I am a new customer of Alpha Air and I am very very happy with the outstanding service by Arthur (…read morethe owner) He came on time as scheduled! He was very efficient, professional, patient and very thorough! He went far and beyond the required services - adjusted and fixed the flaws from my previous HVAC. His fees and parts prices are very fair and reasonable. Thank you Arthur! Definitely will recommend to my friends.

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

This Company is honest and upfront. They explained what was going on and were very nice! I…read moreappreciate the work they did for me, they were on time and did the work quickly! Thanks Kevin and Corey! Jackie S

Called and talked with Kevin and he immediately walked me through a few things to check on my AC…read moreunit! Figured out the problem in 5 minutes and AC was back up and running! I was amazed that he was willing to help me out over the phone and for free! I offered to still pay but he said that if he could help over the phone then no charge. I will definitely be using him in the future and highly recommend to everyone!

On a holiday weekend, our hot water heater decided to stop working. After calling the answering…read moreservice, I received a call back from the technician and he walked us through our options, including prices, and was able to come over, replace the hot water heater and get us back in business. We were so glad to see that you can get this taken care of immediately instead of having to wait for days, since it was a holiday weekend.

our air went out on a thursday evening, we made it through the night, I called another company and…read morethey could get the unit on Friday but could not install until Tuesday. I called Air Control since they had been out a few times, within an hour our rep was out saw what needed to be done, by 3:30 that Friday afternoon we had a new conditioner installed. All of the men that worked on this were wonderful. we could not be happier and certainly now cooler.

My A/C failed during the latest hot spell the owner Bill came out due to all techs being busy, at…read morearrival he remembered being at my house over 10 years ago when he was a one-person operation had a nice laugh about that, he discovered the compressor had failed a $6,000 part I was in shock as I had a family member replace the propane system with electric some 4 years ago. Out of being just a great person Bill called the manufacture and discovered the part was under warrantee and ordered it gave me a call the next morning with the great news gave me a good price for installation and was very patient with payment as I was looking for funding this job, Cesar his tech came out when the part arrived for installation What a great Kid I say kid because I am 70 we talked most of the time he was here ( I probably slowed him down some) but he was all good with me (old guy) BSing with him 4 hours later beautiful cold air was flowing into my house again.

Came out and found out what was wrong and ordered parts. But left with it working and was…read moreprofessional.

Superb service and honest. This company delivers above and beyond customer service, knowledgeable…read morestaff. I will not go anywhere else for my needs.

In utter disbelief that I paid for an inspection and cleaning and then was charged an additional…read more$180 to clean the Igniter. They won't be back or recommend. I feel violated.

These guys did an amazing job... very quick clean removal & installation of a new AC/Heating…read moresystem...

The quality and values this stand behinds there work highly recommend them for your heating and…read morecooling systems

Clint was awesome!!! Very knowledgeable and helpful. He answered all my questions. Price was…read morereasonable for being a holiday weekend and I called him that same day. Highly recommend him!!!

He was the best guy in town listened to what I had to say checked everything that needed to be…read morechecked and left me and my family in a warm house for Thanksgiving and his price was very good. Thank you Clint Lamon