Thomas Plumbing & Heating

(212 reviews)

Shane is careful, thorough, and gets the job done. Very impressed! I also appreciated his…read moregenerously given advice on taking care of my home's plumbing. 100% recommend.

Shane is reliable and takes care of us in Th community. He knows how to solve any problem and has…read morea great little sidekick who helps him out. You won't go wrong!!

Clove Plumbing

(132 reviews)

Juan called me in under 60 seconds after submitting my yelp request and showed up at my house under…read more60 minutes later. INCREDIBLE responsiveness and speed. He quickly diagnosed my issue and explained everything thoroughly. While I was shocked by the price tag to snake the sink/drain line ($520), Juan's promptness, thorough work and explanation and overall professional service made it well worth it. I later validated with a plumber friend that emergency plumbing work is just expensive, so the $520 doesn't sound too outrageous. Overall - highly recommend calling Juan / Clove for any plumbing needs.

I'm pretty unhappy with how Clove handled my situation. Long story short - we had a leak from our…read moreshower, clove rep came to fix it, then after mold remediation was already done we saw that it was still leaking, clove rep came back to fix it again, then I saw that where the leak was repaired again there were complete gaps between the shower wall and wall itself (as pictured) so water would have come spilling into the walls, then they came back to fix again. The part though that really bothers me is that, after all this, they also took my baseboard from the wall. No idea what they did with it. I called asking where it was and they never called me back. I'm now having to spend more money to get a custom baseboard created to match the rest of the room. I don't enjoy not supporting local businesses, but the fact that I'm now having to spend more money because of the baseboard being taken instead of this being compensated for is the reason I'm posting this. Not okay and won't use again.

A Fedair

(86 reviews)

It is a great pleasure for me to have Alex to fix my furnace…read more His response is fast. His service is high quality and he will explain all the details for you to help you to make the right choice. Also he will let you know the possible upgrade you may need based on the info of your area. Finally, he charge you a very reasonable price for his service. I will definitely call him again if I have any AC/furnace issue.

We had them replace our two aging gas furnaces with heat pumps…read more They came and evaluated our current system and discussed our goals. Then they provided two options with no pressure on which to choose, but explanations of each. We chose the one we preferred, and we scheduled the installation, which was only a couple weeks later. Their work was done very professionally, including adding needed circuits and pipes. Their problem solving skills were admirable and everything was done in two days. They routed the lines to the heat exchangers through the crawlspace, so none of it is visible; neatly done. All of the guys were great to work with and complete professional. Highly recommended.

Dialed in Plumbing

5.0

(32 reviews)

Every once in a while you come across a contractor who does exactly what they promise. They show up…read morewhen they say they will, do the work efficiently, demonstrate real skill and experience, and leave you feeling like you made the right choice. That's exactly what Dialed In Plumbing did for us. A few weeks before the installation, Brian Dial came out to inspect our aging water heater and answer my many questions about switching to a tankless system. After comparing the costs and weighing the pros and cons, we decided to replace our old A.O. Smith gas water heater with a higher-quality Bradford White model instead. I did a lot of research beforehand and contacted several plumbing companies for estimates. Some wanted to charge $200 just to come look at the existing installation before providing a quote. Brian came out at no charge, patiently explained all of our options, and sent a detailed electronic quote that was easy to review. (Yes, I even copied it into ChatGPT to make sure everything looked reasonable!) Installation day was just as impressive. The crew arrived around 9:30 a.m. and had everything completed shortly after 1:00 p.m. The installation wasn't simply a swap. They corrected several things that had apparently been overlooked when our home was built, including: * Properly grounding the water pipes. * Replacing plastic piping near the water heater with copper. * Securing the expansion tank to the wall with proper straps. * Installing spacers behind the water heater to provide the proper clearance from the wall. These weren't items I specifically asked for, but they reflected their attention to detail and commitment to doing the job correctly. What really stood out, though, was the people. Brian and his team were friendly, professional, and genuinely enjoyable to talk with. They answered my questions, shared their knowledge, and taught me a few things along the way. It's refreshing to work with people who clearly take pride in their craft. Dialed In Plumbing has earned a new long-term customer. The next time I need a plumber, they will be my first call. One final thought for California homeowners: if you're planning to replace an aging gas water heater, you may want to do it sooner rather than later. Pending state regulations are expected to phase out the sale of new gas-fired water heaters in the coming years, making electric heat pump models the primary replacement option. If you need a plumber you can trust, I'd definitely recommend giving Dialed In Plumbing a call.

