In four short months, Ambassador Home Improvement turned our basic Levit cape into a beautiful 2700 sq ft mother-daughter home - all within budget and in time. More than that, the quality and craftsmanship of the work as well as the dedication of the Ambassador team gets my highest recommendation and wholehearted endorsement. If you need a quality job done properly, beautifully, and on time, don't waste your time with others, just call Ambassador. After researching area contractors and asking around for recommendations, we decided to go with Ambassador mainly because of their stellar reputation for high quality jobs done in a timely fashion. We also brought a challenging set of circumstances to Gary Zaccaro and his team. My father, who was diagnosed with dementia several years ago, would have to move out of the house while the renovation was being completed. While we thought dad could handle this, it was important that our contractor work quickly and within a promised time frame. The situation only got worse as just when we were slated to move forward, he was diagnosed with colon cancer. The stress of my family was incredible but through all of this, Gary and Doug Foote (our project manager) made sure to work us into their production schedule and were incredibly sensitive to my family's needs. We funded the project using a 203K Mortgage. This type of loan is very paper-work intensive, and it took a little effort on my end to follow the draws and disbursements from the bank. However, Michele and Kathy in the Ambassador office made sure that the paperwork was always in order and answered any of my questions promptly. One of the keys to Ambassador's success, I think, is the very able and professional office support staff. They are wonderful. While we used our own architect, Gary and Doug worked seamlessly with him to ensure that our project was completed just as we envisioned it. As for the actual work, there was never a doubt in my mind that we were going to have the nicest house in the neighborhood once Ambassador was completed. From day one on April 24 when the demo crew showed up, the work moved along at an incredible pace. Within a week our home had a roof and windows, and we were well on our way to project completion. I developed a very strong working relationship and friendship our PM Doug. If I ever had a question or concern, Doug answered my text or call within ten minutes no matter what time of day or night, week day or weekend. In my opinion, Doug was the lynchpin to our getting back into the house on August 24 - four months to the day from when we began. We were promised a four month completion and that's exactly what we got, due in large part to Doug's skills and ability to coordinate and incredible number of subcontractors, tradesmen and craftsmen. Not only was Doug a great project manager, but he helped us envision a few alterations to the project along the way that made the finished project even better. He has a great sense of space and design and a keen ability to "get things done" that is impressive and a true testament to the skilled crew and quality work that Gary guarantees at the beginning of the process. To give you an idea of how impressed we are with Doug - he knows that our door is always open to him if he's driving in the area day or night and we feel we could not have gotten through this stressful summer when so much "family stuff" was going on parallel to our renovation without his support and assistance. A few notes on other highlights of working with Ambassador. The rest of the Ambassador in-house crew couldn't have been more courteous and professional. The guys (Anand, Jose, Sinbad) were quick to help me move a piece of furniture or help move building supplies around, even if it wasn't their responsibility. The job site was always kept clean and safe and we could always rely on someone from the Ambassador crew giving us a heads up if a package got delivered or if they saw something at the house that they thought needed our attention as homeowners. Additionally, our plumber Anthony Belmonte really stood out as a man truly dedicated to his craft. My wife and I were due to go on vacation at the very end of the project but we needed to be sure that the house was livable for my folks before we left. Anthony and his mechanic Chris stayed until 9 PM one evening making sure the sinks were hooked up and ready to go so that my wife and I could leave my parents without worrying about them. The entire Ambassador team was really in tune with our family's needs from start to finish. As for the nuts and bolts - our job was completed with the highest-quality materials and finishes including Andersen windows, Thermatru exterior doors and solid-wood interior doors (not the hollow core kind from the big box stores). You really get a sense that Gary and the team wouldn't use anything but the best building materials because of the pride they take in their work. Even down to the joists (which read more

