This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

Our A/C stopped cooling. Was making awful sounds outside, no cool air inside. I had 4 other…read morecompanies come by to diagnose the problem and give me quotes. All of them determined there is a huge leak in my evap coil, and I would need to get an entire new system for thousands of dollars. A/C Doctors was the only one to realise there was something else amiss, and to take the time and properly diagnose the issue. Turns out it was a plugged up valve. They fixed the valve for a fraction of the price of the other companies, and now my A/C is running ice cold. If you need help with your A/C but don't know who to call, this is it, this is the company you are looking for. Knowledgeable, communicative, no nonsense service. 4 other companies got it wrong. A/C Doctors got it right.

This is our third scheduled maintenance since we moved to Vero Beach…read more I highly recommend them. Their Service Technicians are always on time, professional and knowledgeable. Today's tech was Zachary. He was superb. It was a pleasure having him in our home doing work. Again I recommend this company for many reasons- another being one of our neighbors had an A/C emergency. I called Air Docs late morning and they were able to get a technician out that day. WOW customer service is their name.

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

We have been a customer of Barker for many years. I am very happy with their service. They service…read moreour AC/Heater which keeps it working efficiently. They also offer prompt service if a problem arises. Their prices are also fair and worth the cost.

My furnace stopped working and Michael Smith came out to trouble shoot and repair my furnace…read more Michael discovered that my pressure valve had failed and needed to be replaced at the cost of $650. Michael said it was unusual for a 5 year old pressure valve to fail, but sometimes part wear out sooner than average. When the new pressure valve arrived Michael installed it, but the furnace would still stay lit. Michael then started an extensive trouble shooting procedures to find the root cause of the what caused the original pressure valve to fail early and what was keeping the new valve from functioning properly. Michael finally found the heater exhaust pipe was clogged up by an old hornet's next in the pipe. Michael then went way above and beyond his normal duties and cleared out the hornet's nest which was quite difficult to do. Clearing out the nest took a lot more time and work then what was required for just installing the new pressure valve. Finally Michael was successful in installing the new pressure valve after cleaning out the furnace exhaust pipe. Thanks to Michael my house is warm again. I can highly recommend Michael for any heating and/or cooling repair and maintenance services. Michael is definitely a 5 star technician.

I heard a lot of good things about Jim Rott HVAC but have not personally used them. This review is…read morein reference to a quote that I received from them. I requested a quote for a mini split for our master bedroom to save money at night. Our home is two-story and the master bedroom is the only occupied room downstairs at night, so a mini split makes perfect sense. I received three quotes, all varying about $500, for different quality units. One quote was the cheapest, but I would not allow that particular unit to be installed due to the mediocre quality. Among top tier units, (Gree & Mitsubishi, 2 of the 3 quotes), there's only a $230 difference, but there is a big efficiency difference between them, so the price difference makes sense. I decided to contact Jim Rott because I did hear good things about this company. They also quoted for a Gree unit, however, they came in more than $1,600 more than the next highest bid ($4111 vs $2500), and the $2,500 unit was a 26.4 seer Mitsubishi. The Gree is a 19.5 seer. The quote for the other identical (same seer & size at least) Gree unit was $2100, so Rott was $2111 more than the same unit, installed, from another company. I looked up the price of that unit and several HVAC supply companies range from $1048 to $1400. IMO, $800 to $1,000 for about 2 hours work seems reasonable for a legitimate HVAC company, however, ~ $2111 is not in my opinion. I already had a dedicated electrical box installed, with disconnect, so everything is ready to go. The istall should not have taken more than 2 hours since the area has very easy access. I'm confident that this company does good work, however in my opinion, this quote is obscene. $1,600 more for a significantly less efficient unit is beyond unacceptable. After explaining all of this, they stated that if I received a cheaper quote, go that route. No problem! I certainly don't need their permission to get a better unit for less money. Good luck Jim Rott with that business model. The absolute lack of concern or care for the price discrepancy was the most disturbing part of this process.

I had some small issues that needed to be fixed. Glad I found these guys, they're great…read more Knowledgeable, courteous, & they cleaned up after. And the price was right! Couldn't ask for more.

Brian was one of several installers I called for service. He responded within minutes of my…read moreinquiry and a date was set to meet. Not only was he punctual but he was actually 5 minutes early. He was able to give me a quote on the spot and followed up several days later regarding our meeting,. The day of the installation he was right on time once again. He did everything as promised at a reasonable price. I would strongly recommend him for your air conditioning needs.

Brian has serviced my A/C unit for many years. One year my beloved neighbor who has since passed…read morewas battling cancer lost her A/C in the heat of summer. I called Brian and explained the situation and he made the time to travel from Ft Pierce to Melbourne to fix her unit and bring her comfort, for that I am forever grateful! Troubleshooting is his passion and his work ethic and workmanship is top notch! If you want something done right the first time he is my choice! Highly recommend!

I had a AC system installed in my home back in Feb'25. June of the same year, had intermittent AC…read moreissues. -Called Style Crest around 27 July. No answer but left voicemail. - July 28th called and talked with someone. Told him where I was located and my issue. I was informed that they have other complaints about the 3rd party installer that installed my system but weren't getting anyone to answer or return their calls. Later found out they were out of business. -July 29th called and talked with Corina. She informed me that she returned previous complaint calls on 10 June(Voicemail). She did notify me that someone would be contacting me to check out the system, which they did and found it to be low in Freon, brand new system. - Oct 26th AC blowing warm air. Called and got voicemail that they are closed. What about the 24/7 opening? Anyway, left my name, number and issue. - Oct 27th around 8:30 am, called and talked to Corina. She looked up my name and info. She told me someone would call me for service repair. No call, so around 1pm called and talked with Corina again to see if she could give me a status. She informed me that J&J would call me. 5 pm and no one has called me. So I called Style Crest and got the office is closed message. - So, I am not having a great experience with Style Crest and my new system isn't a year old.

what a real shit show we spent 12k on our ac unit didn't have it in 24 hours and the box around the…read moreinside unit came apart they re did the box ab it is coming loose wi black mold on it we purchased a ten year pats and a two year installer warranty the system stop working in January 25 we called and left messages no answer finally i got thru and they told me they went out of business in Melbourne fl so they put me thru to Orlando fl and they said we only had a five year parts warranty and a one year on the install warranty they had everything registered wrong finally a guy from some other company showed up to look at it and the breaker inside the box was jut hanging with no screws holding it guy left 2 months went by never heard anything I called and ask them to take their system out and some guy called very smart assed telling me they were still waiting on parts bs the worst experience you will ever have i should have had someone on Facebook market do my ac they would have been cheaper and better warranty than this shit company buyer beware you will get burnt be these clowns I wish I could post pictures so you could really see their craftsmanship