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    Alum Rock Auto Care

    4.4 (147 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Alum Rock Auto Care

    Auto brake repair

    Auto exhaust repair

    Alum Rock Auto Care Photos

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    Recommended Reviews - Alum Rock Auto Care

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    Reviews With Photos

    Oil leaking after I paid $520 to alum rock but not responsible for it

    I saw a lot of good reviews but wasn't for mine . I went alum rock auto service because of engine oil leaking on Thursday 17 July and dropped off at 5:20 pm . The. I got a call on the next day around 11:30 am from them that I need to change pumps , it's cost $520 something then I said yes and pick d up on the same day around 5:pm on Friday. But Saturday morning , I figured out oil still leaking and then I stopped car for one more day on Sunday ,still leaking then brought back my car to Alum Rock again on Monday at 3 :00pm . Problem started since I left my car on that day. They never call me back about my car what's going on so I have to call all the time to get to know, they said waiting on parts then on Wednesday,I called again they are not sure yet when they will get parts ( they are not sure my car will be ok or not even they change with that new parts) . Then nothing news till I went there on Thursday . They said "parts"will receive by Friday Morning and I might get my car on Friday. They said they will let me know. But, they never called me back . So, I have to call again and finally I took my car on Saturday without getting fixed. So, the reason, they don't want to responsible for the results for changing wrong parts and taking labors fees and just wasted my time by leaving my car at their parking for a week. I suggest you'll to consider not to go there if you are looking for a good services .

    Chris K.

    Alum Rock Auto Care is the staple of San Jose's finest in auto care. My father has gone to these guys since I was a child on Aborn at the old Shell Gas Station. Adam took over then they moved to Alum Rock. Adam and Brian run the joint and do a dang fine job. The prices are unbeatable, the service is unbeatable. Get there early because people will be there at 8AM sharp, they are very popular and busy so get there early. The turn around time is top notch and they use only of the finest products. Adam just did my brakes and used the best of the best German brakes and rotors. They completed the job within a couple of hours. I take all of my cars there, kid's car and anything I can send their way, why? Because they are the best. I highly recommend to all folks in the area. They also just referred me to Reliance Collision and wow, what a referral. Absolutely phenomenal work.

    My car was damaged in an accident. I took it to Alum Rock Auto and they were able to help me have it back om the road and fixed.Thank you

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    8 months ago

    Very pleasant and helpful. Does quick work. 5 stars! Stopped in without appointment done in hour.

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    2 years ago

    trustworthy and reliable. pricing is reasonable. i was actually told what wasn't necessary work when i asked for oil change and tune up

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    5 years ago

    Truthful and reliable! Brian and team will be my new to go place when I need any auto mechanic done.

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    7 years ago

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    Page 1 of 4

    Ask the Community - Alum Rock Auto Care

    Review Highlights - Alum Rock Auto Care

    “Brian is seriously THEE best he was recommended by my sister in law when my bf needed a tow/repair.”

    Mentioned in 40 reviews

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    Stress-Free Auto Care

    Stress-Free Auto Care

    (568 reviews)

    As someone new to the Bay Area, it was difficult to find a trustworthy place to take my car until I…read morecame across Stress-Free Auto Care (Milpitas location). From my very first visit, I felt confident because everything was handled with transparency. There were no "surprise" charges or unnecessary repairs. I truly recommend this shop, especially the Milpitas location, not only for the quality of work but also for the staff who take the time to clearly explain the repairs. A special recognition to Travis (Milpitas), who went above and beyond and made sure at all times that I clearly understood the work being done as well as the costs involved. I genuinely felt confident that my car was in good hands.

    BEWARE -- DO NOT GO HERE!!…read more Horrible customer service, questionable diagnosis, and a very disappointing experience from start to finish. We took our work van to Stress Free Auto Care after finding them on Yelp. They were close to home and, more importantly, veteran-owned. As a company that supports veteran nonprofits, we were excited to support another veteran-owned business--even though their pricing was higher than other shops we considered. Our van had been having issues starting and randomly shutting off. They quickly diagnosed it and sent us an estimate for around $1,200, which we approved. We were told it would be ready by the end of the day and picked it up the following morning. The very next day, the van broke down multiple times on the freeway, nearly causing accidents. This was extremely dangerous and terrifying. We immediately contacted the shop and were told to bring it back. We had to leave the van at a jobsite and figure out how to get it back to San Jose, which created even more stress and disruption to our business. We dropped it off in the morning and heard nothing all day. The next morning, we had to follow up ourselves, only to be told they were still running diagnostics. We were then told there was now another issue that would cost even more to repair. If the original diagnosis was incorrect, I expected the shop to take some responsibility and offer a reasonable solution. Instead, the resolution offered was a "free" diagnostic--which is essentially already credited toward service anyway. There was no real effort to make things right, no empathy for the situation, and no meaningful resolution. We were basically told we could come pick up the van. Business owner to business owner: this is not how you take care of customers. When a customer spends over $1,200 based on your diagnosis and their vehicle breaks down immediately afterward, leaving them with a dangerous, non-operational work vehicle, you should be doing everything possible to make it right. This entire experience has been incredibly STRESSFUL. STRESS FREE AUTO CARE?! Yeah, right. Take your business elsewhere.

