I had a great experience at Tire Time on Story Road! I came in for a smog check for moms 2010 Toyota Corolla, and the service was outstanding. Jesus was very friendly, professional, and even gave me a great discount. The total came to only $40, which was one of the best prices I found in San Jose. The entire process took about 10 minutes from start to finish. It was quick, easy, and hassle-free. If you're looking for an honest place for a smog check with excellent customer service, I highly recommend Tire Time. Thank you, Jesus, for making the experience so pleasant! I will definitely return for future smog checks and will recommend Tire Time to my family and friends. I will definitely return for future smog checks and will recommend Tire Time to my family and friends. Thank you Jesus! read more

Son ladrones. Por solo poner aire en mis llantas me estaban cobrando 20 dólares They are thieves. For just putting air in my tires they were charging me 20 dollars read more

Came here for a wheel alignment appointment and wasn't disappointed. They had my car done within an hour and were able to get the rear back into specs. Super responsive on yelp quote wise and easy in and out service. Prices are fairly standard for the industry so can't really go wrong since, again, pretty fast service when you're comparing against chain-store mechanics/dealerships(even when taking into account having an appointment) Only bad thing to note would probably be the super small parking lot(probably less than a dozen spots). Almost didn't have parking when I arrived. But as long as it's a weekday should probably be okay. read more

I've been coming here for 3 times now and Mr. Corky Galey has been so wonderful helping me. He's kind and genuinely helpful. They don't try to up sell you ever. The kind of neighborhood place you trust. I come here for new tires, brake, and more. read more

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My go to place for flat tire. They'll quickly patch you right up. Don't be afraid to ask questions because their staff are pretty chill. no appointment. just drop on by and let them know. they fix you up in like 10-15min. read more

Needed 35x12.5R17 BFG mounted and balanced on my new wheels. I called several places and they were not able to do it or would charge me a ridiculous amount for the TPMS. I had 5 wheels needed to be done as soon as possible because I planned on getting my Jeep lifted in a few days. After shopping around they were the most reasonable price I could find. I called at 10 Am and asked them when was the soonest I could get the tires done. I told them I had work at 2 and was closing so I asked if its ok if I was able to pick it up tomorrow. They told me if I can make it within the hour they will have it ready for me before work. Loaded my truck with 5 wheels and tire and got there at 1030. Ended up picking up my wheels and making it to work on time. Great customer service. Fast workers. More importantly not a scratch on my new wheels read more

As I was walking out of PepBoy's after they told me it would be 3-4 hours until they can start working on my car even though I had an appointment scheduled, I saw Tire Time across the street. I called Tire Time and they were able to offer me a 12pm appointment slot. They greeted me as soon as I walked in, got my car up on the rack within 15 minutes, and completed the alignment service within an hour. Since my car is lowered, they made sure to place an extra metal board on the ramp part of the rack to prevent my car from scratching the rack as they drove my car on and off the rack. The gentleman at the desk (I believe his name was Mark) was very honest to me, and told me that my car still has somewhat of a "negative camber" since I only changed the springs and didn't change anything else with my suspension. Also, a customer who was there before me took her car in due to an oil leak. While the mechanics were working on her car, they noticed that she had a nail in one of her tires so they fixed/repaired it free of charge without asking her. Such great service, and quality people!!!!! All-in-all, very friendly service and honest people. Services done during visit: Tire Alignment: $89.95 w/ limited workmanship warranty. read more

I can see why a lot of recent reviews complain about the staff. Here is the good part of my experience : I went there with a flat tire with no spare. Staff took a quick look and recommended replacing the tire instead of fixing it. Tire was very bald. They didn't have a replacement tire so they inflated my flat tire and called a nearby shop to ensure they have a good tire that I can buy at reasonable cost. That worked alright for me. Now the not so good part : the staff was harsh. I work with people a lot. I have seen people who are straight talkers. Straight talkers are often misunderstood as rude. Often people who work in service sector (plumbers, electricians, mechanics etc) don't have a lot of time to be nice. Time is money for them. But in this case, there was no need to be harsh. But the staff was harsh. Like while giving the address of the place where I could pick up a new tire, the staff repeated aggressively "take the phone and start typing" three times in a row. I was like "what the heck!" I am a quick person. There was no need to be like that while actually doing a good deed. The place missed a 5-star review simply because the staff wasn't professional in their behavior. Note to owner: train your staff to be straight, but professional. It's easy to do so. The staff can adjust the attitude significantly and you can get more 5-star reviews. read more

Sadly they had to up their prices and they had a change of front counter staff. Just don't trust them any longer and not worth the price increases. read more

hosts the east foothills evrgreen area. offers SMOG, OIL CHANGE, TUNE UP, A/C SERVICE quick tire work...no hassle...just drive in, holla and done read more

