Renewed 2 vehicles and my drivers license. Even though they are often busy they are very efficient…read moreand move folks through pretty quickly. I need a medical with my class 2 and motorcycle and because of age. My Dr. Had neglected to check off the MC part so the clerk called them and got a proper one faxed while I waited. Took very little time and I left satisfied. My experience there is that all the clerks are pretty helpful and knowledgeable.

It doesn't matter how well you drive; you will conveniently "fail" the first road test and get…read morereferred to "good" driving teacher . Creative business strategy and connections on both ends. It's clever. Find another place to take the test if you don't have money to waste.

Warning hours of operation are not what they say, I arrived…read moretoday at 535 after trying to log in to their advertised jump the line on their website,nothing found,so call for instructions no answer,drove to location to sign in - Jump the line service at the location.computer stated not available,so I ask to speak to manager were they refused to fit me in as they were busy and may have to work after 6 pm so they not taking any more customers.I am very dissatisfied with them sending me away at 538 pm when they advertise open until 6.I will never visit here again

Not familiar with current Rules, regulations or Laws. I went…read moreto the registry with my bill of sale, current insurance and inspection certificate. About a month ago the laws concerning out of province inspections changed. An inspection done in BC is now valid in Alberta for 90 days. The person at the counter told me my inspection certificate was not valid. I told her she was wrong and asked her to talk to her manager. Her manager told me it was invalid because it was purchased by my company (which I own). I told him he was wrong and asked for a business card with his name on it. He refused to tell me his full name, so I told him I wanted a photo of him. He told me I could not take his picture and told his staff to call police. I took his photo and left. At no time did I ever raise my voice or use profanity. I went to a different registry and had my vehicle rgistered and plated without any issues. I contacted the police later and found that he did make the police report but the police did not need to talk to me. Canadian law states that anyone in a public place may take anybody's photo without permision. According to Linked-in I was talking to Omar Abou Shaleh, assistant manager.

Although I don't enjoy going to any government institution or government-sanctioned agency because…read moreof the inevitable sometimes unjust added sytemic expenses involved, I really must rate this registry office on its obvious merits. Over a dozen visits to Express have been most trouble-free: their effectiveness in dealing with so many public concerns has proven them to be relatively headache-free. It seems obvious that this place is run by business-minded people, which in contrast to most government-oriented services stands out as special. As well, their multi-cultural staff all are courteous even with complaining customers, and efficiently keep focused on the task at hand while gently commiserating with the disgruntled ones. As well, they have to deal with all kinds of accents and troublesome immigrant concerns like learner's permits, licensing and registrations. Soothing... My last time there was this past week, and when I had to get some docs from my insurer in Edmonton, they made it so easy to receive a needed fax, and then told me I'd not have to grab another number to wait in line again, but just make myself known 15 minutes later. I did so, and in only another few minutes I had everything done. Cool, eh? As I see that some registries are not run as efficiently, perhaps we should help people go to this one rather than elsewhere.

Heads up for anyone booking a drivers' exam, the online portal for drivers' license bookings says…read moreto arrive 30min before the test, with the earliest slot being 9:00, but the registry opens at 9:00. I arrived at 8:30am for my 9:00am slot. The email you get emphasizes the importance of punctuality. By following this direction, I was apparently needlessly early. Staff got there around 8:45, which was fine, but I think either the email or booking system needs to be adjusted--for example, the first slot could be placed at 9:15 or 9:30. This would probably be better for staff too. This created a sense of confusion before the test (wondering if they had received my booking or the test would make me late getting back to work), and also wasted my friend's time who had taken the time to get up early and come with me. I also got hit with an extra charge for using my credit card when renewing my registration on an earlier day. Staff/examiners are overall polite. I've lived in provinces where the registries are not privatized, and have found the service to be more organized with more transparent pricing.

