The food was delicious! The chicken was a big juicy breast and the bun toasted. The fries were good. I enjoyed it. read more

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First time:). Here to see Lion King! This theater is amazing! The food is pricey but delicious. The waitress was super friendly and knowledgeable about the service. I noticed it was very clean considering dining in while you watch the movie. The reclining seats won me over . If you haven't seen Lion King what are you waiting on?!? It was better than the original. Visit this location! read more

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My family and I attended the 8:20 PM showing of the new Avatar movie on Tuesday, December 30th. During the film, several underage individuals repeatedly disrupted the theater by throwing ice, yelling profanity, and walking around throughout the auditorium. This behavior created an extremely disruptive and uncomfortable environment for all moviegoers. The situation escalated when a large chunk of ice was thrown and struck a member of my family, which constitutes an assault. At that point, approximately half of the theater left due to how out of control the situation had become. We initially remained in an effort to identify who was responsible, but the disruption continued. Eventually, security arrived, likely prompted by the number of people leaving, but no meaningful action was taken. The individuals responsible for the disturbance were not removed, continued walking around the theater, and the issue was never remediated. As a result, the movie experience was completely ruined, and we were unable to even watch the ending due to the ongoing distraction and lack of intervention. Following our departure, we have made multiple attempts to contact the theater to resolve the issue and request a refund, with no response. This was an unacceptable experience, a failure of basic theater management, and a serious safety concern. Zero out of five stars read more

Staff were wonderful. Only thing is they didn't have an earlier movie start time so we opted for another theatre. Will most likely come again read more

AMC DINE-IN Webb Gin 11 - Theatre 3 - Cinema Near Me - Lawrenceville, Georgia

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Title: Extremely Disappointed by the Unprofessional Staff I had a horrible experience at AMC and honestly, I'm still shocked. The customer service was completely unacceptable. The staff didn't keep their composure at all--things escalated quickly over something minor and instead of resolving it professionally, I was cursed out. I came just trying to enjoy a relaxing night out with my girlfriend, and instead, we had to deal with unnecessary drama and disrespect. This was supposed to be a good time, but it turned into a stressful and embarrassing situation. I expected better from AMC. Really disappointed. read more

Food is extensive menu, concession quality but good service. Very comfortable seats and usually not crowded

The good: The reclining seats were great, so comfortable. The lobby, and our theater were clean (I didn't use the ladies room but my husband said the men's room was clean). The bad: We took our seats but realized food and snack orders weren't taken at our seats but needed to be ordered in the lobby at the concession stand. So, back to the concession stand to order a large popcorn and large drink which came to $20! Of course we couldn't pick it up, they told us it would be "delivered" to us. We were halfway through the movie when realized our order still had not come. So, missing the movie my husband walked back to the concession stand to inquire and they gave him a drink and popcorn (he didn't know what sizes I had ordered). When he returned I realized the popcorn, and drink, were not large sizes I ordered, but we gave up at the point and just started eating. When we went to drink our drink we realized they had given us an orange drink and not the coke we ordered. We weren't willing to take the long walk back to the concession stand and miss more movie, we thought we'd just deal with it on the way out. Within 10 minutes our original order was delivered to our seats, in the correct sizes. So, it appeared my husband had been given someone else's order. We ended up with extra popcorn and a drink but, the aggravation of trying just to get it in the first place ruined the experience. My advice, eat before you come to the theater. The food is expensive, and not being able to pick up something as simple as popcorn and a drink is ridiculous. read more

The previews were 25 minutes. Kind of absurd. The place was pretty clean. Staff was nice. read more

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This theater has the potential to be a plus. Decent enough food and the theaters are clean and the seats are awesome but the public spaces where there's carpet is dreadful needs a good cleaning bathrooms do not look like they have been cleaned and we were the first showing of the day they could use a power wash out in front of the theater as well. This is to the manager, go to bat for your theater and get the funds to get your carpet cleaned and some pressure washing. Up your game. read more

