Ashleigh is incredible!!!I hadn't had a haircut in 5 years and decided to go short. I am so happy…read more I love this place

Everyone was very nice and professional. The gentleman that checked him in was very nice even asked…read moreme if I wanted anything to drink while I waited. My son wanted a touch of pink in the front of his hair . He needed a cut as well. Sarah was great! My son is biracial so his hair is a little more complex and needs are different. As you see he has tight coils, curly ,wavy type of hair that goes every direction. He also has ADHD so he is constantly moving. Sarah was able to work around that and still get the job done. He's in love the end result

Kelly, thank you so much for squeezing me in for a cut and color just before my trip! Knowing my…read moregray was hidden gave me more confidence and a better travel experience! Despite my aversion to photos, it's the only way to show others how talented you are! I am so grateful Groupon led me to you some 15 years ago and how hard you work to help me hide some of those years!

They have massage rooms in the back half of the hair salon, staffed by massage therapist Theresa. I…read morefound out about this place via Groupon. The massage was wonderful and very relaxing, and I would 100% come back for another massage! Theresa was very professional and great at applying and adjusting pressure. She does not try to sell you any memberships or subscriptions; in fact, I was the one to ask her for more details. She has very reasonable prices -- probably the best deal out of all the places I've tried around Durham. The downside of this location is that it is attached to a hair salon, so I could hear a bit of the conversations going on outside. It didn't bother me too much as I wasn't trying to drift off to sleep, but I could see how it may bother others since the noise level is definitely higher than other spa/massage locations.

This place is a hidden gem. My daughter (3) and I both get our hair done here. I love that they…read moremake it super easy to book and reschedule appointments AND they are super gentle with her hair. We manage wash day with no tears! Everyone is super friendly and the salon is very pleasant.

Every hairdresser knows that a woman's hair is her crown and the task of taking care of a woman's…read morecrown should not be taken lightly. My daughter made an appoint with Helene, an African American hair dresser, for a trim, blowout and flat iron. What my daughter walked away with was 4 inches of hair gone and very disappointed with Helene who asked no questions prior to snipping away at my daughter's hair nor any follow through from the owner, Santos, except to say that Jenny would fix it. How do you fix 4 inches of lost hair. My daughter still has not received a response back from the owner nor Jenny who is said to fix this situation. Yes, my daughter's hair will grow back over a long period of time; however, the hairdresser should never have cut her hair without communicating what she was going to do. My daughter requested a trim. This is very disappointing. I will no longer visit this establishment. One bad apple is all it takes. I am not detouring you from visiting this establishment, I am suggesting that you ask questions every step in the process from how much you are actually going to charge me to what do you consider a trim and I want you to show me what you plan to trim. I hope this review saves another woman's crown from vanishing without thought from Helene or any other hairdresser.

Got the Cut and Blowdry with Level 1 and had Fernanda as my hairstylist! Overall, really great…read moreexperience. Fernanda took a look at my inspo pics, made suggestions, and did a wonderful job with my haircut. They also have a lot of products for purchase. There's a good amount of parking, which is nice. 10/10 would recommend!

I'm leaving a mixed review because while the haircuts were fantastic and I absolutely loved both…read morethe stylists, the administrative side of this salon was a complete headache. I specifically called to book the March Special, even clarifying this with the receptionist on the phone. Despite that, they booked me for regular haircuts and blow-dry instead. The issues only grew from there: * Pricing Discrepancy: The math on my initial $139 invoice didn't add up ($62 + $67 = $129). * Credit Card Error: The computer system showed one price when I paid, but my credit card was actually charged a different, higher amount. * Retrofitting the Math: When I pointed out the $139 total didn't match the $129 in services, I was sent a new invoice that suddenly included tax to justify the original $139. It felt like they were reverse-engineering the total by adding tax after the fact to make the numbers 'work.' I have never had tax added like that on any hair services. The salon offered to honor the special on a future visit, but since I'm from out of town, that doesn't help resolve the current overcharge. It's a shame because the talent in the chair is top-tier, but the lack of transparency and handling of the mishap were very disappointing. If you go for the great stylists, double-check your booking and your bank statement!"

Sending a great big shout out to Marlena Roseboro and Flash & Flare Team. I just relocated her from…read morethe DMV and was looking for the right place to get the hair care and the look I needed. I was greeted by Scheneer, who as was calming, delightful and had impeccable customer service. Marlena is a gifted stylists, hair healthcare teacher, extremely personable and a consummate professional. You'll be in good hands and I'll be back in a few weeks. Thank you ladies for a wonderful warm experience.

