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    American Airlines

    2.0 (304 reviews)

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    Our AirTag tells us our one missing suitcase is in YYZ airport in Canada & has been there since AA sent it to Canada instead of Spain.
    Beth B.

    We left RDU on 6/18/2026 in flight 2365 for an international trip over to Spain followed by Portugal. Our connection was in PHL. Because our initiating flight was delayed by American Airlines by almost 3 hours we had to RUN to get to our plane in Philadelphia. We barely made it and our luggage did not. We are on day 9 of our vacation and still being given no good answer other than they will locate our luggage and get it to us at some point. We filed a claim at the airport in Vigo, Spain with Iberia Airlines. This has gotten us nowhere either because the one bag NEVER made it to Europe. My AirTag says it is still sitting in Canada. Please find me our luggage of tag #AA0001294965 and call me or my husband today.

    elizabeth l.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 553-2114™ or +1 (888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Bigg H.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) "669"-0167™ or +1 (888) 669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    NeedyBaby J.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 553-2114™ or +1 (888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Marina R.

    The official main 24/7 Available Day & Night "customer service number" for **JetBlue Airline** is 1 (888)-669-01.67TM or +1 888)-305-48.03TM, ensuring smooth and hassle-free assistance with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, special travel requests, and other travel-related inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start.

    sean h.

    The official main 24/7 "customer service (toll-free) number" for **American Airlines** is 1 (888) 669-0391TM orR +1 (888) 305-48.03TM, support is available 24 hours a day, 7 days a week and 365 days in a year. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention.

    Titys Antonella O.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 669-0167TM or +1 888 305 4803TM, ensuring smooth and hassle-free assistance with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, special travel requests, and other travel-related inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start.

    Marianne E.

    The official main 24/7 'customer service' Toll-Free number for *American Airlines* is 1"888" 669"0391™ oR +1 (888) 305-48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. As an Emerald member of the oneworld alliance, I have always appreciated the complimentary seat selection offered by most partner airlines, so I expected a comparable experience with American Airlines. Unfortunately, this flight did not live up to those expectations. I paid an additional $140 to reserve seats that appeared to provide a more favorable arrangement during the booking process. However, once my wife and I boarded the aircraft, we found that the actual seat layout differed from what had been shown online. Paying an additional fee for seats that did not match the displayed configuration was both frustrating and disappointing. My assigned seat, [6K], also failed to provide the level of comfort I expected. The cushioning felt inadequate, making it difficult to remain comfortable throughout the journey. I relied on extra pillows and blankets to support my lower back for most of the flight. On long-distance routes, seating quality has a significant impact on the travel experience, and in this case, it left much to be desired. The customer service experience was another weak point. I initially contacted an American Airlines representative in Detroit to request clarification about my flight details and aircraft type. Rather than receiving a direct answer, I was transferred to another department, reportedly located in Chicago, where I was informed that they could not assist me. I was then given another phone number, only to be transferred back to the original Detroit office. After several calls and repeatedly explaining the same issue, I finally reached an agent who was able to answer my questions. The aircraft itself was clean, modern, and appeared to be well maintained, while the majority of the cabin crew remained courteous, attentive, and professional despite the demands of a busy flight. However, the onboard environment became less pleasant as the journey continued. Several passengers were disruptive and noisy, and the lavatories gradually became untidy, with wet floors, messy sinks, and a noticeable decline in overall cleanliness. Although I appreciate the professionalism and hard work demonstrated by the flight attendants, the confusing customer service process, disappointing seating experience, and declining cabin cleanliness ultimately overshadowed the positive aspects of the trip. Based on this experience, I would be inclined to compare other airlines before booking American Airlines again for a similar journey in the future. Simple Reservations & Well-Coordinated Travel Arrangements The travel experience started with a reservation system that was clear, responsive, and easy to navigate. Every stage of the booking process flowed naturally, with premium fare options and exclusive business class privileges explained in a concise and transparent manner. Selecting the preferred flight, seat, and travel options required minimal effort, while instant confirmation and detailed travel documents provided confidence that every aspect of the journey had been arranged efficiently. Exclusive Airport Services & Time-Saving Convenience The airport experience reflected the advantages of premium travel from the very beginning. Dedicated check-in counters ensured a swift start, and priority security lanes allowed for a smooth passage through the terminal. Before departure, the lounge offered a welcoming environment with comfortable seating and a peaceful atmosphere, making it easy to relax before the flight. Priority boarding completed the experience, allowing passengers to settle into the cabin without unnecessary delays or congestion. Premium Seating & Elevated Inflight Experience Business class delivered a noticeable improvement in comfort throughout the flight. The ergonomically designed seat offered excellent support, generous legroom, and multiple adjustment options for working or resting. A quiet, spacious cabin created a relaxing environment, while its immaculate condition reflected high standards of maintenance. The cabin crew remained courteous, approachable, and attentive, responding promptly to requests and ensuring every stage of the journey was handled with care. Efficient Arrival & Memorable Overall Experience The flight progressed smoothly with reliable service and well-organized onboard operations from departure to touchdown. Every aspect of the inflight experience was delivered with consistency.