Tim has helped me out with a few "fun" projects including modifying a gas stub up, sewer drain…read moreinspection and the subsequent replacement of the sub grade clean out on my property line. Tim is also local to Morgan Hill which is also a plus.

Bailey Plumbing

3.9

(124 reviews)

I called Bailey Plumbing late on a Monday afternoon. They were very helpful and friendly and had…read moresomeone out to my home the very next morning. Matt was the technician that came out and was very professional and kept everything clean while working and cleaned up whatever needed to be cleaned up after. I really appreciate the fast, friendly and efficient service. Definitely recommend!

I've been a big fan of Bailey Plumbing (aka Gladiator Repipe). They did the plumbing for our…read morekitchen remodel (water, gas and waste lines), replaced our crumbling cast iron waste pipes, installed a tankless water heater, installed a pressure reducing valve, replaced our main waste line(s) that was clogged with tree roots, and added hot water recirculation lines - and more. The work was well done, and while not cheap, I thought it was reasonably priced for the quality of labor and the effort required. Unfortunately the most recent experience was a disappointment. We heard the sound of running water in our bathroom. Called on a Saturday to have a technician dispatched. The cost of the dispatch was more than I expected ($170, less than a year ago it was $60), but that's not the problem. The problem is that after arriving promptly, REP quickly located the leak (I pointed it out to him as I had found it in the time between the call and his arrival). He took a photo - there was a pinhole leak in a copper elbow located at the bottom of a floor joist. The elbow was installed when we made an addition to our house over 20 years ago. REP disappeared into his truck where I guess he was wrestling with the billing system. He came back after about 20 minutes with a bid to replace the elbow of $3000. Yep, $3000 to replace one exposed 1/2" copper elbow. It was in a crawl space, but it's under our addition. It's tall enough to sit up, and we even have a piece of old carpet in there to keep the dust down. And the access was very close to the leak. I told him that figure couldn't be right. That's what I'd expect to be charged to replace a whole water line. He went back to his truck - meanwhile I called dispatch. "Yes, that must be wrong"... is what dispatch told me. Another 15 minutes passed and he came back in with a bid of $1600 which he said resulted from talking with one of the owners. I also declined. Assuming I paid $40 for parts, and $400 an hour for labor (in 2024 the maximum prevailing service rate was $250/hour), I expected the replacement of a single exposed elbow to take at most an hour... so something in the neighborhood of $450 would have been reasonable, IMHO. I'm not unhandy and have done a fair amount of plumbing myself... so I ordered the fitting(s) I needed (already had 1/2" copper pipe and all the tools on hand). And in about 2 hours (including 2 round trips to the hardware store), and about 45 minutes of effort I replaced the defective elbow myself. I had to make a second trip because I realized the scrap piece of copper tubing I had on hand had a nick in it - necessitating another fitting and a short length of extra pipe "just in case". My out of pocket cost was $21. OWNER RESPONSE: About 4 days after posting my prior review, and having sent an email, an owner of the business contacted me and said the price should have been about $510 - which is a bit higher than I'd expect, but much more reasonable than the $3000 or $1600 quotes. They indicated it was literally the first week on the job for REP. He also let me know that one of the main reasons for high prices is that insurance costs are impossibly high - I don't remember the exact figure he quoted me, but I believe it was something like $900 per DAY. Unfortunately this episode of overcharging wasn't the only recent negative experience. I've been referring people to Bailey Plumbing for the last 9 years. Recently a friend and a neighbor both complained about the service and costs of plumbing by Bailey Plumbing. I don't know all the details in these cases, but it makes me less likely to recommend Bailey Plumbing/Gladiator Repipe. Their staff and ownership are all like-able, thoughtful people, so it pains me to be negative at all. SUBSEQUENT FINDINGS: Since my prior review, I had a thorough termite inspection, and in the report, it was noted "it appears when waste lines were replaced, workers left soil piled up above the concrete pillars and in contact with the support posts" (this gives subterranean termites a direct path to wood). Bailey Plumbing are the ones who replaced the waste lines for us. The inspector didn't find evidence of invasion by that oversight, but we now have a $300 line item to "remove soil from posts".

