These guys are really the best. I've been using them every few months for a deep clean. They are always punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them. read more

Please make sure you check the pricing. They seem to change the price whenever they want and they do not clean properly as well. Leaves certain areas untouched. Make sure you check throughly before they go. Not very honest. read more

Requested one time cleaning. They missed a few spots and I expected more for the price. read more

We have a three level house, and the the Alves cleaners do an excellent job with all surfaces on all levels. They clean everything carefully and thoroughly, and handle any special requests very well. We trust them and the quality of their work, and have no reservations about recommending them to anyone who wants excellent cleaning and attentive management from their home office to address scheduling and services. read more

Very happy with the service. Communication- Emerson responded to our request via Yelp very quickly and answered all the questions. He provided a handout over text with the details of the cleaning that would be covered which was very helpful. Very professional. The team was very professional and arrived on time (they actually arrived early and were ready to start right on time). Service - excellent. Previous tenant left the unit in a mess. They didn't even try to clean. Emerson's team came in and did a move out clean. It took them ~4-5 hours for 2 BR 1BTh for 2 people. I was most concerned about the freezer and stove/hood, so I pointed them out to the cleaner. They did a good job with it. They texted 30 mins in advance for me to come back for a walkthrough. Emerson was there to inspect the work himself and walked me through the work his team did. Price - very reasonable. Highly recommend! Note- the cleaners don't speak English well but we had no issue. They work hard and the work shows. I had my kids with me when I meet up with the cleaners In the beginning. Although she doesn't speak English well, she waved to let me know to take my kids out before she spray any cleaning chemicals. I really appreciate that. Great customer service. read more

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I hired Alves cleaning for a move-out/deep clean. In short, the cleaning was sub-standard. Pay attention to the other reviews here that talk about spotty/cleaning and untouched surfaces from Miriam and Raphael, as that's what you'll likely get. Main issues: 1. There was a stain in the bathtub that Miriam and Raphael did not get out. At the end of the cleaning we pointed this out to them. Raphael tried scrubbing it again with some Comet, but after a minute gave up. Miriam told me that the stain was rust and would not come out. I told her we've got similar stains out before, but they refused to try any more. We went down to Lowe's, bought a bottle of rust stain remover spray, and got the stain out in a couple of minutes (see attached photo). You'd think a professional cleaning company would know how to handle things like this. 2. After they left, we discovered all the areas that they missed. They didn't clean the inside of the oven window, they missed a lot of spots dusting, and the floors were just swiffered, not mopped. There were still bits of dirt and sticky residue in parts that would have come out if mopped correctly. Detailed Review 1. Booking - the owner was communicative, responsive, and polite. No issues there. 2. Punctuality - Cleaning crew was on time, arrived during their window, and were friendly. 3. Quality - They argued with us about a stain, and were unable to get it out, which we had to do ourselves later. We didn't discover until after they left all the spots they missed. 4. Price - Price was mid-range with all the other estimates we got. Not the highest or the lowest. Overall, really unsatisfied with the work from this company. I understand if you need more time to complete a job (which looks like is what the owner replies with to other bad reviews). However, I'd rather you tell me it will take more time/money to clean properly, than to do a substandard job and tell me it's clean. read more

Alves Cleaning SF - We got the stain out ourselves after using off the shelf cleaning product from Lowe's - Office Cleaning Near Me

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Everything was great from start to finish: easy booking that accommodated my schedule, clear instructions for what to expect and how to prepare for the cleaning, easy communication with support for any language barriers, and finally Miriam and Rafael were very efficient, thorough, respectful and responsive. Will def hire again! read more

