The staff at this establishment exhibits a consistently rude demeanor. There is a noticeable absence of greetings and smiles among the employees. The cleanliness of the restaurant is also a concern. It appears that the staff members harbor a strong negative sentiment towards their workplace. It is advisable to avoid placing an order through Uber eats I waited forever in the drive-through to pick up my order and then they forced me to come in to get it and I asked why and they didn't give me a valid reason. Additionally, it is worth noting that the staff has implemented a policy requiring customers to enter the restaurant to collect their orders, which is an unusual practice. First and last time I'll ever go here. read more

Last time I went to this Milo's I was not impressed. The door was locked even when it was way past time to be open, and it seemed like everyone was hiding in the back. This time was a million times better. We were welcomed with an enthusiastic "Welcome to Milo's" which always puts a smile on my face. The food was good as usual! read more

Milo's Hamburgers - Burgers Near Me - Birmingham, Alabama

Fantastic customer service. They put in fresh chicken tenders AND fries for my friend and me. Love this place! Great vibe too! read more

Milo's Hamburgers - Burgers Near Me - Birmingham, Alabama

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Super fast service and really great food. I've never had a bad experience here! read more

Milo's Hamburgers - Cheeseburger and fries - Burgers Near Me - Birmingham, Alabama

Milo's use to be one of my favorites. It has quickly become one of my least favorite. Let me just say that the young lady who took my order was nice. I believe her name was Ulanda. My Milo's experiences have unfortunately been filled with bad fries & sloppy burgers lately. It doesn't matter which location I go to. So disappointing. One bright spot is that the sweet tea is good. I sat inside to eat my $7.91 thrown together meal in a clean dining room. I won't be going to eat at Milo's anytime soon. read more

The burgers here are excellent and the restaurant itself is clean! Whether I go through the drive thru or inside I always receive great service. One thing I will mention is that I'm not a huge fan of their signature BBQ sauce so I normally get the kid's burger which comes without it and it's so delicious! They're a little on the pricey side for fast food but I can say it's worth the bite. read more

The food and service here is always so good! I love the people working behind the counter and my wait is never too long. I actually don't even get a burger, which they are known for here. I get the chicken tenders and I would compare them to Jack's but even better! Milo's is also known for their sauces, which I understand why-- the honey mustard is to die for! I would highly recommend this location to anyone and am definitely a regular since I moved here last year. read more

Milo's Hamburgers - the outside of a restaurant - Burgers Near Me - Birmingham, Alabama

Here's the thing. I work as a server/bartender and I have experience in fast food as well. If you work in the service industry, you MUST provide a LEAST some customer service. The bare minimum includes counting money correctly and being sure customers are given their change. I was almost stiffed here my money because my cashier in the drive through, didn't agree that I gave her $12 but instead she thought I gave her $11. I politely asked for my change $.98 when she then YELLED at me saying "I ain't get no change". This is not the economy to be stiffing people their money. Thankfully her coworker was nice enough to return me my change. As I drove off, the cashier continued to adamantly yell to her other coworkers "that b* ain't give me no $12". I am extremely upset with the service here and I will NEVER be back. I only gave 2 stars because the food was fire. read more

Had a Milo's chicken sandwich with cheese. It was delicious. French fries were hot and crispy. Not a fan of O sauce but also not a ketchup fan so didn't expect to like it. Would definitely recommend. Top notch. read more

1 star review for the dine in experience. The whole place is tiled in kitchen tile (has the diamond plate ridges) so unless you have flat bottom or non slip shoes you are going to feel like you are sliding all over the place. It was a struggle to find a clean table. The beverage area wasn't taken care of. Really gross puddle forming at the end of the beverage counter. The one guy working the register seemed like he was struggling and really needed to be relieved. read more

First timer at Milo's! Great service. I think her name was Krystal what helped me at the window today and she had the best attitude and was so sweet. Fries were amazing, of course probably from all the salt they put on them . Burger was good, I still think I like Wendy's burgers better but I still ate every bite! Definitely can say I enjoyed my first Milo's experience. read more

Milo's Hamburgers - Burgers Near Me - Birmingham, Alabama

Without a doubt, the most disgusting looking burger I've ever seen. I refused to even take a bite of it. Also, I ordered a large order and got medium fries and drink. The fries were equivalent to Burger King and that's not a compliment. Fortunately we don't have Milo's in Texas. I'd be embarrassed if we did. Sorry Alabama. read more

