Great service all around!! The owner came out and gave us a quote that matched the service. The…read morecrew they sent out were very courteous and did everything we asked. We will be using this group again!

In response to Michael's comment, the other cleaning service, The Cleaning Authority, did a deep…read moreclean as well. It took them half the time and half the cost, and they did a better job. Of course I was being nice when I told Michael I was happy with the clean. It was fine. Not outstanding. But satisfactory. I even told his wife the things they missed. And they were never addressed. Which is fine. I am pretty laid back person until you accuse me of being a liar and threaten me. A service was provided for me and I am required to pay for that service. Which I did. And the first check I sent to Regal Maids was cashed. I even tried to schedule another clean after first hearing from Michael's wife that my check hadn't been received. I was going to continue to use their service. I never had the intention of not paying for the service I received. I sent them a check. The check was cashed. But not by them? Even if it was mailed to them? Ok, who was it cashed by? Can you wait to let my bank do an investigation to see? No. They would not wait they asked for another check. I could not get to my bank in time, so they threatened to put a lien on my house. So I went and paid in cash and had to cancel the second check my bank was sending them. So my experience was terrible. Especially since I found a company that did a better deep clean for half the price and in half the amount of time. I read the reviews on yelp before I used Regal Maids service. All of them were fantastic. However, my experience was not. Which is why I wrote a review. If other people disagree, they are more than allowed to. People form their own opinions about everything. And like Michael said "The reviews can speak for themselves." However, my experience was terrible and I found a different cleaning company who did a better job in half the amount of time and for half the price. I think people should know that, which is the only reason I wrote a review.

These ladies have been cleaning my house for almost 2 years and always leave it looking and…read moresmelling great. They arrive on time and will do a good cleaning and any extra cleaning I request. Good prices and weekly,biweekly or monthly cleaning. Respectful and trustworthy

**********THESE ARE SCREEN SHOTS OF ALL CONVERSATIONS AND EXPECTATIONS OF ALL WORK TO BE DONE…read moreBEFORE SERVICES STARTED. I SEE THE "REPLY" SHE LEFT AND AS YOU CAN SEE IT IS ALL LIES.... SHE LIED ABOUT ALL OF IT INCLUDING THE TIMES SHE STARTED.... I HAVE CAMERAS ALL IN THE HOUSE AND ALSO OUTSIDE MY PROPERTY THAT ALSO REFLECT THE FACT SHE HAD A WORKER IN MY HOME THAT SHE SHOULD NOT HAVE. I CAN BACK UP EVERY CLAIM I HAVE MADE AND I AM NOW IN THE PROCESS OF TAKING HER TO COURT WITH ALL OF MY PROOF. IF YOU FEEL THE NEED TO LIE PLEASE MAKE SURE THE OTHER PARTY CANT BACK UP A STATEMENT!!!! YOU ARE A VERY DISHONEST PERSON AND YOU SHOULD BE ASHAMED. I really did not want to leave this review as the owner seemed very nice and friendly. However, the cleaning job that I received was less than stellar. I reached out to her the next day after I had time to go back and fully inspect my home. I reached out to her two different ways via messenger and also iPhone message along with pictures of the work that was not done in my home. She has seen both messages and has simply chosen to not respond back or to make it right. I paid a good amount of money to have my 2100 square-foot house cleaned from top to bottom for a deep clean. According to her Cleaning policy, and what all it entails for a deep clean, I would say the majority of my downstairs was missed in those areas. Tables were not dusted nor baseboards that could have easily been accessible to move that she clearly stated would be. I didn't just pay for a regular cleaning. I paid for a ceiling to floor deep clean. When I came home, all of the lights were on and aesthetically, It looked good at the time, but when going back and looking at certain portions of the house, I noticed baseboards were not touched nor windows washed. This is what led me to do a more thorough investigation of the house. If she just would have reached out to me to try to make it right I wouldn't be leaving this review right now. My suggestion for any of her future clientele, please make sure you are going around your house and thoroughly inspecting it from top to bottom. I definitely would not recommend her to any of my friends looking for a cleaning service.

Once again Admira did a fantastic job! Great price, fit me into her schedule and came exactly like…read moreshe said she would! Very Happy!!!