Cleaning is solid, but it's expensive and I found this to be a difficult company to work with. We set up a recurring cleaning for every 3 weeks, and they said we'd get the same cleaning team each time. In the first 3 cleanings we had 3 different teams. They don't speak much English, so it was difficult to explain what we needed done. The team that came most often did clean very well cleaning the place, but some things were always a little sloppy, like how they put sheets on the bed. I found I'd have to go back and redo the sheets. The company lets you book appointments and manage your cleanings online, and then communicates with you over text about each cleaning. They confirm each appointment with you multiple times, but then they still reschedule or cancel at the last minute. They say you don't need to be home for the appointments, but they also ask you to do a walkthrough after each cleaning before the cleaners leave which is inconvenient. Ultimately, I didn't find this to be a good value. The cleaning quality was fine, but you pay a lot for this service and it's just not reliable enough. read more

I am absolutely speechless!!! I contacted them yesterday through Yelp, got back to me right away with a quote, and was able to book an appointment for the very same week. My roommate recently moved out and our apartment has been a mess, so professional help was very much needed. Emerson and his wife Wanessa really worked their magic on the place! They came ready with face masks, supplies, and very much appreciated the shoe covers (*ahem* shoeless household). By the time they were done, the place was literally GLISTENING. It looked like a brand new apartment , and honestly better than when we moved in. Their attention to detail is stunning. Emerson pointed out that our bathroom sink was leaking and causing mold, which explained so much! They even cleaned my fridge, cleaned under the couch cushions, and salvaged my dirty bamboo cutting board that I was on the cusp of throwing out. The whole process took about 2 hours, which was pretty quick given our apartment size. Here are some before & after pics I took that speak for themselves. Would highly recommend to anyone. read more

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In Dec 2023, Alves Cleaning cleaned our 2bd 1ba 1200 sq ft house for $300 including tip and a little extra cleaning time. It took roughly 3h, 20 min. In Dec 2024, Alves Cleaning cleaned the exact same house for nearly *$700*, taking nearly *6 hours* to complete. We added $100 for extra stuff (oven, fridge), so was expecting something around $400 or $450 (given inflation). But somehow the cleaning was far slower and more expensive with no clear explanation given as to why it took so much longer than expected. read more

Its been almost 3 weeks since we booked them due to their perfect reviews. I was amused because they had great reviews so we were excited to hire them for our move-in clean. We were quoted 230-280 for a move in clean on an empty 2br unit which is not that dirty but needs a deep clean because the Landlord did not seem to do a good job in cleaning. 2 cleaners arrived on time but communication was hard because they cant speak English which was okay but we trusted that they knew what to do. After the cleaning, the blinds were dirty, the stove fan was so greasy-not at all touched, the light fixtures were dusty, the dishwasher was never touched and the top of the fridge was so dusty. I showed some to her but she just shook her head saying NO. I think she meant its not included? With what we were finally quoted of 280, we were so dismayed. When it was time for us to pay, we were just offered Venmo which we dont have. I read before that they accept credit cards but that time we had to call the owner just to be able to pay with card it also took a looong time to settle the payment. When they left, thats when we saw that the kitchen was not well cleaned. I sent an email and a message to the owner through Yelp but NO RESPONSE at all. I find it too unprofessional. Now I dont understand why they have perfect reviews. I hope this review will stay on yelp. And no, I dont recommend them, the price we paid is nNOT at all worth it. read more

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Tatiana has been cleaning my apartment monthly for about 6 months now and I couldn't be happier. She is so thorough, even my bathroom cabinet is sparkling. Baseboards, bookshelves, I always come home and she's left something I lost (earrings, credit card, a favorite pen) laid out neatly. If I ever have special requests they are promptly fulfilled. Alves is very communicative, I always get reminders when a cleaning is coming up. The day of, they text me when Tatiana is arriving (I am usually at the office) and when she's finished. The website is easy to use and to schedule/reschedule if need be. read more

We've been using Alves Cleaning on a regular basis for the last year, and they've been fantastic. They use simple and mostly natural cleaners, and our house always feels fresh and clean after they are done. The cleaners are very thorough, professional, and efficient. They are super easy work with to coordinate scheduling. I also love that they are tech friendly and send out Google Calendar invites for each cleaning, accept Venmo payments, etc. Even though they are getting larger now, it still feels like a small business and they put a lot of care in the work they do. I've even seen the owner Emerson come out several times as part of the cleaning crew. I highly recommend this company if you are looking for cleaners for your home! read more

I enjoy the good work done by the tem as they provide biweekly house cleaning. They arrive on time an always do a good job.

