Excellent customer service! They take pride in their work. I got a regular mani and pedi and didn't…read morerealize that I messed up one of my toe paint. One of the employees came out to see my friend off and he noticed it right away and asked me for 5 minutes of my time and re- did what was messed up. He definitely could have ignored it and let me walk out but he didn't. The salon was clean and very hospitable. I am customer for life now.

This salon is incredible. Everyone is so friendly and a large selection to choose from. I came in…read morefor the first time and David did my pedicure. He was so kind and honestly gave one of the best massages i've ever had for a pedicure. If you're looking for someone that does deeper tissue massages, David is your guy!

Henry does the best job on my dip nails, I've been seeing him almost 2 years now. I never have to…read morewait long and their online scheduling is very convenient. Still giving them 5 stars, but will say that although I have not done a pedicure with Henry, I have gotten one with several others and have not had one good massage yet. :( It's the one thing I miss from my old place!

I used to love this salon! I would see Hannah all the time and then I moved 45 mins away and the…read moredrive was too much. I ended up visiting today and the experience was AWFUL. My nails came out okay I just did funny bunny dip on shorter almond nails. My pedicure however hurt so bad. The lady working on me had no gloves on or a mask and didn't really ask me anything, just started. She didn't ask what pedicure I wanted until 20 mins in and instead of making the tray look nice she just brought everything over in its packaging and was opening it all and then throwing the trash in the water my feet were soaking in. My mani was fast, I was with my sister and we were both done in 30 mins. But my pedicure took almost and hour and a half. She had no routine down. I did gel and she would start and then stop and walk off. Come back and do whatever else next. At one point she rubbed a lemon on my foot and then threw it in the water. Her thumb nail was so long that she would scrape polish off of the sides of my nail and it hurt like hell. She filed my nails down so hard that my skin is raw on the top of it. My nails are all crooked and the massage I was supposed to receive she dumped oil on me and smacked on lotion on 1 foot and rubbed me for 2 mins and then forgot about the other foot. I guess the salon ran out of hot towels because she came back with one and hot wrapped my one foot and then dry rubbed my other foot with a towel from the bottom of her cart. I'm sorry this is so long but I really don't want anyone else to go through this. When we went to pay I spoke up and asked for a discount, explained what happened and he got down and checked my feet. I told him I didn't even know if I had a top coat on but I have a light at home and can fix it. The best he could do was wave the price of my gel on my toes which I get but I'm also a little annoyed he couldn't comp the whole pedicure.

so amazing! everyone was so sweet and the nails were beautiful! 10/10 recommend! beautiful salon!read more

I am a loyal customer who has been here numerous times. I went last month and got my nails and toes…read more(gel polish) done, and they charged me $70. I go today, and the woman who is doing my nails took over two hours just for a solid color and shape. I got a gel pedicure, no massage, and they charged me $35. Ridiculous! The woman doing my toe nails took 15 minutes and I obviously just wanted polish only no massage for cheaper. Who in their right mind would charge for just gel polish $35? Additionally, I go to checkout and they tell me my total is $100. I asked how much the nails and toes were. She said nails $65 toes $25. If the toes were $25, the total would have been $90 (mind you that is still extremely overpriced). I feel used and scammed for my money. Overall this place became so overpriced and the devices they use are not even clean. Don't go to this place if you don't want to waste your time and money.

Look no further for a clean, friendly, and well run nail salon. Queen made me feel welcome and…read morecomfortable. She's did a great job on unkept mails and cuticles. She's a perfectionist which led to a beautiful result. The place is clean and well-equipped.

My daughter found this place when she was here visiting from Las Vegas. While there are plenty of…read moreplaces that are fancier and more crowded, it is a mistake to bypass this nail salon. Not only are the staff members very sweet and caring, they do a fantastic job on your nails and toes! They also 100% provide the best foot and shoulder massage around! I tried a couple of other salons and never had the same experience as this one. Highly recommend!

Contacted me really fast and got me asap. Unbelievable service. I needed a pedicure like yesterday…read more Recently moved to Lewisville and they did not disappoint. The atmosphere and vibe was relaxing. The overall setting was good and the quality of service was the best in Texas thus far. Thank you you've gained a new customer

Everyone here is so sweet! This was my first time at this nail salon and I can't say enough good…read morethings! Hannah was my nail tech and she was AWESOME! Her work is flawless. She talked me through everything because I didn't really know what I wanted and gave me options and picked out what she thought was best but also listening to what I liked. My nails have never looked better!!!!! So thankful I found this place!

I love Cosmo Nails, everyone is always welcoming. When I…read morebring in pictures of what I want my nails to look like. They turn out every time! You won't be disappointed!

My daughters introduced me to Cosmo. I've been several times for pedicures…read more On this visit I decided I wanted my nails done too. It's been awhile so I ask for a price list. The lady handed me a price list from the stack of pamphlets sitting on the counter. When it was time to checkout none of the prices matched the charges. I brought this to her attention and she said the list she gave me was old. She refused to honor the prices and said there was no manager or anyone else who would change the prices. Helen did a great job on my nails. I loved the Christmas design. Allen got me the worse pedicure EVER. Victoria gave my husband the BEST pedicure. There are an abundance of nail salon so I won't be back. Customer service means a lot and on this day they had NONE.

We walked in as a huge party of six with no appointment. Some wanted mani/pedi some just mani…read more I personally was very pleased that they took all of us so quickly and many in this party had never been to a nail salon before. They were all very patient with us. Nina did my custom design request with gel nails. She was friendly, funny and took my request seriously. I was a Mother of the Bride that upcoming weekend. Thank you all for making this a memorable experience for my family!

My 12 year olds grandmother took her to get her nails done. She communicated she wanted her nails…read moreshorter multiple times only to have this man tell her they're fine. This is not his decision and he should have listened. Because she told him multiple times and he dismissed her, she felt too shy to say anything. When I called, they explained his English isn't very good, and there must have been a miscommunication. I validate the language barrier, but he clearly understood "too long" They offered for her to come in now and redo them, but she declined based on how long it takes to do them and not wanting to return based on how she was treated. She also says her grandmother requested the water to be hotter and they told her it was hot enough. I'm leaving two instead of one start because they offered to fix it and she likes the design she picked out.

When I come here, the atmosphere is unbeatable. People like to work here, the owners are very…read moreoutgoing and nice, and everyone works well. My favorite is Ms. Mia, a canine cheer-me-up cutie working there. The nail service is excellent, the place is impeccably clean, and they offer specials Tuesday, Wednesday, Thursday. Unbeatable!

I do not recommend this business - I left there with a messy and thick new set up acrylics 5 days…read morebefore my wedding. I asked for sheet milky white nails topped with pearl powder (which I put in my notes when signing up and what I asked for when I sat down to get them done) only to turn out opaque off white/pink and then for them to tell me at the end they don't have pearl powder but only chrome powder. The salon was cute inside and my nail tech was very sweet but the staff as a whole was very unprofessional. I am very disappointed as I would have loved to support a flower mound business, but I will not be going back.