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    Auto Concepts

    4.0 (8 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Auto Concepts

    Auto brake repair

    Auto engine repair

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    3 years ago

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    Bryan L.

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    2 years ago

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    Bryan L.

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    3 years ago

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    Bryan L.

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    4 years ago

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    Bryan L.

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    4 years ago

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    Bryan L.

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    6 years ago

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    7 years ago

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    8 years ago

    I had Bryan work on all three of my cars. He is very knowledgeable and has done an amazing job. Definitely 5 star white glove service!!!!

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    County Transmissions

    County Transmissions

    4.8
    (106 reviews)

    Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

    Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

    Eurosport Auto Care

    Eurosport Auto Care

    4.1
    (28 reviews)

    I took my wife's 2020 VW Atlas to Eurosport for an 80K service, and was very impressed with their…read morequality of service and attention to detail. The service had a few things I could do, but things that other service centers couldn't do, like a full trans flush, Eurosport has the equipment for. And the dealership price would have been about 25% higher (at least), so the savings were substantial. I am a big believer in keeping up with maintenance, as we tend to drive our vehicles for many years (last car the wife had wore out at 20 years; my last one I finally got tired of after 15 years, but it was running like a top still with 250K miles). I believe that Eurosport is a shop with quality services, fair pricing, and honesty as their core principles. There are fwew shops like this around any more.

    I brought my car in to Eurosport Auto Care in January 2026. I had a restrictive performance error…read moremessage and engine light on. There was jerking and shacking on cold start. I paid $5, 235 for that repair it took 3 weeks. In June, I had to have car towed in because of same problem but with coolant leak. Nothing was covered with warranty and that charge was$1030. On the way home from picking the car of I got same message restrictive performance and had to have it towed the next day. That charge was $1345. My car is a 2006 Jaguar S-Type. Today August 25, same problem again. I was referred by Jaguar in Annapolis because they no longer work on my car . I am a senior African American women and I never try to make assumptions. But I still work and I don't have the money for continue repairs for the exact same thing. I am overwhelmed because it doesn't seem that they honor their warranties. I understand that my car is old but Euro are supposed to be Jaguar specialists. I am disappointed and very upset. I had to have my daughter call because I am too overwhelmed. She talked to Adam and he said they would pay for a tow, and not charge for a diagnostic or charge if it's the same part. But I'm not comfortable taking it back. I have spent over $7500 in les than 6. Months. BTW, the owner has not said award to me. Dissatisfied customer.

    Auto Concepts - autorepair - Updated August 2026

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