Requested Alves cleaning this week for a deep clean in our apartment - 2br/2ba, about 1200 sq feet. Their website is quite nice and I really enjoyed the professionalism in the scheduling interface - and, even though I made a mistake when I set up the appointment, they were able to fix it manually right away without issues. Cleaners arrived 10 minutes into the 2 hour window we were given and went right to work - they were super quiet, inobtrusive, and thorough. Apartment was sparkling when they were done - even one of the bedrooms where we forgot to pick up the clutter beforehand was thoroughly cleaned and organized by the time they left (approx 3 hours for deep clean). They did an amazing job and, even though we intended it to be a one-off event, we've scheduled recurring monthly cleans with Alves now. Yelp and text message communication was on point - not instant, but prompt, and always thoughtful and thorough. read more

Extremely disappointed. They provided me a 2 hour window of when they would arrive. It's now 15 min past the end of that time frame. No one answered when I called. Just now received a text stating "Hello, Kristen. We're running late I'm sorry about that. I'm waiting the team provide an eta. Wanessa from Alves Cleaning". Not cool. My afternoon is wasted waiting for these people. Update: Apparently, they were short staffed and communication got lost. However, the company is offering to reschedule me asap with 50% off. I understand things happen and look forward to hiring them next weekend. read more

Outstanding service, very thorough and made our house sparkle!!! They came and spent over 4 hours making our home spotless! Highly recommend them! read more

Absolutely delighted with the exceptional cleaning service I received. The team went above and beyond, ensuring every corner sparkled. Punctual, thorough, and truly professional. My home has never looked better. Highly recommend! read more

Great, reliable folks that do a thorough job at a reasonable price. Everyone I have dealt with is very professional and takes their work seriously. They want too so a good job, and they want to hear from you if you have any concerns. My team always arrives in time, cleans from top to bottom, and then is gone in a blink of an eye. Everyone is polite and considerate. I am very glad that I found Alves Cleaning. read more

Fantastic experience with Alves cleaning! Booking was seamless, reasonable price, cleaners are punctual and professional, and leave our house feeling amazing every time. Definitely recommend! read more

Great service- on time, efficient, and left the place spotless! I've never seen my apartment in better shape. Well worth it- very responsible, kind, and great at what they do. read more

Alves Cleaning SF - Very clean bathroom - Office Cleaning Near Me

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I have been using the company for 3.5 years. I am very happy with their work. They are reliable, customer oriented, go out of their ways to make sure my requests are fulfilled. I highly recommend them; can't even think of using another company! Thank you, guys! read more

Emerson and Wanessa have been our go-to cleaning service for over 2 years now, and we ABSOLUTELY love them! They have stayed with us through 3 different apartments spread across the SF Bay Area. Their prices are very reasonable, and they are trustworthy people who I feel comfortable having in my home even when I am not there. If there are any specific requests, they are also happy to accommodate (such as appliance cleaning i.e., inside of toaster oven, microwave, etc). To those of you who are debating on whether or not you want to try them out, DO IT! The amount of stress that Emerson and Wanessa take away from our lives is well worth the cost of their services - they have helped improve my mental health by taking one item off my plate. If you can afford it, I would highly recommend working with them! read more

So I had to find someone who was willing to clean up after an epic party at a luxury condo. Emerson was very responsive to my request and showed up early! He has a great demeanor, hard work ethic, and very thorough in his work. He asked all the right questions (what countertops are stone so he can apply the correct cleaning methods). I would absolutely use him again and the first person I would call for cleaning services. read more