We contacted / interviewed several companies for our home rebuild in Long Island, Ambassador Home Improvement was our final choice. Ambassador's pricing was competitive with other companies in the bidding process but it was the quality, reputation, warranty of work and the in-house team that helped us make our selection. Gary Zaccaro's professionalism, thorough knowledge with attention to details along with 25+ years experience in construction impressed us during our first meeting. Gary got our immediate attention with his vision and fairness during contract discussion and we decided to move forward promptly. Our home project was a whole house renovation, practically a new house built. Main floor was completely redone (new layout, 9 feet ceiling), full second floor addition and finished basement (gutted & redone). We wanted a team with experience of large scale projects (new construction) and be able to manage the complexity of working with town codes and schedules. Any project success can be quantified by four main components - quality, schedule, budget and scope. Ambassador was excellent on all the fronts - quality of workmanship is phenomenal, project was completed way ahead of schedule (4.5 months record time), was well within the budgeted amount (quite unheard of) and everything scoped was completed. Project was started in the last week of December 2018 and we were back home in mid May 2019. We built a great relationship with Gary and his entire team during the project. Success of a team is driven by its leader's vision and values. Ambassador backs it's workmanship and the products they recommended for the project. Building your custom home is an experience of lifetime and is an enormous undertaking; The Ambassador team guided and supported us at every stage of the project making it a joyful and contented experience. Dan Motz designed all our interiors, converting our vision into a reality - Kitchen, Bathrooms, Closets, Laundry, Mudroom, Office, Temple and Pantry. Designing the interior of your choice is not easy, having a professional in-house team is a big plus. Douglas Foot is an amazing project manager who is very well organized and has incredible ability to manage and coordinate multiple teams at the same time for the project. Doug was very responsive and attentive to us throughout the entire process along with keeping the project going on schedule (finished ahead of schedule) Shout out to the entire team for an incredible job - Dan Motz (Designer), Douglas Foot (Project Manager), Anthony E. Belmonte (Plumber), Carlo Granta (Electrician), Daniel Brule (HVAC), José Paredes (Painting), Kenny (Masonry), Gary Cudio (Tiles), Office Staff (Michelle & Kathy) and the in-house team (Anand, Jose, Sindbad); They never skipped a beat and were always there when scheduled or needed. Entire team is professional, knowledged, trustworthy, hardworking, meticulous and organized. We proudly recommend Ambassador Home Improvement based on our pleasant experience, our house speaks for itself. Gary and his team have the experience and professionalism you need for building your dream home. They are extremely responsive during the whole process supporting any questions or concerns with their customer first approach. I would gladly contract them for any new projects in future - Ambassador is always our first and only choice for our home projects!! read more

My family and I met Gary on a Saturday afternoon, for a quote on a mother/daughter extension that we wanted to do to our existing split level home. He met us at our home at 3pm, and went over, thoroughly, our plans and how exactly we wanted them executed. He asked us, at the end of our meeting what we expect from a contractor that we hire. I immediately said "Someone who will be honest and stick to his word from day one". By 10pm that night, I had a quote. I ended up choosing Ambassador Home Improvement, and I am truly happy that I did. Not only for their amazing craftsmanship, but mostly for the fact that Gary was exactly what we were looking for in a contractor, someone who has been 100% honest and has stuck to his word from that first meeting. We did major conversion from a regular split level home to an enormous, grand, mother/daughter home with a 3rd level complete with a 4 piece bathroom (with a luxurious claw foot tub), a large master bedroom with a walk-in closet and separate attic entrance, full laundry closet with beautiful French doors, a living room, large Chef's kitchen complete with Electrolux appliances, huge peninsula donned in Cambria Quartz counter tops, 2 motorized skylights, and tons of beautiful Waypoint Cabinets, not to mention the cozy eat-in nook area. Our home had an existing porch which we put a roof over, and actually added more square footage to the extension on the 3rd level. Gary completed the porch with beautiful squares columns and an added touch of a ceiling fan. We also expanded the existing attic. Everything that was asked of Gary was always completed, and with amazing quickness. He had told me, "Once you're my client, you're my client for life. No job will be too big or small for me to complete for you". And it's the truth, Gary will be the contractor I go to for life. He shows a real commitment to what he does, and puts every ounce of his energy into seeing that the project is completed to his client's satisfaction. I have recommended him to quite a few people now. He is very reasonably priced and with me, has stuck to that original quote since I received it at 10pm, the day I met him. Gary is not only a great contractor (with a great staff), but also, a very honest guy and tells it like it is. We are in the final stages of our home transformation, and though we are ready for it to be completed and to move our family in, we will miss having Gary around. My home is beautiful, and I am looking forward to raising my children in the home I grew up in, along with my mother who will get to watch her grandchildren enjoy the home we have enjoyed for so many years. Thank you, Gary and the entire staff of Ambassador Home Improvement. March 28, 2014 read more

