My car wasn't incredibly dirty, but it had the notorious bug guts splattered on the windshield and…read moregrill. I didn't have time to wash my car by hand so I whipped into Rich's after being disgusted at seeing the graveyard spotting my car. For only $12 I got a wash, tired and wheel treatment, and RainX added (extra $2), and my car was looking pretty sweet when I left! As you pull in, there is a station to the left to scrub off bug remnants before your wash if you'd like. However, the vacuum is reserved for after a car wash; one cannot pull in and vacuum their car out and potentially leave without paying for this use. So, after going through the wash, you're more than welcome to use a station to vacuum your vehicle out.

My white car had tar all over the fenders. It didn't come off after going through the car wash…read more Rich's in Daphne give me a complimentary wash. Additionally, they came out to my car afterward and manually applied a special solvent to remove the remaining tar! They were so professional and accommodating. This was a perfect example of going above and beyond their jobs to satisfy me as a customer. My car looks brand new! No more tar! I'm very grateful to the manager, Chris, and his team for making sure that I didn't leave until I was satisfied.

The service was fast. They also had the cabin air filter in stock for my car. These were all good…read morethings. They are knowledgeable about oil changes and Gabriel tries very hard. There was a slight mishap when pulling out of the service bay and they ran over the safety cone. However it didn't do any damage. They were apologetic and even put on my receipt that it happened and I could take my car somewhere to be looked at independently. They have my trust and we even brought our other car back a couple of days later to be serviced.

We stopped in today for an oil change. I have to get the synthetic oil, which is ridiculously…read moreexpensive, but I don't have to get my oil changed as often so I guess it all works out. There was no wait when I pulled in and the friendly employees changed my oil right away. They also checked the other fluids in my car and topped off the windshield washer fluid. They checked my air filter and told me I didn't need a new one. Yay for honesty because I would've never known the difference! They also replaced one of my tag lights for an additional $8. My total bill was about $80, including that $8 light, which is still more than I pay at the place I normally go to, but not enough to really make a difference.

They loosened the cover on the bottom of my car because Honda "always uses power tools and they put…read moreit on too tight" and I barely made it to my neighborhood before 2 screws fell out and the cover was scraping along the pavement. They did the same thing to my husband's truck! Also, when the guy told me not to get the basic oil because "it will tear your car UP".... why do you even offer it then...? Terrible

Although it isn't specified whether they mean take 5 minutes or take 5 hours, I can tell you…read moreconfidently that in my 2 times coming here it's the ladder. all 3 employees present are working on the same vehicle at a rate of about 1 vehicle per 45 minutes. They told me it was because they only had one computer currently working but it has been this slow both times I've came. I will never return and this location is in desperate need of a redux.

Don't recommend! One of the employees named hayden tried to keep selling me stuff I didn't even…read moreneed he was just trying to make a quick buck out of me

I very seldom write reviews. I have been to this place a few times. The service is good but here's…read morethe issue. They now charge $10 to remove the skid plate. Gotta be kidding me. Looked at my other invoices and no such thing. Also I was told the charge was $81. Wow. I said well I have a $20 coupon. So if my math is right $20 from $81 equals $61. He came back with $71.27. I have never paid that much before. I am not cheap but don't try to scam me. He said well I took $5 off before that. Geez come on. Why didn't he tell me that before I was given the price and then asked him about the coupon. Anyway, they nickel and dime you to death. It's the principle of the matter. I'm not stupid Express Oil. I called another place and she said oh it will be $57. Wish I had known that.

Worked with Austen for planned brake maintenance. Very helpful and informative…read more I would recommend using them for automotive and light truck repairs and service.

Traveling to MS and tire was destroyed by something in the road. Put on the spare but still had too…read morefar to go before our end destination to travel on it for too long. Despite being extremely busy, this location got us up and running with a brand new tire in less than an hour. The customer service was excellent and all of the associates we spoke to were so polite.

Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

I have used Precision for several years for both my cars. I always got oil/lube…read more changes, in the course of which they noticed oil leaking under valve cover. I got the gasket replaced for a very competitive price. Recently I had spark plugs/coils replaced and they let me buy my own quuality parts and they installed them without an upcharge. Just the labor from the standards book. They have done several other smaller mechanical jobs as well. All done timely and well. I further commend Jake and his front office staff for what is top notch courteous service. I find this shop an invaluable asset as a Senior who relies on the car (s) (including one semi vintage). I used to do minor repairs but time and lack of work space take a toll. I rely on Precision and commend them highly.

Do not trust their word. I towed my son's car here from Pensacola after being assured multiple…read moretimes that they service diesel engines. When I called for an update, they told me they don't work on diesels. A complete waste of money on towing and zero accountability. I will never return.

Been coming for years and they always take great care of our vehicles at a fair price. Christian…read morealways makes sure things are done right and well. Thankful to know my car is in good hands.

For beginners, you can't get the employees to show up! I had an appointment and no one showed up…read morefor the tires I already purchased on line! Great prices, but you can't get them if the employees don't show up ! I would not recommend anyone wasting their time at Walmart Auto Care store in Daphane, AL!