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DONT COME HERE. I came here to see Wicked (which was awesome! Highly recommended), however I did not anticipate the horror that awaited us. We walked in and the whole front area was under construction. It was odd enough how the places was setup but once you walked in, you were immediately greeted by someone to scan your tickets and in some cramped area what I assume was... the bar?! Lmao it was so janky. Not to mention when you have to stand in line to get ANY food order. I thought you would sit down and then make your food order but NOPE! You literally have to order everything at the front and then go sit down. Seats were awful. Anytime anyone wanted to recline it sounded like a fart brigade among the theatre. But it was so LOUD that if you want to recline make sure to do it before the movie starts.... DONT GET ME STARTED ON THE BATHROOM! No soap. Like at all and these are where the employees are using the restroom too?! The same ones making the food?! Which by the way, I only have it a two star because the food was edible even though it had no taste and they forgot our waters half way through the movie and we had to ask twice for it. Never again will I cheat on Sugarloaf Mills again! read more

I am truly disgusted by the management. My husband and I went for a valentines dinner and movie on Feb. 11 Saturday evening and we were legit kicked out of this theater. They even called the cops on us. We are currently filing a law suit and seeking counsel as we were highly discriminated against. Being accused of recording/filming the movie we were watching bc my husband simply had his flash on trying to keep our baby entertained. We were seated in the far end, away from others. Facing our flight at the floor. We were rudely confronted, never asked if we could simply turn light off. The manager just straight up demanded us leave and telling us the cops were on the way. It just bafles me the level of incompetence, the accusation with NO EVIDENCE. The fact that they just called the cops , we were so humiliated. Honestly so traumatized, and humiliated. When cops arrived we spoke with them, we felt so cornered. We cooperated, cops even apologized. Crazy and never again stepping foot in this theater again. read more

We came on a Monday evening, it was perfect. No lines, very clean, and great seats! I really like the reclining seats read more

AMC DINE-IN Webb Gin 11 - Big screen. - Cinema Near Me - Lawrenceville, Georgia

We have been doing the "Movie Thing" lately and this place is less than 5 minutes away. It's a beautiful dine-in theater with reclining seats giving you the ultimate experience. Unfortunately, I have had an issue with service on every visit. The first time the young lady put in the wrong theater number and we did not get our food order and I had to go and check on things in the middle of the movie. The second mishap was my chicken tenders were old and tough and with a $70 Movie tab you want your food done right. Last but not least concern was being totally ignored by late staff, we took in a late show and around 9ish I went to get some candy so we could make it through the last part of the movie and couldn't find anyone at first, so I finally seen a young lady sweeping and called out to her at least 3 times or more with no response, finally someone came out and said the concessions were closed. (It was the bartender, which is always awesome!!!!). This is a good theater, they just need better staff! read more

Boy if you think of ways to ruin the opening night of a movie premier, reference AMC DINE-IN Webb Gin 11. My wife and I had date night planned with anticipation to see Wicked. We were shocked to walk into a construction site decorated with drop cloths for paint and all. Funny thing is there was no indication of said construction on the website or app. It would be nice to at least say there are limited menu options or wait times could be extended. Well all of these things happened. We waited 30mins in a line and another 1.30 for COLD Cheeseburgers. I question where they were making the food possibly a food truck or something ‍. Additionally every 10mins in line there was an announcement on how far the food was delayed or what menu items were becoming extinct. This was real good and ghetto to have someone screaming 1hr on food time standby. I guess this is what @Kieth Lee meant about Atlanta's food service industry, but this is Snellville and we are supposed to be safe right ‍. read more

The theater was nice, well put together. This was our first time here. We've gone to all the dine in theaters in and outside of Atlanta. This one was nice. The food was really good... and the price and portions were within reason. You have the option to order food online before you get there or you can order from the concessions or bar before the movie starts. I was surprised that the food arrived within 15 mins of us finding our seats and settling in. Friendly staff to greet you at the door and direct to towards your selected movie of choice. Would definitely come to this location again. read more