    Carol E.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 553-2114™ or +1 (888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Mari Ángeles M.

    The official main 24/7 "customer service number" for **American Airlines ** is +1 866 (346) 5014TM or 1- 844-465-3024TM, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose American Airlines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Alaska Airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 866 (346) 5014TM |or 1- 844-465-3024TM today for fast assistance with your American Airlines travel needs. American Airlines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although American Airlines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly American Airlines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, ITA Airways, Lufthansa, Avianca, American Airlines and American Airlines to determine which carrier offers the best overall value and onboard experience.

    Jose C.

    The official 'customer service **American Airlines** (toll-free) number is **1 (888) 553-2114™ or +1 (888)-553-2114** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    Chris D.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 553-2114™ or +1 (888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Gabby G.

    The official main 24/7 "customer service number" for **American Airlines** is 1 (888) 553-2114™ or +1 (888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

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    6 months ago

    Really like that American has partnered with Alaska Alines so Admiral club members can use the Alaska lounge at SeaTac

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    A lot not very good support hit my head and they kept sending me forward with no answers

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    7 months ago

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    2 years ago

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    5 months ago

    Cancelled my flight with so little notice it is rude. Offered rebooked flights would not get me to my destination until the following day

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    4 years ago

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    10 months ago

    customer service is terrible and flights regularly delayed. Will never fly American again.

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    Delta Air Lines - SEA B Gates Directory at Gate B5A. About to board our Delta Air Lines flight from Seattle to San Francisco.

    Delta Air Lines

    2.1(518 reviews)
    0.0 mi

    The official main 24/7 "customer service number" for ** Delta Air Lines** is +1 (833) 644-04.67™ or…read more+1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose Delta Air Lines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Delta Air Lines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your Delta Air Lines travel needs. All Delta Air Lines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Delta Air Lines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Delta Air Lines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Delta Air Lines, Delta Air Lines, Ethiopian Airlines and Delta Air Lines to determine which carrier offers the best overall value and onboard experience.

    The official main 24/7 "customer service number" for ** Delta Air Lines** is +1 (833) 644-04.67™ or…read more+1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose Delta Air Lines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Delta Air Lines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your Delta Air Lines travel needs. All Delta Air Lines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Delta Air Lines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Delta Air Lines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Delta Air Lines, Delta Air Lines, Ethiopian Airlines and Delta Air Lines to determine which carrier offers the best overall value and onboard experience.

    Photos
    Delta Air Lines - This is the one

    This is the one

    Delta Air Lines
    Delta Air Lines

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    Southwest Airlines - Charging ports and a phone holder to watch movies during flight!

    Southwest Airlines

    2.8(253 reviews)
    0.0 mi

    As a long time SWA customer, I feel compelled to weigh in on the recent changes and how the…read moreexperience of flying SWA has evolved. Even with the seat assignments, charging for the 2nd bag and having to check in for boarding groups can seem more cumbersome and inefficient; the one thing that STILL stands out to me is the Gold Standard of customer service that has NOT changed! From curb check-in, Ticket counter and Gate agents, everyone still greets me with a smile, and goes above and beyond to help with any questions or concerns. I especially would like to point out a recent experience I had at the Seattle Ticket Counter with agent: Vise - She was so gracious, and worked to reroute us even though our booked flights were over 10 hours away still, and put us in seats together through both legs of our trip and got us home a half day earlier than planned. This has helped me realize that great customer service still exists and that is why I still Fly SWA! :)

    ** Southwest is now counting neck-pillows, tiny cross bodypurses on self, etc as a Carry on item…read more If you cannot put it in your purse or carry on suitcase then you have you pay $35 to check it on and $45 for second check on and I believe it's $150 for the 3rd if you have additional. Tip* if you have a Free drink ticket with your boarding pass you may have to inform the crew before you sit down. When I tried on my departing flight to use it the flight attendant wouldn't take it ("drinks are free") and I was too tired to discuss over other passengers next to me. The returning flight I informed the crew and I had no issues.

