Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

Purchases a stove a here a few years back and it's been great. Recently had it removed for some…read moreremodeling and then reinstalled. They were always on time, did a great job, and at a reasonable price. Nice to have places that deliver what they promise all with a great attitude. Highly recommended.

I had an old, damaged wood-burning insert that needed replacing. I went to the showroom and spoke…read morewith Lee. She was very knowledgeable and patiently showed me what they offered. For various reasons, I switched over to a pellet insert. Stan arrived on time the day it was scheduled to be installed and left my place spotless. He took his time in teaching me how to operate and clean the new pellet insert. I highly recommend this company.

Garage door wasn't closing. Gave them a call and they were here within 15 minutes and it was fixed…read morein 5. We couldn't be happier with the friendly service. They also installed our gas burning fireplace a few years back and we love it. Great job Top Quality!

My old Jotul fireplace wouldn't start up and Cody and his assistant made quick work out of…read morerepairing it! Fast response, explained everything they were doing and cleaned up very well!! Great job!

I needed a wood stove custom made flue adapter and Ron did a great job fabricating this adapter at…read morea fair price. I recommend you give Billings Stove & Sheet Metal a try..

Very, very good. Had a problem with some tricky leaks. Ron came out & assessed the situation. He…read morehas been chasing leaks for a long time and knows where & how to locate them. Sent his guys out to clean & seal the areas. Professional, fair price. I recommend them. Thanks!

Good service, friendly, quick, and did a good job. A little expensive, but better than doing it…read moreyourself if you don't have the tools or time :)

Super Super friendly! Quick, knowledgeable, reasonable, honest and thorough. Will use again and…read morehighly recommend

Hi All, Had some work done by Winters on our pellet stove…read moreand cleaning a few years ago. Was done well but took 2 visits. We decided to revisit Winters for window / pellet stove cleaning. They arrived on time and got right to work. Randy and Reese were complete professionals and cared for our house. Wholly poop Randy climbed on a 12x12 pitch roof 35 ft up roof with just a ladder and serviced out spark arrester and exhaust. Damn impressed. Reese climbed 25 ft on extension ladder to clean our cathedral windows and returned several times when he saw a bit of debris. All came out perfect in the afternoon sunlight. Can't say enough good. Will have them return in a few months for a repeat.

I have been so very pleased with James Winters and Winters Stoves. James is very good at answering…read morequestions and returning texts and phone calls. We just had a new cast iron propane stove installed, and the process went very smoothly. The technicians, Mark and Ethan, were just the best. They are knowledgeable and so personable. They were able to quickly resolve a small fan issue. They went out of their way to stop by to help. That's quality service! I heartily recommend Winters Stove in Sonora.

We went in and spoke to a lady to schedule a cleaning and service of our gas fireplace. She said…read more$290. We were not home when they came but we let them in and seen on the cameras they were in and out in 10 minutes and left a bill for $340. They did not clean it and charged $50 for a part. We called and they said cleaning would be an additional $200. We were unhappy with the service and the price and I said we will pay it and do a Yelp review. She said I can hear your wife bitching in the background we won't even charge you. Looking at the reviews here, we were not the first ones with this issue. Make sure to get in writing what they say because they are not accurate but then they act like you are mistaken. Anyway, today she called for payment and said she never said that lol. Crazy lady.

The field techs for The Hearth are great! my wood burning stove was smoking badly thru almost every…read morepipe seam. I thought I was going to have to replace everything! but Adam and his assistant did a thorough inspection, letting me know the last sweeper did not do a good job and there was a heavy buildup of ash & creosote clogging the pipes-- a thorough cleaning would no doubt restore the stove to working order. Both guys were knowledgeable, helpful and friendly, and I know they'll restore my stove to working order.

Paul and Nick were great to work with. They built a beautiful deck at our place in Twain Harte . I…read morehighly recommend them. The construction crew were true craftsman from demo to completion. The job site was clean, organized and everything they said they would do they did . Ed X

We are so pleased and grateful for Paul and his Mother Lode team! My family co-purchased a very…read morelarge cabin that we decided to take down to the studs and re-build into a family cabin instead of its prior use as a kids camp. We'd never done any remodeling projects before, much less a full-house remodel. Paul and his team were SO helpful guiding us through every step of the way. He helped us through the permitting process and did all the demolition and re-build up to the rough-in including replacing 36 large windows and replacing a HUGE metal roof! They were instrumental in converting a lodge that previouslu consisted of 4 open "bunk rooms" and two multi-stall bathrooms into a beautiful 6bd/5bth family cabin. We absolutely love it and couldn't have done it without the help, guidance, hard work and expertise of Mother Lode Home Improvements! A huge THANK YOU from our whole family and all of our friends!! :)

Called in and they arrived the same day, fixed the washer that wasn't draining. Happy customerread more

Two thumbs up for Rudy! What a knowledgeable guy and also so friendly. Rudy came out to service our…read morerefrigerator and we couldn't have asked for a more professional, smart service man. I would highly recommended Direct Appliance Service. If you want the best on the first call, give Rudy and his team a jingle. Great humans! In today's market, it's hard to find a reputable work ethic and kindness at the same time. Thanks guys.