I'm writing this review for one reason only - to give props to a young man who gave me great service during an otherwise poor experience. Went to see The Odyssey but unfortunately the AC in the theater was broken and it was way too hot to watch a three hour movie. The first person I spoke to, told me since I purchased my tickets with apple pay, my only option was a store credit for future purchases. Being this was my first visit to this AMC in the six years that I've lived in Austin, a store credit was not of value and I simply wanted a refund. After telling Stone, the manger, my issue, he did not try to use AMC policy as a shield to dismiss me or force a solution I did not want. He offered a refund through a manual form submission to corporate and proceeded to complete the process. This is increasingly uncommon these days and should be acknowledged and rewarded. Stone chose to put the customer first when he had every opportunity not to. This experience makes me want to go back to the theater more than a gift card would have. Great work Stone - I hope AMC sees this review and rewards you some how. read more

I wish someone had told us the air conditioning was out before we bought our tickets and concessions. It was honestly hotter inside the theater than it was outside, which made it really uncomfortable to sit through the movie. No one mentioned the issue when we scanned our tickets or while we were ordering food and drinks. The movie itself was great, but the overall experience wasn't. Had we known about the lack of AC beforehand, I honestly would have turned the car around and asked for a refund, or at the very least I wouldn't have spent so much on concessions. A little transparency would have gone a long way. If there's an issue that significantly impacts the experience, customers deserve to know before spending their money. read more

We had time after work to catch a movie at the AMC Barton Creek Square 14. Late night and order tickets via kiosk machine. The service was friendly and helpful as we got there late but the ticket person said there are 20 minutes of previews before the movie started. He was right. We were able to watch, Supergirl, on IMAX. The seats were decent and we also received a Supergirl comic book! read more

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$20 to sit in IMAX with broken AC which made the dude next to me with BO smell so bad I had to cover my nose for 3 hours plus my glasses kept fogging up because it was so dang hot in there. If you're into packing yourself like a sardine next to humans who don't believe in personal hygiene while you sweat through a three hour movie....you will love this theater. This was, however, not annoying enough for me walk out and go through the trouble of trying to get a refund which I hear from other reviews is a pain in the ass....this is how good The Odyssey is....go see it...just NOT HERE. read more

I've been getting invited to see movies before they are released and so far I've been impressed. I saw Lucky Strike two weeks ago and tonight I saw Gail Daughtry. I enjoyed both and the price is right. read more

Not only were 2 of our 3 seats broken, the A/C did not work in the "IMAX" theater 1. Charging high price seats. Don't go here, it is a disgrace. I can't believe AMC still runs movies here! read more

Went here for the first time recently. Great location near a lot of great food options with loads of parking as people mention. Staff was very friendly and helpful. We were in the Dolby theatre (not sure if there are multiple) but I found the seats uncomfortable despite them being recliners. As a tall person they don't recline nearly enough so you're kind of in a weird half upright position. The speakers were so loud they were shaking the seats and it was almost unpleasant. Bathrooms were not clean. Standard theatre, not a bad spot but don't know if I'd come running back. read more

Skip it for IMAX movies, the screen is half the size of others at just 45x25. It's the smallest "IMAX" screen in Texas. Found out too late that cinephiles call this "LieMAX". Stayed for the movie, but never again. read more

AMC Barton Creek Square 14 - Disappointing "IMAX" screen - the smallest in Texas at just 45x25. - Cinema Near Me - Austin, Texas

I'm not sure why this theater has low reviews. I've been here several times in the past few months and have no complaints. The people working there have been friendly every time. The theater was clean. The recliners all worked and were comfy. It's nice to have a neighborhood theater. There's also a Cheesecake Factory next door in the mall if you want to grab a bite before or after. The mall also has a food court. The theater itself has a bar as well as the usual movie snacks. The bathrooms were fine. They aren't the cleanest but no complaints. They have all the new releases and even ran Demon Slayer for a while after other theaters stopped. read more

Went in for a movie night with family and left nauseas and disgusted! Avoid theater 13 at all costs, I notified the manager and supervisors which were together at the customer service station that not only were our seats broken but also the row had a rancid foul smell, all they stated was they'd make a note of it.. not worth spending your money on. read more

