Don't be deceived by the photos. Go behind the scenes. Severe maintenance issues. Cobwebs abound…read more Many broken, damaged fixtures, faucets missing knobs, toilet tissue holders broken for weeks. Painting needed Several staff were compassionate ( and saved the day for Mgt) however many were not ( on their phones). Memory Care quality very lacking as if a patient is incontinent, unless you're there and push the staff to toilet/change them, they sit there or lie in their bed for hours. Don't expect them to help getting their teeth brushed either. Long story but you're lucky if they get it done. UNLESS you push the issue. Food mediocre at best. Activity provided but if a patient is unable to participate no effort to help or get them engaged. Staff to patient ratio very low. This area had about 20 patients and no more than two staff so if one was busy with meds or changing a patient, the other was responsible for everything else like entering or exiting visitor due to the lockdown policy. Forget the positive online reviews and if you tour, ask other visitors their thoughts. Maybe AL is satisfactory but MC is way below expectations.

I was very impressed with Grand Villas after having seen a few assisted living homes. The staff are…read morevery nice, very professional, kind, and accommodating. TaMara and Marshall seemed genuinely concerned about my mom. Exactly what I was looking for. My mom will be moving in next week.

I simply can't get over how amazing the your staff here are. From the first time I stepped foot on…read morethe property, we were impressed, it didn't smell like a retirement home, it actually smelled good there! The front desk could not have been kinder and accommodating, and meeting the director on duty (on a weekend I might add) for the first time really put us at ease. I appreciate mtce being so willing to help me get settled for the move in, even letting me borrow tools to assemble furniture! Their activities director is a special person, I can't get her positive attitude and smile out of my head, your loved one will be lucky to have her. Their Sales Director was also amazing, she walked us through the process, went out of her way to give us a video tour the same day we spoke for the first time (that meant a LOT to us) and then worked us through all the initial paperwork. We couldn't be happier with the care my father in law is receiving, this is a great facility made so by the incredible staff.

We are absolutely delighted with the loving care and attention the staff provides to our mother…read more Even though our mother does not want to be in a memory care facility, the gentle, compassionate care by the entire staff has made this transition as facile as possible. Our mother is even starting to make friends, which was something we didn't think was possible. A big shoutout to Tiana and Shantae for always being availabe to support our entire family as we navigate this challenging life phase for a beloved family member. Anytime we have needed anything, Tiana is there (even on her days off!) to provide support of every kind.

I toured Savannah Grand with my mother and daughter last week, it was very impressive. All of the…read moreresidents seemed very happy; laughing smiling, socializing with friends. While I was there they had a singer for that days entertainment, and they celebrated the March birthdays with cake and punch and more songs. The place seemed like a wonderful home and I'm thinking about it for my mother. While I was touring I saw the schedule of events for the month, it looks like there are tons of things to do everyday there, from bingo, to trivia, exercise classes, prayer groups and so much more. My favorite thing about Savannah Grand was the court yards, they were so beautiful and peaceful.

The Staff at Savannah Grand cannot be beat. A group of caring committed and competent caregivers…read morefocused on meeting the needs of the residents with compassion and heartfelt care. The residents of this community are dearly loved.

High class, beautiful residential community for seniors needing independent living or assisted…read moreliving accommodations. They have every amenity desired and then some. The staff is efficient and friendly. The chef and his team provides quality cuisine for every palate. The decor is relaxing and the features are well-planned. Love the swimming pool that has a ramp with a rail for seniors needing the added support upon entry and exit. Facing beautiful Lake Charity, the views are spectacular. An up and coming community with a traffic light for easy access to busy Maitland Blvd.

