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    Amazing Flame

    4.6 (82 reviews)
    Closed 8:30 am - 5:00 pm

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    4 hours

    Response rate

    100%

    Services - Amazing Flame

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    8 More Services

    Fire heating system installation

    Fire heating system repair

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Chimney repair

    Fireplace repair

    Fireplace insert repair

    Amazing Flame Photos

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    Recommended Reviews - Amazing Flame

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    Reviews With Photos

    Fireplace working great.
    Thomas M.

    I was so happy with Amazing Flame. My gas fireplace has not run in 12 years. They inspected, cleaned, and made some minor adjustments, and it runs great now. Thank you, Amazing Flame! Money well spent!

    Rai R.

    It has been years since we cleaned out our gas fireplace and my neighbor recommended this company for excellent service. Sure enough David came on time, cleaned out everything including embers and I added a blower which should be very helpful on cold days. Comes with a warranty and I plan to get it cleaned every year. They also replaced the control and wall switch.

    72" vent free empire boulevard
    Lyle Y.

    Called amazing flame at 10pm. They got back to me at 9am the next morning and scheduled a service call for 2 weeks out. The tech Jordan called me on his way and even arrived a little before our scheduled time. Professional and courte. Diagnosed problem within 10 min (air in gas line). Cleared the air and gave me tips for keeling it clear going forward. (Turn on from time to time even in summer)

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    4 months ago

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    9 days ago

    Great and thorough service. Great explanation of what he did and recommended procedures to keep unit operating in top condition.

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    7 months ago

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    1 year ago

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    5 months ago

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    1 year ago

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    2 years ago

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    1 year ago

    Nick came and cleaned out our fireplace and got it working after 3 years of not. Would definitely recommend their service.

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    7 months ago

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    Nick A.

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    3 years ago

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    2 years ago

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    4 years ago

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    Nick A.

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    2 years ago

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    5 years ago

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    Nick A.

    Thank You so much! I'm glad we could help!

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    6 years ago

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    Nick A.

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    Nick A.

    Thank You. We try hard to be respectful of your time.

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    6 years ago

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    6 years ago

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    Nick A.

    Thank you so much - glad we could help!

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    4 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Nick A.

    Thank you

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    13 years ago

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    14 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    5 years ago

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    Nick A.

    Thank You So Much! I will pass your review onto David!

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    5 years ago

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    Nick A.

    Thank you - I'm so glad you have been able to enjoy your fireplace!

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    7 years ago

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    Page 1 of 3

    Ask the Community - Amazing Flame

    Review Highlights - Amazing Flame

    - David repaired our Majestic Fireplace, cleaned and vacuumed, making it look brand new, with a beautiful flame.

    Mentioned in 14 reviews

    Read more highlights

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    American Exteriors & Masonry - Run from this man! Carmen Pretopapa, the owner.

    American Exteriors & Masonry

    (38 reviews)

    RUN AWAY FROM THESE CRIMINALS!! They do NOT have a valid license in Virginia under any of the 3+…read morecompany names they work-or hide- under (AEM, Inner Harbor Logistics, Loudoun County Contractors & maybe other names-some of their addresses are in Leesburg, Va & some in Maryland). Carmen Pretopapa, Nathan Hill, & Zack Hill do nothing but lie and scam people out of their money. Worse, they'll damage your property, costing you more money! I wrote a review while they were still "working" for us. They threatened to stop all work unless I removed the online review. I removed it, still hoping for resolution on project. Their tactics are gaslighting, lies, & threats. And Carmen blamed his employees for all the mistakes in the construction- saying, "well, all these guys are Mexican...or er, ya know all those countries are like Mexico to me...and they don't have the same standards we do." WHAT?! Hired them to build a 10x11 portico roof & install 2 patios in July 2022. They took $18,400 from us. After several delays, & numerous excuses about vacations & illnesses, and even blaming the county- work finally began in Jan 2023. Porch failed inspection FOUR times. They damaged our new home roof, damaged our house siding & caused immeasurable stress. When it became clear that the structure they had partially built was 100% UNSAFE: (a) rafters not tied into the home correctly; (b) random beam installed over door, then removed; (c) foundation posts not level causing a backflow of water & water intrusion into home; (d) structure allowed to sit uncovered for months during rainy season also allowed damage & mold growth; (e) the post near house should have actually been tied into home beams- instead they tried to build a "box" in front of the door & then poorly attached a porch roof which was incorrectly tied into home roof. Basically you could push on one of those posts with one hand & the entire structure would move. The whole structure could have easily come down, ripping out our home roof with it!! We stopped all work until a structurally sound plan could be devised. Had our 3rd meeting with Nate, Carmen & county inspector who advised Nate & Carmen exactly what needed to be done. NONE of the corrections were done-they simply shoved shims between posts & porch roof to "level" it. We bent over backwards trying to work it out with the company, we gave them numerous chances & a lot of money. We finally hired an attorney & went to court. We won & were awarded actual & treble damages plus attorney fees. Not surprisingly, Nate & Carmen ran off with our money. Our attorney sent garnishment letters to the company bank, but were informed the total amount in their account was only $2,000-that won't even cover our attorney fees. Virginia should stop them & prevent this from happening to anyone ever again. They have been allowed to commit fraud, damage property, and steal from honest people in Loudoun & Clarke counties & beyond. Don't believe me? Look at their reviews, look at the BBB where they have an F rating. Look at the state DPOR site at all the complaints...according to the state site their last known business license was REVOKED.

    Will not repeat any of the complaints on previous reviews but to reiterate not to even think about…read moredoing business with Nathan Hill. Project for a screen porch took around ten months. One excuse after the other. I do commend Nate that he never once used the same excuse twice. Between health issues for the whole family, death in the family, County delays he must have a book to keep him straight . Buyer be aware....

    Amazing Flame - fireplace - Updated May 2026

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