Ambassador Home Improvement recently completed a job at my home in Dix Hills. When I first initiated contact with them; Gary, the owner was the one who came to my home. Gary, understood that most people work 9-5 jobs, and came to my house at a time when most other installers would be "unavailable"- This was not the case with Gary. I remember my first conversation with Gary... "Sure, whatever time works for you I'll make myself and my staff available... I am 24/7" I had contracted a pool company to install a new in ground 22x46 pool. Gary, from the start of the project was there when they began to dig. He was always in contact with the other company, constantly reviewing measurements, and carefully paying attention to every detail. It was great knowing Ambassador was there during this crucial time. Now for the fun... What does one do with a hole in the ground, that is filled with water with absolutely zero landscaping, no pavers, no coping. Two words... "Call Gary"- or "Call Ambassador" Ambassador created the most beautiful back yard, retaining walls, pavers, custom rock waterfall, diving rock, and graded the property. Every day the contractor would either call or text me updates of what they did, and what the plan would be for tomorrow. Ambassador wanted me to feel that I am not only a part of the process, but that my visions, and opinions were not pushed aside. The workers came everyday on time, and often stayed late to finish whatever they were working on. I never once had to "Clean up" or be concerned about what was going on in my home, because I knew everything was under control. Throughout the job, Ambassador was not only reliable, and trustworthy but truthfully showed care, and concern for the final product. Homeowners often know the feeling when you complete one project or start another project it leads to another... Without any reservation, I would have Ambassador Home Improvement do every project for my home, and I recommend them to anyone who is looking to do any home renovation (interior, exterior... etc. They do it all, and they do it well!) Thank you again, JF read more

Working with Ambassador has been an absolute pleasure. It started with Gary who struck us as someone who was honest and easy to work with when we first met him. He gave us a number of ideas for how to go about our home remodeling and extension which got us excited about the project and was transparent about the pricing and where the money for the project would go. The project was, in all honesty, more than what other contractors we met with had quoted us, but after we had met Gary, seen some of his initial ideas for the house, and read some reviews of the company, we felt confident in moving forward. Additionally, Gary's whole team has been brilliant to work with and always warmly welcomed us into the showroom whenever we had questions or needed to go in to pick materials. We also wanted to give a big shoutout to Joe, our project manager for his incredible professionalism, guidance and honesty throughout the project. We had signed the contract prior to COVID so timelines of course were thrown into some disarray, but whenever things looked like they might get delayed, Joe was always there to give us a new updated timeline. Ultimately though, thanks to Joe's ability to stay on top of his contractors and Ambassador's timeliness, the project, once started, got done in quite a timely overall manner. Additionally, like in any larger scale project there were some hiccups, unexpected costs and additional side projects that needed to be addressed, and Joe was great at giving us guidance into what projects needed to be done, or what he thought was worth it and what wasn't, which really saved our family some headache. Of course, the quality of the work in the house has been amazing and about a year since the renovations have completed the house looks as good as when it was first finished. We've received a number of compliments from friends, family and neighbors on the renovations (and especially the kitchen). We will absolutely consider Ambassador for any future projects! read more