Better Water Heaters

(312 reviews)

Did a great job for a reasonable price. They flushed and descaled my water heater for $250. Many…read moreof the plumbers gauge you. I had a few close to the same price but MANY between 350-475 for the same job. Peter was the person who called me and he was super professional and told me how far I could stretch it before the next flushing versus saying "next year" for more business.

Reasonable cost estimate for replacing of gas powered water heater with electric heat pump water…read moreheater. Would seriously consider hiring.

Frank's Plumbing Company

(117 reviews)

Great work. Honest and local to me. They're a little particular on what they will work on and…read morewhere. But if they're not too busy, they are a great vendor.

I've used Frank's for 40 years. Never been disappointed. Happy retirement (semi) Jim.read more

Top Hat Plumbing

(59 reviews)

My Moen sensor went off signaling that i had a leak under my sink in the hallway bathroom, I turned…read morethe water off and began looking for a plumber who could come out and address this issue, i called Top Hat Plumbing in Morgan Hill and was surprised to get an appointment for a tech to come out and assess the leak that afternoon. The issue was quickly diagnosed and fixed that day, a defective gasket was the issue causing the leak. I was impressed with the level of service I received. I would recommend this company as they did not try to overcharge me for items I did not need. They were honest and showed me exactly why the leak occurred.

I really appreciated Russ's professionalism and great customer service. He responded quickly,…read moreinvestigated and diagnosed 2 issues. Unfortunately, one of the issues required services that he currently does not provide. Rather than do half the work, he advised us it would likely be more cost effective to contact another plumber to address both issues. And he didn't even charge us for the service call.

Pelle Heating & Air Conditioning

4.7

(253 reviews)

I am writing to wholeheartedly recommend Pelle Heating & Air Conditioning for your heating,…read moreventilation, and air conditioning needs. As a satisfied residential client for the past three years, I have witnessed firsthand their exceptional expertise, reliability, and commitment to customer satisfaction. I would like to give a 5 STAR recommendation to Catherine for her absolute costumer service and I would also like to give a SUPER SHOT OUT to the Tech (can't remember his name) who services our HVAC equipment, GREAT JOB! Note: Too the owner of the company, Please take the time to praise these individuals for the outstanding job they do for your company, they are the ones who make your business prosper. 99% of people will take the time to leave a BAD recommendation, but that 1% who takes the time to give a GOOD recommendation is priceless. Thank you all! for your continued service. Robert Scott

I've used Pelle for over 10 years, and they continue to offer the best service in the bay. We had…read morean issue last night with our AC unit and Pelle responded and addressed the issue within 3 hrs of calling. Conner was particularly exceptional--easy going and quick to diagnose the issue. He had all the parts on hand. I'll recommend him and Pelle every time.

Fantastic Rooter Plumbing

4.7

(252 reviews)

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water…read morefilter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system.

Big Picture Plumbing

(22 reviews)

Super friendly and responsive. Had a toilet leak that led to replacing the entire toilet. Was able…read moreto find a replacement and get it installed before the end of the day. Appreciate quick response.

Dwayne came by and helped me with a Grohe shower system. It was complicated and he spent the time…read moreto understand the issue and resolve it. He did great work, was on time and a pleasure to work with.

Frank's Plumbing Company

(117 reviews)

Great work. Honest and local to me. They're a little particular on what they will work on and…read morewhere. But if they're not too busy, they are a great vendor.

I've used Frank's for 40 years. Never been disappointed. Happy retirement (semi) Jim.read more

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14 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Melanie K.