First time a eating from Milo's. Didn't know what to expect but I like the tea from the store so I figured why not. The burger was slightly above average as far as fast food goes and the fries were decent. The tea was better than the store as it is with most things. The service on the other hand was awesome. Workers were respectful and courteous. Was not waiting long at all. Overall a good first time experience. read more

Milo's is a Birmingham institution that people either love or hate. I love everything about Milo's. The classic patty and a half hamburger comes with only two condiments: pickles and Milo's sauce. The fries are crinkle-cut and are doused with an (un)healthy amount of seasoned salt and the sweet tea is the sweetest around. The chicken fingers are also the best fast food chicken fingers available. read more

Soup burger at its best. Love Milos gravy burgers and salty fries. THe tea is great also. usually freshly made and served quickly. This is a must try if you have never had their one of kind burgers with their special brown sauce poured over the burger. read more

I made an online order today and when I went to pick it up, I noticed they were cleaning one of the fryers out so I figured it would take a minute for my food to be ready. I ended up only waiting an extra ten minutes but the lady at the front was so sweet to me the entire time. When I asked for three cups of sauce she gave me four and threw in an apple pie just because. Definitely gonna be a regular now read more

As I have now spent a good portion of my adult life in Birmingham, I am ashamed to say that there was once a time that I thought Milo's was "overrated". Upon moving here in my late teen years, all of my Birmingham friends kept saying how great it was. The hype was building and building until the day I finally tried it. Friends: "What did you think?" Me: "It was ok." Friends: "OK?!?! What is wrong with you?" Me: "I just wasn't that impressed. Sure it was pretty good. But the hype made it a little disappointing" Friends: (Punches me in the face, throws me in the parking lot, and tries to hit me with their car as they leave me there in a pool of tears and sweet tea) Well that might be a bit dramatic. But to begin with I was not a huge fan. That is perhaps why it took me a while to go back. But as my love for Birmingham has grown, so has my love for Milo's. It is a staple of Birmingham. But it can be so much more. There are so many things they do well. And coming from a fast food place, saying some of the things they do are the best, is a hard concept to come by. First of all, BEST ICE IN BIRMINGHAM. I am somewhat of an amateur sommelier of ice. Their ice takes the cake. And did you know you can buy bags of it?!? My mint juleps for this year's derby were 100x better because I had a bag of that amazing ice. And nothing goes with amazing ice better than some of the best sweet tea you can buy. I am not a huge fan of the tea from the jug. But straight from the store, outrageously good. The burgers are good. But what separates them is not the burger itself, but the sauce. The crinkly fries are always seasoned well and taste great. Can't go wrong with some good crinkle fries right? The chicken fingers are probably what they do best. Always fresh and taste cooked to order. Definitely some of the best you will find. This location is updated, clean, and friendly. Its location is the biggest appeal to me. I am not always in the market for fast food. But when the occasion comes up, this is at the top of my list. read more

Good thing they have good tea - has to be a regional thing somewhat busy just not my flavor

Milo's is the Highlands Bar & Grill of fast food. The used to serve only burgers, fries and tea. By "tea," I mean the sweet iced tea that used to be a staple of any southern meal. Milo's tea is so good that it is now sold by a separate company at every grocery store and gas station within 100 miles. The fries are coated with popcorn salt, and THEY DO NOT NEED KETCHUP!Only a heathen would contaminate the flavor of the Milo's fries with unworthy condiments. The burgers come with only four possible toppings: cheese, pickles, onions and Milo's sauce. The sauce has some relation to barbeque sauce, but the exact recipe is a well-guarded secret, much as the Coca-Cola formula. It arrives at the restaurants already mixed and ready to be served, so the employees have no more idea what's in it than you do. I don't know what's in that sauce, but I have long suspected it must contain something both extremely tasty and extremely addictive. I used to work a half block from a Milo's. We ate there three times a week. Sooo good! Milo's has added more mainstream products to its menu over the past 15 or 20 years, including chicken, pies (much better than their McDonald's analog), Coca-Cola drinks, and now even milkshakes. I don't order that other stuff, except for the occasional apple pie, but I imagine they're probably pretty good. They just aren't what makes Milo's so unique and attractive. Wish I owned a Milo's franchise. read more

