They were open with their qualifications and they were open about what they can and cannot do. It…read moreis a lateral depth question, but I'm glad that they dealt with it and just backed away from my need so I can find someone else.

El Sobrante Sewer Repair was very responsive and fixed our problem right away. I called as soon as…read morethey opened for an appointment but had to book online which I found a little confusing. The father-son team showed up within an hour and explained what was going on, cleared our stopped up drains, and let us know what we would need to do in the future to fix our issue. 5/5 for service and 4/5 just for the confusing part about booking. Would definitely recommend these guys for any plumbing and sewer related issues.

Terra Nova replaced our sewer line in late 2024. The team was easy to work with initially, and I…read morehad a good impression of them and the work done. During the project, they had to cut our drainage pipe and disturbed the system while redoing the sewer lateral. However, we recently discovered a significant amount of loose dirt in the French drain in the area where they worked. When I brought this to the owner's attention, she denied all responsibility and expects another company to fix their mishap. Despite my efforts to reach a resolution, the owner denied all responsibility, instead attributing the issue to a drainage system installed years back. The phone conversation was terminated abruptly and rudely by the owner and my follow-up messages with the owner remains unprofessional and dismissive. I would think twice before hiring them if you expect a company to stand behind their craftsmanship when things go wrong.

They do an amazing job especially for sewer lateral work. Have worked with them twice and will…read morerecommend them to all my friends

Everything was good, quick response, great people to help, gave 2 different estimates, for 2…read moredifferent options for consideration, have used them in the past and will call them again for any future issues, they answer 24/7. Cannot say enough for all they have done

Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

Came within an hour on a Saturday morning and fixed our blocked bathroom sink pipe in a vanity in…read moreless than 30 minutes to remove a blockage that was 20ft into the pipe and replace a slip joint nut that was over tightened . Thanks again !

He was finished in 15 minutes, with a smile on his face despite a very small, cramped, nearly…read moreimpossible space to perform the task. Knowledgeable, friendly and reasonable. Already have future projects lined up for him.

The team at Avalon help me with on of my first plumbing project that I needed to do to get my house…read morein compliance with the city. After calling several different plumbers that seem to not be aware of what I was asking for Avalon knew what I was asking for right away. Did not charge me for coming out to quote me for a major project. Super helpful with explaining the process of how they have to work with the city, pulling permits, even coordinated the utility company to come out and get my certificate for compliance. #Cadillacservice Will be definitely calling them for other plumbing needs for my new house

We had been using a different plumbing company who had their whole admin team turn over and…read moreunfortunately their customer service and responsiveness tanked, so we reached out to Avalon in a bit of a pickle. All of the plumbers we've worked with have been knowledgeable and great, and Regina who answers the phones always gets back to my quickly (noting they do not provide 24/7 emergency services - but that's clear on their website and they tell you upfront). They've descaled our tankless water heater, double checked how it was set up by the previous plumbing company, connected a tub overflow drain that was just draining into the space between floors and dripping down out of a heating vent to the first floor (aka it wasn't ever connected when the tub was installed before we were involved), and more. I also really appreciate how their staff is willing to take the time for me to watch them and learn - I knew nothing about plumbing and have learned so much. They also have taken ownership of some small mistakes - just stuff like once someone came out to I thought descale our tankless water heater but he thought he was just assessing it - and they didn't charge me for that visit and came back as soon as it fit into my schedule. Since things like that happen and everyone is doing their best, I really appreciate companies like Avalon that just say whoops sorry, let's see how we can fix this. They also all are totally willing to wear shoe covers and masks when inside our house, are tidy and communicative, and just generally nice people to be around - which we haven't found to be the case with all other companies in this field. I recently left a slightly panicked message overnight about a possible gas leak (not being sure who to call - turns out the gas company was actually who I should call and they responded quickly) and Regina called me back right as they opened the next day to check in even though my question was outside of Avalon's scope. That's the kind of company they are and that's why I definitely recommend Avalon Plumbing whenever anyone asks me for a recommendation - they're great!

I couldn't be happier with Better Rooter and highly recommend them to anyone needing a sewer…read morelateral replacement or sewer repair. I received several quotes before making my decision. Better Rooter wasn't the cheapest, but they also weren't the most expensive. They offered the best value with fair, competitive pricing and a much better approach to the job. Their communication was excellent from start to finish. They were professional, responsive, showed up on time, and kept me informed throughout the entire process. What really impressed me was their expertise. Other companies told me they would have to tear up my landscaping, plants, and even part of my concrete retaining wall to access the collapsed sewer line. Better Rooter came up with a much smarter solution by excavating a small hole in the dirt and approaching the collapsed line at an angle. They completely avoided damaging my landscaping. Even more impressive, they completed the entire sewer lateral replacement in just one day, while several other companies estimated it would take two days. When they finished, the job site was spotless. You could barely tell they had been there. If you're looking for a trustworthy company for sewer line replacement or repair, I wouldn't hesitate to recommend Better Rooter. Great people, excellent workmanship, and outstanding value. Thanks again to the entire Better Rooter team!

