This is a follow up. 10/16/2025 Turned the heat on and the…read moresmoke detectors went off. Not cool. Also, no follow up about the vent cleaning. Taylor was supposed to let me know. 10/29/2025 Still waiting...nothing from them. Not a word. They get your money, don't follow through and disappear. Obviously they can't be trusted.

So my wife and I have to rush out to Bullhead City to do a health and welfare check on here mom. We…read morearrive to my mother in laws and I side the home it's 92 degrees and miserable. I had found Good Faith Heating and Air Conditioning the night before and set up this service call. Matt showed up on time and quickly verified and found the issue. The problem was more than a simple fix, however Matt did what he could to apply a quick bandaid until I can get the original contractor out to warranty repair the issue. The fix was cost effective and a great value to help out my mother in this 111 heat. Thank you Matt and Good Faith

My A/C failed during the latest hot spell the owner Bill came out due to all techs being busy, at…read morearrival he remembered being at my house over 10 years ago when he was a one-person operation had a nice laugh about that, he discovered the compressor had failed a $6,000 part I was in shock as I had a family member replace the propane system with electric some 4 years ago. Out of being just a great person Bill called the manufacture and discovered the part was under warrantee and ordered it gave me a call the next morning with the great news gave me a good price for installation and was very patient with payment as I was looking for funding this job, Cesar his tech came out when the part arrived for installation What a great Kid I say kid because I am 70 we talked most of the time he was here ( I probably slowed him down some) but he was all good with me (old guy) BSing with him 4 hours later beautiful cold air was flowing into my house again.

Came out and found out what was wrong and ordered parts. But left with it working and was…read moreprofessional.

These guys did an amazing job... very quick clean removal & installation of a new AC/Heating…read moresystem...

The quality and values this stand behinds there work highly recommend them for your heating and…read morecooling systems

All American replaced our 4 ton 20 year old A/C unit. Their team showed up on time, replaced the…read moreunit in a couple of hours. They were clean, professional and polite. They were also the most affordable! I will use them going forward!

I called All American for my yearly maintenance after being with another company for 30 years. I…read morecouldn't be more pleased! Chris Schwartz was my tech and he was absolutely fabulous. He explained everything and I did not feel I was being sold things I didn't need. The main thing I want and require from a company is honesty! He checked everything out, made a couple of recommendations but said they weren't urgent and could wait for awhile. How refreshing to not be pressured into buying something that isn't needed right away and will not negatively affect my AC unit. I recommended him to my neighbor and she made an appt for next week. Honesty and integrity from All American. Thank you

On a holiday weekend, our hot water heater decided to stop working. After calling the answering…read moreservice, I received a call back from the technician and he walked us through our options, including prices, and was able to come over, replace the hot water heater and get us back in business. We were so glad to see that you can get this taken care of immediately instead of having to wait for days, since it was a holiday weekend.

Great job by the crew, who efficiently cleaned up the entire workspace, ensuring everything was…read moreleft neat and orderly.

AC Pros has serviced our units since 2017 without any issues. Additionally they installed two new…read moreunits to replace our 30+ year old units when we purchased this home. The installation of these new units did require scheduling a crane as the units are on our roof. The old units were removed from our property as well. We have them undertake annually maintenance on our AC and heating units. The employees have always been courteous and knowledgeable. Both my husband and myself cannot say enough about this great local small business.

Last year they came out and got the flame sensor working fine throughout the season, however, I'm…read morehaving the exact same problem again this year. I've tried calling them every single day for the past 2 weeks and never get through. I'm put on hold indefinitely, until the call just ends on its own after 15-20 mins.

This place is execellent never any problems. They service our air conditioner and change the filter…read moreevery three mouths. All the tech are great.

Use Caution here: Mason was assigned our Warranty work…read moreconcerning a broken 5 ton Heat Pump. We are senior citizens with health issues and Summer is here and it's really hot, 90+ in the house. In any case, seems Mason and his family all woke up on the wrong side of the bed. He, (and they, on the phone) were rude, curt and had little to no customer service to make any person feel good about the work needed. Mason may have been very good in the past, but he seemed to be grumpy and frankly, not into the job. He tried a quick fix, lasted 3 days. When called back to complete fix, he never even came to my door (I'm in a wheelchair) and when stopped before leaving, he said it could be "awhile" before a replacement part would be installed. He added "he may have one laying around somewhere." That was enough for us. We will now go elsewhere for service. Again, perhaps this company was good at one time, but as seniors, we can not think of much good to say, sorry. When I commented about the heat, Mason said he had been "here for 29 years, and it's always hot." I could see in his eyes, he did not care at all about us. It is hard to say too much about the value here, since we had no choice in the company, and they may be much nicer when not a warranty call, IDK.

Superb service and honest. This company delivers above and beyond customer service, knowledgeable…read morestaff. I will not go anywhere else for my needs.

In utter disbelief that I paid for an inspection and cleaning and then was charged an additional…read more$180 to clean the Igniter. They won't be back or recommend. I feel violated.

I went on Yelp at 7pm at night to find a small independent Air Conditioner person'! And within 20…read moreminutes I received a call from Tom the owner' We had a conversation like we had known each other 2 years not 2 minute' The Quote Tom gave me was fair and honest'! Tom is always going to be my Go to Air-Con Man' I would recommend Tom to anyone. Waiting for Tom will be one of the Best Decisions you could ever make'! Period '!!

Had a hard time figuring out installation of a thermostat, fought it for 3 days and finally gave up…read moreand used the project button on here. Hometown heating responded and gave a fair price for install. Within an hour he had the system functioning properly. Well worth the money to hire a professional! Same day service also! Thanks again!!

Having things go wrong with your Air Conditioner is not a pleasant experience. Your mind is…read morewondering how much this is going to cost, what is wrong with it and then the problem is presented to by photos and explanations! My unit was 20 years old and know -ing this was going to happen someday like today is here! I called Ambient and after showing my A-frame was going out. So we setup a meeting with Kyle with Ambient and giving a free heater with their Air Conditioning Unit! Kyle inspected everything and said they would have it installed in one day!! Allen their head technician with his crew had installed this 5 ton unit in 11 hrs. They were Awesome and everything works great!

They say they're coming (by text), no one shows up. When…read morethey do, and the work is performed, they ALWAYS try to upsell something. I'm Done with them.