We had a problem with our car and needed assistance. American Imports was able to service our car…read moreimmediately. They were professional, affordable, and did excellent work! We will be back for future service.

I cannot recommend this place enough. They are honest, knowledgeable, on time, and friendly. I…read moredrive 45 minutes each way just to come here. They have fair prices and a nice waiting room with coffee and snacks.

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB

No one ever wants to bring their car into a repair shop, but I don't think I will feel that way in…read morethe future with tonka. They went above and beyond. Jake is incredibly personable, clearly a hard worker and super knowledgeable. He answered every single question I had. I had a lot lol. Their prices are literally unbeatable. They got me in super quickly and were even flexible with me being late from traffic (sorry guys). He even stayed 40 minutes later than their open hours to make sure my car got done. Paying people more than they requested for a service isn't something I would normally do but jake gave me such good service I couldnt not pay him extra. I literally will never go anywhere else. These are the type of people you can throughly trust to get the job done and do it well. Thank you jake and tonka auto center!!!!

I took a used car in for an evaluation by one of the mechanics at Tonka Auto Center. I wanted to be…read moresure it was a dependable vehicle. The mechanic scheduled the car promptly and didn't try to tell me what I wanted to hear. He gave me good advice and charge me a reasonable price for his services. Those are all good qualities in anyone I trust with my car.

We needed some work done on our minivan rather quickly - we weren't entirely sure the issue, but…read moreknew it had to do with wheels/suspension. The guy took a look that day, gave us a super reasonable quote, and had the work done by that evening. This is our go-to mechanic from now on - honest, reliable, and does good work.

When Pronto first open, they were honest, reliable and a good value. Not anymore. They charge us…read more$45 for an inspection that they did not do. Their quote $2,500 for work we did not need. Take your business else where. Pronto you owe us $45. We will stop by later.

I had to basically abandon my car at their lot overnight because it was the closest place to where…read moreI got a total flat. The hours are a little limited, but there is a way to schedule and pay online, which is helpful. the people were extremely nice, efficient, and they even called a week later to check in and make sure my new tire was doing OK.

This shop saved our little old Subaru last winter when our brakes abruptly failed. They assessed…read morethe problem quickly and correctly, gave us a clear quote that didn't change when the work was done, and finished the work quickly. They even worked with us to make a few payments on the work, so the financial damage was manageable. I recommend them highly.

BUSINESS IS CLOSED…read more Wish they were still open, sounds like one of the last honest auto places in Bloomington, based on reviews.

I found their service above reproach. They not only took car of my car, but gave me advise on…read moretires and proper tires for the job. They do not do tires, therefore there was no incentive to help me other then treating me as they would their own family member. They found my problem was a very simple fix. Sense I am towing a camper, and will be putting on 5,000+ miles in the coming months. Asked to check it out on key points of ware. What they found was no surprise. I had noticed a possible problem in the last few hundred miles. The were able to fix it now, rather then having me turn. I am very happy with all aspects, in clouding how clean the place was.

Been a customer for 30+ years. Best auto repair around! Trustworthy, fast, and inexpensive. They…read moretell it like it is--you don't have to worry you should've gone elsewhere. If you think you need something and they don't, they'll tell you.

Kevin and the group at Hamlin Hoyt Auto are the best! Super reliable, consistent and honest…read more Their prices are reasonable and they never try and sell you stuff you don't need. I live in Minneapolis and drive my car all the way over to St. Paul for service because I trust them so much.

I could not be more happy with the reconditioning work Griffis did to my Buick. Inside and out it…read moreshines like a new car. A good company, caring and responsive team, and great results. Highly recommended by me!

Great place. We took an older SUV in for detailing. Jerry was very professional and helpful. The…read morework was done on-time and precisely according to the quote. The quality of the detailing was incredible, and they earned our future business. We were there for interior detailing, but based on what we experienced for service, timeliness, and professionalism, I wouldn't hesitate to bring our other vehicles in for repairs and service. Great add to the community, we love it!