Better Rooter handled my sewer lateral replacement this week. The project had one postponement…read morebefore the actual start date. Yet, once the crew arrived, they worked efficiently and did solid, professional work. They kept me informed of progress, handled the city inspections smoothly, kept the site clean, and the final asphalt restoration looked good. Alex, who handled the estimate and coordination, was exceptionally straightforward and reassuring throughout the process. His clear communication and quick, confident decisions stood out, and I genuinely appreciated the way he made sure my concerns were addressed. He even showed up ringing my doorbell in person as the project got close to completion - excellent customer service indeed! Overall, I appreciate the quality of their work once the job got underway and would consider them again for future plumbing needs.

I can confidently recommend Blue Sky Plumbing and the owner/technician, Willy…read more A seal on my nearly five-year-old Rinnai tankless heater isolation valve recently failed. While a water heater contractor was replacing the valves, I noticed corrosion around an internal seal; they told me I'd have to figure out the parts with Rinnai myself, and their quote for the labor ended up being far too costly. My home's water pressure had also been high for years, which EBMUD confirmed was my responsibility to fix. I had recently been through a layoff, and the financial pressure of maintaining a mortgage while facing multiple expensive repairs was a real concern. High water pressure eventually wears out seals and causes catastrophic damage, so I knew I had to use my emergency fund to find a plumber who would get the job done right. Willy showed up for the quote on time and conducted an efficient, knowledgeable survey of my main riser. His communication style was clear, concise, and confidence-inspiring. He quoted a reasonable price compared to other vendors and was willing to work within my budget. He immediately chose a 1" manifold design to match the main service line--rather than a value-engineered 1/2" design--and even worked with me to relocate my hose bibb to a more accessible height so I wouldn't have to stoop. Willy's accessibility, responsiveness, and expertise really set Blue Sky apart. He did an outstanding (and quick) job installing a new 1-inch copper manifold and a double-union PRV, relocating the hose bibb, and getting my house back to a reasonable 65 PSI, which will save me time, money, and tears. Willy went above and beyond. While on-site for the quote, I mentioned the issue with the Rinnai heater. Willy knew exactly why the seal was failing (likely due to that high water pressure) and offered to coordinate the warranty replacement parts from Rinnai on my behalf. He called their service department, had the parts shipped to him, and came back after the PRV install the following week to perform the tankless repair. I was truly impressed and grateful. His honesty and skill are what I've been looking for since purchasing my home in 2018, and I'm happy to have finally found my go-to local plumber. His assistant Mateus was super nice and capable, too! It's rare to find this level of technical expertise combined with genuine integrity. If you want the job done right by someone who actually cares about the long-term health of your home's infrastructure--and won't try to break your budget--look no farther than Blue Sky Plumbing and Willy. Obrigado, Blue Sky!!

Excellent service, quality, and quick response time! I have utilized Wily and his team on several…read moreoccasions to install a new toilet, replace kitchen garbage disposal, kitchen faucet, and shower/bathtub spout. He is timely, knowledgeable, friendly and fair. I recommend Blue Sky Plumbing in Pinole. Thank you.

Woke up to make my coffee and My water pressure was very low. Uh-oh. I looked out my front window…read moreto see a geyser and small lake had formed between my water meter and the sidewalk. I knew immediately the water main was broken. I called Jorge, and he was on site in short time. He gave an estimate, full explanation of the work needed and the price was very good. His crew showed up and got to work right away and finished hours faster than I expected. When they left not only did I have a brand new water main, but there is no trace that they were there. Jorge and his entire team were friendly, professional, and I would strongly recommend them if you need plumbing. He was referred to me by a friend who had his sewer lateral replaced along with a few other plumbing needs. Thank you, Jorge!

I highly recommend JJ Construction & Plumbing. I am a 12 year broker in the greater east bay…read morecommercial real estate market and have come to trust Jorge and his team over the years for their services. Jorge has always found multiple solutions for my clients needs; especially surrounding the sewer lateral upgrades as required by the city of Oakland. They go above and beyond to try and help my clients and will always recommend them and their services for future clients as well.