DONT go with this towing company they are unprofessional they over charge and they don't give…read more receipts after you pay them, when you try to called them Dey hang up on you and no awnser after

East Side Towing cancelled their towing service for me and didn't tell or call anyone to notify…read moreabout the cancellation. When I called them to check ETA, they didn't answer. I had to call Tesla and they were finally able to learn that they cancelled the service after manually reaching out on my behalf. I was stuck on the road for 1.5 hours. Do not use these guys, horrible practice.

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.

Called for towing and the tow truck was there in minutes thanks for help will use this company if I…read moreever need help again highly recommend

From the owner: We offer 24 hour towing and roadside assistance including auto lockouts, jump starts, winch out and…read morefuel delivery. We pride ourselves in professional service, give us a call today.

Very fast and very affordable most definitely recommend!!! Best part was when I called he's said…read morehe'll have the car picked up in ten minutes and have it back to me in 25!!

Got stuck and needed a lift. I called Tow Master and he was there quickly and I was back driving…read morewithin an hour. Very happy with his professionalism, speed and reasonable rate. Will use for all my towing needs!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

highly recommend this company!!! I was an hour away from my house in the city. I called six places…read morebefore I called him and they either didn't answer and said they couldn't go as far as where I needed. Because I was trying to get to a shop back by my because my car went out. He was there in 30 minutes. Extremely reasonable price. Very manageable. I've had people charge me the same price to take me somewhere 20 minutes away. I paid him cash upfront as I was not riding with him and there were no problems. He communicated with me and kept me updated on how far he was from the shop and took a picture of my car there once he dropped it off. Thank you so much AB.!

Answered within 10 minutes, tow truck came within one hour. Excellent service. Would use again.read more