To be honest Milo's isn't my favorite place, but I do welcome an occasional meal there out of respect for a Birmingham staple. They have thick crinkle fries that are very well seasoned and the sweet tea is pretty good. They have what I call a one and a half patty model on their burgers. Honey, you have to try it to understand! Now, I do LOVE the Milo's sauce which comes generously slathered on your burger. Today, I had the chicken fingers which were made fresh from real chicken breast. (Instead of that pink stuff that some other burgers places use... ehm, ehm) I will say that it's either a place that you love or hate. I'm one of the rare expectations, because I'm in the middle. My father loved Milo's, so I give them a third star for the nostalgia their food provokes among Birmingham natives. read more

This has been my favorite burger since I grew teeth. And the fries. And the pies. Even the coke tastes better here with their shaved ice. I was skeptical about the chicken, but Milos scores again. I'm eager to try the breakfast because they literally can do no wrong. read more

Went to drive thru before getting kids from daycare. Ordered spicy grilled chicken sandwich and they asked me to pull forward because clearly people don't order these often. 4 cars were served behind me in the time it took for my order to be delivered. It didn't come as a surprise when I opened the container to discover the bottom bun completely sight, even though it had been less than 5 minutes. A couple of bites have been spicy, but I wouldn't say it's spicy... This experience has been disappointing,not sure if or when I will return. read more

Don't arrive early when they open because they are not ready to serve food. You will sit in the drive through ignored.

I would give it no stars if I could.DO NOT GO TO THIS MILOS.Terrible customer service.Food is Bad.Sat in drive through for over 35 min.I was at the order speaker over 15 minutes.No telling what they do to your food.These people that bought this franchise don't care.SAVE your money.Cook your on burger at home and hopefully they will go out of business. read more

I can't believe I've never written about a Milo's experience. I've been going to Milo's since I was in college when my wife (then girlfriend) introduced me to it. This experience is representative of most every other time I've been to a Milo's, which ever location I dined in. I remember the very first time I had Milo's. At the time, they sold burgers and fries. Since then, they have expanded the menu with chicken, breakfast, and more. Although they have changed, they haven't lost site at what made them successful from the beginning. Their burgers. I still remember when I was eating my very first burger, I noticed an extra piece of meat in my sandwich. I thought to myself, "man, how luck am I to get an extra piece of patty?" Little did I know, they make everyone feel special with what they call their LSE, or Little Something Extra. I still think about this every time I get their burgers. The signature burger comes with onions, pickles, and special sauce. Of course, you can order it without any of those items, but you can also ask for your onions to be grilled. That's the way my wife and kids like theirs. The sauce is great. I wish I had the recipe...but it's probably a good thing I don't as I would put it on everything I could. Their crinkle cut fries are also great. They don't skimp on season salt which makes them taste amazing. I dip mine in their Milo's sauce. They are also 'famous' for their sweet tea. If you haven't had it, then I don't think you are officially from Alabama. I've had their chicken and it's been good, but their burgers is what I come for. It's fast food, so don't think your getting something else. But as fast food burgers so, this one is on the top of my list. Great experience at this location. Wouldn't hesitate to come here again. Happy Dining. read more

This is probably the most inconsistent Milo's in town. Every time we go there is some problem with our order, food forgotten, and time manner. Most recently we went and ordered three meals, which needed to be repeated five time because her headset wasn't working. Frustrating! Then we go to pay and realize that she didn't make one meal mega after asking multiple times and telling us she did and paying for it. Then I seriously felt that she was irritated with us and was shoving the food into our car. Well we didn't drive off immediately because the cashier couldn't figure out how to run the gift card. I was looking in the bag I noticed my chicken sandwich wasn't in there. When my husband said this other lady went back got the sandwich threw in two more small fries I guess to make it mega. Food was great but service is just not acceptable. read more

Remember those commercials with the catchy "everybody, everybody, everybody, everybody, Everybody goes to Milo's" jingle? Yeah, that's pretty much the truth. Took me a decade or so to embrace that brown sauce, but now I'm no longer a hater. Simple menu, so you can't really say anything along the lines of "it's so hard to decide!" But that's one of many things that Milo's does right. And they put the FAST in "fast food" - in and out of the drive-thru in a jiffy. A lunch staple. read more

After reading the reviews, we decided to go inside to have our meal. Burgers were GREAT, and those thick cut crinkled fries were perfect. Service was fine to me and MANY people came to dine in. I would definitely be visiting again next time we travel to Birmingham. read more

