Very good care. My husband was in memory care. He had the best care ever. Great room great…read morecaregreat good. Oh

Voted Best of Gilbert! love American Orchards! My father moved into memory care 10 months ago…read more Joyce and her staff really do care about the residents. They have lots of fun activities and delicious food. During the holidays, they have wonderful family meals and celebrations. Also, I feel like I can go to the staff with questions. The other residents are so much fun to be around. They love to play games! I feel like it is one big family. Once a week they take the residents on a field trip. These field trip are especially important to my father. He loves getting out. A big thanks to the activity gals, med techs, aids, housekeeping, chefs, maintenance and the staff.

What an amazing facility and people who run it. I moved my 87 year old father here from Chicago and…read morethis was his third senior/assisted living facility. The quality of amenities, food, and most importantly the level of care and kindness he received has been unmatched. Everyone on the staff is so kind, super accommodating, and great with communication. I could not have found a better place and would highly recommend it to anyone. Your family will be in great hands.

From the owner: Our exclusive senior living programs are designed to empower residents with the freedom of choice,…read moreallowing them to tailor their living experience to suit their individual needs and preferences. We understand that each resident has unique interests and lifestyles, which is why we offer a variety of activities and dining options. Residents can choose how they spend their days, whether it's participating in engaging social events, pursuing hobbies, or enjoying peaceful moments in our beautiful surroundings. By fostering an environment that prioritizes personal autonomy, we create a vibrant Assisted Living community where seniors can thrive independently and with support.

My friend was sent to this facility and every day I saw her or spoke with her, she sounded as…read morethough she was "home". The owner/operator treated her like her own mother which made myself and my friend's family feel very very satisfied that she was being taken care of in the best caring way and also secure. I highly recommend this as a good option like "home".

From the owner: Our business specialize in taking care of the elderly or TBI patients.read more

The staff here makes for quite a horrible experience. I stopped by this so called retirement home…read moreexpecting pleasant vibes and a welcoming staff, instead I got greeted by a lady who acted like I'd broken into Area 51. I didn't even get into the building before I was threatened of trespassing, literally from the parking lot to the front door I couldn't get a single word out before I was swiftly asked to leave. Zero chance I would allow my family to even consider living in a place like this. Not to mention the landscape is extremely unkept and neglected, among other things that are neglected as well.

The overall atmosphere felt disorganized. Staff is not so engaged and it didn't seem like they were…read moreenthusiastic about anything.

Our family entrusted this home with the care of our elderly aunt. Sadly, our experience left us…read moredeeply disappointed. Within a relatively short period of time, we watched her decline much more rapidly than we expected. While we understand that elderly residents can deteriorate quickly, we were left with many unanswered questions about her care and communication during that time. One of our biggest concerns was the lack of communication. We did not feel that our concerns were addressed while she was living there, and after her passing, no one reached out to our family to express condolences or discuss what had happened. The first time anyone contacted us was only after this review was posted. We have concerns about the overall quality of care our aunt received, including how changes in her condition were communicated to us. Although the facility has stated that medications were administered according to physician orders, we continue to have questions about her care and the rapid decline we witnessed. Every family's experience is different, but ours left us feeling unheard, unsupported, and heartbroken. We hope the facility takes family concerns seriously and improves communication with loved ones during such difficult times.

My father entered Evergreen Assisted Living early in 2026. He was treated like family for the last…read morefew months of his life. He loved the care he received daily from Lucy. Owners Emma and Mark were very helpful with any issues that arose and treated with my dad with care and respect. It is nice to have no regrets when deciding to ensure his care to Evergreen.

