One star is incredibly generous. With the exception of a few nurses and a supportive physical…read moretherapy team, Savannah Cove should really be your absolute last choice for rehab. You cannot reach the facility. You will be sent to voicemail over and over, and it will never be returned. If you have a concern, you will not be able to address it. They routinely run out of essential medication, and when they do have it on hand, it is late more often than not, sometimes by hours. When they run out, it can be 24 hours without any pain medication, blood thinners, Insulin, etc. My mother was there for more than 30 days and saw the doctor one time, including when the facility was overrun with Covid and she was complaining of pain in her lungs. Had her symptoms not improved on their own, our only option would have been to call 911 to bring her to the hospital. She requested to see the doctor for several significant issues and was told each day that the doctor "comes in tomorrow." She was never seen in response to a single request, regardless of urgency. She was also frequently ignored by nursing staff. After pressing her call button, nurses would routinely come into the room and turn off her button without speaking to her. Her roommate fell out of her bed several times after being ignored by staff, and there were always cries for help throughout the hall that were never answered. She was recently discharged, and we were told by the discharge team that they had requested approval for PT/OT, nursing, and equipment that would all be with us within 48 hours. After four days, we finally called her insurance company who said they had no record of Savannah Cove ever submitting the requests. When the insurance rep tried calling Savannah Cove to obtain the information, she was also unable to reach anyone. When she finally did, after her third call, they hung up on her after she said she was with the insurance company. If you have literally any other option than Savannah Cove, I would take it. If you don't have an option, be prepared to visit frequently to advocate in person, as best as you can. They will tell you to call, and even here they might say to reach out to the executive director. I did, on more than one occasion, but you can't speak to them. You'll get their voicemail, and they will never return your call. Additionally, some of the positive reviews on this page and others appear to be from names identified on their Facebook as staff and administration, who post reviews from the POV of patients' families.

Worst shit ever. A loved one of mine was sent here and the staff was extremely disrespectful…read moretowards her. She isn't supposed to get up to use the bathroom by herself so she called for help and whoever came to help her practically told her to stop and just shit herself and they would clean her later.

I simply can't get over how amazing the your staff here are. From the first time I stepped foot on…read morethe property, we were impressed, it didn't smell like a retirement home, it actually smelled good there! The front desk could not have been kinder and accommodating, and meeting the director on duty (on a weekend I might add) for the first time really put us at ease. I appreciate mtce being so willing to help me get settled for the move in, even letting me borrow tools to assemble furniture! Their activities director is a special person, I can't get her positive attitude and smile out of my head, your loved one will be lucky to have her. Their Sales Director was also amazing, she walked us through the process, went out of her way to give us a video tour the same day we spoke for the first time (that meant a LOT to us) and then worked us through all the initial paperwork. We couldn't be happier with the care my father in law is receiving, this is a great facility made so by the incredible staff.

We are absolutely delighted with the loving care and attention the staff provides to our mother…read more Even though our mother does not want to be in a memory care facility, the gentle, compassionate care by the entire staff has made this transition as facile as possible. Our mother is even starting to make friends, which was something we didn't think was possible. A big shoutout to Tiana and Shantae for always being availabe to support our entire family as we navigate this challenging life phase for a beloved family member. Anytime we have needed anything, Tiana is there (even on her days off!) to provide support of every kind.

High class, beautiful residential community for seniors needing independent living or assisted…read moreliving accommodations. They have every amenity desired and then some. The staff is efficient and friendly. The chef and his team provides quality cuisine for every palate. The decor is relaxing and the features are well-planned. Love the swimming pool that has a ramp with a rail for seniors needing the added support upon entry and exit. Facing beautiful Lake Charity, the views are spectacular. An up and coming community with a traffic light for easy access to busy Maitland Blvd.

