I've been buying cars for 40 years. It's worse than going to the dentist, very long and painful…read more In all my years, I have NEVER had a good experience as I have had recently with Carlos at Freehold Subaru. The first time we went there, I told Carlos exactly what I wanted, with no bullshit. At this point in my life I don't need any bullshit. He got it and delivered. It took 1 hour and I ordered my car. I took delivery of my new car yesterday. It couldn't have gone any smoother. The whole process took 1 hour, that's it. I got the car I wanted, at a reasonable price, I got a big trade-in value on my other car, Carlos was very sweet, knowledgeable, professional...I can't thank him enough for his excellent service. I highly recommend you give Carlos at Freehold Subaru a shot, you won't be disappointed.

STOP CALLING ME RACHEL!…read more I made the mistake of looking up a vehicle price on Kelly Blue Book. I have been bombarded with phone calls, text messages, and email from Rachel at Freehold Subaru. I asked Rachel nicely to stop texting/calling/emailing. She sassed me the first time telling me that "she only called once!". Well now we are at least 5 phone calls in plus multiple texts which have been stopped and emails. I wrote to the GM to ask that they stop contacting me. I promised them that if they continued to contact me that I would flood the internet with bad reviews of Freehold Subaru. Rachel just phoned me again. STOP CONTACTING ME. I will never do business with you pushy, PIAs.

I have been shopping for a car at a particular price point and shopped them all…read more Toyota Honda you know what I'm talking about Walked into this place not being familiar with Subaru I didn't know they no longer made sedans. Brandon a sales mgr greeted me and I told him what I was looking for and at what price. That's usually a deal breaker. However he showed me a Impreza hatchback in red and it was the first car in the price category that had any style.Sat with Randy the sales man and after a few minutes of talking Brandon had appraised my trade in and presented me with a deal that was unbelievable Almost to the dollar of what my budget was I am now driving a beautiful brand new car with great features that are unattainable at the deal I got I shopped used and new and a new car with a warranty and all the bells and whistles I wanted are what Brandon and Randy put together Financial department was a breeze unlike most other dealerships. I was highly impressed with how this dealership worked hard to get the best value for my price range This should be the first and last place you should look at when purchasing a car in a particular price range

Love the Service Dept...I went in because one of my tires was flat, because I purchased the tires…read morethere a year ago they replaced the tire for free. Then I told him I would've gotten my oil changed, but I didn't have my coupon so Tim managed to make sure I got one! then they pulled it through the car wash for me so overall, I went from having a bad day to a very good one ,great job Tim Rother!

Found the perfect car for my daughter here, exactly what she needed. Ease of buying, staff and car…read moreall perfect.