AMC Barton Creek Square 14 - Cinema Near Me - Austin, Texas

Went to watch Scream 7 at the iMax last night and was tegiclwly disappointed but the experience. The screen. Why is there a dent and scratch in the screen in the top right quadrant? Why isn't it fixed? Why does management leave it for the customers to allow it to impact nearly every scene. Snacks. What the actual heck? Mobile order large drink and regular popcorn to wait in line and get handed a trash bag. Stop it! Whose idea is this. Fire them. Bathrooms. Gross. Soda machine. Omg disgusting. I'm dry heaving Just thinking about the soda machine splatter, the butter area. Why in the world is all this public facing petri dish allowed to be open. I felt like a watched a movie at dog bark with piss everywhere. 311 health inspection inbound. read more

I've been coming to this theater my whole life and honestly, it's not great but it's not bad - hence a solid 4/5 stars. It's pretty easy to buy tickets online and it's quick to go through/find your theater since it isn't big. I just saw a movie recently and noted they have the nice electric recliners which is good! Of course mine had a hole where my left elbow goes so it was a little annoying but otherwise the chairs are nice. The display is your standard theater; I think they have imax options too but I've never seen a movie in one of those. Overall this is a decent theater! read more

A little old and outdated but overall a good theater that played our movie. We didn't order any concessions so can't speak to that. It was a later movie so the employees weren't overly friendly and seemed to just be chilling with friends. Pretty empty and the big fluorescent overhead lights were left on in the theater so someone had to notify an employee to turn them off during previews. read more

AMC Barton Creek Square 14 - Cinema Near Me - Austin, Texas

Went to watch Scream 7 at the iMax last night and was tegiclwly disappointed but the experience. The screen. Why is there a dent and scratch in the screen in the top right quadrant? Why isn't it fixed? Why does management leave it for the customers to allow it to impact nearly every scene. Snacks. What the actual heck? Mobile order large drink and regular popcorn to wait in line and get handed a trash bag. Stop it! Whose idea is this. Fire them. Bathrooms. Gross. Soda machine. Omg disgusting. I'm dry heaving Just thinking about the soda machine splatter, the butter area. Why in the world is all this public facing petri dish allowed to be open and never cleaned. I felt like a watched a movie at dog bark with piss everywhere. 311 health inspection inbound. read more

A few issues: - We watched Kiki's Delivery Service during Ghibli Week. While we got the tickets for the subtitled version, we got the dubbed. Which is totally a letdown, since that was the whole point of why we went. People in the theater were shocked. I let the staff know and they were like "really? okay." What kind of customer service was that? I don't need a refund or anything, just some accountability would be great. They made me so confused and actually questioned myself if I was in the wrong (wrong theater, wrong tickets)? but no, I double-checked. - Yes, it was dirty, and pretty stinky too. Make sure you bring your blankets y'all, pretty chilly in there after a while. No high expectations here. read more

We just got home after watching "Weapons" at the IMAX here, and felt like we had to make a couple of comments. We love the location, close to home, and near some good places for dinner. Plenty of parking, although the mall was extremely busy tonight and it was a bit of a hike, but not a big deal. This was our first time in this theater, since we usually go to Westgate or just watch movies at home. I wouldn't really call this an IMAX, but more of a slightly larger than normal movie screen. Normal width, maybe a bit taller, but laughable to call it that. As soon as you walk in the doors it's apparent that they don't spend much time cleaning. The railing's sticky, the ceiling tiles look like they've got water damage and it just smells like an abused old room. Just a funky vibe. Seats are really uncomfortable, it was brutal sitting through a 2 hour movie. Our biggest complaint would be the sub zero degree air blowing straight down on the seats from above. We froze our asses off. My wife brought a sweater just in case, and she still couldn't keep warm. Lots of people came in with blankets, so they must have known what to expect. Will amend this review for more complaints if we get sick. So much potential at this location, we're hoping management decides to wake up. read more

AMC Barton Creek Square 14 - A mini IMAX in a meat locker. - Cinema Near Me - Austin, Texas

Saw Gladiator II on IMAX while in Austin for the Thanksgiving holiday. It was packed, of course. Lines were long, of course. The only reason I'm giving this business 4 out 5 stars is because of how filthy it was. The floors were completely littered with trash--in the main entrance area AND in the theater itself. Other than that, no other issues. read more

This was the only theater showing Bob Trevino Likes This at a time I could make. This is not close to my house, but it was worth the drive. This AMC is attached to the mall so there's a giant parking lot that was pretty full. The theater itself is clean and spacious, and the staff is all really nice. They move quick too, there was a line, but the handled orders swiftly. This spot has one of those fancy fountain drink machines where you can mix it up and add flavors to your soft drink. Even better than that, is that this movie theater has Impossible Chicken Nuggets! You get to pick your sauce when you order. I went with the classic BBQ. They were so good! I would totally come back here just to eat those while watching a movie again. I will also admit that I finished them before the movie even started. The seats are comfy, the sound system works great, and the movie was clear. Also, go see Bob Trevino Likes This if you want an emotional roller coaster of a film. read more

