I was super surprised they weren't so busy , everyone was super nice , we had a good time bowling…read moreand had food and played lots of games , and the games are super fun and reasonable me and my family won 7,000 tickets and everyone got a prize even the adults , the food was good too just the right amount to feed 4 a pizza and an appetizer. The atmosphere is chill and fun. The service was the best .

I had a terrible experience at this Alleycats location with the manager and one of their employees…read more My nephew wanted to go rock climbing and after my sister signed their form my nephew was standing near the rock wall ready to be harnessed when their employee, who already seemed to be in a bad mood since we asked to use the rock wall given it was pretty slow that afternoon (at around 5-5:30 ish), came over and pushed him away from the wall even though my nephew wasn't doing anything. He only apologized once my sister told him not to touch my nephew and that he is disabled (autism) but he never tried to apologize until my sister confronted him. My nephew still wanted to climb as he wasn't aware what that man did to him was unjustified and wrong. My sister went to the manager and explained the situation but the manager (picture below: woman with short black hair and glasses) said that she was watching everything and began saying it was a parents responsibility to watch over ones child, my sister agreed with that and said that either way the man had no reason to push my nephew and that the correct response would've been to talk with her about it. The manager insisted their employee did nothing wrong. My sister recorded everything and told the manager this and also told her she wanted a refund. We went to the front desk and the manager came back with a completely different story now, she said that she spoke with her employee and that he said he never pushed my nephew. My sister then reminded her that she said she had been watching everything. She is a liar who didn't bother looking at the security cameras after my sister asked her to. She never bothered with any kind of apology even though her later statements imply she wasn't present at the time of the incident and she wasn't even sure about what had happened. This was overall a terrible experience that could've been resolved had the manager taken some responsibility and had not tried to justify the actions of a grown man towards a child with autism. This goes to show that they do not care for any child disabled or not. They don't train their employees to handle children with care and respect that they deserve. The employee didn't even know how to properly harness my nephew who despite all his excitement was standing still, he had to ask my sister to help him. From the manager to the red head employee, all of them handled this wrong and I will never come back. I hope everyone is careful with their children in their care given the manager was willing to defend a man who's first instinct is to push a child instead of talking to a parent. My sister was right next to my nephew when everything happened, I was sitting right there too and my nephew's only emotion was excitement even after he was pushed. Do better ALLEYCATS and employ better people for the safety of children.

I took my basketball team in on a Saturday without any notice due to our tournament schedule, and…read morethe ops team made it work for us! They helped us out efficiently and gave me a good deal for my boys to be able to do all the activities at an affordable price. While they don't yet have all of the activities on the website, what they do have is great. Well the one exception is their shuffleboard table. It needs new equipment. But bowling, billiards, laser tag, escape rooms and the ropes course were all awesome! The pizza was pretty good too, and the parents enjoyed the beverages. It was a super fun place to spend a few hours between games. And the service was really attentive!

Stopped over to just practice shooting some pool. 3 tables and 2 basically couldn't shoot on…read more....big rips in felt. Table I played on nasty and very un level. Won't be back Not sure who services your tables but I would fire them

We ate at the Scratch Kitchen while waiting for our go-kart time. Corn ribs were the best thing we…read morehad--100% get those. Buffalo chicken dip had good flavor, but the cheese on top hardened into a layer you had to peel off to actually get to the dip. Chicken sandwich was pretty juice and hearty. We sat at the bar and service was quicker there after originally sitting at a table with no help for a bit. Options are generally bar type foods, but the quality was definitely better than expected. Service was great! The bartender even held on to our leftover to-go box until we were ready to leave.

We had an amazing time here watching the kids play games and compete against each other! We were…read morevisiting from out of state and wanted to do something fun with the family we were visiting. We loaded a few game cards and the kids stayed busy playing the arcade games. However, there were quite a bit of games that were out of order. The kids moved on to different games they could find that were actually working. We didn't get to do the karting. It was just way too expensive for 11 of us. Maybe next time...

Havent been here in decades…read more Stopped by to maybe bowl a few games, the parking lot was full. Walked in to a pretty good size league finishing up league play. Seen a couple open play bowlers bowling. Was gonna bowl, but was told they would be closing in about and hour. Walked to the bar area, same size room as I remembered plus 4 pool tables. No customers or staff to be seen. I guess everyone was closing up shop for the night. A waitress walked by me twice, I tried to order but was ignored or she was off. Well have to make another visit to try out the lanes on a different day or earlier.

