could do it on Thursday. I showed up then and the guy I talked to wasn't there and the other guy said very sternly he would need it a week to diagnose it. I reminded him I was told they could do it and the price quoted but he said nope. Won't be back. Very poor customer service.

Received a KINGWAY flyer in the mail yesterday. Been by their shops, literally, hundreds of times,…read morenever stopped. Today I stopped @ the W'frd shop as a 'test' of mrktng blather or truth in advertising. Blaine, Mikah, the team and the techs there were 100% as advertised. Without hesitation, they immediately drove and inspected my car to determine the source of my/it's issues. Tests were done, Q&As were exchanged among us and the results determined that, despite questionable sounds, every test, comparison and measurement, my car seemed to be in safe and good working order. Blaine said he'd reach out to other human and digital sources, describe the perceived/known problems/noise and would call me should any new opinions be offered. This business and these men are a FOR PROFIT establishment and COULD have certainly tried to convince me that I should let them 'do such and such' to try and solve the issue. Not only did they NOT try that tactic, they REFUSED to accept ANY compensation from me for the work they did in the investigation process! I am no novice and could have recognized an attempt to 'lead me' into spending some money with them..that NEVER happened.. I grew up in a small town so I can unequivocally say that it has been DECADES since I have had such a unique, honest, professional, unexpected and enjoyable interaction with auto mechanics....like small towns USED to have...with these men and this company! I called to speak to the owner, Brandon Waters, to relate my experience and spoke with John Lobato, a KINGWAY Manager in Aledo.. He was gracious, most appreciative and was happy to hear that 'his guys' are doing and being what they were hired to do! BOTTOM LINE..Folks.. take your car problems to them.. In my opinion, THEY are the REAL DEAL, the needle in the auto mechanics haystack. Rodney Gray Aledo, TX

I was having an issue with my audi A6, alternator was failing, Jerry and his crew helped me to get…read moreon the road as soon as possible, advised to order the alternator from Dallas and next day they installed it on my A6 , didn't take long and price was very fair..other shops usually charge you an arm and a leg if you bring an European car.. my car still running great after the repairs. I recommend their service, fast and very fast prices..thanks!!