I showed her the inspo pic I wanted said ok and she just did a plain color with chrome over the top. Horrible read more

American Nails & Spa - What I wanted - Nail Salons Near Me - Omaha, Nebraska

See all

Whenever I come to this salon, I always have an appointment, and they are never on time. I end up waiting forever. I schedule my time accordingly, as they should instead of fitting in all the customers they can read more

Will not return. Tammy was unhelpful when I asked for help selecting a color (I was looking for something specific and thought she might have an idea for me to save us both time. No.) I understand the language barrier but she made NO attempt at conversation - didn't ask if the water was too hot, didn't ask if I wanted my toenails trimmed - she didn't even crack a smile. I only got the basic pedi (does that not include cleaning under the nail and cutting back an ingrown?) - so maybe that's why I was in/out faster than everyone in surrounding chairs (?) but I paid for the "upgrade callous remover" (cheese grater) and she was so rough she cut my foot. in retrospect, I should not have tipped her - it really was bad service. Now I'm going to a wedding in open-toed shoes with an open sore on my big toe. read more

American Nails & Spa - This was the color I wanted. Not what I got and she couldn't care less. - Nail Salons Near Me - Omaha, Nebraska

See all

American Nails is my go-to salon!! This time I only got a dip manicure but they do it all! (In the past I have even gotten an eyebrow wax and loved it!) I don't always go to the same lady, but the ladies I have encountered are super nice and always adaptable to change! They even make suggestions which is great for the indecisive folks! The manager is honestly the most organized woman I have ever met. She is always running around getting stuff done and checking in on the clients and her staff. Love her! I would recommend finding your favorite person and booking an appointment because it can get a little busy. My wait was less than 10 minutes which is honestly the longest I've waited so not bad for a Tuesday night. Overall, great place and great people! read more

American Nails & Spa - Before (Dip 210- light pink with a shimmer- 3layers) - Nail Salons Near Me - Omaha, Nebraska

See all

Over the last year or so I have come to American nails a few more times, but unfortunately, this recent visit is the nail in its coffin. Today I came with my sisters and we had an appointment to get pedicures at the same time. My two sisters got their pedicures started on time, but my pedicurist did not arrive at the station for 23 minutes. It's a 45 minute service, so obviously that meant that my sisters had to sit and wait much longer while my nails dried after my pedicure was finally completed. The pedicure itself was fine, pretty standard, nothing great. Although at some point in the pedicure, the technician got up, I wandered around the room and went into the back. So then I sat again for about seven minutes, just waiting. It was a bizarre experience, and was frustrating because we took the step of setting an appointment so that we could all have a nice experience together. Unfortunately I did not receive a good experience. The manager was very unconcerned and didn't even ask me about the problems. When I did give feedback, she said absolutely nothing. So it really seems she was not invested in solving the problem, or keeping me as a customer. Now I really understand the two star review on yelp. Beware before you come here if service is important to you. read more

Terrible experience here. Asked for ombre nails that were light blue and left with a dark teal and sparkle. Went back the next day and the nail techs were rude about it. They lazily redid them so they were thin and flat and lumpy. They also peeled and actually snapped after 5 days. And for all that this place is super expensive. I recommend anywhere else. read more

Wonderful staff. Always clean and professional. They switch up the specials often.. for seasons and holidays! Check out the Website... https://www.americannailsandspaomaha.com read more

It's ok for 82.00 you can get a manicure pedicure not shellac and be in and out in 45 minutes. So if you are in a super rush and want to pay a lot for mediocrity this is a good place to go . read more

It never ceases to amaze me how many people on this app are gaslighting! There is no way this business rates anything less than four stars. Made an appointment for my wife and I (don't judge me!) to come in on a Sunday afternoon, knowing that they would be busy. Our appointment was for 11:45, we showed up about ten minutes early and they got us right in. 10 minutes early! The staff was amazing! We were greeted by the manager who was very friendly and was always in sight! Now I'm no expert on manicures and/or pedicures, but the end product was awesome in my not an expert opinion! Five stars from me and we will be back. read more

See all

The service! I travel almost 20 minutes to get my nails done here and it has completely gone down hill. The women don't pay attention to detail, they handle your hands and feet in inoperable ways (which causes pain) They get upset when you disagree or tell them you don't like their work. The "massages" are painful and seem forced. I just told the last lady, "just stop please" I do not recommend this place. They'll never see my money again! read more