    Photos
    Southwest Airlines
    Southwest Airlines
    Southwest Airlines

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    Frontier Airlines - The only cancelled flight

    Frontier Airlines

    1.3(272 reviews)
    0.1 mi

    This is a low-coster. It is disingenuous to expect full-price service…read more Your gates WILL be in the farthest corners of the airport. You will be pestered with emails suggesting to pay for this and that in advance to make your trip more pleasant or predictable. You MAY be asked to prove that your hand luggage fits in their size bins (there were two next to my gate with stern warnings, so you can try in advance). You CAN pay through the app in the airport if you need to convert your personal item into a carry-on but that will eat some of the savings. The seats do not tilt; because of that the seating area is actually wider and pant size 42 man comfortably fits with no intrusion to the neighboring space. IMHO 44 should fit too. Your flight crew WILL be nice and bottomless tea or coffee will be 4 bucks. The lavatory is, probably, not cleaned between the flights. I was first and the seat was already "sprinkled" and one of two rolls of toilet paper was already down to the bare core. Short delays are very common with Frontier (at least on LAX-SEA they are) but usually they recover most of it through the flight. My flight left 20 minutes late but arrived on-time. If you fly with just the "personal item" AKA small backpack 18x14x8", accept the toilet situation (I am not saying that they never clean, only that on my flight it was not - for sure), and OK with the need to walk / take a free shuttle from the gate to the airplane, you will save 35%. If you have carry on, you will save ~15%, and if you are flexible with your travel dates, you will fly half-price comparing to the major airlines. The caveat is the usual - no changes and no upgrades of anything.

    I flew from LAs Vegas to Seattle today on flight number 2407. The flight attendants were, by far,…read morethe most unprofessional, unhelpful, and rude attendants I have ever encountered. There was a woman and a man who were in the back of the plane where the restrooms are. Before the flight even took off, the woman said to her male coworker that "the higher ups" don't like her and that's why she's in the back. They then continued talking extremely loudly to the extent that I and several people seated near me thought the conversation was coming out of the overhead speakers. Their conversations consisted of a kind of flirty exchange where the woman was sharing her entire dating life, stories about being drunk and even saying that she has 6 months clean. They continued talking extremely loudly despite multiple passengers looking back and questioning how they could be so unaware. The plane was extremely quiet as many people were returning from Las Vegas so extremely tired and trying to nap. After about 45 minutes, I went to the bathroom near them and politely asked if they realized that the whole back half of the plane e could hear their entire conversation. The response was that this is how they keep themselves awake on the job and began laughing and exchanging undermining and outwardly rude glances. I went back to my seat and about 10 minutes later, a man who was two rows from the back of the plane stood up and asked something similar to the following...would you guys mind keeping it down? We have spent the entire time on this flight listening to your discussions about inappropriate subjects and we would appreciate it if you would remain professional and spare us the details of your personal lives. They laughed and did not respond at which point t he said, "no wonder the higher up's don't like you." They continued to converse loudly and snicker about the passengers requests. At one point a different flight attendant approached them and we thought she would be asking them to quiet down but within moments she was laughing and clearly not informing them that they were out of line. At this time, I was filming and attempting to Document the situation. The woman then approached my seat and demanded that I stop recording. She had a red card and said if I did not stop recording she would hand the red card and I would be met by the police upon landing. When I tried to explain the situation, she said that she was unaware of that and when I asked for a supervisor, she stated the there was no supervisor on board and reminded me that it is against privacy rules to Record anyone without their permission. Overall, this was the worst flight I have ever experienced. The lack of professionalism and common courtesy was astounding. I will never fly with Frontier again.

    Photos
    Frontier Airlines
    Frontier Airlines - This terrible airline had ample space and made us check our bags, don't use them!

    This terrible airline had ample space and made us check our bags, don't use them!

    Frontier Airlines

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    Qatar Airways - Tarmac View

    Qatar Airways

    1.9(15 reviews)
    0.1 mi

    I want to recognize Maria at the Qatar Airways desk in the Seattle Airport for her exceptional…read morekindness and professionalism. She was knowledgeable, patient, and genuinely sympathetic while assisting me, and she handled the situation with real care. I do fly frequently, and I will note that Qatar Airways' carry-on weight limit feels significantly stricter than many other airlines I travel with. Being limited to 7 kg (15 lb) for a carry-on can be quite challenging in practice, with an associated $250 charge. That said, Maria herself was wonderful throughout the interaction. Her calm and supportive approach made a frustrating situation much easier to navigate, and she is a great representative of the airline's customer service. Guitar always on the other hand needs to increase their carry-on limit. 7 kg is not sufficient for any traveler!