Tire Time - Tires Near Me - San Jose, California

Mark was very helpful and respectful. I had 4 tires mounted,balanced and installed. I brought my own tires. They got the job done in 1.5 hours. I think that was fast. And they checked my brakes as well. As I was waiting in the customer waiting area, there were a lot of repeat customers who came back for more service. I reckon they were "frequent fliers" because they call them by first names. Although whoever backed out my car from the service bay was wearing dirty gloves and left black smudges on my white car driver's door. All in all it was reasonable price for the service, which was lower than the other places that I got a quote from. I think I'm going back for my next service. read more

Tire Time - reception desk - Tires Near Me - San Jose, California

So I came to see if I can get an oil change. I showed up at 400 and they I can not get an oil change because someone was scheduled to come in at 400. So he said if you want to wait and see if they show up. So I did. At 420 he came to me and said that the didn't show up but it would take a long time and they would be able to do it before they close at 430. They are very rude and refused to give me an oil change when nobody else was here. While I was wait and another person showed up with a different issue and quickly jump on it help her fix her problem. Discrimination. I asked to speak to a manager and he walked away. read more

Tire Time - At 415 with no customers still did not want to give an oil change - Tires Near Me - San Jose, California

Came in when it open had an issue with one of the of the tires. Repaired it in 20 mins. Service was good and friendly. I would recommend to schedule an appointment before you go. read more

Tire Time - Tires Near Me - San Jose, California

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Love Tire Time! Super friendly staff, set me up with new tires for a great price. I was in and out fast without any hassle. I'd definitely come back again and would refer friends and family. read more

My go to place for all my car needs. Mark & the staff are the best :) They are super kind to you, the prices are reasonable. If you want to wait, the waiting area is very pleasant and there is a clean nice restroom. If ever I am concerned about anything related to my car, I call Mark! he is awesome. read more

Keep cancel scheduled appoinments, make excuse, promise and repeat. The manager/owner was very rude and unplesant to have business with

Just left the store very unsatisfied with my experience are the gentleman at the front office who claims to be the manager of the store refused to give me service because he says that he cannot communicate with me I asked him to give me to give me The manager he proceeds to claim he is the manager and when I asked to talk to his boss or the owner he refuses I told this gentleman in our conversation that I was on my way to work and I did not have a lot of time to converse eight about cars with him he gets offended tells me I should take my car somewhere else because he cannot communicate with me I asked him why can't we just write my car up and I leave it here and you give me a call and we communicate all of this over the phone was wrong with the car he refuses he talks to me crazy as he could in front of the customers that are there right now refuses to give me his superior and just totally disrespecting me overall I really feel like it was some type of race thing because I'm a young black men. I'm clearly part of Same industry because I have my uniform from the smoke shop I work at on at the time of this conversation with the gentleman I really need whoever is the boss of this gentleman to respond to me. read more

I had a great experience getting new tires for my toyota tacoma. I went to this place to check tire prices. I was surprice with the experience Mark has with tires. He gave me several recommendations and prices. I made an appointment to get my tires for saturday morning. The staff was very polite. While waiting for my tires to be install. A senior stop by to get check a tire with low pressure., Bobby one of the employees, help him. That was nice of them. Great job! read more

Mark and Jason are some of the nicest people you'll ever meet. There so professional and they'll explain everything without any shortcuts. I needed a camber kit for my 2020. Mark made a couple of phone calls and made it happen. Next day delivery and got it done. You need tires and suspensions repairs. Go to tire time!! Highly recommend and I'll definitely come back for future car repairs. read more

Absolute best experience and service!!! The staff was not only knowledgeable and friendly but went above and beyond to help service my car!! They took care of everything and were speedy with the process!! My go to place moving forward!!! Thank you!! read more

Can't say anything but good things about this place. I do a lot of my own mechanical work. I've rebuilt classic cars, done LS swaps, rebuilt suspensions, replaced motors and transmissions, and lots of other miscellaneous stuff. So I feel I like a have a pretty good handle on the amount of actual hours and price of parts. Mark and his crew are spot on and predictable. If it's going to take more hours, there's a reason that makes sense. If I take a project to them, I know it's in good hands. I don't trust very many mechanics but these guys are solid. read more

Great experience! I had an appointment to replace all four of my tires (one was flat) and also for a wheel alignment. Jason had great customer service and assisted me with any questions & concerns I had regarding my tires. Everything was done promptly and in a timely manner. Also a shoutout to Kim who did all the labor work for my car & now I feel safer than ever, driving my car! Thank you both! read more

