This place is a lot of fun for younger kids! My children are all under 10 and they really enjoyed…read morejumping and playing here. One thing I really liked is that there are benches all around the jumping area, which makes it easy for parents to sit and keep an eye on their kids. The pizza was also very good. My biggest recommendation is to go before 3 PM. Later in the day it gets very crowded with unsupervised teenagers, which made the environment feel less safe for younger kids. During our visit, a teen tried to start a fight with my 8-year-old, and other teens were running around pushing my 5-year-old and even bumping into me. At one point the police were called because a fight broke out inside the location. Another issue was seating. There are not many tables available for eating. Some groups brought cakes and took over the tables for parties, so we couldn't find a place to sit and eat. We ended up ordering pizza and leaving to eat elsewhere. Overall, it's a fun place for kids under 10, especially earlier in the day, but I do wish there was better supervision and more seating for families.

One of the dirtiest places in have ever been in nobody cleaning up after each party , bathrooms are…read morehorrible toilets overflowing not cleaned full of ..... , paper towels . They need to hire someone just for sanitation

This was one of the dirtiest places I've ever taken my grand child too... They definitely need to…read moreclean, wipe , disinfect and whatever else can be done to this place... The workers just walk around looking stupid I had to say something to several older kids running around and wrestling around my grand child she's only 6 the workers don't say anything to the older kids at all ... they were completely out of control and that was unacceptable... All the sitting areas were also dirty I'm sure if I wanted to sketch my name on the floor I'm sure I could have looks like they haven't wiped this place down since Covid, some mats were are also loose and you could see how the floors really are... I hope this review reaches the right person and something is done about !!! Wish I didn't have to choose a star but the review wouldn't send without it so it's actually a zero star place....

Five stars times 1000% recommend this lovely place. Amazing food and great people thank you, so…read moreyummy

The absolute worst place to bring your children. My 6 and 7 year old daughter have been constantly…read moremistreated by Kate. I let it slide several times because I figured they have to be exposed to unkindness in order to grow. Well today was absolutely enough. Kate threatened my daughter with screaming at her if she continued to cough. My daughter spent the rest of her time there holding her breath in order to not cough and get an aggressive reaction from Kate. Today my daughter also decided to wear her pajama bottoms to class. Kate called her, a. 6 year old innocent child...poor and broke. What kind of person who is supposed to be trained to work with children behaves this way? Well apparently Kate and she is fully endorsed and supported by the owner, Rina Nicole Hale. I tried reaching out to her to get assurance that this would not happen to another child again and she simply ignored and blocked me. When my daughters let me know what happened I went back inside to withdraw them. Enough was enough. I was calm when speaking with the manager, Kala because she wasn't the aggressor who hurt my daughters feelings. But I was still met with aggression and hostility from Kala. She laughed in my face and tried gaslighting me. Saying no one has ever had a problem with Kate. In between loud annoyed sighs and groans she gave me the worst service. I even asked her why she was behaving that way. I asked for the owners contact information and she said, no one has time for you. I later found out Kala and the owner Rina are best friends so absolutely no disciplinary actions will take place. No customer relations will be mended. After spending so much money on this business we were met with some of the worst treatment we've ever experienced. Please save your children the heartache and save yourself the money. They are not kind people. They do not know how to treat children. They have absolutely no class. They do not know the first thing about customer service.

They have done a great job with my granddaughter who loves gymnastics. She back just moved up to…read moreanother level.

Let's just say I had low expectations, reviews were discouraging to say the least. People claiming…read morethe restrooms were in disarray, claiming there was no staff, or that this was some sort of a Third World jungle gym.... Those reviews couldn't be any less poignant, and it makes me question the mental fortitude of every archaic person typing away at their keyboard covered in Cheez-Its.... This is a kids place... YES it smells a little like dirty socks, YES the noise is loud and overwhelming YES kids are messy YES hiring good staff is very difficult But Sarah and her team have done it. Our family of 10 felt secure and taken care of, for the extent of our visit! She answered all of our questions, and went above. Even when we messed things up, she fixed and refunded us fully. Whatever Sarah's salary is; it need be doubled. I recommend this place, and I recommend you work with Sarah or anyone she vouches for... In the endless radio static of kids birthday party ponzi schemes, this place is a clear Fire Side Chat delivered from their commander in chief , Sarah. We'll be back!