Dear Mr. Hausnann,…read more This letter is to memorialize and request your written confirmation regarding the ongoing repairs to the infotainment system, navigation system through Apple CarPlay, rear camera viewing on such infotainment system, and the crackling of the speaker system. This vehicle described above was leased and picked up from Ray Catena Audi of Freehold on or about June 12, 2026. From the moment it was picked up we had issues with the phone connecting to the car and once connected disconnecting from Apple CarPlay while driving. This created an unsafe driving situation as when we were relying on the navigation while driving on the highway or New York City, the phone would disconnect and we would have no idea where we were going. Additionally, the screen would suddenly go dark while we were driving and the only way to get the screen back was to reset the system while driving. This also created a dangerous driving condition. Once the system rebooted, the phones would have to be reinstalled on to the system and every time the system would reboot, or we would get in the vehicle it was like "Ground Hog Day" with the system resetting and everything having to be reprogrammed. This also created a dangerous driving condition. Furthermore, the infotainment screen would be prone to just go dark and if we were in reverse, we could not longer use the rear camera while going in reverse. Yet another dangerous driving condition. I called the dealer to complain on several occasions and spoke to Jack Scribellito who walked me through several steps to try and troubleshoot the system. When it could not be corrected an appointment was made for service of the vehicle. On Friday, August 14, 2026, a representative from Ray Catena drove to my house and dropped off a loaner car, a 2026 Audi Q3, for us use and took the above vehicle to Ray Catena service to have the system corrected. On or about August 18, 2026, I spoke to Billy Hausnann, our service representative, who told me that the issue was more complicated than expected and that it required the matter to be upgraded for Audi corporate in Germany as only they could fix the programming which needed to be repaired. I was told that this should be done within a day or two. On Friday, August 21, 2026, I again called Billy Hausnann (twice) and was told that they still had not heard from Audi in Germany and that it could take some time. I must add that in describing their attempts to get in touch with Audi in Germany, I was told that it is not easy as they are "far away". Now last I checked, getting in touch with Europe is not like getting in touch with a remote part of Antarctica. I was told to keep the loaner car through the weekend and that it should be fixed by Monday, August 24, 2026, or Tuesday, August 25, 2026. It is now Tuesday, August 25, 2026, and having not heard from Billy Hausnann, I decided to call him. I was told he was out to lunch, and he would call me later. By copy of this email, I would also request to be provided with the address of Audi Corporate so I can get my certified letter prepared and ready to send to them. To say this vehicle and the response of Ray Catena Audi of Freehold is a disappointment would be a total understatement. Prior to leasing this Audi I had five Infiniti vehicles and the only time they were brought in for service was when it was a regular maintenance service. We are now on day twelve (12) of this vehicle being in for service and there is still no answer on when or how the vehicle will be repaired. I intend to post this letter today and update every day on each website I can warning people about the Audi Q3 and the lack of responsiveness from this dealership. As I previously stated I have leased five Infiniti vehicles from a Ray Catena dealership and this level of service is an embarrassment to his name and legacy.

we had the greatest experiencing purchasing our new Lincoln from Yvonne Bermudez…read more this is the fourth vehicle that we have purchased from her, and she never fails to give us the best service ever. We love Freehold forward and recommended to everyone looking for a vehicle to buy or lease the services second to none.

Kyle was such a wonderful and kind polite advisor/technician! My wife came here and today I dropped…read morein without an appointment and two minutes later, he had my new NJ plates installed! Such a great guy - thank you, Kyle!

Great sales person .Nikki really was professional and answered all of our questions. The only…read moreproblem was with the money we had to pay at the end and the problem with the temporary tag. It showed we owed money when I set up on EZ-Pass

Worked with both Roody and Alex. The experience couldn't have been better. I've purchased two…read moreHyundai's from other dealers in the past (that was a nightmare) This was a pleasure. We will definitely be back !

Now called Raceway Nissan, I had an extremely good experience with purchasing a new Nissan Rogue…read morefrom this dealership. It started with the super friendly receptionist, Phyllis, who welcomed us and offered us bagels, crumb cake and coffee. Nice start to a good experience. They assigned us to our salesman Jim who was professional and friendly. When I told him what I was looking for in the Rogue, he knew exactly what SUV I was interested in - all black. So he set up a test drive and away we went. There was no set test drive route so I got to drive anywhere I wanted to test out this awesome new vehicle. This Rogue was the Midnight edition and man she was sweet!! Got back to the showroom and decided I wanted it. We then went to speak with Carl, the finance manager. What a character!! We never laughed so much and he was super efficient and professional. They let me take the car home that day and we returned the following day with a bank check for the deposit. Oksana gave us a very informative overview of the Rogue's features and was sweet and professional. Overall an excellent experience with nothing negative to say! I don't get all these bad reviews and I'm thinking they are fake. This is a super clean and professional dealership and I highly recommend it for your car buying needs. Oh, and the bagels weren't too bad either!!

brought my truck back here for tire pressure sensor problem. After a diagnosis , they said all…read moresensors needed to be replaced at a price of $800. Took the truck to a different dealership for a second opinion at which point the second dealership recalibrated the sensors for free. Will never return to raceway Nissan again.