This repair shop is AWESOME!!!!!!! A friend referred me for my 2016 Yukon XLT. I needed some new tires. Upon inspecting they determined that I should get new brakes and drums. I knew I needed them so I had them do that as well. The price was right in line with other quotes I received but here is where I was blown away!! They told me what was most important to have done first and they took me on the same day! They got me in and out and on my way. Everyone at the shop is great. How they can do that type of grueling work with a smile and still have amazing customer service and interaction is beyond me! I call it "old school service." You know, back in the day when people actually cared about their clients. I have been back to them for any and everything that I need with my cars. You can trust these guys. I drive 25 minutes out of my way to use them when there are 20 mechanics right where I live! Thanks Mark and the Team. You guys have my business for life! read more

Tire Time - The receiving area at Tire Time - Tires Near Me - San Jose, California

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Great costumer service and fast service. Thank you for repairing my tire from a nail puncture.

First let me let you guys know that I been here a few times but never did I incounter the new staff. First off the guy ant the front desk was beyond the worst experience I've ever incounter. When I asked a few details about what might be the problem with my vehicle he said I don't have time for this. Your not going to purchase anything I can see it in your body language when I didn't even make any gestures, definitely he is a addict of some kind. Has a chipped tooth or wrotten. I asked about his manager or supervisor number and said he was the supervisor. I asked and employee and he acted the same way he did. It's the worst experience I've ever had period. Please don't go to this shop it's by far the worst. The guy is new I've never seen him here he looked aggressive and ignorant. There's just no getting no were with this people. Obviously he is an addict and he's not safe nor this shop read more

My husband and I have taken out cars to Tire Time a hand full of times and have had a great experience. Great customer service, reasonable pricing, overall a 5 star experience. I went in by myself for a tire rotation which was free because I previously purchased my tires there. I am going on a road trip and asked him to have the guys take a look and let me know how my tires looks. Ps. I have never seen the guy at the front desk before. It had been about a year or two since I was in there last. After they were done rotating my tires. He said I needed 4 new rotors and my brake pads were worn to 1mm. That the danger zone is 3mm and I was way past that and in the EXTREME danger zone with my brakes and he wouldn't recommend to even drive around town like that. He stressed how dangerous it was. Especially, with my young child. I asked him to quote me and he said about 1200. I said "okay, can you give me an exact quote and breakdown" not only was he hesitant to write me up a legit breakdown he kept repeating himself 1200. After, I asked for the 3rd or 4th time he printed a quote out and it was 1000. As, he was inputting the numbers for the quote he scuffed and shook his head and made a snide comment about how I got my brake inspection for free and they didn't charge me for that. Funny, how on their website it says brake inspections are free. But whatever that's not the complaint here. I got my quote and went home to discuss with my husband. A few days went by and I just ended up buying the parts myself. 4 rotors and brake pads about 350. I called Tire Time and asked the same front desk guy how much would it cost if I already bought the parts how much would they charge for labor, he said 650. I made myself very clear and asked if he was sure that I needed all 4 rotors and he confirmed yes I do. "better be safe than sorry" I decided not to go with Tire Time and ended up having a different mechanic do the work for a fractional of the cost. And guess what! ALL 4 ROTORS WERE SMOOTH AS CAN BE!!!! My brakes pads were NOT 1mm they were worn but not to the breaking point where they needed to be changed anytime soon! There was still plently of life on my pads and I was not in the "danger zone"!!!!!!!!!!!!! I called Tire Time this morning and spoke with the SAME front desk guy. Very calmly told him that there is something wrong here. That I was quoted 1000 for a job that did NOT need to be done. I was told all 4 rotors were BAD and they were in perfect condition. As, I did have new rotors put on a couple years ago I did find it hard to believe that they were all bad. But hey you're supposed to trust a well known establishment right? He kept interrupting me as I was trying to talk and kept asking for my last name over the phone and I said I do not feel comfortable giving me last name to someone that tried to scam me and that I wanted to talk to his supervisor or the owner. HE HUNG UP ON ME. I called several times after and he would not pick up. I called from a different number and he yelled at me saying he is not going to help me and play my little games until I give him my full name and hung up on me again. I am shocked I was almost scammed. The lack of professionalism is sickening. Their website says "mechanics with honesty & integrity" but yet I was scammed and hung up on. Very disappointed because like I said I have had nothing but the BEST experience here in the past and I would of recommended this place to anyone. That ship has sailed. I hope this helps the next person that decides to go there. Get a couple opinions from someone you can trust so you don't get scammed out of 1000 read more

My first visit and I'm very pleased with the service and new tires. Mark provided a lot of information over the phone, as well as three quotes for the tires. The service was fast and easy. Best of all, my steering wheel, which had been rattling every time I took the car on the highway, no longer has a vibration issue after the tune-up. Great job, guys! read more