Great service and really reliable. Used them when we moved out to clean our old place and they did a great job. Also their rates are very competitive and affordable. Will be using them again read more

Alves cleaning did a job exactly like what you'd expect from their 5-star rating. My apartment is now immaculate -- they eliminated dust and animal hair from every surface in the house, INCLUDING all of the small objects I have lying around. I was genuinely astonished -- my home now looks like a human being lives there. Their price point is also extraordinarily reasonable. I'm looking forward to working with them again. I'm excited to see what my house will look like after I institute some organization and enlist their help. read more

Miriam and Raphael were great! On time, thorough and clean. Wish I had more periodic cleaning by them. Highly recommend to others!

Alves did my move out cleaning and it was great! Their quote was attractive and the online portal very easy to use. There are a lot of individual items to specify on the portal. I found them much more responsive on text vs Yelp messenger and I had timely communication on the day of cleaning. The job was thorough and now my place looks spotless ready for rent. Will definitely recommend these guys read more

Great service! There was some issue with my assigned cleaner but Emerson himself came and did the clean. Much appreciated!

Emerson and team were incredibly responsive, professional, thorough, and great all around. I highly recommend them!

Highly recommend this cleaning service. Very responsive and their services are explained in detail prior to the service. They are always very nice, extremely thorough and our house looks fantastic when they leave. We couldn't be more pleased! read more

Very good service and they were able to accept a same day request. (I booked in handy app first and they cancelled on me last minute, never use handy again) The staff is very responsive and keep track of the cleaning process. The cleaning staff are very friendly and finished on time. Highly recommend Alves cleaning read more

Before hiring Alves cleaning, I called several cleaning services. I originally chose Alves cleaning because they were the most responsive. Some services never got back to me and one service disappeared after I had sent them a message asking scheduling cleaning. Alves cleaning is a husband and wife business. Emerson (the husband) replies right away and very respectful. When Emerson and Vanessa arrived to my place they told me it would take less than two hours cleaning. They kept their promise. Their price was also very reasonable and well-explained in advance. When I came back, everything looked great. I asked them to provide a receipt for their service and they did the same day. I highly recommend Alves cleaning!!! read more

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More to come but they did a very good job for a very fair price and were professional and cordial. Easy to schedule, responsive.

Bottom line: absolutely fabulous. I'd previously hired a different company/crew and was not impressed, I actually had to call them back because they'd left so much dirty. So I did a new search, found Alves cleaning, and they were EXACTLY what I was hoping for. On time, easy to schedule, kind, and most importantly, did an unbelievably good job cleaning my place in such a short amount of time. Honestly, I wish I knew how to clean my house so well, everything was shining. I selfishly don't want to post this review because I want to keep them for myself but they absolutely deserve it, couldn't imagine any way they could be better. read more

Amazing job doing a deep clean in our home in preparation for a family member coming home from the hospital- thorough and spotless! So impressed!! Thank you!! read more

The team does a great job every time. super thorough and very open to taking direction. Highly recommen!

Alves consistently does a good job and I would recommend. The cleaning is thorough and high quality. They show up in the time window. The price is fair for the quality of the service. The team is friendly and is happy to do specific extra tasks. read more

I've been using Alves cleaning regularly since last year and have had a wonderful experience with their service. The communication/scheduling is great and the teams are efficient and thorough in their work. Overall, I couldn't be happier with the service. read more

Emerson and his crew did an amazing job with our move out cleaning! We have a 1 bedroom loft in SoMa with tons of cabinets everywhere. They cleaned them all, inside and out perfectly! I also had scotch tape that was stuck to the refrigerator, from like 10 years of notes and photos, and without damaging the stainless steel, they got them all off. Emerson and the girls were very professional, sweet and thorough. I would definitely recommend them to anyone needing a regular house cleaner or a move out clean. I only wish I had found them when we lived in the city. Thanks Alves Cleaning! read more