5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

Great experience with this dealership! The staff was friendly, helpful, and made the whole process…read moresmooth and stress-free. I really appreciated their honesty and professionalism. Highly recommend! special shoutout to Josh & Bijan!!!

I first test drove the car at AutoNation's Torrance (South Bay) location. I wasn't ready to buy it…read morethat day, and since I live in Orange County, I was told I could have the vehicle transferred to the Buena Park location when I decided to purchase it. Before buying, I specifically asked multiple times when the 5-day return guarantee would begin b/c I knew I would be purchasing the vehicle on one day and picking it up another. Everyone I spoke with, including employees at the Buena Park location, told me that it would begin when I picked up the car. When I arrived, I was told by Jose, the finance associate, that the 5-day period had actually started on the date I purchased it several days prior. Since It was a Saturday. That left me w/ only until Monday to decide whether to keep it. Not many auto shops are open on Sunday, b/c it was Saturday evening atp. I expressed my concern and addressed the contradiction. I was told, "I'm sure they'll honor it" if there were any issues, but when I asked for that assurance in writing, Jose refused. I asked to speak with a manager, but he sent in Ed, who he had just advised was not a manager and he also refused. Ed was actually one of the people who told me that my 5 days would start when I picked up the car. He denied this and advised that all calls are recorded. I asked if the transcripts could be pulled up in that case & he says that can't be done. I ask again for the manager and the next guy said he was the sales manager and he finally agreed to put it in writing and extend my return period by an additional two days. I had the car inspected shortly after & was advised to return it. Although my written extension gave me until Wednesday, I returned it on Monday. When I arrived, I was told I had "just made it" within the 5-day return period, which I found odd since I had documentation showing my deadline had been extended. I was then told I had also "just made it" under the 250-mile return limit. That didn't make sense b/c I had barely driven the car. When I asked what mileage they had recorded, I found that my purchase contract listed the exact same mileage that appeared in the online ad, meaning the mileage had never been updated after my test drive. I asked if they included the miles used to transport the vehicle from Torrance to Buena Park. He couldn't confirm, but it seemed to be the only explanation (for at least a fraction of the miles put on me). That's odometer fraud. I asked whether my cash down payment would be refunded to my debit card or by check. He couldn't answer that either. He said that he would find out the following day. When I didn't hear anything, I called on Wednesday. Jose checked on my return and emailed me confirmation that my down payment would be refunded to my debit card. However, I received no confirmation that the loan had been canceled or that the funds had been sent back to my lender. My online banking still shows the full loan amount. Since then, I've spent days trying to get answers. I keep getting transferred to vm after vm, and now my calls from my personal phone go directly to a general vm without reaching anyone. Yet, when I called from my work phone, I reached a person immediately. Once they realized who I was, I was transferred repeatedly. Then, I was put on hold by "JP" for over 30 minutes. When I asked for anybody available in finance. I called back and was told by Bruce that everyone from finance was in a meeting and he would be sure to have someone call me back (4 hours ago). They always act busy when I call, but every time I've gone in, it has been empty/slow. Atp, I've contacted AutoNation's corporate office and I'm waiting for a response. I'll write a separate review about what was wrong w/ the car, but my customer service experience w/ the purchasing, return, and communication process has been terrible. This was my third car that I bought from AN btw, and it will be the last. Update: it has been 24 hours since I've contacted corporate and heard nothing back yet. See my Google review for why I returned the car.

Jason was fantastic and went above and beyond…read more Overall it's a good dealer with pricier but reasonable listings. I wouldn't have been back if it wasn't for Jason's friendly demeanor and fantastic customer service. I'd absolutely recommend anyone interested to work with him. Thanks Baba Auto!

I inquired about a car and they never got back to me after a week. Then I looked at the reviews…read more... and just seeing how unprofessional they are in responding to feedback is enough to tell me that this business isn't worth people's time. THE BUSINESS DOTH PROTEST TOO MUCH! Seems so shady. I would trust the critiques and how this business is telling on themselves!