I tried to get my tire patched this morning and they were very rude. He said he couldn't assist because they already had too many 8 o'clock appointments. I asked if I could leave my car and pick it up later in the day. He told me no. I then asked if he had any other recommendations on local shops and he said no. Horrible experience. Very unhelpful. As someone who grew up down the street from this place, it's disappointing to know we have businesses like this. Will never be going back. read more

I bought tires from Tire Time. I feel I got a really good price and they steered me towards the tires that would be best for my car. I picked up a nail and Mark repaired it for free. Tire Time has me sold. Great prices, service, and they do a great job. Ask for Mark! read more

This was my second visit to Tire Time for a tire repair about 3-4 years apart. Mark was very friendly and courteous. I was in and out in less than half an hour. I will schedule them for an Oil Change in the next few weeks. read more

I was looking at Yelp for a tire shop close to my place and I found this and I'm so happy. Jason is so nice, the transaction was fair and honest and the service was fast and very efficient. Will definitely go back again! read more

I've been to this tire shop countless times for an oil change and a tire rotation/change. I always make an appointment because they do get booked fast! They always do an excellent efficient job! Would recommend! read more

My frist time having my car fixed in here, they charged a decent amount of $29 for conventional oil change with free tire check and rotation, break check and all, PEP use to do this before but now they charge for tire rotation which is a ripped off. You dont have to wait for very long. They will accomodate you right away. The lady that help me was awesome, shes very friendly and helpful. I will for sure come back to this place from now on and definitely recommend this to my friends. Quick, no scams, good price! read more

JR repaired my tires with a nail in it 3 times already, my luck! They actually patch it vs. Put a plug on it which isn't ideal. They seem really genuine and honest. Would be back for the convenience and and service. Sure beats Sears! DO NOT GO TO SEARS! LOL. read more

Great experience overall! It was time to change a couple tires as mine were very bald, Mark gave me an honest price and agreed upon a meet! Unfortunately I was not able to make it but gave me the next day to come in and change them! Almost didnt make that meet as I had gotten 2 flats including the spare. I explained the situation to Mark and completely understood the situation and gave me an open window to come back that same day to change all the tires which I did, brought one flat, changed the spare, came back and replaced the rest. His guys worked like clockwork! Good ethics and got me out in under 40-45 minutes; great company and would reccomend to all family and friends! read more

I searched under "Tire repair in San Jose" and they showed up with 5 Stars, I instantly thought great it means that they wouldn't be as slimy and shady. I also phoned ahead to get a quote for my tire repair so I had a price reference. As soon as I arrived I made sure to explain that I had a nail in my tire that needed to be repaired and I reiterated the price that was quoted and the service guy said "yep, that sounds about right" The service took approximately 20 minutes like they said it would. When they were finished they walked me up to the register and said, "BTW your tire had two nails in it" I immediately clinched and thought here comes the bait and switch and yet to my surprise he quoted me the same price. I happily paid and thanked him and his response was simply, "No problem, that's what we're here for" Honesty goes a long way for me along with an upbeat personality. It shows character and integrity which obviously I was expecting the worst. I'm happy to give these guys a 5 Star Rating and will be easily come back for future business. A lot if shops can learn by these simplistic values as it will build repeat business over and over. Great Job Guys read more

I have been meaning to leave a good review for this place anyways but now it needs done! I first came here for a fix on a flat and they were super quick and nice. Then found out that when they do an oil change they also rotate the tires all for the same price $29.99 on a conventional change. This is the same price I have been playing at jiffy without the rotation so I'm back for my oil change. And now to top it off I have seen that the guys who work here are genuinely kind and go the extra mile. The guy at the front desk just delt nicely with a guy who just kept talking and waistline his time testing his patience. Only to find out the next and last customer before a holiday day off was here wanting to get a flat fixed on a baby stroller. They went across the street ( I'm guessing pep boys) to see if they could fix it and they said no. They couple even had the new tube to go inside. This guy was super nice about it. He took off the tire and helped them out! Even made them feel at ease about their unusual request instead of making it awkward. To rope it off he didn't even charge them!!! You deserve this great review! read more

I'm giving a mixed review to this place because I liked that I was able to trade in some tired I had that I would not fit my vehicle but I did not like that I had an appointment scheduled for 330 to get new tires installed; I walked in the shop at 3:32 because there was traffic & my car was not taken in until 4. Apparently because I was 2mins late they "thought I was going to be a no show" so they gave my spot to someone else. No grace period for appointments? read more

Outstanding service and pricing! I had to get all four tires changed and they were able to help me right away even without an appointment. They had just the tires I needed and even gave me many options. Definitely recommend!! read more

Such sweet guys that work there! Had a nail in my tire so I came in to get it patched. Wish I caught the name of the guys that helped me. Told me it was going to be 20minutes but it only took 10! Thanks guys read more