Vianna provided an outstanding customer experience. She was extremely helpful, knowledgeable, and…read moremade my transition from AT&T to T-Mobile smooth and stress-free. Her thoroughness and attention to detail ensured that everything was set up correctly, and she took the time to answer all of my questions along the way. What really stood out was her positive attitude and great personality--she made the entire process comfortable and enjoyable. Because of the excellent service she provided, my boyfriend and I will definitely be returning to upgrade our phones with her in the future. I highly recommend working with Vianna. She is professional, thorough, and truly goes above and beyond for her customers.

Great experience with Madison today. Came to get an iPad and we got in and out in less than 30…read moreminutes with it all set up and ready. This store was very nice and easy to shop and compare item as well.

We had to transfer a business phone to our personal account. It was challenging due to the current…read morecarrier we were switching from. Hisan was very helpful and patient and kind through the entire mess. This is our new store highly recommend for

Waited 45 minutes this Saturday. 3 sales persons. All taking their sweet time w customers. Place…read moreis too small with needy customers. Left due to time constraints! Ridiculous! Terrible service Verizon corporate idiots!

Love the service they took around 30min for checking the defects on phone and guided accordingly.read more

My phone broke today, and I was not able to get to the location to get it fixed. My best friend…read moretook my phone up there for me and was assisted by Mike. My screen looks great and my friend told me he was very helpful. When I got my device back the case was not put back on it. i admit I was very frustrated, but Mike was very kind and patient. He even offered to bring my case to me since I had to work at an hospital at the time they were closing. Thank you so much Mike for being patient and kind. I apologize for my tone but you definitely made the experience a great one!!!

Mike and staff were extremely helpful in assisting me with purchasing a Samsung S23 Ultra for my…read morecell service. Prices are even better than Best Buy open box by a mile! Been looking to upgrade a phone for photography and video work and have had my eye on purchasing a Samsung S23 Ultra. After looking around everywhere online and in at big retail stores (i.e., Best Buy, Costco, Walmart, etc.), I was ready to wait until new phones arrived and prices went down. That's when I stumbled on Recharge Electronics. By sheer luck, I was visiting the 7-11 next door when my wife noticed this store. Gave them a shot and Mike was great at helping us find a phone to replace my aging S10. Recharge offered a Samsung S23 Ultra in prime condition for $800. Compare that to Best Buy (next best price) at $945 on sale and it's easy to see how great the deals here are. After purchase, went down to my local service store, got it setup, and purchased a case and screen protector for less than Best Buy's price. The value and service here are so good, we're already discussing the possibility of buying my wife's phone here in the next year. If you're looking for electronics in test and great condition, check them out!

I drove across town in rush hour traffic to get there before closing. I arrived about half an hour…read moreearly and met with hostility from one of their employees, Tomas, who refused to buy my device because of their rule against purchases after 7pm. He offered a condescending apology, so I politely told him not to apologise and to be better. The next day, I returned during the middle of the day ready to sell my device. This time, I was refused because I was "rude to their employee". It's clear that employees with bad attitudes and a lack of customer service focus will eventually drive customers away. I wasted gas on two round trips for nothing and lost the money I would have earned for the monitor. This is unacceptable. You need to fire Tomas. He has a bad attitude and a spirit of offence.

please do not take your stuff to this guy. He had my iPad for five months. Finally said he got it…read moredone. He moved from one place to another took my stuff with him wanted me to pay him $220 for a tablet that wouldn't even turn on and then when it did, it was still doing the same thing when it went in, took it to Apple it's there now they said they hope that he didn't do something bad to it. Now he's mad at me because I'm not paying him the first tablet I took in for a battery and a charging port. The battery clicks off and on that cost me $270. When I didn't pay him for the he sent text messages that I was a broke ass and couldn't pay my and yes, I have all the text messages. Called corporate on him so that's two iPads that he is destroyed. Would not recommend to anybody.

Bought electric vehicle and two front wheels broke, my kid was upset and sad I paid so much idk…read morewhat to say so this is my review never coming back

DO NOT USE THIS LOCATION THEY WILL PROCESS UNAUTHORIZED CHARGES TO WHATEVER CARD YOU PROVIDE AS…read morePAYMENT!!! I am not the type to leave negative reviews, but this got me heated. I went in to get a SIM for my old phone temporarily since I'd left mine phone at a job, and rather than listen to what I needed, the guy just kept trying to talk me into buying a new phone. finally I said "I have a Galaxy S23 FE I'm NOT buying another phone I just need to use my old one until I go pick it back UP!!" and he begrudgingly dropped it. Then when payment was processed it was literally double what i've been charged in the past for the same issue and same circumstances. They also did not report the accurate charge to MetroPCS, nor did they record it in the MyMetro account. When I called to get it resolved the "manager" Chris R. gave me nothing but attitude and tried to justify the additional transaction, despite the fact that I'd just gotten off the phone with Metro Customer Service, verifying that I was due a refund and they had charged me incorrectly. So it was clearly intentional.

Amazing! This was the best experience ever at a Metro store! Thanks to super friendly & amazing…read morecustomer service by two employees, Tanvi and Andy, I am a devoted client. This will be my go to store for all my mobile needs!

I went there to replace the battery of the watch But they didn't do that instead they just…read morescratched the watch without even changing the battery and refused to take accountability. This is a birthday present from my daughter it was in perfect condition and now it's ruined. DO NOT TAKE YOUR PRECIOUS ITEMS HERE THEY WILL RUIN THEM!! The guy who scratched the watch even said he did when I went to pick it up! But when I went to talk to the manager the next day the same guy TO MY FACE SAID THE WATCH CAME LIKE THAT!!

Great experience, getting our iPad repaired. I appreciated…read morethe quick turnaround and courtesy.

Got our phone fixed ! Got the fake screen after which camera doesn't work and screen doesn't work…read more!! Avoid at all cost

I called to set up a time to replaced the shattered back of my iPhone 14 Pro Max. Honestly,…read moreAbdullah made it seem too easy (but I'm sure it wasn't), done in 2.5 Hrs, drop-off to pick-up and at a very reasonable price. Abdullah is the real deal. When I call, he answers, his work is awesome. I highly recommend this tech for smart phone repairs.