Opened in January 2022, I was told. It is a beautiful facility with mixed independent and assisted…read moreliving. Great location in Maitland, Fl. Not far from restaurants, a Farmer's Market, I-4 expressway. Lots of areas to sit in screened in porches, beautiful gardens outside, nice pool and a walking path. It has lots of potential. However, I cannot highly recommend at this time. They are pretty disorganized. When I initially met with the marketing director, I was told that the food was delicious with many options. The service is ridiculously slow in the dining area and far from being delicious. Quality is inconsistent. Food choices are limited with lots of carbs, mostly meat options , very limited fresh green vegetables or fresh fruit. They are very short-staffed. Servers seem burned out. Trelago The Grove is trying to hire more staff. Director is very opened to suggestions and making changes. He seems like he is really trying to improve things and he is hands-on. Newly hired Activities Director is warm, enthusiastic and very helpful. Outside trips are starting to be planned but up until recently, it was very limited. In a senior living facility, I was surprised to see the kitchen has high countertops requiring barstools. I think that most of my concerns relate to being new, limited staff and as I said there is good potential to improve. I will update in a few months.

I toured Savannah Grand with my mother and daughter last week, it was very impressive. All of the…read moreresidents seemed very happy; laughing smiling, socializing with friends. While I was there they had a singer for that days entertainment, and they celebrated the March birthdays with cake and punch and more songs. The place seemed like a wonderful home and I'm thinking about it for my mother. While I was touring I saw the schedule of events for the month, it looks like there are tons of things to do everyday there, from bingo, to trivia, exercise classes, prayer groups and so much more. My favorite thing about Savannah Grand was the court yards, they were so beautiful and peaceful.

The Staff at Savannah Grand cannot be beat. A group of caring committed and competent caregivers…read morefocused on meeting the needs of the residents with compassion and heartfelt care. The residents of this community are dearly loved.

This facility was a death center not a care center. My diabetic mother had a huge sugar spike and…read morethey wouldn't give insulin because doctor hadn't ordered it. They claimed they'd been calling doctor for 3 days. I had to call 911 because no one would help my mom. The children of the lady in the bed next to me had also called 911 because their mother was unresponsive lying in bed. My elderly father had been forced to send her here by the hospital. I was out of town so I was unable to check the place first. Absolutely disgusting. Roaches on the walls and more!

My father was transferred from Winter Park Hospital. He arrived to his room and was treated poorly…read more He needed help to get change and washed his hair, took an hour for the nurses to respond. When my siblings asked the nurses tohelpmyfather, they didn't want to help and made all kinds of excuses. They acted like my father was a burden. Most staffs are rude and insulting. This rehab center located in Maitland Florida is a death center, not a rehab center!

This is a beautiful place for seniors to live an independent or assisted life. When you enter the…read morebuilding you step into a beautiful huge lobby/living room with big couches and chairs. The apartments are roomy and kept clean. Everyone is so friendly!

From the owner: Nestled in Longwood, Florida, Cascade Heights offers independent living and assisted living options…read morefor seniors in Seminole County. At Cascade Heights, convenience and comfort are our specialties. We're dedicated to maintaining your independence and providing attentive, compassionate support for every situation. Check out our senior living community today!

Don't be deceived by the photos. Go behind the scenes. Severe maintenance issues. Cobwebs abound…read more Many broken, damaged fixtures, faucets missing knobs, toilet tissue holders broken for weeks. Painting needed Several staff were compassionate ( and saved the day for Mgt) however many were not ( on their phones). Memory Care quality very lacking as if a patient is incontinent, unless you're there and push the staff to toilet/change them, they sit there or lie in their bed for hours. Don't expect them to help getting their teeth brushed either. Long story but you're lucky if they get it done. UNLESS you push the issue. Food mediocre at best. Activity provided but if a patient is unable to participate no effort to help or get them engaged. Staff to patient ratio very low. This area had about 20 patients and no more than two staff so if one was busy with meds or changing a patient, the other was responsible for everything else like entering or exiting visitor due to the lockdown policy. Forget the positive online reviews and if you tour, ask other visitors their thoughts. Maybe AL is satisfactory but MC is way below expectations.

I was very impressed with Grand Villas after having seen a few assisted living homes. The staff are…read morevery nice, very professional, kind, and accommodating. TaMara and Marshall seemed genuinely concerned about my mom. Exactly what I was looking for. My mom will be moving in next week.

We're amazed with One Senior Place. You're greeted when you walk in and assisted with anything…read morerelated to senior services. Their team is superb and has helped Vivant Senior Living connect with families in need of memory care services. We can't recommend them enough!

Excellent help with Medicare, financial service and finding home help. Reliable, enjoyable,…read morepersonal attention. Nice to have various services in one location