Hands down the best burgers in town as well as sweet tea! Great service every time I come through... and always smiling staff! Sauce? The sauce is the best part! read more

My husband and I visited Milo's after hearing great things about the burgers and their secret sauce. Since we are new residents to the state of Alabama, we were quite excited! Unfortunately, a couple things were disappointing and I doubt my husband nor I will visit an establishment again. We went through the drive thru; we specialized our burgers to our liking and gave our complete order. The person taking our order was rudely rushing us, as if our order was an inconvenience to her. When we got to the window, again the customer service was less than satisfactory. It honestly left a really bad impression and before even trying the food, we already questioned whether we would even try to return again. Despite the short experience, we still wanted to really like the food. I'm disappointed to say that it did not meet the hype. The meat patties were dry, flavorless, and barely warm. The special sauce nor the fries were that great either. Overall, even though we really wanted to like this Alabamian staple, and although I would like to also try the other menu items, the experience paired with our food means that we are highly unlikely to return. read more

I just had the best Milo's experience of my life here! The food was so good and Melanie was the nicest most professional accommodating team member I've ever seen in action. She was quick with a smile and simply made me feel at home. Y'all need more people like her around! Thank you for the amazing experience Melanie!!! read more

Messed up my order last 3 times sauce never in the bag yet they charge you for it worst milos in Alabama proof fast food workers don't deserve above minimum wage read more

Give it one star cause I couldn't give it zero. Best way I can describe Milo's is YUCK YUCK YUCK! What is that nasty sauce they put on their burgers? The burgers taste like soybean burgers. I ordered a double cheeseburger and fries and by far the best thing was the fries. This was my first and last time at a Milo's. read more

Worst customer service ever! On multiple occasion I've been to the milos in crestwood and I have waited at the drive through monitor for several minutes before closing for no answer and upon arriving to the drive through window they they tell me their closed. I've ordered one simple order and after they repeat it to me still give the the wrong order and when I bring it back they make me wait longer then I did when I originally order. The girl at the register got so tired of looking at me wait she walked to the back. I received raw chicken finger, Lemon pies in apple pie boxes when I actually ordered apple, and countless other Mistakes that I don't even have the energy to write about any more. I will never in my life go back to this God forsaken place and deal with the horrific attitudes of the employees ever again and I suggest anyone who is reading this not to either ! read more

Good food, fast service, clean setting. You don't always get a smile while giving your order, but that's okay, it's fast-food

I don't think the meat is real. I got some kind of hard grizzle on my first bite. Grossed me out. Not only were the burgers, frays and sodas way too expensive, the workers were just flat out rude. I guess maybe some people like eating cat, but I don't. I thought it was gross and so far over-priced that I could never recommend them to anyone. Don't waste your money like we did. read more

Tried Milo's based on co-workers recommendations. I need new co-workers. The cheeseburger left me longing for the Dining Facility cheeseburgers I ate in Afghanistan. read more

My burger was dry - there was so little sauce that the bun was dry! I come to Milo's for the SAUCE and love dipping my fries in the sauce coming off the burger... But the Montclair Rd location obviously doesn't know how a real Milo's burger should be made! Very disappointed!!!! read more

One star since I can't go lower. Have occasionally enjoyed Milo's for more than 20 years but had take-out at Eastwood on 9/1. Love the sauce but not sure burger has any lean meat, looked and tasted more like cardboard and fries were undercooked, almost raw. Too far to return but last time unless someone tells me quality has greatly improved. read more

So, today I took off from work to do chores and keep a few appointments near home. Around 12:30 on this very hot day, I got a specifically Alabamian craving for some sweet tea and salt. Gross, and dehydrating, huh? Of course, Milo's immediately came to mind, so I hopped in the car and cruised to one near my neighborhood. Double cheeseburger combo (includes fries...salty) and an upsized sweet tea (the MEGA size). There is a heavier sweetness to their tea that tastes sinful and very unhealthy, but oh so good. The burger today had a noticeable shortage of pickles (just two tiny slices), but the "chef" was more than generous with onions (chopped, as Milo's always provides). Could've used more pickles, please. The sauce was gooey and drippy, as expected, and the sandwich was HOT! The fries today were a bit oversalted and there were only 8 of them. -.5 for pickle shortage, -.5 for lightness of the fry order. MAJOR PROPS for the tea, and the temperature of the sandwich (by the way, the meat was very fresh). read more