Bought a new car here back in 2021. I completely forgot to make a review. It's been in my Yelp…read moredraft this entire time! I recommend this Lexus dealership. I get my car serviced here as well. Relatively no nonsense salesmanship

I had an awesome time yesterday and very upscale dealer and I love the RX 350 I checked it out and…read morestaff were nice

The customer service is non existent! They lie and do everything they can to get outta doing…read moreWarranty work. They treat disabled people so poorly its awful. Don't ever buy a car from them! I wouldn't wish my experience on my enemies! Worst car dealer i have had the unfortunate to ever deal with. Disgusting and rude!!!!

If I could leave a negative star I would…read more I do not recommend this dealership. While the sales team is decent--friendly and good at selling vehicles--that's where the positive experience ends. The service department, on the other hand, is another story: condescending, rude, and dismissive. Incident One: I bought a truck that needed brake service just one week after purchase. I brought it in, thinking it would be a quick fix under goodwill or warranty. They "fixed" it, only for the brakes to start acting up again three days later. I had to take more time off work to bring it back. The master technician was not only unhelpful but also rude and clearly in need of customer service training. Incident Two: A check engine light came on, and my diagnostic tool said it was a transmission belt issue. I informed the shop, but they didn't find anything and instead replaced the heat cap. They kept my Silverado for three days. Just two days after getting it back, the same issue returned. I called, only to be told they had no record of my recent service visit. Now I have to take off work again for something they should have addressed the first time. Bottom line: If you enjoy wasting time and money, by all means, take your vehicle here. Otherwise, look elsewhere

Nigel and Tommy were amazing. This was my first Toyota, (I'm a Ford girl from way back). This…read morebuying experience was seamless and quick. I love my 2022 Avalon so much, no regrets.

We are a Toyota family and had purchased my daughter's RAV4 at DCH Freehold Toyota a few years ago…read more My 2008 Sequoia was due for replacement so went back and found a great 2022 4Runner Limited. The experience was fantastic- we negotiated a more than fair trade in on my Sequoia and the sale price of my new to me 4Runner was lower than any dealership in the Tri-State area! We had a unique issue in that we wanted to pay cash but couldn't get the cash from our HYSA that day. Their finance department suggested we finance the vehicle and pay it in full before any interest accrued - they quickly completed the finance process and thus we were able to get the 4Runner that day. Couldn't be happier with my new ride and the whole sales experience was stellar - thanks DCH!

I don't really write reviews... BUT BMW of Freehold is AMAZING on every level from sales to the…read moretechs that work on the cars and service techs!!! Danny is amazing, Mark is amazing, answered my text on a Sunday!!! Brought my X1 2025, last year in August!! First of all my first BMW and Nothing TOPS the LUXURY and BEaUTY of these cars!!!! Might upgrade to the x3 eventually... Today brought my car in for tire pressure loss and need back rear wiper replaced!! Easy smooth and amazing service as always!!! Thanks to Mohamed for being so kind and helpful and to the guy who took care of my car!!! Thank you!!!!! I LOVE BMW If you never look back at you're parked car... you might have made the wrong choice ... I know I do

Be advised this business has terrible service and is deceptive with their pricing…read more Two of their toll free lines go nowhere (one warns you 3 times that you are being recorded before disconnecting) . The other just hangs up. Nobody answers the phone or texts. They think they don't have to provide service because, in their words, "they are a luxury brand". I finally got someone to answer the 732 number after several attempts to confirm a car was still available. They confirmed it was and only mentioned a $995 fee and sales tax when I asked about any other fees. When we went to test drive it, they "ran the numbers" and surprise! The price was $2,000 higher than listed. These deceptive guys added $848 accessory fee and $995 proc/doc fee. Yeah they will tell you they have to charge them, but that is not true. I have bought two cars in the past 12 months so don't BS me. The accessory fee was for vehicle anti theft and filling up the tires. We said we won't want them, but they wouldn't budge. Well then it should be included in the price of the car. Deceptive! The $999 fee doesn't include "government fees" or taxes. It is just another way to charge more but under list their cars. Deceptive! I strongly advise against shopping here.