Where can I even begin. Paid $1700 a little over a month ago because my car stopped accelerating,…read moreand all the lights came on the dash. They said it was sparks and coils, which was $1300 alone, plus all the other maintenance work we had done to get it road trip ready- as we knew we had a trip coming up. Well, time for our road trip, we're (myself, my husband and my 1 year old) on the road for about 4.5 hours, and lo and behold, there is the check engine light- followed by all the lights coming on, followed by us not being to accelerate, and eventually losing A/C and cruise control. Seeing as we were in the middle of nowhere, we cruised to a stopping point, waited till morning and brought it to a local shop just to see if it was drivable to get it to a different Christian Brothers location- with the closest one being an hour away. I spent that whole morning on the phone with Christian Brothers Weatherford trying to figure out if our warranty would cover whatever we were about to have to pay at this small shop, the answer was basically no, unless I wanted to file a claim, even though the car was doing the exact same thing we just spent nearly $2k getting "fixed". Got stranded there for a week. Finally picked the car up, spent $200 just to get the codes cleared and told it was fine to drive. Finally got back on the road to get to our road trip destination a week and a half later, and after 2 hours of driving there was the check engine light, and I was once again stranded overnight. I can't even begin to express how angry I was. Luckily we were in a town that had a Christian Brothers, I called and explained the situation to them, and they were very apologetic and made it right asap. Turns out it was a camshaft sensor, they fixed it asap, charged me $200 and said they have no idea why the Weatherford shop did what they did, and that I was lucky it didn't break down completely while driving. Now here we are, 2 weeks later, finally driving home. This has been one of the most stressful experiences for us, I'm not even sure if there's something that would make this right for us. I just know we won't be back.

I set up an appointment to have a broken wheel stud replaced, at that time I requested an estimate…read morebut never received one. When I arrived to get the work done, I was told it would be $350. That was easily twice what I had expected. I declined the work and went to NAPA auto parts, bought a new stud, went home and did it myself in 1 1/2 hours. It cost me $16.93. I understand overhead and having to pay employees, but holy cow, let's at least try to be fair and reasonable. I feel bad for people who don't know any better or don't have the means or knowledge to repair things. For a place called "Christian Brothers," I sure didn't feel like they were looking out for their fellow man.

Had my vehicle towed in because it was not running. They did their diagnostics on it and said it…read moreneeded an alternator. We agreed to the repair. Called to check on the repair two days later and the lady who answered seemed annoyed that I was calling for an update. $1052 dollars later it had a new alternator. Get 10 minutes down the road and the vehicle died. Called them and they basically said sorry about your luck. I said well something is obviously still wrong with it and he replied, would you like me to put the old alternator back on? Paying over a thousand dollars to still have the vehicle not run and they say sorry, SOL, is criminal. Will not do business with these crooks again and will be sure to spread the word to all those looking for a reputable mechanic. They should be ashamed.

My vehicle had the check engine light on and I could not get it inspected. I just knew it was going…read moreto cost a fortune to get it fixed. Birdwell Lube & Automotive quickly diagnosed the problem, fixed it the same day and it was extremely reasonably priced! Thank you Birdwell Lube & Automotive! You will always be my "go to".

Very disappointed with my experience here. First got an oil change and they replaced the cabin…read morefilter. Whe I got my car back the ac fan was super loud so I got out and asked the mechanic about it. He said he thought something had dropped down but it should go away in a couple of days. It didn't. So two weeks later my engine light goes on and took it back to see what it was and they told me a vacuum seal needed replacing. They could do it on Thursday. I showed up then and the guy I talked to wasn't there and the other guy said very sternly he would need it a week to diagnose it. I reminded him I was told they could do it and the price quoted but he said nope. Won't be back. Very poor customer service.

Received a KINGWAY flyer in the mail yesterday. Been by their shops, literally, hundreds of times,…read morenever stopped. Today I stopped @ the W'frd shop as a 'test' of mrktng blather or truth in advertising. Blaine, Mikah, the team and the techs there were 100% as advertised. Without hesitation, they immediately drove and inspected my car to determine the source of my/it's issues. Tests were done, Q&As were exchanged among us and the results determined that, despite questionable sounds, every test, comparison and measurement, my car seemed to be in safe and good working order. Blaine said he'd reach out to other human and digital sources, describe the perceived/known problems/noise and would call me should any new opinions be offered. This business and these men are a FOR PROFIT establishment and COULD have certainly tried to convince me that I should let them 'do such and such' to try and solve the issue. Not only did they NOT try that tactic, they REFUSED to accept ANY compensation from me for the work they did in the investigation process! I am no novice and could have recognized an attempt to 'lead me' into spending some money with them..that NEVER happened.. I grew up in a small town so I can unequivocally say that it has been DECADES since I have had such a unique, honest, professional, unexpected and enjoyable interaction with auto mechanics....like small towns USED to have...with these men and this company! I called to speak to the owner, Brandon Waters, to relate my experience and spoke with John Lobato, a KINGWAY Manager in Aledo.. He was gracious, most appreciative and was happy to hear that 'his guys' are doing and being what they were hired to do! BOTTOM LINE..Folks.. take your car problems to them.. In my opinion, THEY are the REAL DEAL, the needle in the auto mechanics haystack. Rodney Gray Aledo, TX

Matt performed an oil change and addressed a leak situation that luckily turned out to be not…read moreanything serious. On another occasion he replaced some headlights on my car. Both visits were easy. Matt is professional, friendly, timely, and he's clear about the work and his schedule which is helpful. Other auto/lube places in the area have fallen short in some or all of these areas in my experience, so Matt is a great addition to the community!

From the owner: BMWs We are…read morecommitted to diagnosing and repairing even the most technologically complex vehicles with precision and provide exceptional quality repairs. Dillon Auto Repair specializes in providing scheduled maintenance and service customized to the specific needs of each automobile. ASE & BMW Master Technician Certified and our state-of-the-art equipment ensure the highest standards in quality service.

Fast friendly service. Like others reported no upsell. Ask for oil and filter, you get oil and…read morefilter. Highly recommend.

Great customer service, knowledgeable and honest. Highly recommend!…read moreI like that they only try to sell me a new air filter or windshield wipers until they are actually needed.

My alternator had went out so I got my car towed to Napoli's automotive. Service and people were…read moresuperb! The quality and value of their work was unmatched I recommend to anyone in the area! Couldn't be more nice and honest . Will always bring my car here!

I feel extremely fortunate to consider Napoli as our family mechanic. In the past 8 yrs we have…read moretaken our vehicles to get worked on here countless times. We find them so trust worthy we drive from Fort Worth just to have them work on our vehicles. He uses high quality parts that have warranties to replace parts that need be. The owner is a Christian man of integrity. When my mother's car broke down while visiting us we had to towed past a 100 different mechanics just to have Napoli check it out and give an honest assessment. I highly recommend this shop to anyone that wants a honest mechanic and assessment of your vehicle.