I came here simply just to use the bathroom. I felt bad so I ordered some veggie fried rice. The portion size was huge and enough for 3 or 4 servings. The staff were helpful and courteous. I'm not the biggest American Deli fan but their fried rice was very enjoyable. I may return to try some of their other menu items. Inside seating is available and there is a tv. I'm assuming it's cozy because there was a guy in there sleep! Haha read more

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I asked for them to mix the two favors together. The guy said I had to purchase a larger portion to get two seasoning. So I ordered the larger portion. When I got to my destination the wings had two different seasonings lightly on top of the wings (5/5) not mixed. Last visit for me. The attitude was not pleasant. It has change in the last few years. The one in Roebuck is worst on attitude. You cannot enjoy your food if you it is serve with negative energy. I'm done. read more

The young man that was taking the order was rude, obnoxious & need to take a training in customer service because his customer service is lacking! Wont be coming back & letting everyone know else to not come. read more

I really enjoy American Deli because the food hits the spot for me every time. They serve comfort food.. wings, cheese fries, deli sandwiches, very sweet drink options etc! Out of the three times I've eaten here the food was always good and no complaints with service. I bf love there cheese steak sandwiches! Bread is nice and soft! read more

American Deli - a sandwich and fries in a styrofoam container - Cheesesteaks Near Me - Irondale, Alabama

Terrible location and I've avoided going ever since. Went to this location for the second time a few months ago. I always get lemon pepper wings with lots of hot sauce on top. The first time I went they made the order with no issues. Second time I go the very rude Asian cashier argued with me and said they don't make them like that. Funny they did it for me the first time I went and every time I go to American deli in Georgia I get it made that way. I explained that they did last time and that idiot still argued with me. So another rude Asian woman comes over with a smirk telling her to just do it. Ended up getting what I came for and left. Called back the next day to speak to a manager which was useless due to him not understanding English well. The guy William was nice but claimed the manager was out of town. He told me to come back and I'd get a free meal for the issue. I don't come to Birmingham often since I don't live there but I already made the decision free meal or not I would never step back in that ghetto establishment and I haven't. When in Birmingham I go to the Homewood location. Their bathroom has nothing but gang graffiti and other obscene writing on the wall. read more

If you know me, you know I love wings and good customer service. Well guess what?! U guessed it right! They do have both. Food is always prepared fresh & hot! One if my favorite wing joints. read more

American Deli - Cheesesteaks Near Me - Irondale, Alabama

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Love their service! Always fast and efficient with orders. Some times the fries are off but overall really good! Personally live the wings combo plus Philly cheesesteak. I would recommend the lemonade and peach punch mix as a drink, if you have a sweet tooth. read more

Stopped going here years ago and replaced it with a wing place a few doors down. Well we're back. We're so back we've been there twice already. Been looking for that place that can make hot lemon pepper wings... "Found It". Oh so good! Didn't get them the first time because somehow the order was messed up. This was my fault because they open the box and show you the order....duhhhh what was I looking at because I got two orders of plain wings but they were good, went back the next time and the order was perfect and the wings superb. It's always busy here, still wearing mask and they don't speak English well. But they are writing on the box your order and again they open box to show you what you're getting, so note to self " pay attention ", why I'm still giving 4 stars in spite the errorOur orders consist of lemon pepper wings, plain wings, honey bbq wings, fries, Cajun ranch fries, shrimp. Everything good. Also I mentioned what happened and he states he will make it right when I come back. read more

Probably the rudest customer service that I have ever experienced. I was going to this location consistently for a week with no problems whatsoever and today they have a new cook in the back who apparently likes to be disrespectful towards customers and throw a complete fit because they serve cold fries and I asked for the fries to be replaced. He actually refused to fix my order even though I told him that I just wanted my food because I was on my lunch break he would only give me a refund. He was so rude and disrespectful to me other men in there were commenting on how they could not believe that he was being so rude to me because it was just jaw-dropping how rude they were to people. Over cold fries. Wasted 20 minutes of lunch break there. Don't waste your time. Owned by bigoted racists who see no value in black customers. read more

I spent almost $20 on very mediocre food. Then they make you pay for ranch and honey mustard. I will never come back and they're rude for no reason. Don't waste your cash. Go some other place where your business is appreciated. read more

This is my 2nd visit here. My first visit was over a year ago and since I am visiting Birmingham now, I wanted another stab at American Deli. My S.O. turned me on to the mild wings with lemon pepper sprinkle. Great combination!! I can't eat more than 5 wings in one sitting so I opted for the 6 piece meal which comes with fries and a drink for $6.99. My babes got the 10 piece meal and he had 5 mild with lemon pepper sprinkle and 5 with honey mustard and lemon pepper sprinkle. The only gripe is they are heavy handed when putting season salt on the fries. Ohhhhhh and their credit card machine wouldn't take my debit card although I JUST used it...don't know what that was about.... read more

At first I was skeptical about this place but now I am a fan! I really like the medium buffalo wings with lemon pepper spice sprinkled on it. My favorite thing to order is the Philly and wing...a combo plate that includes a full sized Philly sandwich and five wings for under $10! You cant go wrong with that. I am going to venture into their Asian food the next time I go in there if I can tear myself away from my usual order. I sometimes take groups of teenagers out and both male and female teens love the sandwiches, wings, and fries here. There isnt much seating inside but it has always been enough for me and my group. The staff isnt very chatty but they get orders right and move people through fast. If there is a problem, they seem really willing to do what needs to be done to make it right. I will be back! read more

Honestly, the nicest people. The food is always great. I Highly recommend. The wings are fantastic.