11

15

22

9 years ago

Our neighborhood of 47 homes was informed that San Jose Water Co. was going to increase our pressure from 80psi to 117psi on July 20. We have pressure regulators on our existing water lines, but I confirmed with 2 plumbers and one general contractor that these regulators were at or reaching their expected life expectancy at 18 years old. I called the Saratoga plumber I've used and referred for over 30 years, but he's now sold his business to one of his employees. My neighbor and I both tried to get a follow-up call from him after his first visit to our homes with no response after 3 days and multiple messages to live answering service. With 46 neighbors breathing down my neck for some answers, I called Thomas Plumbing whom I used successfully on another job a few years ago. I couldn't be more pleased with the results. Because the city is making their water pressure change in just 10 days, the neighbors were all in a bit of a panic. Dave Kern of Thomas Plumbing visited my home that afternoon, tested my existing water pressure, investigated the proper replacement part, ordered it from a special vendor in southern California and installed it 3 days later. He also gave us a quote of $330 per home compared to the $550 quote I received from the original plumber who never followed up with me. What a lost opportunity. I also appreciate that Dave wanted to install this new part on my home to make sure it was the proper fit before installing on 46 other homes. The old regulator was soldered on, and it took some extra time to remove it, but Dave honored his $330 original bid. Dave is now installing these regulators on my neighbors' homes in the upcoming week to everyone's delight. Thomas Plumbing was excellent at returning calls, prompt to make the needed corrections, courteous, respectful of my time and did the work seamlessly at a reasonable cost. I have a new plumber on my resource list now which is important in my real estate referral business for clients. A bad contractor is a reflection on me. read more

Madison S.

0

9

0

6 years ago

This company helped me out with the company that I work for on 9/1/20. The service they provided from the phone call with Haniel, their representative that answered the phone to the technician that went out, provided spectacular service. We were in a pinch and needed some right away and they come through with flying colors. Our customer is completely satisfied and was very impressed with the technician who came out. I would recommend this company without hesitation! Thank you. read more

Michelle O.

242

26

19

4 years ago

Selling a home is already stressful. Learning that you need a lateral sewer inspection is a whole other layer! Thomas plumbing was recommended by my regular plumber and they contacted me the very next morning. They have been responsive, professional and honest about the level of work. While the costs shocked me (seriously shocked!); I learned from others that it was within the norm. Thank you Dave and everyone I've dealt with at Thomas Plumbing! read more

David W.

0

1

0

5 years ago

Be careful dealing with this fraud company. This company significantly overcharges their labor hours, and claims to have a travel time charge policy that is not disclosed. There is also no backup to the parts charge that they claim to charge, and I would never call this company again. Calling them and talking to the owner will not help. He is obnoxious and unfriendly. Stay away. read more

Sergio a.

0

2

0

3 years ago

The exact same thing happen to me going down monterey rd towards Morgan hill. Some piece of shit employee this company has, I wouldn't hire them to come into my place of business or home. this guy was tail gating everyone, driving like a bat out of hell and then tries to fight people. What a joke and shitty representation Take your business elsewhere people. read more

Kristi K.

5

13

0

2 months ago

Had an emergency stoppage in the kitchen at my business and Thomas Plumbing was very quick to respond. They communicated with the building property manager for me and had the entire mess taken care of and cleaned up promptly. Would highly recommend their services to anyone who wants a reliable and respectful company that gets the job done efficiently. read more

Brian S.

0

11

1

3 years ago

Jason was here today for a disastrous kitchen sink clog that went deep into the wall. He did a fantastic job and got things working properly again. He even took the time to clean and disinfect everything when he was finished. Top tier workman. Couldn't be happier. read more

Harry W.

0

4

0

8 years ago

Thomas Plumbing has answered our sewer backup distress calls on Christmas Eve, New Year's Eve and St Patrick's day. They are A-1 in my book! Harry Worthing, Sunnyvale read more

Trish L.

19

9

1

7 years ago

Love this plumbing company! I have used them several times, everyone is super friendly, explains all the billing ahead of time, no surprises and a good job every time. read more

Cailyn K.

0

15

12

1 month ago

Very reliable workers and responded super quickly. They did a great job for a fair price! Nothing more I could ask for from a company

Art G.

0

8

0

4 years ago

Tech was on time and knowledgeable. Got the job done with no up-sale. Price reasonable. Been a customer for a few decades now.

