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    1.0 (1 review)

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    5 years ago

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    Worcester Regional Airport - ORH

    Worcester Regional Airport - ORH

    3.8
    (51 reviews)
    0.3 mi

    I really like this little airport for a lot of reasons. I first used it many years ago (in the 90s)…read morewhen I had an important customer in Westborough, MA that I visited a few times. It was so much more hassle-free than Logan at that time. Even though Logan has improved a bit as far as terminating and originating accessibility, ORH is still my port of choice if I am working west of Boston. This small 6-gate airport has sometimes struggled to maintain regular passenger service. But Delta (NY LGA), American (PHL) and JetBlue (3 FL destinations) currently operate out of here, and hopefully it continues to maintain at least minimum viability. The airport served just shy of 230K passengers in 2024. Another reason I like this airport beyond the huge advantage of hassle-free travel is the fact that it is small and easily navigable. It allows easy check-in and security clearance with TSA people who are actually pleasant to interact with. The downsides to that, of course, are that there are far fewer amenities at this airport and far fewer flight options. However, the size of this airport means that I can arrive for my flight with far less time buffer compared to a large airport like BOS. In that case, the amenities become less important. There is a convenience store/food bar behind security where you can grab a coffee, soda or snack. That's all you really need at a place like this. It's also a pleasant, clean and modern facility. The facade is fairly attractive and the interior is quite nice. If I read correctly, I don't think this is the same building I used in the 90s when I first flew into this airport. But I was impressed with the facade even then given the size of the airport. With regard to logistics, I do have to connect to get to ORH. As a Delta afficianado who uses Detroit as my home airport, I always have an intermediary stop at NY LaGuardia. But given the advantages I experience on the other end, usually it's worth it. There are rental car facilities at ORH and it offers easy get-away (and return, as previously noted). However, my last trip revealed the negative aspect of this as we flew from LaGuardia all the way to the Worcester area and they would not let the plane land due to low visibility (I understand that fog is not an infrequent problem here). We turned around going back to LGA. The flight was canceled and I ended up having to re-book to Logan and driving to Worcester (fortunately late at night with no traffic...tip in case this happens to you: if I had it to do over, I would have flown to Providence instead). This was not a positive experience. But in the grand scheme of things, this is the classic case of a "first-world problem". I keep it in perspective. While overall I am a big fan of this airport with the caveats already noted, there is one infrastructure gripe that I have. Most airports, even small ones, are generally easily accessible via a major thoroughfare (a highway of some sort). This one and Lansing (Michigan) are the only two that I have used which I would classify as out-of-the-way. It seems like it requires a long drive through traffic-light controlled roads and Massachusetts traffic (some of the worst in country due to populaton density). There is a bus to the city that is at the airport hourly between 1:15 PM and 6:15 PM, but that does not make up for it. Beyond this one primary complaint, however, I view this airport as a very nice alternative to the crowded mega options. I wish it a long and happy business viability with prosperity and growth (not too much!). It serves an important purpose and I hope it continues to do so. Let's hope airlines continue to view this with general perspective and less ivory-towered, cold and calculated finance perspective that is often far too narrow. Sometimes, bean counters need to remember that Main St. can be more important than Wall St.

    Not too much to say about this airport. It's a smaller airport, and if you live in the middle of…read moreMassachusetts it's closer than dealing with the craziness of Boston.

    Photos
    Facade for ORH
    Facade for ORH
    Gate Area at ORH
    Gate Area at ORH
    Gate Area at ORH

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    Gate Area at ORH
    JetBlue

    JetBlue

    2.5
    (11 reviews)
    0.0 mi

    I booked two tickets with Jeblue for my wife and me. ( Same reservation)…read moreUpon checking in online the system assigned seats A and F, completely opposite of the same row. At the gate, I approached one of the flight attendants and asked to put is together. Her response was that I had to pay extra for it. I was furious! She didn't even make any effort to see if my request could be accommodated. At the same time, she offered to make a change but it would cost me, basically doubling the price of the ticket. So there was actually a way to put my wife and me next to each other. If only I could pay extra. The whole episode led me to believe that the seat assignment algorithm is designed to purposefully split people apart in order to force people to pay extra, that is at the last minute at the gate. The attendant was less than useful and plain rude. She did even want to be bother with such petty demand, but of course she could have taken a lion if I was willing to pay. This is plain extortion, if you ask me. JetBlue used to have some reputation. Now I miss Spirit! JetBlue is just another crappy airline in the long list of endless corporate greed.

