I received unacceptable service from enterprise in Manasquan, NJ. My reservation was booked a…read moremonth in advance. TODAY when I was to pick up the rental, I received a call telling me there were no cars available. How can you take a reservation in advance, confirm my reservation then call that day and cancel on me??

I really had a terrible experience at Enterprise. After being in an accident i went there to rent…read morea car. They specifically told me that my insurance would cover the total cost of the rental , even on a Jeep. So I took it. When it was time to return they told me there was a 2000.00 balance. When i disputed their own facts they lowered it to 800.00. They are nothing short of liars and crooks. As always buyer beware but especially with them!!

Easy to work with, good price. Family owned business. Very nice people. I rented a large SUV for…read morehalf of what hertz was offering.

I highly recommend Hertz in Lakewood, NJ! The staff was friendly, efficient, and very…read moreaccommodating. The entire rental process was smooth and stress-free. This was my first time using Hertz, and it was by far the best experience I've had with a car rental company. I'll definitely be using them again in the future. Five stars!

First time renting from Hertz and I have to say it was the best experience I have ever had from a…read morecar rental company. This location specifically has outstanding customer service. David helped me and made the experience especially seamless and delightful. Definitely plan on renting from you guys every time I need to! Thank you for being so great!

Have rented cars here at least once a month for the past few years. In the rare occurrence of an…read moreissue with the vehicle or reservation the staff is helpful and does everything they can to make it right. Amazing customer service. Clean and well maintained vehicles. Very thankful for the Lakewood enterprise team :)

Everything went well. I had to emergency rent a car, they had me in and out. Very kind, helpful,…read morecourteous and timely staff!

Never Again If you ever need to rent a car and you see…read morecompetitive auto rentals.... Rrrruuunnnnnn... they are the worst... hidden fees... very poor customer service.... the worst. ...Dont do it.... I am contacting the bbb tomorrow

We rent from Avis for all our rentals. Second time out of 4 gusts that the 12 passenger van and it…read morewas not available at the time we requested. Van was clean. We were 40 minutes late to an event because the van was not on time.

Will not be using Avis ever again. Next time do credit checks BEFORE you take people's money…read more and what the heck is that about? Credit checks for a car rental? You either have the money to rent a car or you don't it should have nothing to do with credit. going forward I will be using enterprise Rent-A-Car, who does not do stupid credit checks . F off Avis!

The team at Velocity Rent A Car met me at my acccident in middle of the night when I crashed in…read moreHowell, and they delivered a car rental to me. The service they provide is way better than the big national rental companies. I am now a customer of theirs for life.

From the owner: Velocity Rent A Car. New Jersey’s Fastest, Easiest Way to Get on the Road…read more At Velocity Rent A Car, we’re built for one thing: getting you driving fast with zero hassle. Whether your car is in the shop, you’re visiting family, traveling for work, or need a spacious minivan or SUV for the weekend, our team delivers a smooth, seamless rental experience from start to finish. We specialize in insurance-paid rentals and work directly with major carriers including GEICO, Progressive, State Farm, Allstate, Travelers, and more. If you were in an accident, just give us your claim number,and we handle the rest. No stress, no paperwork headaches, and no long wait times. Our fleet includes clean, comfortable, newer vehicles, including 7, and 8 passenger minivans, 3 row SUVs, sedans, EVs, and premium options. Pickups and drop offs are fast and simple, and we proudly offer bilingual Spanish speaking representatives to make the process smooth for every customer. Serving Lakewood, Brick, Howell, Jackson, Toms River, Freehold, Manchester, and surrounding towns, Velocity is the trusted local alternative to the national chains, with better service, better communication, and real human care. Need a rental today? Need a fleet for your business? Need help with a claim? Velocity Rent A Car makes it easy. Call or text us now to reserve your vehicle and experience the Velocity Rent A Car way.

These people are complete thieves !!!! They just call me up and tried to convince me that I owed…read morethem over 600.00 for the time that I had a car being repaired in 2021 . They I'm coming to me now & never ever called me me or told me about this before today 07/16/2025 when I told I know nothing about this and I wouldn't be paying this bill they threaten to take me to court .... These are dangerously irresponsible people Trying take advantage of me . If you want to hear the recording of this call , then call me at 917-757-4510 Stay far away from these people they are crooks !!!!

Booked through hopper. Paid $41 and said I was due another $100 when I showed up to pick the car…read more They tell me it's their policy and it was listed when I booked it. Never saw this policy once when booking through the app.

Rick and Herman couldn't be better employees !! Amen !! SO refreshing in this"no one wants to work…read moreanyone "economy .. These men went far beyond regarding courtesy and professionalism than anyone we have dealt with since.. " C - times"(the system - it won't let me spell it out the virus !)WOW!!! That's censorship !! which ,,what more should I say?? I think you know what I'm getting at!!! These men aren't sitting home playing video games ~ that are WORKING and providing SERVICE!! Thank you guys SO MUCH!!!! We have rented twice this month from their location and cannot say enough good things: Customer service, efficiency , speed , conversation and the kindness has been unprecedented !!! We are coming back to NJ next week and are going to DEFINITELY give them our business again~ joyfully !! THANK YOU SO MUCH RICH AND HERMAN !! M and S -Albano

Chris & Ricky & Kyle are Great ... Very professional ...and I recommend this Enterprise !!!read more

If you need any kind of body work done, do not hesitate, they do excellent work! I am very picky…read morewhen it comes to my vehicle. I did not have one complaint. Ask for Richard, he will keep you informed about everything going on with your ride. Everyone I've dealt with was very proffessional, and very friendly. This is one great place.

Got into a car accident and brought my car somewhere that tried to rip me off. Carstar Auto-body…read moresaved me! They help me out so much on getting my car fixed. Sadly insurance was not able to help me, but they did a great job to work with me to get my car back on the road and back to me. can't thank them enough. Staff is so friendly and open to helping.