I recently purchased a white 2022 Kia EV6 (82k miles) from Southern California Preowned, and it was…read morehands down the best experience I had during my entire car search. We actually picked the car up the same morning we got off our cruise ship. Since we had friends with us and a long drive back to Arizona ahead of us, I was worried about a long wait. However, the team made the pickup process incredibly fast and easy. The paperwork was handled efficiently, and the wait was very short. Highlights of the experience: The Car: It was exactly as advertised--clean and in great condition. They even made sure to include the Level 1 wall charging cord and the V2L adapter, which I really appreciated. The Team: Everyone was incredibly friendly. Kevin was great to work with over the phone leading up to the sale, and Ruben did an excellent job getting the car prepped and ready for the road. The Logistics: While they stayed firm on the price ($17,938.25), they were very helpful with the out-of-state logistics. They provided a one-day trip pass so I could drive back to AZ and handle the taxes and registration locally. I'm currently waiting on the title, which they've communicated should arrive by next Friday. If you're looking for a transparent, friendly, and efficient car-buying process, I highly recommend these guys!

Very friendly and easy to work with! Sold my car to these guys and was hassle free and…read moreunderstanding unlike other dealerships trying to rip you off.

Jonathan,is very friendly and very knowledgeable in service department .I could be happier with the…read moreexperience.bring your car to Buena Park Honda.

Great customer service James M Employee was courteous,…read moreattentive, knowledgeable Process was smooth and somewhat quick I recommend this dealership.

Working with Jan was easily the best car-buying experience my wife and I have ever had…read more Within just a few hours of our initial conversation, Jan had found us exactly what we were looking for--a 2026 Hyundai Palisade with an incredible deal. Although we picked up the vehicle a day later than when it was ready due to our own scheduling, the entire transaction was essentially complete within less than 72 hours. When we arrived at the dealership, we signed the final paperwork in less than 10 minutes and drove away. There was no negotiating, no waiting around, and none of the typical dealership games. Everything had already been handled. Jan was responsive, transparent, and made the entire process completely stress-free. After this experience, I can honestly say I'll never step foot into a dealership to negotiate a vehicle myself again. If you're looking for someone who will save you time, money, and frustration, I highly recommend working with Jan. We'll definitely be sending our friends and family his way. Thanks again, Jan!

Jan gave me the best trade-in value I was able to find for my car and made the entire process of…read moregetting my new BMW i4 unbelievably easy. From the moment I arrived to driving off in my new car took less than an hour. Everything was quick, smooth, and completely stress-free. Highly recommend working with Jan if you want a straightforward and efficient car buying experience.

This review is specifically for the service department…read more I've been coming here for quite some time, and working with Miguel has truly made all the difference. Out of all the service advisors I've encountered across Mercedes-Benz dealerships, he stands out as the most honest, detail-oriented, and consistent. He takes the time to answer every question thoroughly and keeps me updated throughout the entire process--which, in my experience, is not always the standard elsewhere. That level of transparency and communication is something I really value. The rest of the team is equally professional and welcoming! It's clear the department is well run. Car service is never something you look forward to, but Miguel makes it as seamless and stress-free as possible--which says a lot.

Purchased my car March 2026, very easy transaction with finance, the dealership extremely nice ,…read moremost of the staff was very accommodating. This review is strictly to the sales guy Stephen Rodriguez phone number (562)746-8915. When looking over the car I purchased I notice the engine cover was missing. He said it must of been lost during detail. And had assured me before purchasing the car he would order a new one and get it to me asap. Well here we are 3 months later and still no engine cover. We have been back and forth for months now of him giving me the run around and excuses of where the engine cover is. I have had multiple response from him, and now he has officially stopped messaging me back. He has gave me a number to Felipe ( 7145621279)in parts who I have left multiple messages to and he has never responded to me either. This is seriously a joke that something so easy as an engine cover to purchase and hand to a customer has been this hard to accomplish for him I couldn't imagine actually getting my vehicle serviced here. Posted are screen shots of of the conversations between us