    Absolutely unacceptable experience with Qatar Airways. My…read moremom was traveling from Chicago to Doha, then from Doha to Iraq. The connection in Doha was only 45 minutes, which is completely unrealistic. Because of this, she missed her connecting flight and lost an entire day of her trip. This wasn't just her many other passengers missed their connections too because of the same issue. I don't play about my mom, and this whole situation has me beyond angry. Thankfully, Qatar Airways did provide a hotel for everyone who was stranded, but that doesn't make up for the lost time and stress they caused. What made the situation even worse was that one of the agents lied to multiple passengers. They told everyone they would arrange and pay for a rental car so they could go out and explore Doha for about three hours during the unexpected stay. That never happened. They got people's hopes up with promises they never kept. On top of that, passengers weren't even given food money or meal vouchers. Losing an entire day of an international trip because of a connection that was far too short is unacceptable. The poor communication, false promises, and lack of proper customer service made an already frustrating situation even worse. I genuinely do NOT recommend booking with Qatar Airways.

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    Qatar Airways
    Qatar Airways - Check-in Counters

    Check-in Counters

    Qatar Airways

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    Spirit Airlines - Check-in Counter

    Spirit Airlines

    1.3(360 reviews)
    0.5 mi

    I mean, at this point what can I really say about Spirit that we all don't already know?…read more I still say in certain situations; they can be a decent fit. Take our recent quick 2-day trip from LAS to SEA. Roundtrip tickets were barely over $100 per person round trip. Holy crap! Say what you want, but that is a real good price! Bag fees are tricky for me. If I have a short trip I don't need to pack a lot. No matter what you do, you do get a free personal item. That is really calling it too tight for comfort, IMO. So, for this last trip I did an upgrade on their website for $35 per way, per person ($140.00 total). My extra $140 got us assigned seating to sit next to my partner for both flights near the front of the plane for both legs. It also got both of us a free carry-on item each, both ways in addition to our personal item. More than enough for a 2-day trip! Considering the fact that, if you checked in a bag at the airport day of, it could cost you $65 per bag, per leg that feels like a great deal! I mean, even with the extra money my total ticket price is still under $200 each round trip. I can totally live with that! As for the flights themselves, it is still Spirit so keep your expectations reasonable (read:low). Both flights were delayed, but nothing too bad. Usual mix of some very nice employees and some mildly passive ones as well. Nothing too bad. Honestly, I can bitch all I want, but I know for the right price and a short enough trip I will use them again. 3 stars.

    ZERO stars. Spirit is unreal. First time flying with Spirit Airlines. Customer service at the check…read morein counter is not the greatest. You will pay an arm and a leg for baggage. Please update your baggage policy on the website, that would be courteous especially for active duty personnel. You get two free baggage but at the counter you are told to verify your ID at the time of purchasing. The big guy with blond hair and young lady with curly dark hair were very unhelpful at check in.3/7/24 flying out of SEATAC this morning. The airplane lacks cleanliness too. Read the reviews and book with other another airline.

    Photos
    Spirit Airlines - Broke off one of the stands!

    Broke off one of the stands!

    Spirit Airlines - Even the fold down table is cheap! When was this plane built?

    Even the fold down table is cheap! When was this plane built?

    Spirit Airlines

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    Turkish Airlines - Tarmac View

    Turkish Airlines

    2.3(13 reviews)
    0.5 mi

    Turkish Airlines is a newer airline flying into Seattle as they only started nonstop flights to…read moreIstanbul in 2022. The airline is known for offering flights to the most destinations around the world. I flew on Turkish a few years ago from Seattle to Thessaloniki via Istanbul during spring break. For the most part, it was a good experience. The pluses are mostly with the in-flight experience. They use Dreamliner planes and serve tasty meals on all flights, including my short haul flights to and from Greece. The IFE system has extensive entertainment and they give all passengers an amenity bag on long haul flights. Lastly, the baggage allowance is generous as you can check in 2 bags. I do also want to bring up some items to consider booking on Turkish. My flight to Istanbul was nearly a hour late, but I still made my connection. Try not to book flights with short layovers. Also some of the connections have long layovers to destinations in the Middle East and Central Asia with flights arriving at odd hours. You may want to consider doing a stopover in Istanbul instead, which Turkish has a good program for. Lastly, gate security in Istanbul is extensive. So expect a thorough check of your carryon items before your flight. Overall, I enjoyed flying on Turkish. It is a well run airline with good fares to Europe and a great in-flight experience. However, you should consider travel time, especially layovers and the amount of backtracking needed to get to your destination when deciding whether to book.