Opened in January 2022, I was told. It is a beautiful facility with mixed independent and assisted…read moreliving. Great location in Maitland, Fl. Not far from restaurants, a Farmer's Market, I-4 expressway. Lots of areas to sit in screened in porches, beautiful gardens outside, nice pool and a walking path. It has lots of potential. However, I cannot highly recommend at this time. They are pretty disorganized. When I initially met with the marketing director, I was told that the food was delicious with many options. The service is ridiculously slow in the dining area and far from being delicious. Quality is inconsistent. Food choices are limited with lots of carbs, mostly meat options , very limited fresh green vegetables or fresh fruit. They are very short-staffed. Servers seem burned out. Trelago The Grove is trying to hire more staff. Director is very opened to suggestions and making changes. He seems like he is really trying to improve things and he is hands-on. Newly hired Activities Director is warm, enthusiastic and very helpful. Outside trips are starting to be planned but up until recently, it was very limited. In a senior living facility, I was surprised to see the kitchen has high countertops requiring barstools. I think that most of my concerns relate to being new, limited staff and as I said there is good potential to improve. I will update in a few months.

My MIL was referred to VOTG by her care manager at the hospital. BIG MISTAKE. BIG MISTAKE. The…read morecare was non existent. Call button not answered for up to an hour and 45 minutes. Director of nursing admitted to receiving but not answering emails. Left in bathroom, where there is NO call button, for over an hour. Told it is easier for them to use depends and soil herself then help her to the bathroom. If you care for your loved one, avoid this place of horrors. Yes, authorities have been contacted and an investigation is under way.

My father-in-law was in the Rehab/Skilled Nursing facility at Village On The Green from June 2022…read moreto August 2022. We were so excited that a room opened up at Village On The Green for him. It is a beautiful facility and at that time, only one-year old. The Physical Therapists and Occupational Therapists did an amazing job with my father-in-law. My father-in-law could not move in his bed, or sit up when he first arrived and he definitely could not walk. Upon leaving he could roll himself over, scoot himself to the edge of the bed and could get up on his walker and walk without any assistance. He was slow and it took him a little time, but I didn't think he would ever walk again. All of the PT's and the OT's said he was a very hard worker and did what they asked of him. They were awesome! They have some wonderful nurses and PT's, such as Marva, Manny, and Michael. Chris Atkinson, Director of Rehabilitation was superb! Nessy Altenor, the Community Outreach Coordinator was great! On the downside, the food was horrible. They definitely needed a new menu and new cooks. I had a very bad experience with their Director of Social Services, Yakini DeClouet. We had a nice conversation one day and before hanging up, she said, "Btw...I will be calling you next week to have a discharge meeting and go over everything your father-in-law will need for discharge, and he will probably be discharged 2 to 3 weeks after that." The next week came and went and no phone call. The following week my husband received a phone call about a hospital bed and a wheelchair being delivered to our house that day and my father-in-law was told he was being discharged the next week. I called Yakini and told her and her response was, "O.k." with the attitude of "Like yeah, so what." I said, "well, you told me you were going to call me last week and we were going to have a discharge meeting and that he would probably be discharged 2 to 3 weeks after that. You never called me last week and now things are suddenly happening, we haven't had our discharge meeting and we aren't ready." Instead of him being discharged in 2 to 3 weeks, we are being told next week." Yakini set the expectation of what we were to expect, but she did not follow through... In fact, quite the opposite. She then told me she was washing her hands of us and that Chris Atkinson, the Director of Rehabilitation, would be handling my father-in-laws discharge from that point forward. When I spoke with Chris, he said that is the social worker's job. I said, "well, she is saying you will be handling my father-in-laws discharge from this point forward, she is washing her hands of us." This is in fact the social worker's responsibility and she washed her hands of my father-in-law, because I called her to find out what was going on....beds and wheelchairs are trying to be delivered, we haven't even had his discharge meeting and we are now being told he is going home the next week. Very unprofessional and took zero responsibility. My father-in-law was not released the following week. He ended up being there for another 3 weeks and his bed and wheelchair were delivered the week prior to his return home. It ended up working out, but we never heard from the social worker again. Extremely poor job and disappointment on the part of Yakini DeClouet. There are several 5 star ratings on this site, but I can tell you, several of them are from the staff, Directors and Administrators that are employed at Village On The Green. Vernon Zeger is the Executive Director at the health center, and Melissa (Missy) Costa is the Administrator at the health center.

