IF YOU DON'T READ ANY FURTHER...DO NOT GO TO ANYONE OTHER THAN ZACH AND PREMIUM COMFORT SYSTEMS FOR…read moreYOUR HEATING AND COOLING NEEDS!! It was one of the hottest weeks we've had this summer, mid June, when our central air stopped working. I called a local company to send a technician out and they came the next day. After feeling like it was a giant sales pitch, and pressure to get a whole new system from the start, the tech replaced the contactor switch and said it may or may not work, we'd have to wait and see. By the next day, still nothing. I felt kind of bamboozled by the first company so I contacted a trusted friend who has done a lot of work on my house and my parents house. Shout out to Two Ells! Without hesitation Brian sent me Zach's number and highly recommended him. I called on a Friday night at almost 8pm, left a message and Zach called me right back! He came out early the next morning- a Saturday! Assessed everything and found the other tech put in the wrong part. Zach put in the right part, added coolant and everything was working immediately! We couldn't have been happier with the prompt attention, competence and honesty from Zach. He explained everything to me and we had a nice chat while he was working. When it come time to replace our AC I will absolutely be calling Zach. Thank you so much!

Zach provided quick, professional service. The fan for our furnace died during the hottest week…read moreof the summer and while other companies were booking a month out, he was able to come by the same day and get the fan working while we ordered a new furnace. Our furnace was 20 years old, and the fan died due to a burned-out circuit board. Further inspection of the removed furnace revealed more extensive damage... it was due for a replacement. Zach was honest about our options for the repair and didn't try to up-sale us or other high-pressure sales tactics. He was super friendly and even let my 2 year old son watch him work with his tools. Zach really goes the extra mile to satisfy his customers. My husband and I are very pleased with the new furnace. We will definitely call him when it is time to replace our outdoor AC unit.

It has been a financially draining couple of weeks for me so I was not particularly happy when my…read moreAC starting blowing tepid air yesterday afternoon. I requested quotes via Yelp and got responses stating that Monday was the earliest that anyone could come out. A friend suggested contacting Comfort Zone. I did. Yesterday, Friday, after 5pm. Derek told me the service call fee and stated that he could be at my house by 8.30am today. Saturday. He was on time and the problem was fixed withing ten minutes or so. I was anticipating a bill of thousands ... ended up paying only $140.00, including the service call fee. Hopefully I won't need this type of service anytime in the near future however if I do, I'm calling Comfort Zone.

Derrick did fine work when our air conditioner broke down, He was the only person to get back to us…read morein over a day... He fixed our air at an affordable price. You should give him a call when you need this type of work, I highly recommend him and Comfort Heating Cooling..

I don't want to make this a five page review, even though JP Heating & Cooling deserves it…read more However, I think more detail is useful. The owner Jim, is a professional and a technician. My old Rheem furnace was going to be 29 years old in February. It had done its job and heated my 3000 ft.² 108 year-old home sufficiently, over the years, save for four years ago I had a scare in the middle of February when the temperature went into the single digits here for a week. It just died. I called one of the radio HVAC cos. Big mistake. They did not try to restart my furnace. They said I had to replace it. I called someone else and had it restarted and it lasted four years. I decided to replace it this winter before it broke again. I reached out through the Yelp search tool, and had six different well-known local HVAC companies contact me. I didn't select any of them, and instead I requested an estimate from a company who had done Plumbing work for me, that year. They came out and took photos of my furnace, and gave me a very thorough estimate and suggested that I get a heat pump to replace the air-conditioning unit outside, because a heat pump is more efficient, and the unit was getting near the end of its life cycle outside, and there were rebates offered by both national fuel and the federal government they were going to expire at the end of 2025. I inquired about replacing the humidifier and he said the 15-year-old one I had was fine. They spec'd a Carrier system. I also reached out to a company that emphasized its 25 five star reviews on Yelp. They came out took pictures of the old furnace too. They told me that they really don't do heat pumps and I should just replace my unit outside with a standard air-conditioning unit. The owner informed me via writing that I could either get a Heil or a Tempstar furnace. They are the same unit, and they slap whatever plastic name tags are available??? I did discover that this was partly true. I then somehow found JP Heating & Cooling and decided to call them and they were very easy to schedule an estimate. Jim, the owner came out. He asked me about the air in the house and did I feel that it was clean and that the humidifier was working. And I told him no. And he told me what size furnace I should get and I definitely need a heat pump outside to replace the HVAC unit. He also said I needed a new humidifier and he also said based upon the size of my house the 8 inch ductwork downstairs was not sufficient and that I needed to get 12 inch ductwork around the furnace to make the unit work more efficiently. I asked him why he didn't photograph the furnace and he said because "I measured down here, and I don't need to see what you had, to know what size furnace you are going to need! So of the three estimates that I received, JP Heating & Cooling was the highest by 20%! However, I knew they were going to do a lot more work than the other people, and I trusted them to do it right. He spec'd all Trane equipment. He ended up putting a 5 inch filter in. They ended up upgrading the circuit breakers in my one year-old 200 amp panel. He rewired everything. Jim's dad even came in one day to do work! It took approximately four days straight to complete the installation. BTW, We were never without heat very long! They probably worked an average of 8 hours a day. The equipment is impressive and well-made. The heat pump outside is substantial. More so than the Carrier Heat Pump. I am very happy that I hired JP Heating & Cooling. I would never hire anyone else to do Heating work ever again. I probably used a half a dozen different HVAC people here over 35 years. If you need your system upgraded, you've got to call Jim. They will do it right. I am going to hopefully get over $5000 back and rebates and tax credits so it helps minimize the impact. He has been back to my house a couple times to adjust the humidifier. He even suggested that I may need to get a steam unit and he would give me a credit towards the old unit and adjust the bill if I chose to move forward. But he thinks the house is so large that it's doing the best they can and I agree with him. How many contractors would give you a credit towards a three week old humidifier? Hire them.

