Amazing value! Compared to the other trampoline parks in the city this one has the best pricing for…read moreboth parties and just normal use! I really dig that they have lockers at the front for small valuables each one is roughly a cubic foot, just remember to bring your own lock! Great selection of snacks and party area! Bathrooms were mostly clean :)

I attended my grandsons birthday party at Flipz at pica pica plaza and everything was great. The…read morestaff made everything flow easily and they were very accommodating. Definitely recommend having your party there.

Place is awesome for the kids However if your an adult and…read moredon't plan on playing DO NOT COME HERE! Unless you bring your own seating/chairs There is only 6 tables available and a handful of benches to sit on. Do not recommend for a big party whatsoever. Staff is all confused on where people can sit.. Was told by multiple staff we could sit upstairs since it was empty and they have bar stools overlooking the entire area.. 5 minutes later was told we weren't allowed to be up there.. Take what you want from this but I will not recommend this to anyone.

Love that the rock wall allows smaller children, because we had trouble finding a place that…read moreallowed my kiddo to climb. We loved it so much we got a membership

Plenty of room and friendly service…read more If you come here in the morning, you will be able to have the whole place to yourself. It's cleaned regularly and the staff are happy to help. I asked for assistance in the climbing corner, and they came over shortly to harness Noemi up and tie her into the auto-belays. Super kind. We had a birthday party for Noah and our host Stella was prepared and all set to take care of us. The kids didn't need for anything whether it be pizza, cake, or icee refills. The kids enjoyed their time bouncing off the walls, literally. They really just loves getting together in the summer, and this place provides the space and trampolines to do just that. We had a great time. If anything, I might add to close some areas until sufficient staff can cover all areas. If you have had parties there before, discounts are available for repeat offenders. We would definitely come back to this location in the morning. Tip: Be patient with the morning staff as some of the folks in the morning are the newest team members.

We had our son's birthday party here and the young host was amazing. She was very attentive, sweet…read moreand of course the kids had a blast. The downside to this place is that the employees are all teenagers. Not that they are rude or disrespectful, but they're teenagers....you walk up to the counter and they just look at you (both at the front and at the snack bar). Overall the kids enjoy running around so it's nice for a break and to get their energy out.

We went for "Deck the Holograms," and while that is the extent of our experience, however, it is…read morefair to say that everyone was very pleasant and helpful. Deck the Holograms is an augmented reality experience in which you must "help" Santa save Christmas. It's a cute idea, and it was fun, even fun for a pair of older adults. Definitely well-done and worth the drive from the Riverwalk.

We booked our kids birthday party here. Checkin was a bit slow, but once that was all settled, we…read morewaited a min before being taken to our table. Our host went over the schedule and drinks, then left. We didnt see him unless he was dropping off drinks, pizza or the bill. We saw that several of our guests were waiting in line for about 20 minutes before they were able to join us, this is time we paid for that they lost due to the very slow checkin process. At the end, we even ended up cleaning up our own table. When checking out with the bill, we decided not to leave a tip and there was no service, so the front desk girl asked us why we were not leaving any tip, in which I told her the reasons I listed. For the kids, they enjoyed the place, but booking a birthday party, I wont be booking here again.

I really enjoyed this Urban Air!…read more Most of the games were operational and my child had a blast. I was really impressed with the cleanliness of this place. The (high school students) employees were patient and friendly, which says lot about management.

Came here because I had some coupons from a party we attended, mom brain and I forgot a coupon…read moreLilah was such an absolute blessing not only did she honor my coupon but she made my girls experience and time there such a blast! Thanks to Lilah were able to make memories as a family on a budget and I'm grateful for that. The foods a little pricey and not bad definitely convenient but fast service. It's a very chill environment parents can do homework or watch tv there's phone charging stations and tables to work from. Keep the kids busy for a while and relax this place is a must!

It's great for toddlers but it looks like it's closed? 7/31/25? If so I am very sad! We need…read moresomething in doors for toddlers to play from the heat outside.