We're amazed with One Senior Place. You're greeted when you walk in and assisted with anything…read morerelated to senior services. Their team is superb and has helped Vivant Senior Living connect with families in need of memory care services. We can't recommend them enough!

Excellent help with Medicare, financial service and finding home help. Reliable, enjoyable,…read morepersonal attention. Nice to have various services in one location

One star is incredibly generous. With the exception of a few nurses and a supportive physical…read moretherapy team, Savannah Cove should really be your absolute last choice for rehab. You cannot reach the facility. You will be sent to voicemail over and over, and it will never be returned. If you have a concern, you will not be able to address it. They routinely run out of essential medication, and when they do have it on hand, it is late more often than not, sometimes by hours. When they run out, it can be 24 hours without any pain medication, blood thinners, Insulin, etc. My mother was there for more than 30 days and saw the doctor one time, including when the facility was overrun with Covid and she was complaining of pain in her lungs. Had her symptoms not improved on their own, our only option would have been to call 911 to bring her to the hospital. She requested to see the doctor for several significant issues and was told each day that the doctor "comes in tomorrow." She was never seen in response to a single request, regardless of urgency. She was also frequently ignored by nursing staff. After pressing her call button, nurses would routinely come into the room and turn off her button without speaking to her. Her roommate fell out of her bed several times after being ignored by staff, and there were always cries for help throughout the hall that were never answered. She was recently discharged, and we were told by the discharge team that they had requested approval for PT/OT, nursing, and equipment that would all be with us within 48 hours. After four days, we finally called her insurance company who said they had no record of Savannah Cove ever submitting the requests. When the insurance rep tried calling Savannah Cove to obtain the information, she was also unable to reach anyone. When she finally did, after her third call, they hung up on her after she said she was with the insurance company. If you have literally any other option than Savannah Cove, I would take it. If you don't have an option, be prepared to visit frequently to advocate in person, as best as you can. They will tell you to call, and even here they might say to reach out to the executive director. I did, on more than one occasion, but you can't speak to them. You'll get their voicemail, and they will never return your call. Additionally, some of the positive reviews on this page and others appear to be from names identified on their Facebook as staff and administration, who post reviews from the POV of patients' families.

Worst shit ever. A loved one of mine was sent here and the staff was extremely disrespectful…read moretowards her. She isn't supposed to get up to use the bathroom by herself so she called for help and whoever came to help her practically told her to stop and just shit herself and they would clean her later.

I have seen the warm, appreciative smiles on the faces of so many seniors who have been touched by…read moreThe Jewish Pavilion. Whether they are hosting holiday events, running Shabbat services or visiting seniors one-on-one, the organization does incredible work. Volunteering makes a big difference, and also warms ones own heart.

The Jewish Pavilion greatly improved my Dad's quality of life after his move to Central Florida…read more When I lost my Mom, and it became apparent that it was not best that my Dad stay in his house (even with aides), I moved him to assisted living (followed by memory care) near me. The facility was wonderful but he missed the Jewish culture he was used to -having lived in the Bronx, Westchester County NY and Boynton Beach. Jewish Pavilion brought that part of his life back to him with Yiddish classes, personal visits, Shabbat, holiday celebrations and also pet therapy. JP was also a great help to me - I felt like I had extended family helping me through his last years. This is a vital service for seniors and their families in Central Florida.

I feel we have been very fortunate in my mom's transfer to West Altamonte Nursing and rehab after…read moreher recent hospital stay. It is an older building but the care (Nursing, Physical and Occupational Therapies, really all the personnel) has been outstanding. I am a nurse and I consider myself a critical evaluator. If you are looking for a placement look first and foremost at staffing levels. No place is perfect but the staff here almost without exception is kind, knowledgable and stays right in top of things anticipating needs and problem solving.

This is the worst center. These people do not care about the patients and if you mention anything…read morethe nurses are condescending and will leave someone in a diaper for 2 hours. We voiced our concern to a higher up and they were jerks. Do not put anyone here they are awful and should be disbanded