Crap company. stay away!!! read the other reviews too because its a repeated trend of a rude…read moreservice rep, incorrect information, failure to return phone calls, overcharging above what sticker price actually is, and missing parts. Would highly recommend going to Kens versus here. It was a last resort and a mistake on my part, I should have listened to the other reviews.

My experience with Ecklund Motorsports was absolutely terrible. I bought a $58,800 Sea Doo Switch…read more Waiting almost a year resulted in the start of their abominable service record. Phone calls, texts and emails were not returned. I was told it was an "upgrade" issue with their systems. After developing serious buyers remorse because of the tech and mechanical issues shared online about the Switch, I wanted to trade the never-in-the-water switch for a pontoon. Even getting pricing was near impossible. All I was told is that my $58,800 boat was now only worth $32,000 because it was registered, making it "used.". Still, I was unable to get a price. After being ghosted by Ecklund I visited Kens Power Sports in Green Bay. It was a dramatically different experience. A sales rep offered to take his day off and acclimate me to the boat on the water, only attempting to earn future business. That's customer service, not ghosting like from Ecklund. NEVER do business with Ecklund if you want basic service like calls, texts and emails returned. Do business with Joel at Ken's Power Sports and live happily ever after. This is a difference much more than good and bad. And Joel has sold more than 40 Sea Doo Switches with no problems or service complaints. Drive 30 miles north and find great service, caring people and business as it should be.

This guy is a flake.Had my bike for 13 months and couldn't find time to repair it. He returned it…read moreto me disassbled and wouldn't give it to me until I paid him $62

From the owner: Motorcycle, atv, Pwc, snowmobile Parts-sales-Sevice at the Best Value pricing in the valley!read more

In April 2022.... We were looking to purchase a boat. Upon entering their showroom... was meet…read morewith a very nice salesman named Matt. We ended up finding my husband's boat that he has always wanted which was more than we wanted to spend. While there I found a used SXS that caught my eye. So i called my local credit union and they worked some magic and we walked out proud owners of two toys. Well after the sale.... BUYER BEWARE!!! We contacted them for an owners manual for our boat which we were the second owners as previous owners didn't leave it on boat. It took about six months to receive the manual after truly like six phone calls following up on it and we ended up buying the engine manual as they would not provide on. Upon first voyage with the boat we realized something wasn't working with the Garmin fish finding that they installed for the original owner. We actually talked to the person who guaranteed it was working when they took it in before resale. They had actually installed the wrong transducer and installed it wrong for that fish finder which made it not work properly... so there is no way it ever worked right so they never actually tested it. However we contacted Garmin it was under warranty and they explained why it wasn't working and that they lied to us. The stern light was broken when we got it home and they wouldn't make good on that either. We dropped a lot of money there and truly asked for what was promised in the sale and nothing more. They truly fought us every step of the way. I will never do business with them again and warn anyone... just go somewhere else. Look at their reviews.

¹we just picked up our Polaris General. Mark, Melissa, and Jacob are very knowledgeable. The…read morepaperwork was finished in no time. Jacob went through everything on the General and we are looking forward to hitting the trails.

We had Joel build 2 CR85 motors for our race quads, Drove up before Christmas he took the topend…read moreapart while we were there came up with a plan of what we wanted. 3 weeks later picked up motor 1 dropped off motor 2 while we were there motor 2 need quite a bit extra stuff. communicated everything that he came across and a few weeks later picked up motor 2. We ran into a slight issue with one of the quads at Ironman, Joel and Cody helped us out at the track to make sure everything was 10% before our moto's. Couldn't ask for a better family for this sport.

I ordered Elka Stage 3 Shocks Feb. 16th, 2018: prepaid via PayPal. Today is June 21st, and I still…read morehaven't received the Shocks. I am going through the Case Procedures with PayPal to get my $1,260 returned. At the time I ordered the Shocks, Joel Janssen said it would take 10-14 days to receive them. Mid-March I tried calling them for a status update on the delivery. They do not answer their business phone. I had Joel Janssen's cell. He doesn't answer, nor return calls. When I would talk to Joel, he would say, "I will check on them and call you back." And, he would never call back. April 23rd, he tells me they are in transit from the factory and should be at their shop the week of April 30th. Again, I could not get anyone to returns phone calls afterwards. June 4th I reach them. Joel says he will have them in 10 days. June 19th after trying to contact Joel several times, I decided to go to his shop, (my second visit trying to get my Shocks.). Joel calls me while driving to his shop. I am telling him I am on my way to get the Shocks, or my money. He said he can refund my money, via PayPal only. But, he will get my Shocks he says. I ask him straight out, " Did you ever order my Shocks?" He says, "No" I created the PayPal Case. I get calls from him right away the next morning. The PayPal Account is his son's account. PayPal pulled the money from his son's account, causing an overdraft. Joel is asking me to close the case. That evening, I get a text that my Shocks are officially on order. And, could I please close the PayPal Case. Needless to say, the case will stay open until I have shocks or my $1,260. Joel has no issues lying to customers. This is the most dishonest business I have ever come across! STAY AWAY! Rick Syverson

Would not recommend this company to anyone. My husband put down a deposit of $500 to hold a boat…read morefor us back in the middle of June, and a few days before we were supposed to pick it up, he was called to active duty for the military, fast forward a few weeks later. We try to get our money back as he still wasn't home from his military duty, and we had no way of getting the boat as I cannot drive a boat and trailer, and they told us we cannot get our deposit back as they held the boat too long for us, BECAUSE MY HUSBAND WAS CALLED TO SERVE. This is absolutely ridiculous, and a Disgusting way to steal from a customer during a pandemic, while he was literally unable to physically to come pick up the boat. This will not be the end of me trying to get our money back, as this company shouldn't be able to treat a serviceman like this. ABSOLUTELY DISGUSTING.

They took good care of my UTV order, it came early and they were respectful and efficient. no…read morecomplaints from me.