We just went after experiencing the fun rush park down the road and it's night and day. This place…read moreis a lot smaller but there is still so much to do. They have a small toddler area, party area, calming room and a huge place for the kids to roam around and play. My son loved it we'll. There was one worker. She was friendly, helped the kids and was wiping toys down as well. There are hand sanitizers around too. This place is pretty cool. We'll definitely be back.

Every time we come to this urban air we have a great time! Our kiddos truly enjoy it and the staff…read moreis great! Austin is super attentive and brings the best energy. Keep up the great work with your team Mr. Gilbert!

We have not been to this park in a few years. We arrived and were surprised to see all the waiver…read moretablets taken down. There was one young lady working the front desk alone and maybe 5-7 guests in front of me. We waited almost 25 minutes to be helped. There was a fast pass lane for guests who purchased tickets on their phone or have memberships, but there was no one to help them and no kiosk to DIY. The young lady helped the guests as they entered the establishment, not based on what line they stood in. The entire place was filthy. You can see visibly soiled pads all over. The trampoline pads were discoloured from being so dirty. I did not notice broken trampolines, so that was a positive. We went to the ball pit. Many of the balls were broken, deflated, and outright filthy. You can tell this area has not been cleaned in years. The white balls appeared dark gray and even black. I will say the actual equipment the kids played on was intact, so that was the one good thing. The jungle gym for 7 and under was even more disgusting. The floors are visibly soiled and had literal debris on them. You can tell this is not from a single day of crazy kids, but rather an accumulation of lack of maintenance over a long period. The floor tiles were moved, missing or torn. And incredibly filthy... So if a child were to fall, he or she would surely be injured on the concrete floor. An obstacle on the course was missing, but the hole in the floor was still present with the metal pole area exposed. The entire gym had discoloured pads from not being cleaned, ever. Some items had torn pads or graffitis pads (what kids ages 7 below write graffiti?) there was trash scattered inside. You can tell there is zero sanitation. The perimeter of the jungle gym area, where staff stores supplies/equipment was filthy and not maintenance. Floors were visibly soiled with dust balls and debris everywhere. Some items were just thrown in places with no order. The foam cube pit with the knock down things looks like it's too, needs TLC. The bean was duct taped in the middle (not sure if this was to help fix a flaw or to show the middle of the beam), and the foam cubes are very torn and obviously have not been changed in years. The metal gate at the jungle gym, to access the gravity area, was opened and not guarded. There was a single staff member present at the top at all times, but this still seemed unsafe. I saw at least 15 employees, who all looked to be teenagers or early twenties. One gentleman who seemed to be in his twenties. I assume he was the manager. Some of the teen employees were often grouped together messing around. I did like that they all wore matching shirts to identify themselves, but the bottoms were all different colours and styles. I feel they should make this lore uniform and say "black bottoms, any style" instead of "whatever bottoms you want". I noticed some of their shoe choices were black slides. Not sure if they have a closed toe or no shoe policy, seeing as how all guests need to have only socks on. There were no staff members monitoring the attractions. The only one I noticed was the gravity line because they had to harness the kids and the Rock wall. Thankfully I did not see the kitchen area because I feel I would have been equally disappointed and even more disgusted since its food and drink were dealing with. I am EXTREMELY DISAPPOINTED IN THIS FACILITY. We paid almost $70 to visit this day, it was a waste and I will not be returning until the place is sanitised and maintained clean.

Visited two weekends in a row for birthday parties. The first weekend, the A/C was working and the…read morepizza was not cooked properly. The second weekend, the A/C was not working and the pizza was cooked to perfection. Both weekends, the staff were kind and smiling. The maze and activities are cool. My child loves them but not having A/C in Texas is an absolute no no.

My sisters and I love coming here it's always so much fun!! They're occupied for ours and usually…read morehave a great time. Most employees are very helpful and kind, but their worker Kaylynn must have been having a bad day. Yelling the first time instead of conveying a kind tone with my sister, then got in the 6 year olds face talking about "do you understand me" after asked to not play around in line, even after she immediately stopped without further correction. Also extremely disrespectful to adults, behaving as if she's the parent when real parents/guardians did nothing wrong and kids were just being kids, no harm done. Hoping her day gets better or she learns to like kids at a place such as this, otherwise 5 stars!!