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AltaFacts Search & Registry

3.7 (3 reviews)
Closed 9:00 am - 5:00 pm

Services - AltaFacts Search & Registry

Registration services

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12 years ago

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Delia C.

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7 years ago

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Riverbend Registries - Hours - Photo taken Sept 2014

Riverbend Registries

(16 reviews)

I have used their services for years. They completed the required work well and the staff is very…read morepolite. They could muster a bit more efficiency and get things done a little quicker. I find it best to call a head and find out how busy they are. When my son started driving they treated him with respect for which I am appreciative.

AWFUL PLACE FOR ROAD TESTS!!!!…read more they just want your money! They claim you did things that you obviously and for sure did NOT do, will find any excuse to fail you. I most definitely stopped at the stop sign cause I specifically remember thinking to myself "count to three when you stop moving." But the guy claimed I did a rolling stop and put it down as a automatic fail! The ladies working at the counter were very sweet which is a bonus But at the end of my test as we sat in my car parked going over things and corrections, he began to yell and scream at me over things I did not do! A full grown man yelling at a minor... very unprofessional. but the cherry on top was that at the end he said "come in tomorrow for another test because you are a good driver." excuse me? If I was a good driver and fully capable of driving correctly then why did you fail me? and if I was a good driver why would you yell at me over a stop sign that I most definitely obeyed? COMPLETE CASH GRAB!!   (if you are stuck on going to this one emphasize that it is your second  or even third time, regardless of if it was or not, maybe that way they wont try to scam you as much.)

East Calgary Registry - We have build a partition to prevent transmission of virus during vision test and photo taking.

East Calgary Registry

(22 reviews)

Warning hours of operation are not what they say, I arrived…read moretoday at 535 after trying to log in to their advertised jump the line on their website,nothing found,so call for instructions no answer,drove to location to sign in - Jump the line service at the location.computer stated not available,so I ask to speak to manager were they refused to fit me in as they were busy and may have to work after 6 pm so they not taking any more customers.I am very dissatisfied with them sending me away at 538 pm when they advertise open until 6.I will never visit here again

Not familiar with current Rules, regulations or Laws. I went…read moreto the registry with my bill of sale, current insurance and inspection certificate. About a month ago the laws concerning out of province inspections changed. An inspection done in BC is now valid in Alberta for 90 days. The person at the counter told me my inspection certificate was not valid. I told her she was wrong and asked her to talk to her manager. Her manager told me it was invalid because it was purchased by my company (which I own). I told him he was wrong and asked for a business card with his name on it. He refused to tell me his full name, so I told him I wanted a photo of him. He told me I could not take his picture and told his staff to call police. I took his photo and left. At no time did I ever raise my voice or use profanity. I went to a different registry and had my vehicle rgistered and plated without any issues. I contacted the police later and found that he did make the police report but the police did not need to talk to me. Canadian law states that anyone in a public place may take anybody's photo without permision. According to Linked-in I was talking to Omar Abou Shaleh, assistant manager.

Registry Express - Take a number

Registry Express

(18 reviews)

Heads up for anyone booking a drivers' exam, the online portal for drivers' license bookings says…read moreto arrive 30min before the test, with the earliest slot being 9:00, but the registry opens at 9:00. I arrived at 8:30am for my 9:00am slot. The email you get emphasizes the importance of punctuality. By following this direction, I was apparently needlessly early. Staff got there around 8:45, which was fine, but I think either the email or booking system needs to be adjusted--for example, the first slot could be placed at 9:15 or 9:30. This would probably be better for staff too. This created a sense of confusion before the test (wondering if they had received my booking or the test would make me late getting back to work), and also wasted my friend's time who had taken the time to get up early and come with me. I also got hit with an extra charge for using my credit card when renewing my registration on an earlier day. Staff/examiners are overall polite. I've lived in provinces where the registries are not privatized, and have found the service to be more organized with more transparent pricing.

I went to the North hills registry in NW Calgary. They were so cooporative and knowledgeable. A…read morecounter clerk there (Hable) told me that I only need a "basic" road test to get my driver's license back. I got the test right away with the examiner Ken (who was also kind and knowledgeable) and got my license quickly back. Furthermore, Hable helped me to get 140$ back from the UNLIMITED REGISTERY in northeast Calgary because they didn't know the law and charged me more and put me on a wrong road test (they put me on an advanced road test! and charged me 147$!!!). thank you Hable Thank you Ken

The Registry Depot

The Registry Depot

(16 reviews)

I don't think they know what they are doing. I was there to renew my registration for couple of…read morevehicles under my name, and the lady, they called her the manager, made up an issue with the car insurance has only my initial on the first name and not my full first name which is an issue that I haven't had in the last 10 years since I had this insurance and not as well when I recently renewed by car registration an another registery close to my place

Took a road test today, you would imagine a soft spoken person to be understanding and patient. No,…read morethat's far too much to ask for. He spoke way too quietly to hear and gave directions both too early and too late. Despite that, I was able to follow them for the most part. Please reevaluate him because he told me to cut a pedestrian despite there being a stop sign and them having the right of way. He's old and bitter and should not be working in that position. He was only there to get my money and had the audacity to say see you next time like he didn't just fail me. No manners whatsoever, harsh criticism that makes you feel insignificant, and an attitude that rivals a toddler. When he entered before my exam he came in alone because he failed the person before me. If you are going to take the road test don't go here. Two of my brothers came here to test and both got failed, mind you they both now have full licenses and have had no accidents. We thought the same guy might've already retired but he's still taking people's money. On a final note he spoke horrid English. He struggled to tell me what went wrong and his grammar was subpar. I'd expect better eloquence from someone in a position with such authority.

AltaFacts Search & Registry - registrationservices - Updated June 2026

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