We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

Truly professional. Solved our problem really quickly. Easy communication and very friendly. We…read morewill definitely be using this company for our servicing moving forward.

I use Sullivan every year to make sure we're safe and to insure a good draw, as much wood as we burnread more

Absolutely amazing customer service! Luke goes above and beyond and has been very helpful in…read moreproviding knowledge and expertise. He's always available to answer any questions and is very reasonable. I would recommend this company all chimney needs. It helps that he's friendly, reasonable and accommodating too.

Responsive, knowledgeable, friendly, thorough, good communication and fair pricing. Technicians…read morewere skilled and cleaned up following.

From the owner: We are a local chimney service company offering inspections and repair services. We have industry…read moreexperience and provide estimates for customers. Service availability may vary.

The technician did a great job restoring our fireplace.He was on time and personable .Although the…read morecost was pretty high even after some discounting .

From the owner: Ensure Safety & Save! Free Inspections & $99 Chimney Cleaning in Dallas, TX. Free Quotes. Call Now!read more

Very professional, gave us some tips and appreciated his knowledge. I would definitely hire again!read more

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.

Our service technician, Torrance, was excellent--very prompt, friendly, and extremely knowledgeable…read moreabout the mechanics of our fireplace. He was able to fix everything efficiently and took the time to walk us through how it all works, making sure we knew how to test and use it properly before he left. We received several quotes from other companies, and this was by far the most fair and reasonable pricing. On top of that, the quality of work exceeded our expectations. They also offer a one-year warranty, which gave us extra peace of mind. The entire process was smooth and easy from start to finish. It's clear Torrance is a highly skilled professional, and the company as a whole is very easy to work with. We'll absolutely use them again and would confidently recommend them to anyone needing chimney or fireplace services!

From the owner: 10% off your 1st service & free estimates. We offer comprehensive services including chimney…read moresweeps, chimney repair, chimney construction, chimney inspection, chimney maintenance, and chimney cap installation. We manufacture custom chimney caps. Choosing us means you never have to risk the safety of your home; we are fully insured, licensed, and bonded, so you’re protected on every job. Our reputation is built on delivering quality workmanship and outstanding service to households across the greater Dallas area. We’re certified by the Chimney Safety Institute of America (CSIA), registered, and always follow the guidelines set by state regulators and the National Fire Protection Association (NFPA). With years of experience serving all types of chimneys, we guarantee top-tier cleaning and care—no job is too big or too small. All our technicians are factory-trained to ensure safe, thorough, and professional results every time. From installations to repairs, maintenance, inspections, and cap replacements, Chimney Sweep Specialists handles it all with skill and reliability. Don’t settle for less—contact us today for the best chimney and fireplace services in Dallas and beyond!

In response to a request for someone to repair my Weber gas grill thru Angi's list, I was contacted…read moreby Plano Masonry and Chimney. I was told they mainly do fireplaces and do not provide this service but recommended Jeffrey. Jeffrey contacted me within 30 min, on the Saturday afternoon before Memorial Day! A couple hours later, the grill was fixed and the brats were cooking! The owner of Plano Masonry and Chimney was awesome, going out of his way to help us. Jeffrey communicated his ETA, kept me informed throughout the repair process, which was quick and successful. He was very personable and we felt comfortable having him in our home. It was reassuring to know there are people willing to go out of their way to help, especially on a holiday weekend! Because of them, we celebrated on Memorial Day the way we had hoped.

From the owner: Chimney & Masonry Work Done Right! With decades of hands-on experience, we deliver skilled chimney…read moreand fireplace work built on tradition, precision, and lasting quality. Contact us today!

I was very satisfied with their response as well as their service!…read more They came out just a few hours after my request and on a Sunday!!! I highly recommend them! Nathan was awesome!

Nathan did a very good job of cleaning the air ducts today at my home. The air flow is better in…read moreall the rooms now. Thank you again!

Tom came today to give me an inspection of the outside of our fireplace. He gave me very detailed…read moreinformation on how the fireplace would be repaired. He was very knowledgeable, professional, and a very pleasant young man. Thank you Tom. Gertrude

when you book with Kim on the phone ask for Vince he has such a positive friendly attitude…read moreexcellent young man to work with the first time he came He was very careful to be clean and not make a mess mHe covered our fireplace with plastic sheeting, etc We had one mild communication misunderstanding as I was expecting them to go all the way to the top of our approx 25 foot tall chimney so without hesitation Kim sent Vince back out to do it again at no extra charge He did it again using six or seven extension rods to go all the way to the top of our chimney and I'm glad he did because there was definitely more soot up higher! I highly recommend HBR. they are fantastic and wonderful people to work with!

MHufford On 11/24/24 I left an unfavorable review for the…read moreprice I was charged for the service I received and stated I did not recommend using this company. I would like to retract my review and say I was contacted by the Owner and told him what happened and he without me even requesting said they would refund my money and that the technician told him the same thing I told him. First of all this means the Owner reads the reviews and takes them seriously as well as takes the time to find out what if anything went wrong from both the customer and his technician. That's good business. So to conclude I would use this company again and will. Thank you

Premium Chimneys were above expectations ! Got the job done…read morewith ease, performed cap installation and sweep and the price was fair and reasonable ! Will definitely use again.