David K.

45

19

62

11 months ago

Great installation of an Aquasana filter system by Chris on the well in a shed with very little room.

Vee M.

2

24

5

11 months ago

Titus was Super courteous and efficient. Ran a new line from the crawl to the frig. AWESOME!

Natalia M.

0

1

0

5 years ago

Your Monica Receptionist/secretary he's sleeping with employee.

Thomas Plumbing & Heating - plumbing - Updated July 2026

People who viewed Thomas Plumbing & Heating also viewed

Frank's Plumbing Company

(117 reviews)

Great work. Honest and local to me. They're a little particular on what they will work on and…read morewhere. But if they're not too busy, they are a great vendor.

I've used Frank's for 40 years. Never been disappointed. Happy retirement (semi) Jim.read more

MG Plumbing & Rooter

(51 reviews)

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.

Fantastic Rooter Plumbing

4.7

(252 reviews)

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water…read morefilter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system.

Bigbear Plumbing

4.5

(32 reviews)

Gabriel is a good guy and a good plumber. I have been calling him, whenever I have plumbing issues,…read morefor the past 5 years or so. He gives reasonable prices and knows what he's doing. Good bang for your buck!

Poor Service, Overpriced, and Incomplete Work…read more I had a disappointing experience with this plumber. A few days after he performed a descaling on my Navien tankless water heater, an error code appeared. When I called him, his immediate response was that the recirculation pump had broken down and that it wasn't his fault if mechanical parts fail. I asked him to at least come and inspect the unit before making that determination over the phone, but he said the earliest he could come was four days later and "this is not on him". I did my own research and consulted another plumber. I was able to clear the error code myself simply by cleaning the filters. According to maintenance guidelines, a proper annual service should include both descaling the heat exchanger and cleaning the filters. Descaling alone is not considered complete maintenance, which means the service I received was incomplete. On top of that, the pricing was not transparent. He initially quoted $99, but when he arrived he demanded $175. Overall, I found the workmanship poor, the customer service dismissive, and the pricing unjustified. I cannot recommend this plumber based on my experience.

Aaron's Plumbing & Rooter

(146 reviews)

Aaron's team did fantastic. We had our piping between our house and pool house replaced. The…read moretechnican came and did a full audit of the house; verified what needed fixed and gave a reasonable quote to replace and modernize the pipes. The workmanship was solid; customer service exceptional, and price was reasonable. Very happy overall with the service. Highly recommend! We will be working more with Aaron and the team in the future!

Great service. Available on Saturdays. The technician Jovani was quick and efficient. The quality…read moreof work was great.

Dialed in Plumbing

5.0

(32 reviews)

Every once in a while you come across a contractor who does exactly what they promise. They show up…read morewhen they say they will, do the work efficiently, demonstrate real skill and experience, and leave you feeling like you made the right choice. That's exactly what Dialed In Plumbing did for us. A few weeks before the installation, Brian Dial came out to inspect our aging water heater and answer my many questions about switching to a tankless system. After comparing the costs and weighing the pros and cons, we decided to replace our old A.O. Smith gas water heater with a higher-quality Bradford White model instead. I did a lot of research beforehand and contacted several plumbing companies for estimates. Some wanted to charge $200 just to come look at the existing installation before providing a quote. Brian came out at no charge, patiently explained all of our options, and sent a detailed electronic quote that was easy to review. (Yes, I even copied it into ChatGPT to make sure everything looked reasonable!) Installation day was just as impressive. The crew arrived around 9:30 a.m. and had everything completed shortly after 1:00 p.m. The installation wasn't simply a swap. They corrected several things that had apparently been overlooked when our home was built, including: * Properly grounding the water pipes. * Replacing plastic piping near the water heater with copper. * Securing the expansion tank to the wall with proper straps. * Installing spacers behind the water heater to provide the proper clearance from the wall. These weren't items I specifically asked for, but they reflected their attention to detail and commitment to doing the job correctly. What really stood out, though, was the people. Brian and his team were friendly, professional, and genuinely enjoyable to talk with. They answered my questions, shared their knowledge, and taught me a few things along the way. It's refreshing to work with people who clearly take pride in their craft. Dialed In Plumbing has earned a new long-term customer. The next time I need a plumber, they will be my first call. One final thought for California homeowners: if you're planning to replace an aging gas water heater, you may want to do it sooner rather than later. Pending state regulations are expected to phase out the sale of new gas-fired water heaters in the coming years, making electric heat pump models the primary replacement option. If you need a plumber you can trust, I'd definitely recommend giving Dialed In Plumbing a call.