Ok. I never give reviews, but here we go. I have had my fair share of pedicures, but this one was BY FAR the least relaxing one I've ever had. My foot was literally gashed open. My nail tech was apologetic by the end of the appointment (she was a very nice lady), but she admitted while she was apologizing that she wasn't paying close attention and that it was a new grater she was using so she didn't realize it would gash me... Accidents happen: I'm absolutely NOT happy about it, but I get it. What was MOST upsetting to me was that her immediate and persistent response was to push my foot back into the gross, cloudy foot bath. I was clearly uncomfortable about doing so. I kept trying to pull my foot out, and she just kept trying to push it back in. I finally said something like, "I just don't want that cut to be in dirty water" and she got the hint and started spraying it with alcohol. She never attempted to clean it with fresh soapy water. She just continued the pedicure, sprayed some alcohol on it every once in a while, and put a bandaid on it at the end. At checkout, they gave me a half price discount on my pedicure and told me to call them "in case anything happens because we all have insurance". They also told me to "do them a favor" and put alcohol and Vaseline on it daily. The nail tech and the manager (?) I spoke to both seemed genuinely apologetic -which I appreciated. I have literally never had something like this happen at a pedicure before. American Nails gets 2 stars because of the staff apologies and concern, but I will never be going back. I think that people should know that American Nails does not appear to have a protocol for first aid/hygiene for incidents like this -or at least not one that was sufficient for me. I hope that someone at American Nails develops an appropriate protocol and trains the nail techs so that when this happens again, the next customer feels more comfortable. I surely did not. Sidenote: this is a manicure I got from American Nails late last year. I wasn't going to leave a review about it originally because they let me come back in and fixed it for free. I thought it was only a one-time bad experience. I was wrong. read more

American Nails & Spa - Nail Salons Near Me - Omaha, Nebraska

See all

I have gone in several times for a shellac manicure and those turned out good . This last time I thought I would try dip. First off I asked the tech to trim just a little off... I'm not sure she knew what a little was because my nails were cut so short. After the first cut not much else I could do but let her trim the rest because I was not going to have one short nail and all of the rest long. Good thing nails grow. Then came the time for the dip process. I fully expected her to tap a little of the dip powder on my nails and tap it off. Nope- she dipped my nail into the powder where everyone else has had their nails in as well. But the best part... she did not have me wash my hands before she had me dip my nails in the powder. Disgusting. Not a fan- looking for a new nail place. read more

It's been many months since I've been able to get my nails done and the moment American Nails announced they would reopen I called. And the VM was FULL! Which was almost expected bc these ladies know what they're doing. Luckily I called the next day and they fit me in a day later. Walking in felt walking into your parents house, where it looks and feels like same but things are just a little different. Plexi glass is at every station and register and it made me feel a lot safer than I thought it would. They also only allow 6 guests at a time, which I'you frequent American, you know seems crazy bc every Saturday I've been every chair is occupied. I am extremely impressed with the safety precautions they're taking. Ann hooked me up with a very beautiful, quick and easy dip manicure. I was so relaxed the whole time. This is what I needed for my mental health these days. If you're nervous about going out into the world these days, I really think American is doing the right things and hopefully you will feel at ease when you walk in. read more

American Nails & Spa - #193 - Nail Salons Near Me - Omaha, Nebraska

Great coffee and service. But why am I getting coupons for pumpkin spice drinks when my local scooters told me last week they were done with that flavor for the season? read more

I've been coming here for YEARS. This Best of Omaha favorite continues to excel in quality and efficiency. I saw Lani for a gorgeous, detailed custom manicure. There's a reason they've been Best of Omaha for years! 10/10 read more

American Nails & Spa - Dip manicure with Shellac detailing by Lani - Nail Salons Near Me - Omaha, Nebraska

Appointments here are pointless because you will still have to wait, careless nail techs and very unfriendly front desk. This place has really gone downhill and customer service is GONE. Won't be going back and have been faithfully going here for years. Very disappointing. read more