Had a wonky thermostat replaced and a connection to the outside AC unit repaired. First time using…read moreJP. Called on Wednesday, explained the problems to Jim and was pleasantly surprised when he said he could come by on Friday! This was not an emergency and I would never have gotten this quick of response from the company I was with before. Jim arrived on time, we discussed the problems and agreed on the repairs. Very good experience with JP Heating & Cooling . AC is working fine and I recommend and will use their service in the future. Bob Smith, Buffalo NY 7/26/2025

Dom saved the day!…read more It was a cold night in February,around 9 pm, when I came home to find my furnace had stopped functioning while I was at work. A bit flustered, I tried getting through to the "big guys" that cleaned my ducts and performed a tuneup a couple of weeks earlier. After a couple of failed attempts at getting through, I spoke with a representative that informed me they were unable to attend that night and I'd have to wait until the next day for a service call. That nearly sent me over the edge of sanity, not knowing how my cat and I would make it through the night. Being new to the area I didn't know who else to call so I called my Realtor and had a meltdown. He calmed my nerves and put me in touch with his long-time, trusted heating guy, Dom Mitro. Dom and his brother were at my house within ten minutes to assess the situation. They quickly determined the problem but needed a part to fix the furnace that couldn't be gotten until morning. Hesitantly I turned over a key to my home to this stranger, packed an overnight bag and my cat up, and found alternative accommodation for the night. The next morning, just as promised, Dom had the furnace functioning like new. And he didn't even charge me an arm and a leg! I was so pleased with Dom's professionalism and warmth. I would highly recommended Dom Mitro, without a shred of doubt, to anyone in the area for their heating and a/c needs!

my furnace broke,went down to 5 degrees overnight,i called them the next day,they came right…read moreout,fixed it in a few hours,thank goodness as the temps are going to be in the single digits all week!

These guys are the best. I used them at our house, first to repair a trunk vent that had fallen and…read morethat they fixed for a quarter of the price of everyone else, and then to install a new furnace and AC, which they again did an amazing job with at a much lower price than other quotes. We also just had them replace an old AC at my dad's house and their price was $2000 cheaper than T-Mark and with a better unit. They're always friendly, fast, and do a great job of cleaning up when they finish...I can't recommend them enough.

It was an emergency, no heat on a freezing day. Called and left message and was called back pretty…read moresoon. The guy was able to come out same day in the evening. Took only about 30 mins to come over. Was able to figure out the issue pretty fast and now just waiting on the parts that is needed to do the work. Very courteous guy and responsive. Will for sure be contacting them again when anything else that is needed for heating and cooling.

Central air stopped working so I reached out to a few HVAC repair companies and eventually stumbled…read moreupon Breathe Right Heating And Cooling. Aleksandr was very professional and informative, explained how my air condition and furnace functions on a conceptual and mechanical level, it was a very impressed. He also attempted to see if my unit was repairable instead of suggesting to replace my entire system.... other HVAC companies did not take the time to inspect my unit like Aleksandr did! He was very honest and straight forward. Unfortunately my unit was not repairable due what my previous installer removing the serial and product number and this was done by my previous installer to prevent me from claiming warranty which is why I stress the importance of getting a quality hvac installer. My newly installed unit is working great, absolutely no issues. Aleksandr also helped me setup my new air conditioner warranty as well. The price was also the best compared to the other 2 hvac companies that stopped by to check out my broken system. Overall was a great experience.

We had an emergency situation with our steam boiler and the team at A G Roehrig & Son was extremely…read moreresponsive. Our boiler needed urgent attention on a Friday and two of their team members called my family to help by phone to extinguish the flames and then one came out within 30 minutes of our problem to stabilize the situation. Then the owner came to our home on Saturday to see how he could assist with the boiler replacement as we have young kids and they knew how important it is to have heat in Buffalo in January! We have only used this company to service our heating system for the last 15+ years. We won't ever use anyone else. I have even used them at my rental property. Super reliable and trustworthy. Highly recommend!

Simply excellent service. Called them to resolve a heating issue. The technician (Kevin) arrived…read moreduring the scheduled time frame and was efficient and professional in resolving the issue. He fully explained what the issue was, fixed the issue, and presented options on how to prevent issues in the future. Would recommend, would call again if needed.

absolutely terrible service. they wouldn't give a time they were coming, they would just show up…read morewhenever. heater stopped working. called them. they came and fixed it but didn't say what was wrong or what to check if it stops working again. heater stopped working again the next day (lol). called them, again, and same thing. they came and "fixed" something then left. guess what! it stopped working AGAIN. also, there was an incredibly loud banging noise like every hour it felt like and it was due to them setting up the heater wrong! literally told them about this noise and they didn't care/check anything at all. 10/10 do not recommend.

We recently purchased an older home in Lewiston and decided to have whole house HVAC installed. Not…read morebeing from the area, we started looking around for well-reviewed companies on Yelp and found Integra. We couldn't be happier with our choice. Mike and his crew did a fantastic job installing our new heating/air conditioning and tankless water heater. These guys really know their stuff and the whole process was exceptionally professional. They worked hard to minimize the impact of the installation and did an extremely clean install in every sense of the word. The new system works fantastic and the price for the whole job was very fair. Highly recommended!