Tim has helped me out with a few "fun" projects including modifying a gas stub up, sewer drain…read moreinspection and the subsequent replacement of the sub grade clean out on my property line. Tim is also local to Morgan Hill which is also a plus.

Jake's Plumbing

4.1

(76 reviews)

Absolutely Excellent job changing out my old master toilet for a new tall toilet!…read more Took out old toilet, picked up the new one we picked out at Home Depot & installed the new one. Excellent advice, very knowledgeable, & extremely friendly!

I'm a little surprised Jake's Plumbing has such positive reviews, based on my experience with them…read more My home warranty company assigned them for a job that involved multiple items, most very simple, but two a little more involved. I'll start by saying a few nice things: Jake's is able to dispatch quickly, and the plumbers they send seem relatively capable, though there is some variation. And both the plumbers and the office staff seem nice. More challengingly, it took a remarkable number of visits, over many, many months, to complete some fairly straightforward work. I'm lucky I have a job that fairly easily lets me be at home waiting for a contractor if needed; for someone for whom taking time away from work is a bigger deal, this would have been a brutal experience. And there were a bunch of hiccups, like the wrong parts being ordered, plumbers showing up not prepared to do the job, and a plumber dismantling a shower valve down to the rough-in valve and declaring the job done (surreally, I had to argue with the office that the job was finished when the shower was functional again). Most challengingly, two valves for a tub needed replacement, because they were leaking and too corroded to replace the cartridges, requiring access through tile. For almost a year, I tried to get a quote for the work, because the home warranty company wouldn't cover tile access. I asked the office repeatedly for a quote. I asked every plumber who came to my house to work on other, simpler parts of the job. And I never got a quote, and I finally just gave up. The bottom line is that this office seems to struggle to handle even modestly complex jobs. For the simplest jobs, like a toilet that needs to be snaked or a simple leak under a sink, they can dispatch a reasonably capable, friendly plumber quickly. But the wheels seem to come off when things get even modestly complex, like parts having to be ordered. And I say all that with some regret, because these seem like nice people, and I tried really hard to work with them.

Ernie's Plumbing & Repair

4.0

(63 reviews)

They are johnny on the spot. They come usually the next day unless it is an emergency. I have…read moreused them for thirty years and always been happy with the services. Great people.

I had a Navien tankless water heater installed several years ago by someone else. The installer…read moredid a great job, but after about a month when there was a fault/error code and the heater stopped, he said to unplug it and plug it back in. Going forward, this happened several times so I called Navien; they recommended I get an authorized service tech out there so they could troubleshoot the issue over the phone. I called Ernie's, the closest Navien approved company. Ben came out the next day, got on the phone with Navien and ordered a new PCB under warranty. Because I took to long to address this, labor was not covered, but that's understandable. And it was very reasonable. Less than a week later I now have a fixed tankless. Ben and Ernies were incredible; they're my new go to for plumbing issues. And I'm not sure why Timmy P. left such a bad review of Ernie's. Based on what he wrote, he expected Ben and Ernie's to take a partial payment at the job site. Maybe if he had stated that when making his appt there would not have been any confusion. Payment is always due at job completion.

Sullivan Plumbing

(22 reviews)

Left a clear message describing my need and kindly requested a call back to discuss, but heard…read morenothing. Even if they were too busy and/or not interested, they should still have at least returned my call.

Dan and Brian were amazing! They came out the very next day to check on a tub leak for me. They…read moreinvestigated it thoroughly and had some great advice. I'm local here, and asked to pay, but they didn't charge me for the visit. They didn't have to do that, but they will for sure get all of my future business and I will be sure to recommend them to family and friends. Use Sullivan Plumbing, you will be happy you did.

Clove Plumbing