I've been coming to this salon for years and have always been a loyal customer. Unfortunately, my…read morerecent experience was really disappointing. My appointment was marked as a "no-show" because they said it was scheduled 45 minutes earlier than when I arrived. However, I showed the receptionist my confirmation email that clearly listed my appointment time as the time I arrived. She said she didn't know why I received that, but they could take me as a walk-in -- only if I paid full price, meaning my deposit wouldn't count. It's frustrating because if the stylist was available to take me, and I had proof of the appointment time I was given, it feels unfair to lose my deposit over what was clearly a mix-up. I've waited over 30 minutes past my appointment time here before without ever complaining because I understand things happen. But apparently, that same courtesy doesn't go both ways. After years of loyalty and even referring family, I will not be returning.

I loved my haircut and highlights by Kiley! I have never had highlights before and she transformed…read moremy hair. Kiley is very meticulous, took her time with the highlights and made sure all was perfect before cutting and doing the blowout. I love Aveda in general and all of their products so it was such a treat to go to a real Aveda salon and be pampered. The staff is extremely friendly and make you feel very welcome and taken care of. Located in Fenton, this is a great location and I would come here again in a heartbeat.

Requested a balayage appointment to get lighter blond mixed in my older balayage. I showed the…read morepictures to Jamie, who did a great placement. When toning she said it would lighten with shampooing, but it was darker then what I came in with. She had changed my appointment to a different appointment type because she said it wasn't as intensive as a true balayage, which I thought was nice because it was less expensive but I didn't ask and it wasn't a balayage or the colors I showed. I asked to come back in after trying head and shoulders, which they recommended to use to speed up the lightening, and Meredith was awesome to fit me in to see if it would lighten. It did a bit but is still darker. She also seemed surprised of the colors based on the pic I showed her too. Very nice and professional but not worth it when you'll need to redo it somewhere else.

I can't recommend this place highly enough!…read more Due to wrist surgery, I was unable to thoroughly shampoo my hair and scalp and in desperation asked Lotus Salon and Spa for just a shampoo. I'm an old swimmer and jock and don't mind walking around with wet hair, especially as built-in cooling in the heat lately, lol, plus I'm retired and no longer have to be camera-ready -- hooray! And wow, what a GREAT shampoo! Absolutely amazing, just like my mother would do for her girls when we were growing up. A lovely scalp massage was part of it, and really thorough cleaning and conditioning. Point one, I can't believe it only cost $20. And point two, I'm sure my mother was looking down from heaven, so pleased that her tomboy daughter was finally taking care of herself like the lady she always hoped I would be, herself having gone to the "beauty parlor" once a week for a wash and set. Sorry, mom, I'll be back to my basic self-care routines again soon, but this time, thanks to Lotus Salon and Spa, I'll kinda miss being a well-tended lady for a while.

This is an amazing place with personalized care. The owner remembers you and makes you feel…read morewelcomed and cared for. I needed a makeover after finishing my nursing exam. The prices for service are very good compared to many other places I have been to in 8 yrs in NC. I finally feel I found my place. They give you the time to have good care, so a little wait doesn't mean anything when you feel amazing even weeks later. I am obsessed with the products they use as they work well on my acne prone combination skin. The waxing is somehow less painful. This place is a must on your list of self care.

I can't say enough great things about my hairdresser, Sher! She consistently does an amazing job…read morewith both my cut and color. She takes the time to listen, offers great suggestions, and somehow always gets it exactly right. My hair looks healthier, the color is beautiful and natural, and the cut is easy to manage even weeks later. If you're looking for someone who is talented, detail-oriented, and truly cares about her clients, I highly recommend her.

A picture is worth a thousand words, so I attached several (excuse the setting.. it's the only…read moreplace in my tiny apartment with a mirror and decent lighting!). I went to Sher earlier this summer bored of my hair and looking to add some color, along with getting a much-needed mid-pandemic cut. Sher is an amazing colorist and really takes the extra time to make sure your color and your cut are what you want and what works for you. We tried several different shades in demis until I finally settled on the one I wanted and went permanent. I also wanted a lot of weight off of my hair, so she gave me an undercut that blended right into my hair! If you want a great hairstylist that cares, set up an appointment with Sher. The cost is well worth it for the service, and she'll show you your hair's true potential. Her Instagram: https://www.instagram.com/shersegalhair/?hl=en Just an fyi, she does not do men's hair.