    Back in the day, we thought JetBlue was a reasonably good airline. But in March 2019, I gave them a…read moreone-star review, as they canceled our outbound flight with short notice. I waited on their customer service line 50 minutes, but JetBlue was unable to help us get to Aruba that weekend. We took American Airlines on Monday. That was their pre-pandemic support level. Three years later, they are much worse. How bad you ask? My neighbor who flies to Florida frequently, now uses Spirit, a discount airline which also features a mediocre track record. The irony there is that JetBlue is trying to buy Spirit. Perhaps they are trying to prove that two wrongs do make a right! My current angst revolves around their refusal to credit a flight I tried to cancel online. I sent them the error messages I received, as the website wouldn't let me cancel. Their response was essentially, that's too bad, you should have called and waited the two-hour hold time to speak with someone. Nice! Sometimes I can't avoid JetBlue, as the routing dictates the choice. In a few weeks I'm taking them to the USVI. I tried to buy extra space seats (those are seats that have marginally adequate leg room). Their website didn't let the transaction process (their site has a lot of issues), I was getting another error. I used the online chat with them for over 40 minutes. At the end of the chat, they said I'd have to call customer service to fix it (a two-hour wait). Nope - not doing that. Mysteriously, the seats were applied about 5 days later (I still had a charge on my card). JetBlue does customer surveys. I don't know why. Perhaps I can help them save some time and money... Dear JetBlue Customer Service, It takes two-hours to get customer service on the phone. Your support system is so outdated, you don't provide automatic call back (hey even if it takes two-hours to speak to someone, if you offered a call back system, your customers wouldn't have to wait on the phone)! So, let's create a simple customer feedback formula: A+B=C... 2-hour Hold + No Automated Callback = TERIBLE CUSTOMER SERVICE! Good news, now you can stop sending out the surveys (and save some money and improve your call intake system). You don't have to thank me, but I'd certainly appreciate a credit on the delayed flight to FLL I never got to use!

    Photos
    Only flights to FL & Orlando
    Only flights to FL & Orlando
    JetBlue
    Liars again

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    Liars again
    Hilton Garden Inn Worcester

    Hilton Garden Inn Worcester

    3.0
    (105 reviews)
    3.7 mi
    $$

    Let's get our scream and psycho on! Let's hear it for Scream…read moreConn 2025! Where are my Ice Nine Kills Fans We have arrived! We are here to check in and parking is across the street from the hotel. You can park in front of the hotel while you check in and grab a few bags. It's highly recommended that you park then go to the room after check in . The hotel had the lobby decorated for the Scream Conn event. You can take your picture and use different props for that terrifying scene that you will need to remember this epic moment always. The room was a double standard room with two beds. It was clean and comfortable. The room will accommodate what you need for the convention . As a bonus this hotel and most of the rooms could use a redo and make over. For what we need it's perfect. It's a nice comfortable place to sleep that has a place to shower and is close to the venue. One does not worry about their safety either. It's super quiet . The beds snuggle you down and hold you as you drift to dreamland. Take my hand as we go through our journey and wind down for the day . Tomorrow is another day of screams and terrifying thoughts at the convention . Go to sleep and enjoy your nightmares until the morning comes. No matter what happens for your tomorrow we are going forward. This hotel can accommodate what you need for your stay . Is it a convention? Perhaps a business trip? You can trust this hotel and the staff that were genuinely kind to make your stay epic. Sweet dreams of terror as we begin another day of hope and love at the Scream Conn 2025 tomorrow together. Thanks to the hotel for making the lobby spooky and fun for this amazing convention.

    The room itself was clean and the bed was comfortable, which made it easy to rest after a long day…read more The location is also convenient, especially if you're visiting downtown Worcester, since most places are just a short drive away. However, I did run into a few issues during my stay. the room was generally clean, a few small details felt overlooked, like slower-than-expected Wi-Fi and some noise from nearby rooms that made it harder to fully relax at night.

    Photos
    Thank you for an amazing Scream Conn 2025.
    Thank you for an amazing Scream Conn 2025.
    Meeting Room
    Meeting Room
    Guest room

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    Guest room
    Worcester Airport Taxi Service

    Worcester Airport Taxi Service

    1.0
    (1 review)
    2.5 mi

    Our driver took us to the wrong airport and when we realized he was in the wrong direction he waved…read morehis hand at us and denied it. We finally got him to pull over. We gave him cash (same price the taxi ride cost from airport to location) and then the company charged us $$$$$ and no one will take our call.

    From the owner: If you have a plane to catch, then you don't want to get late and if you are coming home from the…read moreairport, then you simply need the most convenient cab service. The Worcester airport taxi service offers both. We have the most reliable cars and drivers available and the service can be booked at affordable rates. Covering the entire Worcester area, we have a wide range of vehicles to choose from so you can travel just like you want. From family saloon cars to people carriers, we have exactly what you want for your comfort. The residents of Worcester choose us because we offer a set of comprehensive benefits. Apart from punctual drivers, we additionally provide advantages such as a secure payment system, licensed and highly-skilled drivers, seat accommodations for children and infants, and fixed prices. Since the clients have the freedom to choose their cars and travel styles, the Worcester airport can service is a bespoke one. The next time you are going to the airport or coming in after a long flight, you can simply book our vehicles to enjoy the most comfortable and customized rides. Regardless of traveling alone or with family, you can trust our service and drivers to exceed your expectations. An incredible easier process of booking ensures that you have a quick ride in and out of Worcester when and as you need it. With our Worcester airport taxi service, you will never have to miss a flight again or wait hours at the Arrivals.

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    Worcester Airport Taxi Service

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    American Airlines - airlines - Updated August 2026

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