This is our second purchase and we're glad he was able to get this one so quickly. JR really goes…read moreabove and beyond to make sure the process goes smoothly. We appreciate his communication and professionalism.

I purchased a GMC Acadia from them and it was a great experience. The car has been perfect and the…read morecustomer service was wonderful. Would purchase from again.

Service is amazing. They took time with me and even stayed after hours to make sure we got the…read morevehicle we wanted. I recommend 100%.

Came in, looked around took my time if I had a question they always make sure they can answer it,…read morewalked me through the plan and every what if's. Took my time investigating a car if nothing wrong with it, test drive, and it all good. If you just want to see and ask go ahead they are always ready. If you have any questions ask!!!

We visited AutoNation Toyota with our truck. We were fortunate to be assisted by Terrence, our…read moreservice advisor. The next day, we returned to seek more information about our vehicle. This time, we were helped by Dennard, the sales manager. I was thoroughly impressed by his attentiveness and willingness to listen to our concerns and find a solution. Dennard's exceptional customer service demonstrated his genuine care for his customers' needs. I highly recommend this place to anyone seeking reliable automotive services. Thank you again! From: Erlinda and Manny Ortega

Reviews are often underrated. AutoNation Toyota delivers with some kinks that are embedded in the…read moreownership of the dealer. The parts department, they know what they are doing for the lost part. The service is where the opportunity is lacking. I had a tonneau cover placed on my truck bed. It was installed incorrectly. Now, I have to make another appointment to get it installed proper. The issue is that the service advisors line never gets answered and the voice mail box is FULL! How do you expect to make any money when you can't leave messages or pick up the phone? I do a lot of " I don't knows" when I asked questions. The only way this place can improve is to take the feedback from the low scoring reviews and fix each problem. If you have one department that operates better than the other then you may want to check on favoritism. The parts department have seasoned personnel the service department, has many people who are their to help but not really certain how to help. I sense that if they take initiative or ask questions on how things work, they get the "I don't know" replies. Which makes sense now because they are replying on furthering their training but there is definitely some separation from who does what at this location. It is family owned and operated since 1974 so that speaks volumes.

Chris was great and made the whole process easy! I LOVE my car. It drives so well, and I have no…read moreregrets

Update: Following…read morethis review, AutoNation corporate did respond the same day and stated they would follow up within 24-48 hours. It has now been over 7 business days with no further communication. At this point, the issue is not only that my vehicle was returned with a non-functioning AC after service, but also the lack of follow-through after a stated commitment was made. I will be pursuing additional escalation if this is not addressed promptly.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

You can either talk to their voice assistant or someone's voicemail. Good luck getting a human on…read morethe phone to help you. Then if by chance you do and are looking for help with a vehicle being serviced be prepared to be sent to your service advisors voicemail because apparently no one but YOUR service advisor is able to help you with even the most basic of questions.

STAY AWAY FROM THE SERVICE DEPARTMENT…read more I've had to bring my Explorer Sport to Lithia Springs Ford three times for the same push-button start issue. The car starts whenever it feels like it and has left my wife and me stranded in parking lots twice. On my first visit (August 2025), I was assigned Bennie in service. After over a week, they told me it was the BCM (Body Control Module) and charged me around $1,500. Shortly after, the exact same problem came back. On the second visit, they kept my car for another week, then told me they "couldn't replicate the problem." I picked it up hoping it was just a fluke. Less than a month later, I'm stranded again in another parking lot. Now I'm on my third visit, and my car has been in their shop for three weeks with no solution. I've worked on cars for years, so I understand that some issues are hard to diagnose. But three weeks with almost zero communication is unacceptable. Every time my car is there, Bennie basically leaves me in the dark unless I chase him down. I leave voicemails, I talk to the clerk, and I still get no updates unless I keep calling. This last time, after three weeks with no real progress, I started calling the manager, Tim. His line went straight to voicemail too. No call back as of this morning. So not only am I out a lot of money and still dealing with the same issue, but the customer service is awful. In my experience, they charge high prices and then disappear when the job is actually difficult. PLEASE STAY AWAY. The service department will overcharge you for shoddy work and poor communication. Take your car to a reputable mechanic or at least another dealership that will answer the phone, call you back, and keep you updated. Unacceptable service from Lithia Springs Ford. If I could give 0 stars, I would. I will update this review as this fiasco unfolds.