I've been coming here for 6 years! They are always accommodating and they do a nice job. They have…read morea new mechanic Alex who is very knowledgeable and friendly and their prices are good and fair and I highly recommend them!

I'm writing to share an experience I had during a recent phone call. I called and politely asked if…read moreI could speak with someone who speaks Spanish. I was told, in a rather abrupt tone, that no one was available and the call was ended. I called back to understand what had happened, and when I asked why the call had been disconnected, I was again told, somewhat rudely, that there was nobody who speaks Spanish. I then said I would try to explain what I needed in English, but the response I received -- "Ok, so what do you want?" -- was delivered in a tone that clearly conveyed annoyance and impatience. At that point, noticing the discomfort and lack of willingness to help, I chose to end the conversation politely and wished her a good day. I believe customer service is extremely important. Even when language barriers exist, professionalism, patience, and courtesy should always remain priorities. If someone is not comfortable interacting respectfully with customers, it may be worth reconsidering whether they are suited for a customer-facing role. My intention is simply to provide constructive feedback so future interactions can reflect the level of service customers expect and deserve.

I am very satisfied with my truck detailing received from this company. I highly recommend this…read moreteam for all your cleaning services. The cost was reasonable.

Todo may bien attention. Exelente, amabilidad y validation en el servicio , personal agradable…read moreservicial

Absolutely wonderful to deal with! Called late on a Saturday about an hour before they closed to…read moreinquire about a trailer, spoke to a gentleman named Caesar. Caesar answered all of our questions and then told us he would wait for us to drive from the Kendall area to make the purchase! When we got to the lot about ten minutes before they closed, we dealt with Caesar's dad, Eddie, what a nice man! We purchased the trailer we wanted and we were on our way home within 30 minutes. Thank you to all of you, we will definitely be back when we purchase another trailer!

I bought a trailer with them with a big list o problems to be fixed. Every time that I leave the…read moretrailer there to be repaired they don't even touch the trailer. The trailer is totally uneven wearing the tires 10 times faster and putting our lives at risk !! All the panels on the roof and sides is coming out too !! The best part is I bought it 3 months ago !! It's brand new !!

It's great to have an in town motorcycle shop that is family owned and operated. Located dead…read morecenter of the downtown area ( in a free standing two story building across the street from Home Depot Ft Lauderdale at 4th and Broward--next to the busy rail road crossing where Brightline train comes by 20 minutes after every hour) The shop sells all types of motorcycles and even the new space age looking tri-wheels types. My 20 year old Harley davidson is well looked after and they do all the basics : oil change , flat tires , battery problems and oil leaks .. a good company !

Amazing customer service! I just bought my first bike and I am truly grateful I came to them! I'll…read morebe back in the future when it's time for an upgrade

I recently was in a car accident and my insurance company (Progressive) recommended Diamond…read moreAutomotive for repairs as it's one of their preferred vendors and a lot of different Progressive customers have said good things about the body shop in the past when they had their service done there. My Progressive claims adjuster submitted the claim details late in the afternoon on a Friday to start the repair process the following week, and within 10 minutes I had a call from the offices at Diamond Automotive to try to schedule my appointment to drop off my car. The lady I spoke with was so nice and professional and wanted to help me any way that she could to make me feel at ease during the process. When I arrived at Diamond Automotive, they checked me in and set me up with my representative, Manny who was an absolute delight, shook my hand and made me feel welcome and walked through the damage to my car and next steps along with an estimated time frame. While I was meeting with Manny, the front desk had already been speaking with Enterprise and had someone en route to come pick me up to take me to the rental car lot while I was checking my car in for repairs. I was in and out in less than 15 minutes. Manny called me back the same day to update me on how my car looked, an estimate of the cost of the damages billed to Progressive and next steps and estimated time line. Diamond Automotive was already ordering parts and getting the wheel in motion to get my car back to me as quick as possible (the hold up was with Progressive being cheap and not wanting to pay all of the cost of damages done to my car by another Progressive driver - but that's nothing against the body shop there). Diamond Automotive went above and beyond to help me and kept me informed every step of the way and got me my car back as soon as possible and the repair work was truly superb. I was in the car and they were still detailing the car to make sure their work was flawless. I hope to never have body work done again, but if I do it will definitely be with Diamond Automotive.