I am writing on behalf of a friend and her family regarding a deeply concerning experience during a…read morerecent birthday celebration for her 85-year-old grandmother. The family had gathered at the bowling alley with a large group, many of whom were elderly. Upon arrival, they intentionally chose seating at the far end of the facility to remain out of the way and to better accommodate the needs of older guests, including the grandmother, who uses a wheelchair. Once all guests had arrived and they proceeded to secure lanes and rental shoes, they were instructed by the manager to relocate to lanes closer to the center of the building. My friend respectfully explained that this would be highly inconvenient and potentially difficult, as it required moving her grandmother and several elderly guests. Despite this, the manager showed no willingness to accommodate or consider their circumstances. While attempting to comply and relocate the group, one of the family members fell and sustained an injury to her knee and shoulder. This incident understandably caused distress. When the manager was informed, his response lacked empathy and professionalism. No apology was offered; instead, he simply proceeded to document the incident. From an outside perspective, this situation raises serious concerns regarding adherence to the Americans with Disabilities Act (ADA). Businesses have a responsibility to provide reasonable accommodations and ensure that individuals with disabilities are not placed in situations that compromise their safety or accessibility. Requiring a group to relocate without consideration for a wheelchair user's needs appears inconsistent with these obligations. My friend's family has been loyal patrons of this establishment for many years and has contributed significant business over time. However, what stood out most in this situation was the clear lack of hospitality, as well as the absence of any apology or genuine empathy following the incident. This response, combined with the overall handling of the situation, has led them to decide they will not be returning.

We recently celebrated my son's birthday at this bowling alley, and I can honestly say it turned…read moreinto one of the most memorable birthdays it being the first time away from family. We meet two incredible employees who went above and beyond to make my 5 year feel special. Thank you Steven and Khlecia for all your help. It's rare to come across people who care this much about their job and the experience they're creating for others. Because of them, what could have been just another kid turning 5 into a day my son will continue to talk about.

I'm obsessed with this place. As a stay-at-home mom with 3 kids under 4, doing anything solo is…read morehard--but this made it EASY. $64 for 2 adults + 2 kids (and my 9mo with us) and honestly... worth it. You get in 30 mins early so the kids can run around and get their wiggles out--mine were in heaven. I actually got to sit and watch the movie while they played. Unreal. Went Tuesday at 3:30 (no crowds = perfect). Great staff, good snacks, cocktails (!!), and solid movie food. We're 100% coming back. Whoever created this... thank you

Great laid back hometown bowling alley. Lots of leagues. Great bar and excellent staffread more

Recently move to the area and joined a league here. The wood lane conditions are a bit more…read moredifficult than bowling on synthetic lanes but they are in pretty good condition. The staff is friendly and helpful. If you enjoy bowling come out and give them a try!

This place is awesome! The arcade games were fun and there was a plethora to choose from! The claw…read moremachines had many cute prizes you could win and the gift shop is full of awesome prizes you can achieve. The bowling lanes were clean and spacious. And the pizza and tater tots are so goood! The bao buns were very dry, but what can you expect getting bao buns from a bowling place in the mall? lol. Overall amazing experience and definitely will go back!

TLDR: predatory sales practices and power tripping managers with means to rectify the problem but…read moreno regard for customer service. General manager had the capacity to credit account/card that was already paid for a month ago, EVEN WITH our proof of purchase. THEIR system wiped all transactions the day and time we originally visited, but they chose not to give us a refund or provide credits. GM even said he has the authority to give us credits, but he didnt want to. Made us wait for 30 min just to tell us to go through our bank. Visited about a month ago when the system was running into issues. They recommended we try reloading credits into the card to see if it worked, which we did: $110. It didn't work. We came back today (1 month later) to see if the system loaded our card and it never did, but our payment was posted. Looks like the day we originally visited (10/18), the system recorded NO transactions from 12PM-3PM. We provided proof of payment via credit card transaction, but due to them not being able to "verify the transaction" on their end (because their own system was down???) they could not credit our card/account. The GM was absolutely useless and noncooperative even with physical evidence of our payment. He literally told us he has the authority to credit our account, but was choosing not to. Wasted 30 min of our time with no rectification under the guise of "finding proof of transaction" with a system that malfunctioned and couldn't work bc IT team was not even working (on a Saturday). Powertripping leadership with no care for customer experience. Fun venue but lack of service ruined experience

I was able to visit the International Bowling Hall of Fame on a Friday afternoon. The woman…read moreworking the reception desk was extremely friendly and helpful. When I visited, I was the only person in the museum (around 1PM on a Friday in late June). I worked in a bowling alley for eight years and bowled for over 30 years so this was a very nice experience for me. You are able to search bowlers who threw a sanctioned 300 game (including myself) which was a fun trip down memory lane (no pun intended). You can easily spend 60-90 minutes here. You don't have to be a bowler to appreciate the experience. I'm glad I was able to visit.

If you are a bowler or not. You will learn a lot about the history of bowling. As I walked through…read morethis museum, I learned so much about a sport I love so much. But to see folks that come here that take the sport of bowling as a pastime fun is what makes this place so unique. This museum is people of all ages to enjoy. I will definitely be back again.