I have a small space - 840 square feet apartment…read more Communication: communication started out great - called as soon as I requested a quote for a Deep Clean. Told me they could show up next day around 9am, okay great I will take it. 9:53 am - text them to make sure no issues at gate entrance. Company responds with, we'll be there at 11am. 10:52 am - text them again. Receive text they will arrive in 55 minutes. They arrive at 12:15 - 3.25 hours after agreed upon time. None of this was okay - I directly told the person when setting up this appointment I was making it work with my schedule by them arriving at 9am, 10 at the latest. I did not need next day cleaning but went with it since she was so adament about it. They did not communicate arrival times and I received updated arrival times only as responses to my texted inquiries. Arrival of cleaners: Male and female cleaners arrive, seem very very friendly. I walk them around space, ask them if they need me to move anything for them, and leave so I am not in the way. Cleaning completed: They text me 1.5 hours later to say they are almost finished. I arrive home and they say they are sorry but they broke one of my wine glasses. This was upsetting as wine glasses were a gift from my deceased mom. They offered to pay for replacement. While that was the right thing for them to do, it cannot be replaced. Scanning apartment before they left: cleaning looked okay. Within a couple days after the cleaning: appeared they did not move couches/ottoman to sweep/mop underneath. Large pieces of glass, from broken wine glass, were under furniture. Along with leaves, dust, etc. Top of fridge was covered in dust. The dining room, used as a home office, furniture was dusted but was never moved to clean walls and floors. This was my first time using a cleaning service and I am so disappointed by the experience.

My review is 5 stars + On time and discussed cost prior and went to work as a team. House needed a…read morelift more than I thought. So clean!!!!!! I am going to be moving, and they are going to do an estimate on lawn & will definitely call again for a clean after the move in May. Laureen C, Longview Wa.

We had new floors put down and dust was everywhere. Victoria Crosswhite who is the owner of the…read morecompany and the other girls did a professional, efficient and thorough job cleaning from the ceilings to the floors and everything in between For a very reasonable price. Everything looks sparkling! I would recommend her company very highly.

My first experience with a cleaning service and it's been very good. Victoria and her staff area…read moregreat and their prices are reasonable. They are super flexible and great at communication. I've been very happy in the month I've been using them.

I used this company for the first time and I'm so pleased! Andre went over & above within the…read morecleaning itself and Neil was wonderful with helping me schedule my appointment. Definitely a 5-star experience!

Booking process was smooth. The reps are in touch on text messages constantly. The cleaning person…read morewas professional and did the job well. They seemed to have use harmless cleaning liquids because we did not get any pungent chemicals smell after. They can improve on going over what was all cleaned with the customer.

I do not recommend this company at all. They are far from professional, and for $300, I received…read moreutterly subpar results.

There is so much more, but I cannot post it all. I may do a part two. I do not feel this company…read moreshould be on yelp. I feel they are a scam. I accidentally used them instead of the previous provider who did excellent work. They pressured me into giving them $150 after leaving my home. In fact, I have now realized it was a scam. I was not home to inspect the cleaning but once I returned, I notified the owner immediately. She stated she received my videos. Kristy said she received my photos of my house, and it indeed was not cleaned. However she continued to text and call me for $150 to pay her girls. She stated she would take care of it the day after Thanksgiving and I have not heard from her. I had been gone for seven weeks on deployment and truly hoped My home would be clean for the holidays. I am more than disappointed and shocked that a business owner will not hold herself accountable and pay for her own employees incompetencies. I was not going to post this because I'm a business owner also, but because of her unprofessionalism and follow up, I feel the need to advise others using the yelp app that this company is not reputable. I am almost so sure this is a scam. I asked my husband if I should file a police report? I feel as though my home was cased and not cleaned. They also used chemicals after I specifically asked them not to due to my son's allergy and asthma. The pictures do not do justice.

Was surprised to see the negative comments. This is the third time we've used Maid Right for a…read more"deep cleaning" after a house was vacant for some time. We called a few weeks ahead of time to make the appointment. This last time, we called on a Saturday, had to leave a message. The first thing on the following Monday, we received a call back verifying the appointment. On the day of the appointment, two ladies arrived with all the cleaning equipment (on time). We asked them to be aware of many dusty areas along with cobwebs (the house had been vacant for awhile). We were/are very pleased with the level of cleaning they did. We have a small dog(special needs) in the house and that proved no problems to the ladies. So, our experience has been very,very good.

Warning Will Robinson ! Danger. Danger…read more Beware the slick used car salesman TJ Never returns calls promises the Moon Delivers a grain of sand Difficult to figure out just who is in charge Very disfunctional group Took them twice as long to do initial clean due to training a new employee who I paid for her to be trained Three and a half hours when it can actually be cleaned properly on less than two Unethical trick having customers pay to train your new employees The whole colored rag trick is just that. Smoke and mirrors Mirrors pictures streaked we had to reclean or be embarrassed Basics like cleaning behind the doors Their deep clean is a joke barely cleans the dirt under fingernails Beware the office personnel who demand payment when the job was not completed properly /total lack of class and integrity Basic customer no service ! Buy some windex and swifter and clean yourself Cheaper and less stress by of being misled by the "used car salesman ",incompetent office staff , Not trained employees. Very disfunctional organization! Won't last long in competitive marketplace. Finally watch out for them at the home shows! Coupons are not honored !