I brought my Subaru outback here when the check engine light came on. The engine was rattling when…read moreit idled. The owner/manager Abid checked the car with the diagnostic computer and said it looked ok but he would put it up on the lift and check. I left the car and five hours later he called to say the belts all looked normal so the problem *might* be a sensor that would cost $375 + $90 labor. I said I'd wait to have it fixed and came to pick the car up. I asked how much it would be, he said, yeah, I'm going to ask inside, he went in the store area ahead of me and as I entered I heard him say '..Ten.' I went to the cashier and said, 'I have the Subaru.' He said, 'Yeah, he said $45.' I was sort of surprised that it was that much to check the belts, but what really was weird was just the way both men acted like the other was in charge of setting the price. I trusted everyone right up til then. So 3 stars for a lack of transparency.

I needed an unforeseen but urgent repair on my battery pole terminals late on a Saturday afternoon…read more Only place I could find open in the area at that time. Although the mechanic on duty was working on a different car - and with under 30 minutes to closing time - he agreed to take a look at my old Altima immediately, was willing to also do an oil change and quick check-up, looked at stuff from past maintenance I pointed out to check on, and helpfully answered all my questions. Though prices weren't clearly outlined in the beginning, the total was very fair, the service fast, friendly, and professional. Thank you, I will come back.

My dumbass neighbor hit my PARKED vehicle. After going through his insurance to fix the scratched…read moreon my truck they told me to bring it to this auto shop! It was just cosmetic damage (some scratching on the passenger side by the front tire) I dropped the truck off on 02/23 at about 12pm ET and i got to pick it up at 4pm ET TODAY! Quick turnaround! Friendly service! Def recommend these guys!

The worker Mr Wilson told me that I needed new hinges on my Tacoma tailgate. The estimate was for…read more632.02 parts and labor. He could not start the repair that day. My handyman put the tailgate back on the hinge. No cost. Was Mr Wilson trying to rip me off because I am a woman or a senior? Or both? Bad business practice!!!!

I've purchased Cadillacs from Lindsay since 2003, and my whole family has a long history with them…read more When I upgraded to a 2026 Optiq, there was an honest mix‑up with the configuration. I ended up with a rear‑wheel drive model instead of the 4WD I had originally built. Once the issue surfaced, Lindsay handled it quickly and professionally. They apologized, explained the confusion, and made the transfer to the correct vehicle smooth and stress‑free, even offering discounts. Now that I have the Optiq I intended to buy, I absolutely LOVE IT! Mistakes happen, but what matters is how a dealership responds and makes things RIGHT! Lindsay proved why we've trusted them for over 23 years. THANK YOU to Robert Anderson in Sales worked expeditiously to resolve this matter, Anita Carlson in Finance (amazing experience - very concise and no surprises), and special thanks to Will Land/Carlos Monteagudo for going above and beyond to make sure all went well. Also, a shout out to Service. Donna W., thank you for being incomparable all these years and Brandon, who is very proficient, as well.

Fast work, great communication, efficient, and professional! Vast improvement!…read more Gino was an excellent service advisor! He kept me in the loop, gave me options for repair, and kept his word when quoting timelines. Can't ask for more than that! Had a check engine light and AC was out in my 2019 XT5. I got quick diagnosis and recommendations, made an informed decision and they got the car back to me right away. Compared to a prior expirience which was disastrous, they have leveled up 100% and I now feel confident the quality of Lindsey Cadillac's work and their team... will DEFINITELY be back for servicing and my next Cadillac

So after confirming the part would fit, the company waived its usual requirement that they purchase…read moreall of the parts needed for the job because they couldn't acquire them for the same price I would pay their parts source directly. I greatly appreciate this flexibility under the circumstances, and I have confidence in the quality of their work based on my past experience with them.