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I had avoided this place for years after seeing multiple posts on local facebook groups. Since those had slowed down I thought maybe they had improved and I would come try it for myself. Bought my tickets online, when I arrived the concession stand had a closed sign, there was also no one checking tickets so I just walked into the theater and took my seat. I arrived about 30 minutes before the show time to allow time to order food before the movie. In every other dine-in-style theater I have been to they come to your seat and take your order but after sitting down no one came in and there wasn't a button anywhere to call for a server. I continued to wait a while then sent a message to a friend that had been there before to ask about ordering food. That's when I was informed you have to order food in the lobby, they don't take orders in the theater. On the way back to the lobby I noticed a small sign on a post that was turned sideways indicating food was ordered in the lobby. I must have missed it while looking for the person who should be scanning our tickets. The concession stand still had a closed sign so I inquired about ordering food at the bar. They handed me a menu but nothing looked good so I just asked for popcorn and a drink. I was not able to just take that with me, I had to pay for a delivery fee to the theater. The cost of a medium drink and popcorn with the fee was more than the movie ticket, on top of that they asked for a tip! 22 minutes of previews plus 2 commercials for the movie theater later the movie started. Not sure why I need to see commercials for a place I'm already in? Now I know to avoid this place. read more

Rounded up 1/2 a star. Been to better dine-in theaters. No vegan burger options on menu. Free parking with Tesla charging stations nearby. Order food online or stand in line. Some rows didn't recline back. Random light went on in the middle of the main movie for like 3 minutes. French fries tasted like onions, not good. Also were too greasy. Chicken tenders I heard were good. Was served with ranch and honey mustard, but no BBQ. Soft drinks and popcorn were good. Server was kind and helpful. Side note: watched the Boy and the Heron, such a quiet movie didn't feel like making any noises even to eat. Was in auditorium 10 and (ended up moving down to) row D, which was not too close to the movie screen. read more

My Grandson and I had a wonderful experience at the AMC Dine-in Webb Gin 11. The theater was comfortable with our meal served on time. Great place for date night and a fun night with the guys or girls. read more

We have been to this dine-in movie theater a few times and have never been disappointed. The theaters are a nice size and the reclining chairs are clean and comfortable.  The menu has a number good items to choose and they also have a full bar. I will definitely be going back, whether it is date night or family fun time. read more

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This is a popular location with ample parking. They have a good menu including alcohol that they will bring to you. I still get popcorn though 'cuz it's a movie theater. The staff have always been nice. My only problem has been the app isn't always dependable so I get my tickets in person. read more

Nice theater but they need to work on the concessions process. I had to stand in a long line only to realize I was in the wrong line for tickets and had to get back in the line to order popcorn. You need to get there really early! read more

Well sometimes you don't get the food you ordered or it's kinda cold. But this time we were trying to get the Deadpool and Wolverine collection cups and popcorn buckets. But nope! They said they already sold out. Really? Not what I heard from someone that works here. Some of These fuckers I heard have put them up on eBay and selling them for outrageous amounts. Went to eBay and wow! Lots of them up there still in plastic. Yea you guys suck! You need to get a control on your workers. We patrons should have our chance to get these collector pieces. Especially after paying the inflated prices on the food and snacks. I'm very disappointed in this establishment. read more

Really nice, new, comfortable and clean theater. Reclining seats with a small table for your food and drinks. Great experience. If you order anything from their kitchen, they'll deliver straight to your seat! read more

Typical movie theater vibe though it is not as busy as others I've been too so that's a plus. Seats are generally comfortable but not all have been in the best shape. Food is over priced and not that great but still available if desired. Overall, your standard movie theater and there's no shame in that. read more

AMC DINE-IN Webb Gin 11 - Cinema Near Me - Lawrenceville, Georgia

This place was so nice when it was not ran by high school kids. Tonight was yet another poor experience, and to be honest ....I am done with this theater. You have to now order your food on screens. Asked for help and one of the kids pretty much had no clue how to help. The bartender stepped out so had to come back out for a drink. An hour into the movie, went out to check on my food, and they said.....I never ordered it? (The kid that tried to help me deleted it) The manager did even offer an apology or even a simple ....can I get your dessert or a drink on us for your troubles? The staff, management, and pretty much AMC brand is nolonger what I use to enjoy. This location has disappointed me for the last time. I will travel to another theater before I return to this one, which is 10 minutes from my home. Learn some custom service. read more

This was my first time at this AMC. It reminds me of AMC Levittown. Seen bad boys for life. Was a cool atmosphere. I wish it was like AMC Menlo Park 12. But it was a good team there accommodating and welcoming. Had to get a refund on our food and drinks because it never came during the film. I can accept it was a busy night I seen it for myself. It's just we really wanted our food. Only other thing they need a little bit more food options and the Coca Cola machines. read more