We contacted Ambassador on the guidance of our architect, on a whole-house renovation project in Plainview. During our bidding process, we included our longtime contractor, another smaller firm and Ambassador. Ambassador's bid was competitive in this phase, and their reputation and warranty won out over the others. As we have a split-level, we needed a team with experience for a project of this scale and able to manage the complexity of the town codes. Gary, Doug and team had that experience and backed it up with a customer first approach, supporting any questions or concerns, change order considerations with a great consultative mindset--guiding our decisions that came up along the way with options and recommendations that eased the challenge of taking on a big renovation project. In the end, we more than doubled our square footage--and ended up with a well constructed and finished property in eight months. We extended our foundation on two sides, and added an attached garage and outdoor living spaces while extending existing basement and den spaces significantly. Gary and his team (Doug was our project lead) were great throughout the project, giving clear guidance on all stages of the project, from demo, tradesmen management, and final inspection. We were given great advice on additional projects that happen during long term projects; for example, we were able to leverage existing cabinetry in the basement, adding storage with a nice finished look, and closet space to help structure a very large open flow space. They were also extremely responsive during all phases -- you will never feel like a number with this team. I highly recommend them, and have contracted them for additional projects, and will continue to do so in the coming years. They have my trust as a homeowner here in Plainview in perpetuity. read more

We are using Ambassador for our full gut reno from top to bottom starting end February, making our 3 bed 2 bath home into a 5 bed 2.5 bath home in essence totally re-building our home. We met with many different contractors for our huge job and from the start, Gary Zaccarro was always a cut above the rest. Gary is not only a kind human being, he is super responsive and hands on to ensure their clients feel at home and like apart of their family. The whole Ambassador team has blown us away, and every trade that has worked on our house has been awesome not only with the quality of work, but the speed and the cleanliness - i have never seen a job site inside be kept as clean as our house has. Doug Foote, our project manager has truly been out of this world in terms of how great he can manage a project, keep the troops moving happily, quickly and efficiently, but more importantly Doug has been there every step and every day to communicate with, to bounce ideas off of and to help ensure every detail of our dream home has come to reality from our architects drawings and we truly feel blessed that Doug has been managing this project - you're the man Doug, thank you soo much!! Also, Dan Motz, Ambassador's design has been such an important piece to our house looking as awesome as it does in helping to design all details of our kitchen, bathrooms and mudroom - thanks Dan!! If you are thinking about any phase of construction, whether small or large - definitely speak to Gary and talk to Ambassador because you will be so thrilled with the quality of work and the quality of human beings you will be working with!! read more

We interviewed five contractors before meeting Gary Zaccaro from Ambassador Home Improvements. Our plans to renovate our home down to the studs was extensive and we needed someone who was dependable, honest, and who could complete this project as timely as possible. After meeting Gary and hearing about his company we felt comfortable in Ambassador's capabilities and that our renovation would be a priority. This was very apparent during our second meeting with Gary. He walked through the house and from memory recalled the renovation specifics room by room, including exact measurements and materials. No request was impossible, and for the many specifics that we had yet to determine he had ideas and suggestions that were creative and smart. From the framers to the carpenters, we found his team to be exceptionally hard working, trustworthy and clean. They moved at a jaw-dropping pace, and the time from demolition to move-in was seven months. Jason (a master carpenter and on-site foreman ) spent the last few months leading the teams of carpenters, tilers, painters, plumbers and electricians. He is a perfectionist (as is Gary) and would find little things that bothered him that my husband and I would never have noticed (the direction of the screws in an outlet, or a tiny part of unfinished wood showing only if you got on the ground and looked under an appliance). They take pride in their work and will do what it takes to make the final product amazing and the customer happy. Our house exceeded our expectations and looks absolutely stunning! I would highly recommend Ambassador Home Improvement. read more

When we went out looking for the right contractor, boy did we hit a home run when we met Gary of Ambassador Home Improvement! Every step of the way Gary Zaccaro and the Ambassador Home Improvement crew treated our house like a home. We underwent a major renovation, complete gut, roof tear off, additional 1000 square foot extension, foundation work and relocate underground utilities all while my family with three teenagers and a cat lived in the basement. Joe Fiorella, our project manager, was AMAZING! He oversaw all aspects of the renovation including time management, budget and safety. Not only was Joe thorough, Michele, Kathie and Gina in the office were a great asset to Ambassador. They handle all of the behind the scene tasks to make sure my job finished according to schedule. That meant a lot to my wife and I. They finished on-time and within budget even after adding on a complete kitchen gut and renovation midway through the job. Dan, Ambassador's kitchen designer, did a wonderful job designing us our dream kitchen. They don't blindly build off the blueprints but work with you and make suggestions so that your DREAM HOME becomes a reality. They have been in business for 25 years. That is hard to find in a company these days. They will be around for another 25 years because of their trustworthiness, workmanship and friendly staff read more

