1. AMA - Alberta Motor Association

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Calgary, AB

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AMA - Alberta Motor Association

2.3 (4 reviews)
Open • 9:00 am - 6:00 pm

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TierOne Travel

TierOne Travel

(4 reviews)

I can only speak to Irene Z. She has been our travel person for a number of years and always seems…read moreto find solutions to itinerary issues and also has saved us some $$ over time as well. Latest booking she made was to take in Spring Training 2011 in Florida departing St. Paddy's Day! P:403.509.9342 or irene@tieronetravel.com

This review is about the Victoria (BC) office of Tier One Travel. I have been travelling and…read moreliving around the world for the last nine years and have never - ever - encountered such an unprincipled company. In a nutshell, I wrote and asked how much it would cost to extend my stay in the country I was visiting. Without authorization from me - and without even hearing back from me - the agent went ahead and charged nearly $500 to my visa account. She had obviously saved my account details from the transaction where I paid for the original ticket. I found out my itinerary had been changed when I arrived at Phnom Penh Airport to check in for my flight. I appealed to the manager, Mike Hill, for assistance and a refund. Instead of assistance, I've received a string of excuses - including the time he must devote to caring for his 84-year old mother (I kid you not). I have not even received an apology. He is now insisting that I come into the office for discussion and suspect 'delay and intimidation' is the order of the day for the Victoria Tier One office. If I ever receive a refund, I'll certainly update this review.

AMA - Alberta Motor Association - insurance - Updated July 2026

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