Me and my husband will never to go this movie theater again. We we're supposed to get our food at 8:15pm tonight. 9:05pm came and no food. Had to go out and find someone to bring our food. Come to find out, the food was cold and nobody had come to bring our food and they had to remake it. I'm utterly disgusted with this theater. You all need to do better with customer service. We won't be coming back read more

I'm an AMC fan, always have been, but if you're not going to actually have the "dine in" component available anymore stop advertising that. Having to get to your seat to then go back to order and then go back to your seat and wait is frustrating. The staff has no clue about the layout of the seats and are roaming with food - thank goodness we were in a private showing or I would've been pissed to see the number of people that the staff attempted to hand my food to. The food is also rather small portions at a hefty price. I'll probably go eat at a restaurant before or after in the future. Additionally, I feel like there's some shady things happening at this location as it relates to AMC Stubs benefits - I had a gift card and my rewards card on my phone and the cashier told me they couldn't scan anything. I could use my bank card but not my rewards information or gc - all of which seemed unfamiliar to the manager when I followed up before leaving. Rather than try and fix it, she told me to online and request an add of points- it's been 5 days and I'm still awaiting a response. This was my second visit and I'm not impressed...unfortunately, it's the middle ground location for me and my network, so I'm sure I'll be back again. Albeit with extremely low expectations. read more

I was at this theatre yesterday to watch inside out 2. To start, food options were limited. Luckily they had what we wanted. The movie ended and my food never arrived. Not once did the cashiers tell me or the other customers there was a wait let alone a 2 hour wait?? I was there 30mins prior to the movie starting so there is no excuse. The girl was nice and understanding and gave me a refund without arguing. But the point of going to a dine in theatre is to EAT! The people in front of me also requested a refund... for POPCORN they never received. I've been going to this theatre since it opened and this has never happened. Hopefully management can do better in the future... read more

While the movie we viewed was epic, this venue left a lot to be desired. We arrived for a 2:30 showing and noticed the lobby was pretty packed, but thought nothing of it as this was a "Dine In" theater. Soon we quickly learned that this theater was not providing dining services and all orders (popcorn included) were expected to take "atleast a Hour". Nearly two hours into our film our Popcorn and Soda were delivered... beyond the dining deficiencies, the bathrooms were disgusting and didn't even have tissue. Needless to say not only will I not be back, but I would encourage other patrons to also consider other theaters. read more

The food service is awful. We ordered cheese sticks, a large coke, & popcorn. The cheese sticks came out in a timely manner, but when asked about the other they said they were running behind. Just plan to bring your own snacks if you come. read more

2 p.m. on a Saturday, three drinks I was having can quickly fun and easily. I talked to one of the staff there and ask them if the place got crazy on Saturday and Friday nights the kids looked at me and laughed. I asked him point-blank can you have enough people here to serve all these theaters he said nah no matter how many people we have were slammed. the seats are very comfy the screens and sound are great possibly a little loud when the theater is not fact I know they have different sized theaters I saw a glass during the end of its run. I will come back here in the afternoon on a weekend and I'm sure it's crazy any Friday and Saturday night. If you're looking for a good food inexpensive service when you want it don't get your food out of movie! Especially on a Friday or Saturday night read more

AMC DINE-IN Webb Gin 11 - So far this is a very cool place - Cinema Near Me - Lawrenceville, Georgia

Horrible experience. This movie theatre need to figure out how to get their food running properly or scale back the menu to meet expectations. I ordered and was told there would be an hour wait for the food order. Kinda weird for just ordering popcorn (it shows they don't have a logic triage system for service). Also during the movie some employees were there. They were greeted by three or four of their friends in the middle of the movie. Also they somehow got their food. After that we noticed that there was a weird shadow on the film. Not sure if they haven't cleaned the theater glass near the projector. Either way finished the movie went to the desk for a refund. They told me they couldn't refund the tip I left but offered me free popcorn. The irony, I ordered popcorn that they didn't deliver. Tipped on that order then was offered free popcorn coupons instead of what I paid. I then pointed out the problem with the employees coming in three strong to search for a phone under a seat in the middle of the movie. They refuned the popcorn, but did nothing to refund my tip or the employees disturbing the movie. This theatre always has problems don't know why I thought it would be different. But this time took the cake. At least the movie was decent. read more