Estoy tan agradecida con el equipo de Diamond Automotive por todo lo que han hecho por mí (y mi…read moreauto)! Desde que llegué a sus puertas, frustrada luego de 3 estimados, y agonizando sobre cuánto iba a tener que pagar porque el que le pegó al auto no tenía seguro y yo no tenía que gestionar a través de mi seguro, Andrés Cortes me dio gran esperanza al buscar alternativas de piezas de calidad pero económicas. Se notaba que sabía de lo que estaban hablando y se notaba que el esmero, sin prisa, con toda la intención de proveer servicio al cliente de excelencia y profesionalismo. Me dieron ganas de hacer arreglos adicionales que hacía tiempo pensaba hacer, como el bumper de al frente y el bonete. El resultado fue mucho mejor de lo que pude haber imaginado. Mi auto es bastante viejito, pero yo lo trato como una quinceañera y ellos hicieron lo mismo. Trataron a mi auto con el mismo esmero como si fuera una Range Rover! No me hicieron sentir que me estaban ajorando para contratarlos y, una vez los contraté, no se olvidaron de mí. Me ayudaron a coordinar el alquiler de auto, me mantuvieron al tanto del estado del arreglo cada vez y el trabajo se hizo en mucho menos tiempo del que pensé. Mi auto quedó como nuevo a un buen precio! Especial agradecimiento a Andrés Cortes y Henry por su esmero! I am so grateful to the team at Diamond Automotive for all they've done for me (and my car)! From the moment I came to their doors, frustrated over the first 3 estimates I'd gotten for my rear end collision, and dreading how much I'd have to pay out of pocket because the person who hit me was uninsured and I wanted to avoid my insurance, Andre's Cortes gave me some hope as I noticed he knew what he was talking about and wanted to help me find financially sound but quality parts. They were knowledgeable, professional and had a true sense of customer service. It made me want to fix additional parts I'd been meaning to have painted, like the front bumper and hood. The end result was so much better than I could have hope for. My car is iolllld , but I treat it like a teenager and they did the same... they treated my old car as they would treat their Range Rover clients. I'm so impressed with their prompt and excellent service. I never felt rushed by them to sign up with them and , when I did, I never felt like they forgot about me. They even helped me coordinate my rental car pick up, kept me informed of my car's status and were much quicker than anticipated. My car looks brand new at a very good price! Special shoutout to Andres Cortes and Henry.

Captain Ron showed up at my home on time and fixed both of my scooters for a fair price. He was…read moreextremely honest on the diagnosis and worked quickly repairing them. I highly recommend him and will use him again in the future. Thanks Captain Ron!!

100% recommend Captain Ron for any type of scooter maintenance or repair!!…read more He was very easy to contact and schedule a time for him to come to my home. He was on time, professional and did a quality job. The scooter wouldn't start, or keep a charge. He had all the parts on hand that were required, had it running in less than an hour and at a great price!

I moved to SoFla five years ago with the intention of riding every day. It's been great. What I…read morehadn't done is find a shop who was able to satisfy needs of service, experience, knowledge, know how with a smile and who cares enough to discuss options and what they recommend to keep my two wheeler running well for many miles and a long time. Today I stopped in to see Candy's Cycles and discussed my needs for service for my 2014 FLHR. They pointed out some inconsistencies with my past services at other shops that were done poorly or not done at all (but were paid for). Anyway I'm pleased and the bike is running better, shifting smoother and is safer than than when I took it in. I intend to patronize Candy's Cycles. You should check them out.

Always professional, caring, and trust worthy and provides fair pricing for auto repairs. This is…read morethe place I have been taken my car for many years . Thanks Victor and Junior .

Great service quality work always gets the job done in a timely manner. The only shop i trust with…read moremy car