We worked with Ambassador Home Improvement (AHI) on a significant project, which included remodeling our main floor, all three bathrooms, stairs, basement, kitchen, five bedrooms, updating our HVAC system and boiler. Simply put, from start to finish and responding to concerns after project completion, AHI was fantastic. From the detailed walk through of our home discussing what we envisioned for the project to supporting us with selections and keeping us in the loop with project status, it was comforting to know we could count on AHI to be thought partners with us. The way everything turned out is more than we could have asked for. Gary and his team were incredibly responsive, always on top of the work and when issues would come up as they would in any large scale project, they could be trusted to work with us to come up with solutions. They are also good on their word on following up even after the work is done. After a couple of months of project completion, when we encountered a minor issue with our HVAC and shared this with AHI, they sent someone on that day to resolve the issue. Last but not least, a huge shout out to our project manager, Doug. He is awesome! read more

We had a very nice experience with Ambassador. Gary, the owner, was very easy to work with. He was able to visit our home prior to closing and gave us some great ideas. They were able to help us will all the design aspects to for our renovation. We moved from Brooklyn to the Island and ended up redoing most of the house. We opened up the entire 1st floor, including moving a bathroom, and redoing the kitchen. We also redid the upstairs bathroom as well as adding a laundry room. We really enjoyed working with our Project Manager, Doug, we was very easy to work with. He was alway responsible and always know how to resolve any issues the would pop up during the renovation. He was easy to reach and always responsive. He was alway able to provide timelines and make us feel comfortable with the process. I would recommend requesting Doug, if he is available. The project took about 6 months. They were able to push hard at the end to get us in the house. They also guarantee their work and will always come back to fix any issues that come up when you are living in the home. I would recommend Ambassador to anyone looking for renovation. read more

A few years ago, Ambassador resided my house and built a portico. Gary Zaccaro and his staff did an excellent job - I'm still getting compliments. Since we decided to do some inside renovations, there was no question in our minds who to call. We met with Gary twice and he covered exactly what was required in doing an open concept living and dining room. This job involved removing walls and installing ceiling beams, window installation, flooring, etc. Liking what we discussed, Gary measured and ordered steel/material. A week before job was to start, my husband came down with some medical issues which caused us to cancel the renovation with no new date in sight. Thank goodness Gary is a compassionate and professional businessman. He totally understood our situation. Regardless of the fact that he already received material, he took no money and relieved us with no penalty! All I can say, he cares about maintaining a client relationship, which is hard to find these days, as well as producing high quality of work. I hope my next review will be about the fantastic renovation by Ambassador. read more

We just finished up our home renovation with Ambassador. The results are fantastic. The process is simple. You start with a meeting with the owner, Gary where you discuss your vision for your home. If you are doing a kitchen or bath over, he will set up a consultation with Dan, the designer, who provides a schematic of the layout. It's one stop shopping because this is all done at his office. Once the work begins, it's like clockwork. Teams come in and tackle their projects. You won't be sitting there waiting for them to show up. This company prides itself on timely service and communication. Occasionally, I would have a question about something, I would reach out to Gary and literally within minutes, I either had an answer to my question or he would send someone over to address my concern. You don't get that everywhere. I don't write too many reviews but when something is worth the accolades and it can help someone make an informed decision, I'm all for it. So basically, if you are doing a home renovation...I would strongly suggest using Ambassador. read more