If you like cut up slice cheese and large chunks of bell peppers in your salad, this is your place. If you like your shrimp from the frozen food section at the grocery store this is your place. Bad experience and then bad food! A Wings is in the same parking lot and much better service and food. read more

Yes again I am here to take over this chicken. I am actually from Birmingham and remember when they first got started, I didn't eat them much but NOW I be feenin, needing me some Medium with Lemon Pepper topping. My S.O. lives away but when she come she is all game on this Life of the Deli...Yep I made that up lol. But u want good wings? This is the spot to like a lot. read more

We hold these truths to be self-evident, that not all restaurants are created equal. One score and three years ago our fathers brought forth on the southeastern United States, a new restaurant, conceived in Americaness, and dedicated to the proposition that not all side items are created equal. American Deli is endowed by its Creator with certain unalienable Rights, that among these life, liberty, and the availability of Buffalo wings as a side item in a combo meal with a Philly cheese steak. Why stand we here idle? What is it that gentlemen wish? What would they have? I know not what course others may take; but as for me, give me chicken wings or give me death! We will not go quietly into the night! We will not vanish without a fight! We're going to live on, we're going to survive. Today we celebrate our American Deli! read more

I have visited this location numerous times and for the most times, was satisfied. I had a disturbing experience today. The cashier had a lackadaisical attitude and poor customer service. While waiting to place my order, he took a lengthy phone order. I am very patient and know how to wait for my turn. While waiting for him to complete the phone order, I observed one of the cooks sitting in a back area drinking from a cup. He the proceeded to place a basket of uncooked wings in the fryer, without washing his hands. I don't know if the baskets are pre-filled or if he placed them with his bare hands, I couldn't see. He then checked his phone, drank again from the cup and wiped his hands on his jeans. While placing my order, I told the cashier what I observed and asked if he was going to wash his hands before making orders. I was told he would wear gloves. The cook then proceeded to place items in containers, I told the cashier, that he did not wash his hands and was not wearing gloves. The cashier looked at me like I was crazy. I the asked if he would ask the cook to was his hands and put on gloves before making my order, the cashier just shrugged his shoulders. I then cancelled my order and left. Disgusting. Don't think I'm going back. read more

I went in on Sunday (07-29-2019). I asked the cashier to fry my wings hard. He told me that he could make it happen. I told him please just let me see them before this way they are cooked as they need to be. The cashier promised they could make it right and they would not sauce them before i looked at them. Now mind you there are only one other set of customers there and they are eating so no one is waiting. Well the cook sauces them anyway and tells me this is as crispy as the are getting in a very loud voice screaming and whatnot. I wont lie i gave him the business . Today i have called 3 times and he has told me i cannot speak to anyone and hangs up on me. This is the irondale location. Do not go there! read more

The food is really good!!! You will taste a piece of heaven~ and The owner was handsome. Kkkk read more

American Deli - the counter and menus of a restaurant - Cheesesteaks Near Me - Irondale, Alabama

It's okay the only problem is the cashiers most of them are rude and sometimes there isn't enough sauce on the chicken but I love the Cajun ranch fries. read more

I came at exactly 8:44pm and the cashier said they were closed. I looked at the door and it said 9 on Saturdays. Horrible either change your hours or take my order. Customers shouldn't be turned away if you're open. read more

All around terrible. The food was mediocre at best but what really brought me to write a review was the miserable service from the cashier. She was rude to customers and genuinely acted like she didn't want to take their money. She needs to be either retrained or let go, the other employees seemed scared of her and let her negativity bleed through into their attitudes. This place could improve I'm sure, but they need to start by addressing the issue of their angry little cashier, and after reading other reviews I'm not the only one that feels this way. read more

Okay, honestly, this place is my guilty pleasure. It's small, it's pretty worn down inside, but the staff is so warm and friendly (people who said service is terrible - be kind to the person who takes your order and serves your food! They are human, too) and the Phillies and wings are seriously, seriously, indulgently good. I like Cajun wings. This isn't a complaint, just an anecdote - I was misheard once on my wing order and instead got Cajun-spiced FRIES with ranch. They were a heart attack in a box but I still can't complain, because they were awesome. read more

Wow, their wings, fried shrimp & fries are great! It's a busy little restaurant with surprisingly quick service. Food was hot and fresh. Only delays are people who don't know what to order when they are up in line. Definitely a step up from a Quizno's or Subway. I'll be back to try their Philly steak sandwich which looked amazingly delicious. Love their seasonings. read more

DON'T WASTE YOUR MONEY!!!! -- unless you want wings, fried fish, or chicken, or maybe a hamburger. This is not what I expected a Deli to be. It is more like an Oriental/Mexican place. The staff is RUDE!!! There was a line and I moved to the right after I ordered. Once it was ready the cashier took it to the left side and wanted me to walk around the line to the other side to get it, and looked upset that I wanted him to bring it to where I was standing. Avoid the subs unless you like cold bread (refrigerated?) or pay the extra to have it heated. Mine had two thin slices of roast beef (hardly enough to taste) with a scant amount of lettuce and tomato on a short hoagie bun. The fries were cooked in very dark oil and tasted like it. At least the soft drink was good. Never again -- there are other actual deli's nearby. read more