Very cool and fun concept! Me and my wife came just to have a couple drinks and we really enjoyed…read moreour time here. They even have other activities like darts and pool. Drinks aren't over priced like most places in the area and the food we got was good. Seemed like a pretty cool place to host a happy hour/team outing too. I'm definitely recommending this place at my job. Oh and the bartender there was super nice too.

We arrived early on a Saturday and all lanes were taken (there was a Christmas party that has 4…read morelanes). The host was awesome, he gave us darts and asked us to wait until a lane opened, which we had no problem with. We took the darts and got a drink at the bar. The drinks were strong! The darts was fun but 10 minutes into the game the host came to get us because the football bowling lane opened up for us! It sounds like it is open for however long you want. We were not given a time limit! We played 7 rounds! After that we went back to play darts! We had such a great date night! The location is large and there were A TON of people hanging out! It's a great hang out spot! The staff was nice, the location was clean and spacious, there are many activities! We will come back for another date night!

This was one of the most disappointing customer experiences we've had, not because of a rule--but…read morebecause of how it was handled. Our six-year-old son loves racing. He's been racing regularly since early November at another Andretti location and has already been officially verified as meeting the height requirement for the junior track. We came to this location excited, with family in town, expecting the same consistency. Instead, he was denied access based on a manager's visual guess from behind the counter. No one measured him. No policy was clearly explained. No customer records were checked. And the manager refused to even come out to engage directly. If height requirements are about safety (which we fully respect), then they should be enforced objectively and consistently. Guessing from a distance is not safety--it's laziness and poor leadership. What made this worse was the complete lack of empathy. Watching a child who loves racing go from excited to confused and disappointed--without explanation or care--was heartbreaking and entirely avoidable. The Andretti name stands for precision and professionalism. What we experienced here was the opposite: disengaged management, inconsistent policy enforcement, and a total breakdown in customer experience. We didn't ask for special treatment. We expected competence, consistency, and basic respect--especially when dealing with kids. This experience ruined our visit and seriously damaged our trust in this location. Until Andretti addresses these leadership and operational issues, we won't be returning--and we'll think twice before recommending it to other families.

From the adult perspective - the customer service is lacking, the prices are steep and the main…read moreattraction - the race cars, are slow and expensive. The race cars are really the main attraction here and the entire place revolves around the racing. You cannot make a reservation. It's a first come, first serve situation. There are four racing categories (see below), so if you come with a group of mixed ages or heights you may not all be able to race together (I've witnessed this shock when birthday parties assume they can race together). The Intermediate and Junior Races are slower than you'd assume. I could jog faster, but the WORST part is the speed. They go so slow and are controlled so it's nearly impossible to pass another racer or actually RACE! The Mini Mario has some speed and speed is adjusted based on the general age of the racers in the heat. The cost is $29 down to $15, which doesn't sound horrible, but after waiting for a long time for your group to be called and then racing for 1min to 7 minutes, the cost is really high! High enough you're not likely to get in line and do it again. CUSTOMER SERVICE: Ugh. There are kiosks and a giant line with actual people at a counter. Don't be mistaken YOU MUST go to the kiosk FIRST and fill out waivers, although there are no signs anywhere telling you that. We've filled out waivers on line before arriving, only to find ourselves at the front of the line and told "we can't find it, now to to the kiosks and get back in line". It's awful. The employees don't seem to like their jobs, or likely are sick of people being upset at them for the HORRIBLE process management has set up. We've never been able to find someone on the floor to help us when a video game eats our money or doesn't work either. The guys in the race area are hit or miss. Sometimes they're patient and kind. Other times they mumble and seem pissed off to be there. GAMES: The video games are the same as other places around town, but after driving all the way out here, searching for parking and then racing for 5 minutes we've always felt like we need to play a few games to make the trip worth it. FOOD: We've never eaten here, but it's basic bar food (hamburger, hot dogs, nachos, etc) and the cost is high for such basic food. We'd rather pay the same amount for better food options in the area. All that to say, expect to spend $$$ to come race, eat and play at Andrettis. Make sure your group has checked the height & age requirements to make sure you can race together. And finally, come with a lot of patience. ----- Race Categories ----- ADULT RACE 7- Minute Heat. Adult Races are for drivers at least 54" Tall and either 18+ yrs old or 15+ yrs old with State Issued Driver's License or Permit. Max Weight: 300 lbs. INTERMEDIATE RACE: 7- Minute Heat. Intermediate Races are for drivers at least 54" tall. Recommended Minimum Age: 12 yrs old. Max Weight: 300 lbs JUNIOR RACE: 7- Minute Heat. Junior Races are for drivers at least 48" Tall. Recommended Minimum Age: 7 yrs old. MINI MARIO KART RACE: 5- Minute Heat. Minimum Height: 36″ Tall. Maximum Weight: 90lbs. Recommended Ages: 4-6 yrs old.