    We flew Turkish Airlines from Madrid to Seattle in 2025, via Istanbul, and we had a great…read moreexperience. Our layover was long enough to be able to get to our next gate, and yet short enough to feel like we weren't wasting time. The flight was frankly luxurious compared to other long international flights. We flew to South America yearly for a while, and the economy experience on Turkish Airlines was like the Business Class experience on the unnamed airline to Montevideo. There were always two options for the meals. My wife was able to get gluten-free meals. The help staff was extremely friendly and helpful. It may well have been the best long flight experience in my life.

    Photos
    Turkish Airlines - Tarmac View

    Tarmac View

    Turkish Airlines
    Turkish Airlines - IFE Map

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    IFE Map

    Finnair - my bed

    Finnair

    3.3(3 reviews)
    0.5 mi

    Had amazing experience flying from Seattle to Helsinki to my home country Latvia with Finnair…read more Finnair expanded their flights and I was happy to see that I can fly trough Helsinki instead of Frankfurt to my home country out of Seattle because layover was shorter and it's also only 1 hour flight from Helsinki to Riga. Finnair partner up with British airways business lounge and it was very decent food and drinks (compare what I had with Lufthansa last year few celery sticks and a cookie). The lounge wasn't so big and one can hear some rude people speaking loud on their phones but it had a nice view of the runway. Our flight was on time and I was settling in my Business class seat after short boarding process. They welcomed me with the drink ( I choose their signature blueberry juice and Northern Blush cocktail -must try) and they also provide amenity kit (which was disappointing) It didn't had toothbrush or any socks, also their cream had very bad smell and texture. I hope they will improve that. The wireless phone charger didn't work for me because my phone has a case and it was not picking it up. Pillow blanket and pad were provided, also I noticed that I didn't got any slippers because when I was leaving the plane I saw many people had same slippers. Food was very good on the way there. I had for an appetizer crab meat with mayo mousse, caprese salad and nice piece of salmon with veggies. For dessert I had raspberry tart with tea. And plenty of blueberry juice- thats my favorite! (Unfortunately food on the way back wasn't great. They ran out of their signature drink Northern Blush at Helsinki which is Finnair hub!!! Smocked salmon on the way back was too salty and too smocked. Weird food options like shrimp quiche for breakfast or pork dinner which is not so appealing even to person that doesn't have any dietary restrictions. Both breakfast and dinner were bad, breakfast looked poor and tasted poor and dinner I couldn't even eat. Also why to serve cauliflower as a side on a long haul flights). Important to note seat doesn't recline but it lay flat! So you can't adjust it for a recliner like on other planes. Also belt is like in a car. But it didn't bothered me because I could adjust leg part of the seat but not the back. Entertainment was good and they had a lot of good new movies available. I wasn't bored at all! I watch Missis Harris goes to Paris (what an amazing inspirational movie) and The unbearable weight of massive talent. Bed was cozy and I had 4 h nap and woke up to breakfast. Hour and a half before landing in Helsinki they served us Breakfast which was very generous. It had cheese & ham, croissant, bread muffin, fruits, omelette, yogurt and mini jam. I was full and ready to spend 6 h layover at Helsinki! (Originally was 1h40m but then they changed it) Enjoyed my flight and definetely will consider again. Hopefully they will keep their good pricing compare to Swiss and Lufthansa!

    I recently flew with Finnair from Seattle, WA to Vilnius, Lithuania; it was a wonderful experience…read morefrom start to finish. I was a bit skeptical at first as I had originally booked with British Air, only to find out that the flights were operated by Finnair. Thankfully, there was clear communication regarding flight details once booked. Onboard, the cabin crew were exceptionally friendly and attentive, ensuring all passengers were comfortable.The meals served were well proportioned for "airline food." You must try their signature blueberry juice! There was a slight delay departing Seattle, but I had no issues with my connecting flight in Helsinki. All of my other flights took off on time, and we arrived a few minutes early each time. The only drawback is with luggage. My particular ticket was for carry-on luggage only. Finnair has a max combined weight of 8kg (~17.5 lbs), which can be difficult to meet with most suitcases. I used a light-weight travel backpack and just barely made the cutoff. Overall, Finnair exceeded my expectations, and I highly recommend them for anyone traveling from Seattle, WA to Vilnius, Lithuania. I will be flying with Finnair again!

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    Finnair - Ready to fly to visit my fam

    Ready to fly to visit my fam

    Finnair - Bed setup

    Bed setup

    Finnair - Amenity kit is disappointment- no socks no toothbrush

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    Amenity kit is disappointment- no socks no toothbrush

    American Airlines - airlines - Updated July 2026

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