What can I say. Unless you can walk either alone or with a walker or cane, you should do okay. If u…read moreneed a wheelchair - find another place, probably a nursing home. I'm a caregiver, POA and ex-wife for a vet and ex-husband who has a brain disease. They should never have taken him. Unfortunately, for them, I've also been a CG for 10 years and multiple years in the medical field. Also, my mother was a nurse in a nursing home for 30 years in Chgo where I grew up, so I knew what should be done. Did anyone care? NO! the person n charge of the caregivers, and I say that loosely, had no control over, no respect from them, had no idea how to organize caregivers for the events they had where caregivers were needed. The caregivers didn't know how to make a bed, pick up anything that was on the floor, show any signs of knowledge in dressing him using the affected limb first, show any initiative in trying to make him more comfortable. They put him in bed to have a BM because they had to get to another resident to shower him or her. They placed him on his side where he can't hold himself in that position so he fell back. They forgot to put his aprons on him for meals so he returned with food on his clothes and on the wheelchair which I cleaned. He had food on his shoes. They dressed him in the day before clothes. Did I mention he only could use his right arm and hands. They had to life him using a Sit and Stand which he used in Il at another Sunrise facility which was just as bad. His pillow was missing for a week. I found it on the floor at the head of the bed. How can yu miss a pillow when you're making the bed. Being incontinent, he needed pads on the mattress so it didn't get ruined like the previous mattress in IL. The CG's didn't put the pads that I supplied leaving the mattress exposed to accidents. I had to check the bed every other day when I was there to make sure the pads were on the bed. I made 8 trips to the head caregiver asking her to retrain the CG's. She explained to me that they wouldn't listen to her and she didn't know what to do with them. I suggested she fire them. Also, at Sunrise the Caregivers also work in the kitchen serving the residents. I talked about the importance of hand washing before they leave the residents' rooms. She replied they can wash their hands where they want to. Would you eat food from a waiter that came from a residents room doing whatever, to passing out the food? It gets worse. The two events that they had which included having residents get in line outside didn't work out for wheelchair and walker residents. The caregivers were tod to help the memory care residents. There was no one to assist the assisted living residents so I helped my patient and 2 others to at least have some ice cream. The other event, even the chef didn't know he was suppose to have food ready inside. A caregiver, Tim was called in to help. He said where's Lea (the head person) I thought what good is she, she cant even get the caregivers to do their jobs. She meandered into the dining room and had no idea what to do with a dining room full of residents wanting to eat dinner. Outside, people were eating pulled pork, potato salad, etc while we sat inside wondering if anyone was going to eat. The chef was mad no one advised him to have inside food. I told her in a meeting I had that administration saw these two events as a success, I saw them as disasters. Don't you guys meet months before to plan how to feed everyone. She said she didn't know so many people would come. He was there from Nov. 3, 2025 to May 29, 2026 and now he's in a really good Nursing Home in Mesa, Az. He's a private pay resident so Sunrise cos almost 12,000 which includes the 724.00 a month they charge you to deliver the meds to the rooms from a Tech not a nurse. The Sunrise in IL did not charge for med delivery. Ask questions, educate yourselves on what the job of a caregiver is. They have such little training. At least in a Nursing Home you have CNA's and nurses. Don't be afraid to question care. I have photos but they're on my phone not on the computer, otherwise I'd post them. PS always take pictures of anything that's not right.

Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

I have the honor and privilege of being a volunteer at The Watermark at Morrison Ranch. In my…read moreexperience of visiting several different assisted living facilities in the East Valley, I have found The Watermark to be my very favorite. It is such a beautiful facility, with so many wonderful residents. It truly has a "big happy family" feel to it. Everyone is so friendly and kind to one another. From the staff and servers, to the nurses and directors, they all truly make it a warm and friendly environment for all that live there.

My parents have lived at Watermark at Morrison Ranch (Originally Quail Park) for about 4 years…read more While my mom passed away last year, my dad continues to live at Watermark. Over the last several months, I have noticed an exceptional employee named Haley working in your dining room. Haley has a gift of caring, compassion and patience with every resident that she servers. It is obvious that she loves working with elderly people & it shows. Employees like Haley are rare, and she is an asset to Watermark at Morrison Ranch. John

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

Both my grandparents and my great grandmother have lived here. Great amenities and care.read more