I have to admit there's a lot of good things I could say about this theater location. For one thing it sits literally just across the hall from the cheesecake factory in Barton Creek mall. Inside the theater they do actually have a bar. We decided to come and see a Led Zeppelin movie, which we enjoyed. The movie time was at 4 PM. However, you have to put up with 20 minutes worth of film reviews before they get to your movie. The biggest downside of coming here are their very uncomfortable sagging seats. Sitting for two hours in that uncomfortable position guarantees I'll never set foot in here again. And if you're a heavyset person, you're really not gonna like it. To be honest, I didn't check out every single theater in the place and try out all the seats, but I can't see any reason why the seats in our theater were any different than the others. Despite some positive attributes here, it's just not worth the discomfort. Some informative photos included. read more

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Don't waste your time here. It's filthy, they have a bar but no one works there/. They will ask you to wait for their employees "breaks" to end before they serve you . This is a dying theatre trying to g to keep up with the new theatre experience. Don't waste your time. read more

AMC Barton Creek Square 14 - And these employees are borderline abusive. And pretty scary. - Cinema Near Me - Austin, Texas

The bathrooms were in awful shape/Johns were not flushed/Some of the doors were without locks/Out of paper to wash hands

It's a fairly decent AMC with friendly employees but the sort of nasty-ass drink & butter areas and anti-consumer, anti-employee, flat-out insane business practices to begin with. But CONSTANTLY the mall hosting the theater is renting out the theater's parking lot to a ridiculous little cheapo circus, and they rent out most of the area in front of the theater, which then has overflow from circus equipment trucks and circus patrons, and when you combine that with mall traffic, it makes it impossible to get to a movie sometimes. I literally had to drive home just now because I couldn't find a spot until I got to the other side of the mall, and it would've meant a 20+ minute walk from my car (in the rain), to the mall, then through HALF the mall to get to the most infamously mediocre theater in all of Austin. I did like an hour of rain driving for no reason because of this stupid ass location. I'll stick to Alamo and Regal I guess, like the rest of Austin. read more

I like the curved theater screen but the seats are SO uncomfortable. Throughout the entire movie I had to adjust every 5-10 minutes. It was hard to enjoy the movie because I couldn't find a comfortable position. I could tell the person behind me was having an issue too because their foot kept hitting the back of my chair every time they had to adjust. We didn't purchase any food or drinks so I can't review the snacks. read more

We watched Interstellar in iMax for the 10th year anniversary of the movies release. This was our very first time at this theater. We bought our tickets online a few days before. The concession line was pretty long. We had a pleasant experience at this theater. The IMAX here isn't as nice as the Bullock Museum IMAX. This IMAX was slightly smaller but the surround sound was still pretty nice. Parking is plentiful. This theater is attached to the mall but it has its own entrance so you don't necessarily have to go through the mall to get to it. read more

Overpriced, outdated, and not the quality you'd expect for an imax theater. We walked in and thought we were in the wrong place because it looked like a regular theater with a slightly bigger screen. It looks like it's still 2003 in there and the seats had rips in them. Went to see the newest Marvel movie and were disappointed immediately. read more

Torn seats, a sound system that sounds like a 1990s car stereo, stale popcorn, butter machine broken, and no pre-movie trivia or fun movie facts, just commercials. This place is far from a premier movie theater. read more

I love it that they have reclining seats... the theater looked clean but 3D was a bit overpriced, though we happily paid for it because Avatar should only be watched in 3D. The restrooms were really dirty though and 2 of the 3 sinks didn't work so all 10 stalls (give or take) had to share one. I honestly wouldn't be in a hurry to go back. read more

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Saw F1 last night - the movie theatre stinks so bad. like mold and old socks. the IMAX theatre is begging to be updated, the seats are absolutely terrible and absolutely no spacing. Very surprised AMC has a theater in this condition. read more