This is literally my first review ever, I don't do this kind of stuff. But after what happened the Saturday after Black Friday, I have to say something. I originally came in with my sisters and mother for a pedicure and to have the gel manicure I had previously gotten removed. I had picked out a color for my toes and told them that I just wanted a clear coat on my nails. They got us in right away without an appointment which was great. Before we started my tech wrapped my nails in cottonballs with acetone to help the polish soak off. I know now after research that this is only meant to be left on for 10-15 minutes, no more than 20, keep that in mind for later. Then she started on the pedicure, it was a good pedicure, although they used cheese graters during the filing section which I thought was illegal, but hey who am I to question. After about 20 minutes the tech is letting my feet soak and moves up to my hands. She takes off one of the acetone cotton balls and starts using an electric grinder to grind away the polish. After only a couple seconds it starts to feel like the nail she's working on has caught on fire and a little fire goblin was pinching my nail. I yanked my hand away quickly but felt bad for doing that and apologized and gave it back to her. She started doing the same thing on another nail and again, a little fire goblin was trying to pinch and set fire to my nail. I yanked away again, and this time she just covered the nails back up in the acetone and tin foil and went back to my pedicure. Once my pedicure was over, she had someone else come over to file the polish away. This person only used a scraping tool instead of the electric file and it didn't hurt nearly as bad. For reference, my pedicure took the longest of all my sisters and mom. So I had that acetone foil on my nails for over an hour. At the time I didnt think much about it cause I don't get my nails done often, but as the day went on and now about a week out from it, my entire nail beds are on fire constantly, super sensitive and are bright red. My nails are practically non existent right now and yet they keep splitting and cracking down to the nail bed tissue. It hurts so much to do anything with my hands because the nerve endings in my fingertips are practically wide open with barely any nail protecting them. And to top it all off, I paid for a full manicure and didn't even get the dang clear coat of polish. All she did was destroy them and trim them, no cuticle work no lotion or anything. I know my sisters were happy with their experience, they said it was good. Not the best experience they've ever had but nothing like mine. So please, if you choose to go here just be aware of what is happening and speak up for yourself. I wonder if I would have said something earlier I wouldn't have paid as much and wouldn't be in so much pain right now. read more

Terrible work... my first time to have my acrylic nails and the girl that made this hurt my fingers, she didn't know how to make acrylic nails , she just put false nails and she didn't understand me and she just left me alone and after I talked to the manager and the girl came back and did my nails . Poor quality ... I don't recommend this place ... it's terrible ... my nails hurt a lot ... They didn't do an advanced work just the old way for the acrylic nails even they don't create the nails for u the just paste false nails ... it's the worst work I have had in a salon in my life read more

See all

Satusfactorg service but managers have no control over staff's behavior, staff was disrespectful and unprofessional, felt like this is how you were rewarded for being a long term consistent client, they basically don't want your money and will treat you poorly if they want no. Poor customer service and professionalism . read more

Turned me away because I came in an hour before closing. All I wanted was shellac nails. There were a lot of nail techs without customers, didn't make sense to me. read more

If I could rate 0 I would. Waiting for 25 minutes now after my scheduled appointment. Not with the wait.

My go to place for nails in Omaha. Super clean, very friendly and comfortable. I have been coming to American Nails for years. They have many choices for pampering you in a relaxing atmosphere. read more

Absolutely terrible. I asked for a dip and tip and they didn't include the tips on my nails. I also needed a removal of the acrylic I had on my nails and the removed maybe half of it, so it is still visible under my nails now. None of my nails are the same length and I have multiple cuts on my nails from aggressive filing. Mail tech was rude and didn't listen to anything I said about how I wanted my nails. When telling the manager of all the mistakes her only solution was to reshape them shorter so they could all match even though they're already super short. This place has gone so down hill, terrible quality of nails, and just wanted to rush you out as soon as possible, would give 0 stars if I could. read more

I went here yesterday and I have been coming here once in a while, I've had good experiences and bad. Yesterday was by far the worse. I had dip on my nails with tips. She got cuticle clippers and ripped them off. Hurt so badly and took off a layer of my nail. I had to tell her to stop and she finally soaked the last three. I had to come Home and redo my nails cuz they were bumpy and you can see the lines for the brush. I won't be coming back any time Soon. read more

made an appointment for three pedis waited over a half hour before they even got to us! and it last for then 30mins and what they charge is ridiculous for basically a 2 min massage! Had my girls with me and they wanted simple designs and they told them that they could only do flowers very disappointing and paid extra for hot stone for the kids pedi and that only lasted 30 seconds on each leg and they charged us extra! I have come here for years and each time we come the pedis get faster and faster and prices continue to increase I will never come back !! very disappointing read more

This place has it figured out! I saw the Tex's washing hands (arms), there is plexiglass, sanitizer stations! The facility was spotless. If they'd want to take it even further only spot would be to set up barriers between each Pedi chair! I felt completely at ease and received a fabulous pedi! I won't go anywhere else. read more

American Nails & Spa - Nail Salons Near Me - Omaha, Nebraska

See all

I enjoyed my services. I went right when they were open. They weren't busy yet. My nail tech was Jenny she did a fantastic job on my shellac. They even gave me a week guarantee on my shellac. My pedi was nice. read more

Honestly, if I could give it 0 stars I would! I went here to get nails done for my gender reveal party and was absolutely disgusted by the work they did. I made an appointment with someone who was "good" at acrylic. the shape is nice but she took no time to take care of cuticles, she just FILED them off, causing my thumb to completely split open. I spent nearly $40 on these and expected at-least good customer service, but my tech wouldn't even speak a word to me. Never EVER will i be back in that establishment read more

