I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Hired once, declined once. Manual came both, first time was the leak from upstair unit toilet, he…read morecut my ceiling and found the leak no time, paid $170 for diagnostic. Second time, called pipe replacement of drainage with garbage disposal, an appointment was between 9 and 11 am, got here after 11, said pluming was done incorrectly, I need to give up disposal, redo plumbing without it for $430, I asked to send quote by email and let him go. Did not hired them second time since I disagreed their suggestion.

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Derek came out and repaired the pipe that brings water into the house. He is professional, Polite…read moreand explained the work scope. Very timely and professional. Thank you Derek!

We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

Great service and timely repairs. The owner and staff are extremely firm and knowledgeable. Would…read morehighly recommend

I called in the morning and was able to get a same day appointment for plumbing issues. Amy gave me…read morea timeframe between noon-3:00 pm. Shortly before the plumbers arrived, Amy called me to let me know they were on their way & gave me their names. They arrived within the timeframe I was given. Our toilets stopped flushing properly the night before. (Thank God this didn't happen on a Friday night.). I told the plumbers what was going on and they quickly assessed that there was a problem with the main line. They were able to snake it from the cleanout line outside and didn't have to get up on the roof. After they were done, they asked me to flush the toilets to make sure they were fine and asked me again to flush them to make sure nothing came back up. The whole process only took around 30 min. I would recommend J&J if you are in the need of a plumber!

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

I spoke to them this morning regarding a kitchen sink that wasn't draining properly…read more Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future.

Very disappointed. Robert Vazquez took 1 hour to get a part that should've 15 minutes to get. Home…read moredepot is 5 minutes away from my house. He got the wrong part and it didn't even fit!! He also overcharged me for the part he picked up by double. In total Robert overcharged me by $165 and I will be finishing the job since he got the wrong part.

I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

Shut off the main water line, cut out the cracked section of copper pipe behind the dry wall, and…read moresoldered in a new fitting.