Your experience here will really depend on how frequently you find yourself at the movies. I have AMC A-List and find myself going a 2-3 times a month and find that this theater checks most of the boxes I'd look for, but really does nothing spectacular. If you're the type of person who only sees a small number of movies per year and looks to make that a special occasion, this theater probably isn't for you. In terms of food and overall experience this is the store brand whereas an Alamo or other similar option make for that special night out type of experience. I would dock my rating to 2 or 3 stars if I was grading this theater on that experience Of the 3 AMCs in Austin this theater has the widest array of releases and the most screens. While it does have "IMAX" it's not the true experience you would get at Bullock, so don't waste whatever the extra cost is. The audio/visual difference is so minimal vs their standard theater that I'd rather stick with the latter so I can at least get the reclining seats. This theater, along with the Tech Ridge AMC, have Dolby theaters that provide a more noticable improvement in quality over the standard option. I'll go for that when available since it's a free add on with A-List, but I don't personally think it's worth the extra couple of dollars. I've had some friends rave about the increase in quality, so your mileage my vary. I really like that this theater has a wider variety of showtimes compared to the other 2 AMCs, but the volume of earlier showtimes will vary throughout the year. There's one or two smaller theaters where the seat quality has noticably dipped, if you're going to the right upon entering it's more likely to be the case, but overall I've found that and the cleanliness to be up to par. Overall I think this is probably the best AMC experience you'll have in Austin if you're a volume shooter and live on the South side of the bridge. As someone who lives in North Central Austin I find myself at Tech Ridge more often and don't notice a huge difference in quality. However I do find myself here every so often since a lot of smaller releases only make it to Barton Creek read more

Meh... how much do you really expect from an AMC movie theater anyway, right? I'll start with the great things: Great service! Apparently there's a bar! And the Dolby sound? Amazing! We went to see Renaissance concert film and they seemed to be either understaffed or have very slow service. While we were waiting in the concession line, someone who was walking to their movie from the bar literally said "I hope you're not going to the bar because they're slow!" So, we heeded their advice and decided to forego drinks since we were already a little late. Once we got to the front of the line, the person at our register let us know there would be a 15 minute wait for our food. I must have looked pretty pitiful because he almost immediately offered to write down our theater and seat numbers to come bring it to us. That really saved the day. He went above and beyond. I really wish I could remember his name. He made our night! The highlight of our experience was the Dolby sound in the one Dolby theater that they have. It was BOOMING and so dynamic and rich. Truly, it felt like we were at the concert in person. We could feel the bass all around us! I highly recommend you specifically check out the place if you want to see something with Dolby sound. It's worth it! read more

This place is unbelievably dirty. Filthy bathroom that smelled like urine. It looked like a public bathroom at a truck stop in mid America. The counters were sticky and greasy. The soda fountain was for sure laden in bacteria. I only ordered a pickle bc it was so dirty at the snack bar but I WOULD NOT trust the popcorn or prepared food and for sure NOT THE ICE. They are no doubt NOT cleaning anything at this place. The trash cans are over flowing with trash. This place needa better management and to pay people a better wage so they care about the place. Plus, maybe you'll attract more than just a teen. Also, no one was cleaning obviously. I can't even think about how dirty the seats in the theatre are. This place is gross. They should be ashamed of themselves. read more

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I have never been to such a dirty theater. Trash left on the seats, trash on the floor, countertops for the Coke machines completely covered in spilled drinks, bathroom floor full of trash, lobby had visible crumbs and sticky substance on the floor. Aside from that, I did appreciate the reclining seats--very comfortable. Easy to book tickets online. But I won't be back. read more

I definitely understand the low rating for this cinema. I only came here because I was already in the neighborhood (very rare circumstance) and the movie and time fit my kids-free schedule of the day. The best thing here were the reclining seats - a must 36 weeks into your pregnancy during a 2 hour movie! We walked into a few minutes before previews were to start and it was obvious the place was not cleaned. The bathrooms were dirty the entire time we were there - and I was in them a lot. We bought our tickets ahead of time, so getting in was easy. This place definitely does not have any wow factor to it. read more

Completely appalling. Dirty theater. Won't be back. I've never experienced anything like it. My friends and I had bought 9 tickets to come see a movie. The theatre was pitch black before the previews and as we made our way in the dark, up the stairs, to find our seats we were appalled to find them covered by popcorn, old Starbucks cups, and snot paper, all over our seats. No cleaning in between movies. As we reported this to the service desk, one kind employee rushed to make an attempt to clean up in the dark with a tiny flashlight as previews began, while we patiently had to wait on the sidelines until he was "done" and we got to sit down among the leftover trash. Customer service never took responsibility for this poor experience. read more