I was referred here by BMW of silver spring. They did excellent work and even came in under budget!!read more

I have nothing but good things to say about Auto Concepts. I lost a ring in the center console of…read moremy car and they were the only company in the area willing to help get the ring out. Rich was super responsive, kind, trust worthy and accommodating. We had lost a pair of expensive sunglasses months ago and to our surprise when we picked up the car they had placed them on the passenger seat. I will definitely be coming here again to get my car serviced.

i bought my second vehicle to Auto Concept for an engine replacement - except they neglected to…read moretighten the oil cap on the engine - so the oil leaked out and the engine failed and after talking with RICH he tells me I would have to buy another engine - and refuses to take responsibility for their neglect. The least they could do is replace the engine on their dime - NOT MINE - because it was their NEGLECT - NEVER AGAIN WILL I USE THEIR SERVICES SO FAR THIS YEAR I HAVE SPENT SEVERAL THOUSAND DOLLARS WITH THIS COMPANY AND THIS IS THE THANKS I GET - DONT WASTE YOUR MONEY USING THEIR SERVICES......

I am so disappointed by my experience here. I spoke with Martin in Spanish about my car and…read moreexplained to him that if there were any issues he should give me a call before proceeding with my service. I get a call from someone else who says my car is ready for pickup but then lets me know that the bumper I purchased was only going to last me a year. It didn't matter to them that I asked to be called for stuff like this it seems like they just wanted an easy paycheck and kept telling me "you should've done this or this" yet didn't give me this advice early on. I was clearly scammed. As a woman, I feel taken advantage of and robbed.

Good quick inspection thanks! Pre sale used car inspection…read morefound some things buyer didn't tell me so big help

Harmett Suri was my salesman for a lease and I had an excellent experience with him. I will use him…read moreagain.

Review of Fitzgerald Toyota Gaithersburg - Selling My Vehicle…read more My experience selling a truck to this dealership was extremely frustrating and I would caution anyone considering doing the same. They require sellers to deliver the vehicle to the dealership, stating they will reimburse the cost of a rental car for the trip home since they do not pick vehicles up. I followed their process exactly and rented a car for the return trip. Despite multiple attempts to contact them afterward, I was never reimbursed for the rental they recommended. . Payment was also delayed. They received the title on February 5th but did not issue payment until February 13th, and that only occurred after I reached out twice asking for an update. Another concerning point: the truck was listed for sale on their website before they had paid me or even received the title. To make matters worse, my license plates were never returned. I have documentation of the agreements, the premature listing, timeline of title delivery and payment, and my attempts to follow up about the rental reimbursement. Overall this process felt disorganized, poorly communicated, and far more difficult than it should have been. If you plan to sell a vehicle here, I strongly recommend getting everything in writing and being prepared for delays, last-minute price changes, and follow-up issues.

I recently needed to have the door and passenger sideview mirror on my 2018 Mazda CX 5 repaired…read morebecause of a collision. The Maryland Collision Center was recommended to me, and I could not be happier with the outcome. Together with the insurance company, they coordinated pickup and drop-off my rental. They matched the paint (no easy task) and assured that all the mirror technology worked flawlessly. They were very communicative and easy to work with. Austin was especially helpful and accommodating. You never really know what will happen in some repair shops, but this was a really great experience.

The worst vehicle service I have ever received. It took them forever to finally finish the repairs…read moreto my car, and when they finally let me have it back, it was riddled with mistakes. The rocker panel was bowing off of my car's body when they first pulled it out of the service station, so they pulled it back in to fix it. Next I discovered that the driver's side seatbelt was completely was missing, so they had to put that back in. Then I get down the road and notice a whistling sound coming from my passenger side door's window, so I turn around and take it back to the repair shop. They "fix" it, and I finally get to go home. At home I notice that the passenger side door is so crooked that it doesn't line up with rear passenger side window, and there is a rubber piece missing from my passenger side fender. I also discovered that the front bumper was not properly sanded before the painted it, and that they put the beat up license plate holder back on after painting the bumper, as opposed to a new one. I contact the shop, and they say that they will order the piece and call me to bring it in to fix it and the door. They never called, so I called the guy I was working with to get my car fixed, but he never returned my call. I got so frustrated that I decided to take my car to another repair shop. Once there, they discovered that MD Collision Center used a bumper screw to mount my passenger side window unit into place, not the correct size screw for the job. These guys are amateurs at best. You should not have to repeatedly return your car to the shop to get it repaired. They should do it correctly the first time. I only used them because they were approved by my auto insurance company. Do not bring your vehicle to these crooks. They are not professionals, and do not give a damn about the quality of their work. You are just a paycheck to them. You have been warned.