Ambassador did a great job on our home expansion. We added a master bathroom, laundry room and expanded 2 bedrooms. Overall the work was top quality and our project manager, Jeff, was great at keeping us informed, recommending the best options and communicating with us regularly. We were told it would take 3 months for the job and it didn't go over that timeframe. The cost ended up being more than quoted, while some of the costs were unknown until they started the work some costs should have been included. The individual who did the quote should have included the entire roof cost replacement knowing the New roof wasn't going to match our current 20 yr old roof, this caused an unexpected cost having to roof half of our house. I would recommend ensuring everything is very clear on what is covered, we understood tile, tub, etc were for us to cover but found out at the very end the shower door wasn't included, so just make sure everything is clear. Overall, they did a great job and all the workers were friendly, would use them again! read more

We have had the best experience imaginable with Ambassador! We are planning a 3-phase renovation to our home and pretty much as soon as they finished Phase One, we put down a deposit for Phase Two--that's how much we loved their work! They were professional, courteous, and their attention to detail was above and beyond. Doug was our project manager and he was at our home almost every day to check on things, and he was always available to talk through issues or concerns. I've heard so many horror stories from friends about contractors who just don't show up to the job for months on end. That was never the case with Ambassador. We ran into a couple of hiccups on timing, but only because of some permitting backlogs (this job was done during Covid, after all). The Ambassador crew was at our house working every single day they could. Their top priority was helping us get back to normalcy as quickly as possible. I cannot recommend Ambassador highly enough! I've already given their number to a few friends :) read more

Ambassador Home Improvement is the best contracting company in New York. I met with Gary Zaccaro to add a porch to my existing house. He treated me like royalty! Once I signed the contract, everything was put into motion. It didn't take long to get approval for the permit. Once this was done the job started within 2 weeks. All of the different crews that Gary sent were wonderful. Everyone was extremely nice and accommodating. The project manager that was assigned to my job Doug Foote was fantastic. He was here everyday supervising my job. Everything went like clock work. I have a beautiful porch which my neighbors are jealous of. If your looking for a great contractor that will get the job done right and in a timely manner, Ambassador is the company for you! This was the best home improvement experience I have ever had. If you don't pick Ambassador, your making a huge mistake. I am thrilled with my porch and hope everyone out there can have the same experience that I've had. read more

If you are looking for a home improvement company, then Ambassador is the one for you. Since this was our first major project to be done to our home we wanted a company that would guide us along in the process as well as produces amazing results! We were so pleased to have picked Ambassador! They do not disappoint! The Ambassador team is one of the best you can find. Our home project was led by Doug. Doug is a reliable, trustworthy, and dedicated professional. He listened to us about concerns and answered all of our questions. He ensured that everything moved along, right on schedule. He made sure that we always were up to date on what was happening next. Doug is an amazing team leader. All of his teams were professional with impeccable craftsmanship. We definitely will be using Ambassador for our future projects. We highly recommend Ambassador for any of your home project needs. We are so thankful to the entire Ambassador Team for making our dreams a reality! read more

March 17, 2014 was the start of our amazing renovation with Ambassador Home Improvement. Our house was completely gutted on that day and it was the beginning of the transformation of our dream home. Gary, Sammy and the rest of the staff were very courteous and professional and kept us informed every step of the way. The progress made each day was amazing and was very exciting to see. I especially love my open floor plan and my long waited for white kitchen. When people enter they say my house is a WOW factor. I thank Gary and his crew for making my dream home come true and I would recommend them wholeheartedly. Gary stopped by for a service call and made arrangements to have my problems fixed immediately. I know that I have a contractor that I feel confident it. Thanks for a job well done? Joe and Joanne Schmid read more

Ambassador Home Improvement, the owner Gary Zaccaro, Doug our Project Manager, and the whole team at Ambassador are AMAZING! We interviewed many different companies before finding Gary. We needed a company that was reliable, knowledgable, and thorough. Ambassador delivered! Gary connected us to an architect, helped with the town and an expiditor, and more. We hired Ambassador for a huge renovation and extension. Gary, Doug and the Ambassador crew are dependable, experienced, and live up to their reputation. Everything was perfect from the demo to the final inspection. They show up, all the time, even for the smallest bit of help after completion. Honest, trustworthy, respectful, considerate. We are so happy with the team and their work and highly recommend Ambassador Home Improvment! read more