Unsafe conditions and dirty. Open electric box that anyone could access by the trampolines. A nail…read morehead that my kid hurt himself on while getting out of the ball pit. Equipment that has been broken for months. Holes in the trampolines. Large spills that do not get cleaned up. Found a large dead cockroach in the middle of a seating area and was there the whole time we were there. A girl employee whistled and yelled at my kid for not being able to make the basketball in the hoop, accusing them of trying to throw the ball over the net when they were just trying to play. The ball never went over the net. Back restricted area that is meant for storage open and accessible. My kid came out of the place with black grime all over his legs. Also, the place has dust bunnies and garbage everywhere. We recognized the same garbage in the same place it was the time prior to our visit. A layer of dust on every surface. I didn't know that it is required to have non slip grip socks so my child went months before an employee realized they didn't have them and gave them the appropriate socks. Upon returning home we realize our socks are permanently stained and black because the place is so filthy. I am regretting buying the membership.

Wow birthday parties galore! This is like a kids haven for wild and crazy ninja warrior stuff. So…read moremuch to do and thousands of kids. It got pretty hot in the party rooms and all around the playareas due to so many people. My littles felt really overwhelmed and weren't able to do everything. I do like that they try to keep certain areas to a specific age but nobody working is enforcing the rules. They should look into adding some healthy food options for parents. As a parent who goes out a lot with their kids I'm so tired of pizza and nachos. We ended up leaving and eating somewhere else. It was a good time overall for the kids, will prob come back during a weekday when it isn't as crowded.

I love this place, my nieces and nephews enjoy themselves to the fullest when I bring them here,…read morethe excitement on their faces is priceless

We do the annual membership and feel its a good value for the price. It gets a little busy on the…read moreweekends and if your kiddo is small you have to make sure bigger kids don't run them over (because no employees are policing anything) but those things are to be expected almost anywhere like this you go. A lot less busy during the week and the staff is generally friendly. Only reason its not 5 stars is the bathrooms. You can tell they are both primarily used and cleaned by children, so needless to say they are pretty gross. We usually stay for about an jour though and just make sure we have him use the bathroom before we get there.

I will never recommend this place again for a party or any type of event…read more I recently hosted my daughter's 6th birthday party here, and the experience was extremely disappointing due to constant miscommunication and poor management. The employee I initially spoke with gave me completely different information than what I was told later, which created unnecessary confusion throughout the entire process. The facility itself was also concerning. Several trampolines were damaged to the point that duct tape was being used to hold them together. The bathrooms were extremely dirty--so much so that multiple families left the party to use a nearby gas station and then returned. That alone was embarrassing as a host. I also felt bad for our party host, Trinity, who seemed unprepared and unsure of how to handle situations, likely due to lack of proper guidance. Management even made a comment that he "just wants to leave," which reflected the overall lack of care and professionalism. The final issue involved the party favors. We were told that since they ran out, we would receive free jump passes instead. However, when one of my guests tried to use the pass the next day, it was not valid because it had not been signed or dated by management. This was extremely embarrassing for me as the host. Additionally, I was told ahead of time that the $50 outside food fee would be waived for cake, chips, and drinks. When it came time to pay, I was told that was not true. When I called to clarify beforehand, I was even told I could purchase drinks there to avoid the fee--but then was informed they don't provide cups for guests, which makes no sense. To make matters worse, one employee I spoke with sounded inebriated, and I later heard that this is not uncommon. Apparently, some court monitors allow friends to bring in "water" bottles so they can drink while jumping. Overall, this experience was disorganized, unprofessional, and embarrassing. I would strongly advise others to look elsewhere when planning an event.

I can't say enough good things about my kiddos birthday party at this location. If you're on the…read morefence about having your littles birthday party here; let this be your sign to absolutely do it! 10/10 It was a dream. I literally had to do nothing except for enjoy my little dudes birthday, and parents know that's not usually the case at parties! They handled set up, clean up, the timing of the party, and everything was done by a kind and upbeat staff! Sama (I hope I'm spelling that right) was our party host and she was PERFECT, and so patient with my two year old. We had the absolute best day, and if we still live nearby I will very likely have his party there for his next birthday also! Every guest had a BLAST. Thanks Cheeky Monkey!

I've recently attended a few birthday parties at Cheeky Monkey and the kids had a blast! It's a lot…read moremore spacious in the inside than what you'd expect by looking at the exterior. They have a separate area for smaller children although I did notice bigger children in the area while I was there on a Saturday. It's definitely crowded on the weekend! I'd suggest wearing socks incase you have to go into the play zone to retrieve your child.