See all

This was the 4th time I've been to this store and honestly I don't think I'll be back. The estheticians we're really rude and my nails are already chipped two days after the appointment with normal use. They were also really aggressive. To make it worse, all three of us who went together all got cuticle infections within 12 hours of getting our nails done there. One was so bad she had to go to urgent care. I am just incredibly disappointed with how my experience was and the fact that we all got infections. read more

2 front desk girls, both were on their phones the entire time I was waiting for my appointment and through my pedicure. Technician was regular, nothing extraordinary to note, didn't engage at all, but that actually is ok for me, I just like to relax. I recieved a gift card, that is why I tried this place. It was expensive for what it was and I didn't even pay for anything technically. I get better service, experience and more reasonable price with my regular nail salon. I wouldn't go back. read more

Will not be returning to this "best of Omaha" nail spa. Respect and friendliness towards the customer is of utmost importance to me. They will not receive my repeat business, and I will make sure my friends know about our experience. My first visit to this salon for their most expensive spa pedi. I called ahead and made an appointment for two people. They were an HOUR late seating us and the technician who worked on my friend hardly said two words the entire time. Instead, she chatted w/the co-worker next to her during my friend's entire pedi. We also witnessed this woman treating another customer in the same cold, distant manner. I called and spoke with a manager the following day after my friend explained why she was upset after we left. All the manager said was, "sorry, we wish you would've said something at the front desk before you left." She offered nothing except to tell me I should've said something before leaving and did nothing to earn my business back except to say that this technician is usually friendly and may have had a bad day. I'm sorry, but I don't pay you to treat me poorly if you're in a crappy mood. While the environment is pretty, it doesn't make up for the poor customer service. They lost this would-be regular right off the bat. Buh-Bye! read more

Underwhelmed for "Best of Omaha." Went in for just a pedicured and did the spring special pedicure. Very clean salon, good polish selection. However, the pedicure was very quick and the Polish was not applied very well, there was no top coat applied and my nails were left very tacky. Probably would not return, would try somewhere else before going back. read more

American Nails & Spa - Underwhelmed for "best of omaha" ranking - Nail Salons Near Me - Omaha, Nebraska

Me and my friend made appointments to get our nails done, and after arriving on time waited an hour and a half before they got to us. Our technicians were clearly rushing. I got regular nail polish, and she filed my nails uneven (I mean extremely uneven- not like I'm just trying to find something to Karen about) and also cut me on accident while pushing back a cuticle. read more

I know this is late but I had to tell about my experience at American Nails. I got a pedicure and it probably was the worst one I ever got. The girl doing my pedicure cut me with the callous remover. She was chatting with her friend and not even paying attention to what she was doing. She neither apologized nor notified the manager about the issue. I had to deal with the pain for a mBad form American Nails! Adding picture of the scar on my foot after 3 months. read more

American Nails & Spa - Nail Salons Near Me - Omaha, Nebraska

My most favorite place to go for some pampering. Have got several shellac manicures and pedicures here over the years and have always been happy. I have also got my eye brows waxed here a few times. They always look great too. Staff here are friendly and salon is super clean. Sometimes I do have to wait but it's well worth it. read more

Today I went in as usual but sat and waited 45 minutes an watched 2 groups of 2 people go ahead of me. They did not have an appointment. When I was waiting I herd these people being told there was a long wait and I had already been there for 20 minutes. When I said something they tried to tell me they had appointment but I know that wasn't true. They let me walk out without trying to make things right. I usually love this place the service has always been great until today. I've been going here for years but I'm not sure if I'll go back. Last review I have this salon was 4 stars. I understand it's prom season but adults should get service too! read more

I feel I need to update my review, to be fair, I still feel they do high quality work in a clean space, but during my last several visits I have had to wait anywhere from 10-30 minutes even though I had an appointment. I just can't rely on them to get me in when I need to. Perhaps on a weekend or day I wasn't working I would give them a shot, because they do good work, but I generally don't have an extra 30 minutes to sit around waiting if I am running out in the middle of my work day. read more

Acrylics are crooked. Definitely not worth the price. Go else where! They went super fast because they were busy. Poor quality! read more

American Nails & Spa - Nail Salons Near Me - Omaha, Nebraska

See all

Used to love this place but like every place else their fame has gone to their heads. The front desk couldn't get any more snootier...like "I just don't have time for you". Not inviting at all. I've been going here for over two years...time to find someplace new with a friendly smile. read more

I LOVE this nail salon! Clean and always bustling yet well staffed and never too long a wait. I've been many times and will be back again!