This poor theatre is trashed. I'm disappointed because I'm a huge Bowie fan and this is the only theater the last 2 Bowie movies have played. They are understaffed and the staff that are there seem royally unhappy. The last several times I've been, there bar has been closed. The regular concessions are in need of restocking and there was popcorn literally all over the floor in the lobby. The theater itself does not seem likes it's being cleaned. I'm sorry to report this place is in bad shape. read more

We came to the theater on Sunday to watch a movie. We bought the tickets online and I did like that they show you the discount you are receiving when purchasing but did not enjoy the fee that came with it. We got to the theater around 9A since we were there for a 9:45A movie. Working the ticket machine was hard to operate and I can't tell if I have reached that age where I don't necessarily understand technology. I did show the QR Code and that helped. They seemed out of almost everything except popcorn and drinks so that's what we had. I did ask if they had coffee and they do but they were also out. While walking to our theater there were bags of trash all over the place. I have never been in a theater like that. When we were seated waiting for the movie to begin I noticed the pleather was ripping on some of the seats and there was still some trash from the previous showing the night before. Everything playing before the movie was entirely too loud and it took them a minute to adjust it or I may have just blanked out and didn't notice. It has been a while since I have even been to this theater, the last time we were here was for Lego Batman and they was a delay due to no one showing up for showing and having to wait outside the theater for like 2hrs. But that was then and this is now. read more

Clean cinema hall with comfortable recliner seats and multiple popcorn flavors. Also has other snack options - pretzel bites, burgers, hot dogs, pickles.. read more

Well back in the theaters FINALLY and we decided to see Top Gun Maverick IMAX style. We had a gift card so that was a bonus. Who knew that two tickets to see a movie were going to be $35 but it was worth it to see this movie in IMAX and surround-sound. The young lady at the concession stand was friendly and helpful. The bathrooms were clean and the theater was clean as well. A little bit of a sticky floor under my seat but it's a movie theater right? Things get spilled all the time. Overall, I would go here again just for the convenience of running into Nordstroms after the movie. Go see Top Gun Maverick! If you loved the first TG you won't be disappointed in this sequel. read more

We visited AMC Barton Creek Square 14 yesterday, August 6, 2023 to watch Barbie. The moment we stepped towards the facility's entrance doors, we noticed how filthy the doors appeared. The glass has smudges of gunk and grime everywhere--on ALL the doors. We approached the concession stand to find the counter displays locked up and not accessible, the candy racks were 75% empty and items that were available were in disarray. We paid for drinks and large popcorns. As we tried to fill our cups, we found EVERY Coke machine grimy beyond belief. Sticky, smudges all over the screens. We hesitated to fill the cups because we wondered how filthy the interior dispensers could be if the exterior looked so disgusting. But, while holding a napkin, I navigated the screen and made a selection. Trying to collect lids and straws was even worse. The GRIME was thick and all over the lid station doors, on all 4 of the lid selections, and countertop. Dirt, spills, dropped popcorn, trash, fingerprints and grime EVERYWHERE. Additionally, the floor was so STICKY that our shoes made noise as we walked and even stuck to the carpet for a few steps as we left the rubber/linoleum floor. The entire floor area in front of the drinks stations and even the butter stations was disgustingly sticky and dirty. The stickiness was not due to one drink being spilled, but felt like the floors hadn't been washed in months, much like the glass entrance/exit doors. The women's restroom was absolutely horrendous. MANY (not just one or two) stalls didn't even have toilet paper. The floors were littered. The other 5 or 6 patrons there with me were having to rip paper towels from the ROLL SET ON THE COUNTER to use as toilet paper. The sinks were filthy and the amount of dirt and grime on the main door handle looked like a breeding ground for bacteria. As we walked out, the trash receptacles were OVERFLOWING with trash--a ridiculous amount of trash. Unless the biohazard in the bathroom and the slime, dirt, grubbiness and trash aren't resolved, we won't return. Instead, we'll drive 25-min to iPic at The Domain, pay more for tickets, knowing the facility is spotless, clean and managed by people who care about their customers, rather than returning to AMC. read more

AMC Barton Creek Square 14 - Cinema Near Me - Austin, Texas

This used to be my go-to theatre but the experience has gone downhill in the past year or so. It always seems to be dirty -- from the restrooms to the lobby to several of the theaters. The experience at the concession stand is always a toss up because they are always out of things -- whether it's a lack of hot dogs, nachos, candy, popcorn, or anything else, there is no guarantee you'll get the full concession experience when you arrive. Staff aren't super welcoming or friendly either. Given how expensive a trip to the movies is now-a-days, proceed with caution or perhaps try another theatre. read more