    Wheel Works

    Wheel Works

    (166 reviews)

    Alum Rock/East Foothills

    Absolutely laughable…read more I booked a service appointment for a specific time and a specific tire model and brand. I show up at the exact time for the service. The service manager, Sean OUM then informed me the specific tire model that they had booked that specific service appointment for me for, is not available. Of course not. You get baited into a business under a false and unavailable offer and when you show up, they switch and attempt to fleece you. He starts explaining away having lured me into their shop with a nonexistent product that is not with them with a beautiful tale that it is indeed available in the greater region, but not at their store. He then proceeds to switch the offer to a much more expensive alternative. Classic bait and switch fraud. I don't want to work with businesses that have drifted into baking fraud into their routine operation and corporate culture. I told him that they had lied to me by representing a product in the service that was not available. That highly offended him and he told me to leave immediately or he would call the police. I left immediately. No bait and switch for me.

    The only good thing about this location is that the oil changes are slightly cheaper, but that's…read moreit. Any other services, especially engine-related services, are better done elsewhere. I wouldn't even trust the "courtesy inspections" that come with the oil changes. I drive an old vehicle and last year I was quoted a massive $2300 for some critical+non-critical engine work (not engine replacement) and couldn't believe what I was hearing. I price checked with another local shop and that place quoted me only $1450 for that same job. After bringing this up to WW, they offered to cut back on some of the "recommended work" to bring the quote down to $1275. Once again I price checked with the other shop who quoted me only $700 for the exact same job. That's an 82% markup! All WW could do was offer a "generous" $100 discount and some lip service about how they "use only genuine OEM parts". If I wanted to get scammed I would've gone to the dealership. On top of all that, last year following a routine inspection, the WW team "recommended" additional brake work for $800 but their competitor just inspected my car today and said that I wasn't due for any brake work. So it's clear to me that WW is in the business of nickel -and-diming their customers while pretending they're just providing top notch service. Even if their oil changes are a little cheaper here, out of principle I refuse to provide them with any further revenue. They lure you in with the affordable oil changes and then squeeze you with all sorts of "highly recommended" but ultimately unnecessary services. I rarely have bad experiences as a customer but I deeply regret ever having patronized this establishment.

    Quality Tune Up Car Care Center

    Quality Tune Up Car Care Center

    (137 reviews)

    Alum Rock/East Foothills

    I took my car in for a smog check to Quality Tune Up early Saturday morning. When I called the…read morenight before, they said they take in customers on a first come, first served basis. I go there before they opened at 8:30 AM and there were already 3 people ahead of me. When they opened, they were pretty quick in taking care of people in line. Luis was the tech who took my info for my smog check. I shared with him that I had an appointment in an hour. He let me know that the smog check would take 30 minutes. I timed it as my experience with other places I've taken my car for a smog check often went longer than the time they quoted me. True to his word, Luis came up to me in the customer waiting area and said that my car was ready...and there was still 2 minutes to spare on the estimated time he gave me. I appreciate their professionalism and friendliness, and accommodating me given my timeframe. The cost for the smog check was pretty standard and would've cost me less if ai had a coupon. I'll remember that the next time.

    Alfredo did an amazing job vulcanizing my tire. Even though it was my first time interacting with…read morehim, he was very kind and accommodating. I called ahead to explain what I needed help with, and he clearly provided directions to the shop. Once I arrived, we confirmed the service, and I waited on a nearby bench. There was about a 30-minute wait since a few customers were ahead of me, but once he began working on my car, the job was completed in about 20 minutes. His pricing was fair, and the overall experience was smooth and professional. I would definitely recommend coming here for any of your car service needs.

    Alum Rock Auto Care - autorepair - Updated September 2026

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