Alberta Registries on Center Street is the best Shop in the City. Well set up for Covid…read moreProtection. I feel safe and the staff are great. Had not seen my drivers license for awhile so a new one was ordered, got plates and Insurance next door. A one stop Auto Shop! Best of all was the pleasing cheery attitude.

convenient location with polite staff who try to mitigate the long lines with their proactive…read morechecking of documents and requests

Fantastic service super polite guy.He even beat me to the house and was brushing the snow of the…read morecar when i got there.He got the job done fast.Very happy with everything.Wish i would remember his name... GUNNAR AND PAM

Alberta Motor Association at Sunridge. I took a drivers test with AMA located at Sunridge Mall…read moreparking lot. Big waste of time and money. The gentleman that tested me mumbled directions at me. I told him I could not understand him and he just mumbled more. Had to parallel park on a snow bank, which you could not even see the curb. When we got back to the AMA building this gentleman told me I failed and left. No paperwork or info about what I did wrong. Weird how I could barely understand what he was saying, but he sure knew how to clearly state that I failed. After talking to AMA threw emails, they finally sent me my information. It was like dealing with government people. Take your money and go away. Robotic, rude and pathetic. Suggest never going there.

Let's get this out of the way: no one comes to these places for fun and the rates always feel…read moreexorbitant. Ok, that being said: this is one of the better ones. The decor is fascinating and that is important when your butt is glued to a chair for the duration. Immediately get a number from the red dispenser on the right. Ideally someone would tell you that when you arrive - but if not - understanding will dawn as numbers are called :P This place is BUSY with a myriad of services, and I did notice them make a visible effort to track 'who's on first'. More importantly, the people I dealt with were knowledgeable and efficient (and kind). Load your phone with a good game before you come, make sure you have all your paperwork, a treasure chest of gold, and a delicious coffee :P

They moved the guy said 2 years ago but all information on the internet and under Beddington…read moreRegistry still shows their old address. Pretty poor service and why is the Province not fining them for not updating their records.

Horrible place to do your road test ,even if you did everything perfectly the instructor gonna fail…read moreu for some stupid shi

iI'm extremely disappointed with how my son's road test was handled. His test was scheduled during…read morean active snowstorm, with poor visibility and slippery road conditions. Any reasonable examiner should expect a cautious, safety-focused approach in that kind of weather. My son chose to drive more slowly than usual because the roads were icy and visibility was reduced -- exactly what responsible drivers are taught to do in winter conditions. Instead of recognizing that he was adjusting his driving to match unsafe weather, the examiner penalized him for going "too slow" and failed him.

Went in today to exchange my out-of-province driver's license for an Alberta one. The staff there…read morewas very professional and efficient; I was in and out in a short amount of time and was very pleased with how it all went. Particularly, I was happy to see that they were actively cleaning and disinfecting as they went about the business and were managing the line up well. With the COVID-19 still going about, it was clear that they were taking things seriously while still ensuring a good customer experience.

Parking 5/5 in a strip mall with lots of parking. They are next to Starbucks so parking right out…read morefront can be busy but a little further out Thea plenty of parking. Service 5/5 the staff there are friendly. They are knowledgable and they are quick so you are in and out in no time! I come to this location to renew my license and registration and even my family comes here. It's nice to go to a place and receive friendly service. And the fact that there's not 50 cranky ppl waiting for their turn. I usually leave registries angry and frustrated because I have to wait so long, but ever since I've been coming to this registry I've never left angry! I recommend this place if you want to be in and out!

I don't think they know what they are doing. I was there to renew my registration for couple of…read morevehicles under my name, and the lady, they called her the manager, made up an issue with the car insurance has only my initial on the first name and not my full first name which is an issue that I haven't had in the last 10 years since I had this insurance and not as well when I recently renewed by car registration an another registery close to my place

Took a road test today, you would imagine a soft spoken person to be understanding and patient. No,…read morethat's far too much to ask for. He spoke way too quietly to hear and gave directions both too early and too late. Despite that, I was able to follow them for the most part. Please reevaluate him because he told me to cut a pedestrian despite there being a stop sign and them having the right of way. He's old and bitter and should not be working in that position. He was only there to get my money and had the audacity to say see you next time like he didn't just fail me. No manners whatsoever, harsh criticism that makes you feel insignificant, and an attitude that rivals a toddler. When he entered before my exam he came in alone because he failed the person before me. If you are going to take the road test don't go here. Two of my brothers came here to test and both got failed, mind you they both now have full licenses and have had no accidents. We thought the same guy might've already retired but he's still taking people's money. On a final note he spoke horrid English. He struggled to tell me what went wrong and his grammar was subpar. I'd expect better eloquence from someone in a position with such authority.