I would give this company 10 x's 10 in rating. Carter came out twice and was so personable and…read moreinformative. He assured us that the replaced cover will last about 2+ years. He was very knowledgeable and professional. Thank you Carter, it was certainly a pleasure to meet you

I have used this company to clean dryer vents and replace smoke detectors at my mom's home. I had…read morethem service my dryer vent at my home and plan on having them replace my smoke detectors at my home. They were prompt, efficient, reasonably priced, and made very useful safety suggestions. I highly recommend this business.

We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

We just moved to the area and the thought of finding our new group of "trusted professionals" has…read morebeen very stressful. Let me tell you, finding Isaac within our first few weeks in town was a definite gift! He is prompt, knowledgeable, courteous, honest, efficient, extremely nice and AMAZING at what he does- this guy KNOWS chimneys!! He was an absolute pleasure to work with. We have already referred him to several family members and will for sure be back for all chimney servicing needs in the future. Do yourself a favor and just give him a call; I promise you will be in great hands!!

Today was our 4th annual chimney service with this company. We burn a decent amount of firewood…read moreeach winter. Luke provides a level of quality, honest work, which is rare in my experiences.

Hands down the best in the Metroplex. Luke Sullivan knows his stuff and gives you his very best…read morediagnosis for what is best for your chimney and more.

The technician did a great job restoring our fireplace.He was on time and personable .Although the…read morecost was pretty high even after some discounting .

From the owner: Ensure Safety & Save! Free Inspections & $99 Chimney Cleaning in Dallas, TX. Free Quotes. Call Now!read more

Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

when you book with Kim on the phone ask for Vince he has such a positive friendly attitude…read moreexcellent young man to work with the first time he came He was very careful to be clean and not make a mess mHe covered our fireplace with plastic sheeting, etc We had one mild communication misunderstanding as I was expecting them to go all the way to the top of our approx 25 foot tall chimney so without hesitation Kim sent Vince back out to do it again at no extra charge He did it again using six or seven extension rods to go all the way to the top of our chimney and I'm glad he did because there was definitely more soot up higher! I highly recommend HBR. they are fantastic and wonderful people to work with!

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

This company installed a chimney cap on my 52 year old chimney and did a complimentary chimney…read moresweep. Extremely satisfied with service, quality of product and price. Every aspect of this installation was excellent. I highly recommend Safe Air Duct and Chimney

I had requested a duct cleaning for my house and they provided an accurate quote over the phone…read moreimmediately which was very honestly priced in comparison to the competition. They were flexible in scheduling and were able to provide a few options. On the day of service, they were very polite and accommodating. They were very efficient and quick while also ensuring that the job was done well and cleanly.

Ray delivered again for another property we have. His price is reasonable and his service is top…read morenotch. He's my go to guy anything attic or ventilation related. We had the ducts/chimney cleaned, and added insulation to the attic.